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4.5

Based on 79 opinions finded in 1 websites

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Nº 83 in 518 in Dundee City

Nº 5 of 11 American in Dundee City

Score
OpinionsNoteTripAdvisor794.5

comment_iconOpinions

Dry sauce less boneless hot wings and same for sesame strips. Portion size greatly reduced over last few months as has quality got very iffy now and it's fast becoming one of the worst Fridays in Scotland. Personally I wouldn't waste the money here like every other fast food restaurant on Reform Street this place has ended up becoming a poor impression or shadow of the same brand in other cities which shows its the staff that are the issue not the brand. Shame a good brand being ruined by sloppy and incompetent staffing.

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BaKeD T . 2024-02-03

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the food was great, but the speed of service was absolutely appalling. i ordered at 12:35 when the restaurant was relatively quiet and i didn’t receive my take away meal until 13:00. what’s more the employees had no sense of urgency, my meal was sitting on the counter for a whole 5 minutes before being called.

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Zara K . 2023-12-05

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I ordered sesame chicken strips and loaded fries. Smallest amount of sauce on chicken strips, which were dry and over cooked. Loaded fries had hardly any topping and very over seasoned. I use to enjoy coming here but it seems many corners are being cut and food is just garbage now. Wont be back I’m afraid.

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Kyle H . 2023-11-21

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Burger cold, loaded fried only half portion, normal chips squashed, strips missing sauce and sesame seeds and cold, its like a day 1 trainee put this together. Abysmal compared to other orders of exactly the same thing. Not happy at all.

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TartanTam2 . 2023-11-15

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This is a lovely friendly place the food was amazing absolutely love the chips and the burgers even though a bit more expensive were well worth it, the staff were very polite and friendly especially a young assistant manager called Barry who went above and beyond to ensure we enjoyed our time there he’s a credit to the company will definitely be back and highly recommend if you like delicious food and great service

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linda D . 2023-10-25

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Order never arrived but charged for. Tried to call the shop twice and was hung up on, so cant exactly rate customer service if they wonr even answer the phone. Clear lack of care for customers.

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Jessica S . 2023-08-22

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Fabulous. Amazing staff, service and food. Definable back when in Dundee Beats MacDs for quality of food and service

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Susan B . 2023-08-05

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Service was fast and food was tasty its was delicious 10/10 staff are friendly and helpful will definitely be back

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gillian h . 2023-07-18

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Amazing service from Stephen who kept checking on me frequently and was very nice to me and my mother, the food really really good also!

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6666harold1234567 . 2023-07-18

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Fantastic food and even better service! my server was called Annie and she was very friendly. Couldn't be happier with the way I was treated and would definitely come back

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robbieg2001 . 2023-06-07

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really good service and food! really enjoyed the frozen slushie, honey mustard wrap and chips. also staff are really friendly, especially barry!

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Danielle C . 2023-05-09

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the food was great and fresh, my order was brought out to me and my sister by barry who greeted us with a smile and asked if we needed anything else.

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I3052JYnataliec . 2023-05-09

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Food was good although overpriced. My biggest disappointment was the female staffember serving on the counter with her hair in a ponytail right down to her bum. Health & hygiene rules say of you work with food or serve food hair must be tied back & up or wear a hair net. To make it worse she was regularly shaking her hair about. Very poor hygiene practices. TGI should be ashamed.

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Scott D . 2023-04-30

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Thank you so much for being accommodating when 16 D&D nerds walked in your door! Jane and the team did great, and were so accommodating letting us push tables together so we could celebrate our SNGRC victory as one! 10/10, would sesame chicken strips again.

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Katie Margaret R . 2023-04-09

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Food was amazing,chips were the best 8ve tasted service was great all very friendly will definitely be back Gr

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gillian h . 2023-04-02

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me and my friend made a first visit here today. food was made fresh to order lovely and hot , plenty of it and very tasty. chips were the best I've had from a take away. staff were very polite and attentive. reasonable prices especially...

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tracy m . 2023-04-02

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The macaroni bites were too cheesy which is great if you like cheese I'm not to keen on cheese, lol ordered more than I should have and enjoyed all of it as always I have left a picture of the aftermath... To eager to eat...

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Alex D . 2023-03-27

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Brilliant food, service was really fast and food quality is excellent, we were served with a smile and Eryn and Stephen who served us were both really friendly and very helpful when I was ordering my food!!! Overall this was a brilliant experience and I...

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hannah65720 . 2023-03-15

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i had a really good visit and enjoyed my experience with the staff as they were very welcoming and friendly.

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hollymclarenn . 2023-03-15

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Great food, prepared fresh and tasty, clean and tidy tables etc and attentive staff, would recommend on the basis of this visit.

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1euans . 2023-02-25

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What a fantastic find, quick, efficient service, polite staff and amazing food. Will definitely visit again.

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F8763EDsamm . 2023-02-15

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Myself, my wife and our 2 kids came in to try it out, absolutely amazed. Staff were so friendly serving us as we didn’t know the menu, especially Eryn. Once we had order we were only waiting a max of 6 minutes on a wide...

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80rihannas . 2023-02-15

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Service was great ( Thanks Jane). Food quick, tasty and hot. Had this delivered before but way better when it's piping hot and sitting in

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TartanTam2 . 2023-02-15

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A strange mix of the loved TGI feel with a typical take away vibe. Portion size was spot on and food tasty. Member of staff was friendly and really helpful. Will definitely be back.

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helenwA5528VE . 2023-02-12

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the food was outstanding and the goat manager stephen made me feel so welcomed 🐐 i got a ses chicken meal and my partner got a nachos she loved it her words “mmmmmmmmmmm” and i fell in love with the chicken, i will be1000000% be...

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6666harold1234567 . 2023-02-12

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Was in Dundee today for football, a great welcome from gentleman behind counter , a very friendly polite person. purchased my order & as i was eating in he advised take a seat & i will bring your food over, in between serving myself &...

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Deefan54 . 2023-02-12

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Pop in on a shopping trip, nice and quick food. A little appetiser to the table while we waited too. Friendly staff.

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Shaun Y . 2023-02-11

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Really helpful staff on shift 11/02/23 at 7:00pm, had a few questions about the chain & the food, she girl and manager were so upbeat and helped me understand what this new chain extension was all about. brought a lift to my day!

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X1411TKadamb . 2023-02-11

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Food was really tasty and iconic. Stephen was extremely helpful as I’ve never been before. Thankyou Stephen for the great service :D

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Bethany T . 2023-02-03

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Lovely staff all very helpful David provided a wonder experience for myself and kids helping with order and answered any questions that we had

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Marie626937294838284 . 2022-12-14

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The food was fresh and yummy, the staff were lovely and polite and eryn helped me order my food. I love the christmas spirit within the store with all the christmas decorations , especially loved the christmas jumpers:)

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I3052JYnataliec . 2022-12-13

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i love the man on fronts christmas jumper, he’s such a nutcracker!😁 it yummy food items and is a clean, practical environment. the staff are friendly & the christmas decor makes the place festive! 10/10😎🎄

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dancG1837YE . 2022-12-13

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had to take shelter in fridays when a building on my street caught fire! great service by Eryn and really good food. Would literally kill someone to know what seasoning they use on their chips.

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capatata . 2022-11-12

MORE AT TripAdvisor

this place is really good food is really tasty and served by a boy called david he was lovely staff are excellent 🤍

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mollydW7952SM . 2022-11-11

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Lovely service with a smile, food was outstanding,food was cooked to perfection staff were friendly.

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719reissf . 2022-11-09

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I come here all the time and order wings that are always cooked to perfection and have an amazing sauce, never got any issues with my food always a happy customer.

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benmags127 . 2022-11-09

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Excellent food and service, the staff are lovely and very approachable. Was served by Edie and Niamh. Will be back.

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336litav . 2022-11-08

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My order was taken by a lovely member of staff called Annie. she was extremely welcoming and helpful with my order. I ordered the glazed burger which was very tasty. All round great experience, would definitely go back.

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robbieg2001 . 2022-11-07

MORE AT TripAdvisor

Really great food. The restaurant was really clean and the staff were friendly. The seating is a bit limited but it is mostly for takeaways.

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Maps62692696163 . 2022-11-06

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Would highly recommend Fridays. The staff were kind & helpful. The food was good and the food was still hot when we got it.

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80rihannas . 2022-11-06

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Staff are very nice and helpful & the food is good. It is a clean place.Would definitely recommend..

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144candicel . 2022-11-06

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Delicious lunch! Sesame chicken is superb and the burgers are as good as you'd find in any restaurant. Great fries too. Very good value. We will be back!

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Annemanson2019 . 2022-09-25

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I had an amazing experience at tgi fridays and go today. The reastraunt was very clean and staff made sure we had everything we needed. Employee David was so helpful and kind. He made the visit a better experience. All of the staff were lovely....

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Scotlanduser23456 . 2022-09-17

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Edie, Kayla and Emma were lovely and accommodating, ordered instantly, food made quick, clean restaurant and worth the money <3

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AGibb16 . 2022-07-16

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Amazing food for a good price, served by Edie who was lovely and helpful, will be coming back for sure

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catastrophoebe . 2022-07-16

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