Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 325 in 350 in Chesterfield
Nº 9 of 9 Italian in Chesterfield
Opinions
Myself and my wife went here today , no low tables for wheelchairs , we went inside and was asked what we wanted and then i had to go outside to a window to pay , no idea why because i was outside and the guy holding the payment device was inside. Sign on door said hot ( it was luke warm ) drinks. I ordered a breakfast , 3 soggy slices of toast , 2 small sausages , a tiny portion of mushrooms and beans , 1 burnt piece of bacon , 1 burnt egg , no tomato or black pudding , and this was supposed to be a big breakfast. My wife only had a bacon sandwich and it was burnt and rock hard. If i had seen the food before i paid for it i would have walked out without touching it. I spent the rest of the afternoon chewing indigestion tablets , maybe thats why their is only 2 other reviews on here
Keith N . 2024-02-12
MORE AT TripAdvisor
What has happened to this place?? It has such a perfect setting yet its standards are so so low. I decided to call in for tea and cake with my daughter as we were walking past, thinking it would be nice. We proceeded to enter the cafe, where the staff seemed to be chilling out but were told that we had to place our order at the outdoor kiosk before going in. Ok. So I requested a scone which was serve to me in a polystyrene box. I asked if I could have a plate but was told that they hadn't used them since covid! Really! Why not? Do they serve their full breakfasts and pizzas in a polystyrene box too! So i have my tea and cake in disposable containers. This is 2023 and one of the biggest issues we face is climate change. Get with the program fredricks! Not really the experience that I was looking for. Why can they not think about their presentation and use actual crockery? Can they not wash up?? There was certainly enough staff milling around to do so. Looking around the place it looks quite sorry for itself but has so much potential. I couldn't help but notice lots of cleaning materials along one wall, actually blocking a door that at one time was used to access the toilet. This looks really bad. Nobody wants to come into an eating establishment and see mops and buckets lying around. The owners really need to get their act together and put a little care and thought into the place then maybe their reviews would improve. As it is I certainly won't be going there again and definitely advise anyone against it.
claire h . 2023-08-02
MORE AT TripAdvisor
Popped in for a ham sandwich one Friday lunchtime. The photo is what I got - I’m not sure whatever reformed garbage this is actually passes as ‘ham’. They couldn’t even be bothered to present it properly, just slices thrown onto a cob. £2.75 bargain….
conf09 . 2023-02-18
MORE AT TripAdvisor
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1343 Opinions
Booked a meal for 7:15 pm tonight. Got there. Shut. No contact from them but their Facebook page says that it is closed for a refurbishment. Didn't look like that. No sign of a refurbishment at all. Gone bust hopefully. Always been a problem at Nonnas. W☆☆☆kers.
1181 Opinions
I'm not sure why it is like a fine dine restaurant. I wish there were negative reviews to give. Firstly, a restaurant like this the service is appalling. You need to keep calling the waiter. Which is not a big issue. But when your restaurant is only 30% full, how does it take 15 minutes to bring drinks and 50 minutes to bring your food. It looked like all staff were very lethargic. The worst part was the menu. When your dish says 'Gnocchi Al Pesto' and the description says it's made with Pesto sauce, you would expect to have a Pesto taste in your dish. But the dish came with tangy tomato sauce, which tasted nothing close to Pesto. When mentioning to the manager, she was adamant that the menu mentions Tomato, so Pesto sauce is mixed with tomato. It doesn't make up to your taste, but they never had complaints. I explained that your dish name and description mention Pesto and Pesto sauce. So, as any normal customer, i ordered a dish thinking to be tasting like Pesto. But she was adamant that they couldn't really do anything regarding it and won't replace the meal and would charge me. Worthless argument and not ready to serve customers. She was pretending as if i had never had a dish containing Pesto or didn't know what it was. She didn't even try to compensate or offer anything to make it. Worst service and experience ever. In the end, I had to take the dish home in a container. Please look at the pictures below what you had given and what exactly the dish should be like. Other food was average and overpriced.