Based on 858 opinions finded in 3 websites
Based on 858 opinions finded in 3 websites
Nº 195 in 256 in Hyndburn
Opinions
pizza base was undercooked unfortunatley everything else was ok
James . 2025-04-08
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sometimes hit and miss with the freshness of the food but guess thats to be expected as its always busy but my order today was bang on fries was really fresh 👌
James . 2025-04-05
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Their burger bun is one of the cheapest and the fillet was just below average
MAMOON ALVI . 2025-03-29
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i do understand its weekend and busy but took a kong time to arr and senr me wrong drinknand i payed extra for it
James . 2025-03-22
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Not the best food but use to be the best quality. Has recently gone up in price but the quality hasn’t followed
Liam . 2025-03-04
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Pizza was still good quality as usual but unfortunately wasn’t the bbq turkey pizza I ordered. Still enjoyed it but a little disappointed
Bailey . 2025-03-01
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5* food, really fresh and hot will order again
Macaulay . 2025-02-26
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Great food and amazing service would definitely order again
patrick . 2025-02-02
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Where is my food? I’m still waiting
Maria . 2025-01-31
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New favourite, hot & delicious 5 stars thank you
Jem . 2025-01-30
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Chicken was fresh and juicy, it’s always good when chicken is freshly cooked
Sean . 2025-01-30
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THE TAKE AWAY FORGOT MY 1 ITEM ... CALLED THE TAKE AWAY TO ASK WHAT HAPPENED THEY HAVE NO PHONE ETIQUETTES .... THE GUY ON THE OTHER SIDE OF THE PHONE SAID "ITS ONLY 1 ITEM" .... ITS NOT AN ITEM ITS THE PRINCIPLE ....
Fahad . 2025-01-25
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Food was cold and tasted like it had been reheated the burger was undercooked
Sara . 2025-01-11
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Paid for sauces but weren’t delivered
Qasim . 2025-01-11
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cold food, missing item, rang to iform correct address for delivery driver but staff at takeaway did not listen. hence the order arriving late and cold.
misbah . 2025-01-10
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Gave 2 £20 notes the order was £21.74 but only got given £12 change
Cadey . 2025-01-09
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But only brought half the order was cold and had to go back for the other half
Anthony . 2025-01-04
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Stale chips, seemed like they were rewarmed and also cold
S . 2025-01-03
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Never ever going to this place. I would go to Freddy’s rawtenstall, their service, food is great.
Malik Nouman . 2024-12-27
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excellent service and delicious food
Anwar . 2024-12-24
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Incorrect order. I wanted a plain burger with salad and received a sloppy burger with cheese and mayo. Binned it! 😠 cannot understand why this happened, Freddys are usually good.
Jacqui . 2024-12-21
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I recently ordered a burger from your restaurant and it was far too salty, making it very unpleasant to eat. Please address this issue to improve quality. Thank you
Afzal Mehmood . 2024-12-21
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Great delivery and everything hot, each person commented on how tasty there meal was so we will definitely use these again.
Ian . 2024-12-20
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chicken was pink driver swear at me because I was on a urgent call 📞
Mustafa . 2024-12-15
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Absolutely full of grease. Chips were wet, cold and weighed down with so much oil that they stayed the shape of the box when tipped out. Chicken was the same and the burger we got was full of almost fully brown lettuce. Absolutely would not order again, really disappointing.
Morgan . 2024-12-12
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Food was amazing and delicious as expected, delivered with care, greeted me with kindness.
Hamzah . 2024-12-11
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Ordered chicken pieces and fries. When it arrived one piece of chicken was average size, the other two were glorified chicken wings! Fries soggy, chicken dry and bland, and £2.50 for a tiny tub of coleslaw. Poor quality and overpriced
Chris Marsden . 2024-12-08
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The fries were old, stale and was reheated Don’t bother to order from them
kasia szulc . 2024-12-07
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Food was late tonight but they agreed to deliver and it was then with me within 10 mins once contacted. Delicious as always! Thank you
Maria . 2024-12-04
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Showed on the app it was delivered but no food arrived
Katie . 2024-12-04
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Unreadable everything was unbelievably bad chips were scraps pizza was a margarita burnt and chicken was undercooked and worst chicken burger and wings I have had all went in bin
Ash . 2024-12-03
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Couldn't give a worse rating if I tried. Ordered food late at night via just eat. Got a notification that the food was out for delivery. I live in a gated community so to make it easier I sat in my car on my street in order to not miss the delivery. I sat in my car for 40 minutes. I rang the restaurant in which they ignored my calls, I then went to the restaurant and asked them where my food was. They said they had delivered and that I hadn't answered. They gave me the food which was freezing in which I then told them I will not be paying for. They then lied and told me they rang me multiple times which they did not and it was intact me ringing about the food. They was going to claim I hadn't answered and made just eat force me to pay for it. This is how they treat regular customers. Lying, time wasting etc. I literally told them it's not on I've waited 40 minutes in my car and they couldn't make this right.
Jordan Moores . 2024-11-30
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Tasty chicken. Best in Accrington!
Maria . 2024-11-21
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Not good service don’t take card runed by kids poor customer service don’t recommend it’s not how is used to be.
Shahid mahmood . 2024-11-20
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It was my first time ordering food there. Their food had no taste. The meat was still raw.
Hushyar Hamrazi . 2024-11-16
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Food ok but recently deliveries have taken longer and longer. Unfortunately waiting well over an hour is not acceptable so will no longer be using
Carol . 2024-11-15
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food was cold threw most of it in bin
Tony . 2024-11-15
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Brilliant precise and everything there that I ordered exceptb1 thing which they had already refunded
Vicky . 2024-10-19
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average. chicken was overcooked
Kaddy . 2024-10-15
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ordered 9 inch received a 7 inch didn't quite hit the spot :(
Joshua . 2024-10-14
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Best takeaway I’ve had for ages! Thankyou
Charlie . 2024-10-14
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ordered at 8:40, had to ring at 10pm to be told it was delivered, which had not, when the driver finally arrived he said he gave it to the man standing outside.
Paul . 2024-10-06
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Fantastic and Quick service. Thanks
Hussain Raza . 2024-10-02
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The delivery person was smoking a cigarette stood at my door with my food in he’s hands really put me off. Also there was only a very very small amount of lettuce on my wrap just a few shreds may as well have had none on it at all.
Maureen . 2024-10-01
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says delivered haven't received food and it's been hours
Joshua . 2024-09-29
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No where near as good as usual
Paul . 2024-09-27
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More than half the food missing on a 40 pound order. Then when I rang up, wouldn’t send what didn’t receive out to me and refused to give a refund.
ellie hilton . 2024-09-26
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food was cold gravy was missing and looked like it was chucked in the bag pizza was hard like they been sat for hours
Amanda . 2024-09-26
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As a vegan I cant support this business
Eke Die . 2024-09-22
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As vegetarian I found out my chicken burger had chicken in it
Hshs Shehwh . 2024-09-22
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The food is tasty, apart from KFC I would say Freddys do the next best chicken in Accrington. I’ve had it a couple of times this month delivered and it’s been piping hot! I’ve also been in the shop a few times and it’s always been tasty then. Reasonable prices as well. Crispy chicken yummy!
Maria . 2024-09-15
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verry nice And hot food deliver verry Fast
User . 2024-09-14
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Wasn’t nice at all started throwing up after my food
Tiegan . 2024-09-08
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tasted great and arrived hot but when ordering a mixed sauce tub I would like it to be mixed not 99.9% garlic sauce and the rest chilli lol but other than that everything was good thanks
M . 2024-09-03
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I’m so disappointed today I ordered and specified that no breast. When I got home I found breast. I emmediately called them and they were aware of what they did. They said that piece was a complimentary and I should throw it in the bin. As I was further enquire he dropped a phone on my ear just like that. The staff was so rude.
jackie tamba . 2024-08-22
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I had to ring several times to call up about my order and the restaurant had to ring the courier to find out what was going on. The food arrived cold and I was going to get this returned but we decided it would take twice as long to get more food and we warmed it up. this has been the worst exeperiance so far.
Billie-Jo . 2024-08-20
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best freddys ive had in ages everything was fresh and piping hot would order all the time if it was like that all the time id ordef more often
James . 2024-08-11
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Never even received my food. Waited nearly two hours! Still hasn't arrived!
Charlie . 2024-08-07
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ordered pizza and chips not to bad pizza left a little to be desired and the garlic sauce was terrible. normally good but lack of care while cooking shows not to order late at night
Gemma . 2024-07-30
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I paid extra for cheese on both fillet burgers and i didn’t get extra cheese, the burgers were all soggy and same with the chips because it took that long to get to the destination and when i had bitten into the food it was cold, so i had to warm it back up myself!! was not happy, a takeaway is supposed to be warm and fast!
Caitlyn . 2024-07-30
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If I could give them zero stars , then I would . Never will I order from here again . It took over 2 hours to come . Then the food was cold and the order was wrong . The quality of the food was shocking, the food didn’t look or taste nice . So it went in the bin . Waste of time and money . Don’t bother
Kirsty . 2024-07-01
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They always deliver the wrong food
Adam Edgington . 2024-06-28
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no issues, was delivered faster than the stated time.
Matthew . 2024-06-19
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ordered a meal deal but they forgot my fries said they could deliver them in 15-30mins not good at all especially when I ordered at 23:15 n food took 1hr to be delivered
John . 2024-06-13
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Paid 30 pound for a takeaway, never arrived. What a joke it is
Jessica-anne Millward . 2024-06-09
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Best takeaway in Accy x always hot and fresh pizzas
Ramsha . 2024-05-31
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absolutely awful. Cold chips, dried up, cold chicken burger that was so small it only filled half the burger bun. Ordered and paid for large chips and got small. An expensive mistake ordering from Freddie’s.
Rebecca . 2024-05-30
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Great food 👍👍👍👍👍👍👍👍❤️❤️❤️❤️❤️❤️❤️❤️
Shane . 2024-05-23
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food was walm but i didnt recieve the free garlic bread with cheese as stated on just eat said spend over £20 and recieve that free also left a comment to remind them shouldnt be advertised if your
James . 2024-05-20
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Cheeky fxxvkers half an order and told us he would come back and didn't thief's
Mr Shoozee . 2024-05-19
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Burgers were dry with very little sauce pizza had very dry base with no flavour one of the burger was ment to be spicy but they were all original
Lauren . 2024-05-19
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half of it not arrived. asked tje delivery driver where the pizzas where amd he said sorry hed look in the car. then just drove off. ridiculous. missing 2 pizzas a garlic bread amd a burger. .hopefully get a refund byt doesnt help the unhappy visitors
Jack . 2024-05-19
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Good food but portions on the small side
Sajid Mahmood . 2024-05-14
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The most horrible disgusting food I’ve ever eating it was under cooked the food was could not fresh didn’t seem bothered too cook it well worst place to order from never again stay away
Sarah Nisar . 2024-05-08
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The pizza was shocking the dough wasn’t even cooked properly and was far too thick and chips was freezing.
Amber . 2024-05-06
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It's good we go most e weekend's
Harry Hill . 2024-05-06
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8.50 for a chicken burger meal for a random chicken shop that’s crazy 😂
Stephen Preece . 2024-04-14
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This was shocking to eat didn't taste brilliant the chicken was awful my mum's chicken was soggy mine was burnt the chips was loop warm was very expensive for what we got will not be returning
Nicky Baxendale . 2024-03-03
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Good customers service.Shop well manged by the gentleman Aqib Rashid.
Amaan Hussain . 2024-03-01
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Absolutely awful took forever to arrive and was freezing cold the burgers were burnt and dry and the chips were like rubber the pizza had no flavour whatsoever and to say I really fancied a burger it’s put me off them now will not be ordering from here again
ANDREA LEEK . 2024-02-21
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6 wings and a bottle of pepsi missing. Plus tasteless food. You should train your workers to check orders before delivery.
N A . 2024-02-10
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Ordered a plain chicken burger as my son has allergies to mayonnaise. They messed the order up and added salad and mayo to the burger. Rubbish customer service
Kirin Khawaja . 2024-01-26
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I would suggest going to the takeaway it’s self to get your food as I was robbed of my money and food by one of there delivery drivers on just eat I was never refunded although I made a complaint
Thomas Moore . 2024-01-03
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Pathetic. They take order on uber eats u don’t see ur order updates because they have their own driver and when u try to call them and ask about ur order they just say hello hello and hang up and u r charged for nothing. Don’t waste ur time and money
Anam Majeed . 2023-12-24
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Excellent food and service x used to have bad name but totally changed now x well done x
Carol Sharples . 2023-12-05
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Costumer service is awfull. They just dont know how to cook. Wont b ordering from here anymore.
Jay B . 2023-11-24
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Shocking company drivers don’t how a clue about legal tender and then says one thing and does opposite totally waste of space and of clueless people shocking how they can operate
joshua richardson . 2023-11-23
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The chilli aside is more like purée but always good food from here! Value family deals 👌👍
Keyan abbas . 2023-11-22
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Very very rude disrespectful the guy served me avoid this. Didn’t want come down to his level
Aso Ahmed . 2023-10-09
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The burger we ordered was stale with hair everywhere, the fries were cold, the mozzarella sticks were overcooked and the wrap was soggy and fell apart, not ordering again
Ciaran Antony Molloy . 2023-10-09
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Ordered some food from here and the burgers was burnt, the chips was cold and rubbery the garlic bread was freezing cold, we then rung them to complain about the food and they was rude over the phone saying they couldn’t do nothing about it and then they said “don’t complain then and get off my phone”
Shannon Skinner . 2023-10-06
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Average night out food after a few pints
Nathaniel Sledden . 2023-09-22
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I got spicy chicken wings with chips for child and literally the chips were really dry as if they been cooked for hours and left and soon as my 9 year old had them ..had the chicken after a few hours she kept complaining of feeling sick and then now she’s been throwing up and I looked at the chicken what she had leftover, and it looks like it hasn’t been cooked because it was quite pink from inside. My advice is Be careful if you order from this place because they all have young lads working in this Takeaway who have no ambition to give you good customer service. They are so rude and ignorant and I would never get my food from this place again. They’re not very hygienic I’ll either so be careful when you order.
Indigo Sun . 2023-08-26
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Only a small outlet but the member of staff serving on his own during lunchtime wad ace. Managed everyones order as well as cooking the food a the same time. Awesome 👍🏾
sandra mallen-moore . 2023-07-28
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Bad customer services that give you ‘free’ attitude with every meal.
Ehsan Iqbal . 2023-07-20
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I ordered for delivery at about 12:30, and the food was still warm and fresh when it got here! Got a pizza and fries, honestly for a small takeout place it was really good
Christina . 2023-06-30
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Freezing food Seriously chips cold Pizza cold
Glynn Daniel . 2023-05-12
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Good food and best quality, Lads working there deliver a fantastic customer service.
Arslan Khalid . 2023-05-09
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Great staff and good quality of food , always great customer service.
M Sajad Zamir . 2023-05-02
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Ordered 12 chicken wings, got 9... I think they are not fair, they should close their shop and go back to school.
Igors “Emi4” Akimovs . 2023-04-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The food is always consistent and the delivery man was nice & friendly...love the burgers especially!
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Just bought a bacon sandwich from there to take out - never again - tea cake very dry bacon undercooked - one of the worst bacon butties I’ve had - I had to throw it away
386 Opinions
What a horrid waste of space place, The food was absolutely terrible. There was LUMPS in the soup. And i found, what im pretty was a PUBIC HAIR in my GRAVY!!! Speaking this “gravy” it was more watered than rain. I might as-well gone and put a stock cube into a park puddle. The food was colder than my dads heart, and honestly chewy as heck. Another loss for the STAFF. Tell me why, it took 13 minute's to get me a coke. The wait for the starter was around 1 hour and there wasn’t that many of us. The service, The food, The staff AND the building is horrible.
3 Opinions
We were having a lazy bank holiday Sunday so decided to try the Bay Horse for a late breakfast. I regularly drive past the pub so had spotted the sign which advertised breakfast on Saturday/Sunday, 9.30am until 2pm.It was quiet when we arrived at about 12.45; there seemed to be more staff than customers but at least that meant we didn’t have to wait long for service.We both chose the large breakfast. Priced at £6.95 this included:2 bacon, 2 sausages, 2 hash browns, 2 eggs, mushrooms, beans, black pudding, fresh tomato, fried bread and toast with butter, plus a tea or coffee.The coffee was a decent sized mug but quite weak; we drink ours black so we were glad we didn’t have to add milk or it would have been weaker still.Breakfast arrived quickly and looked like a decent plate of food. The mushrooms were barely warm, but as these have a tendency to cool quickly, we overlooked it. The fresh tomato was actually a tinned plum tomato, but again, we weren’t bothered about that. Bacon and hash browns were a bit soggy but edible. I really didn’t like the sausages, but my other half didn’t mind them so ate mine as well as his own. To me, they tasted cheap, with a minimal meat content. Given that there is an excellent butchers shop just down the road from the pub, I didn’t think there was any excuse for poor quality produce, although the price of the breakfast (for what was included) probably reflects that. The eggs were over cooked and rubbery, like they’d been cooked earlier and kept warm. My black pudding was completely raw; my OH’s was barely cooked. We both left this and told the waitress it was raw, for which she apologised. We were almost halfway through the breakfast when my OH realised we hadn’t been given any toast. He asked the waitress and she returned back immediately with 4 halves of pre buttered toast that were stone cold; obviously these had been forgotten to be brought out with the food.At this point, we decided we’d had enough, so finished our drinks, paid and left.The Bay Horse offers a basic menu of pub classics, as well as their breakfast menu, but based on our experience, we wouldn’t return here for food.