Frankies in Denbighshire

If anyone is thinking of purchasing a gift voucher I wouldn't bother! I brought one for my mom for her birthday as l've recently moved here after a battle with breast cancer and thought it would be nice to go and have lunch together Called in for a coffee purchased the gift voucher whilst asking specifically How much notice do you need? I was told 24 hours Explained that my moms day off was Thursday to be told oh that's fine just call in advance to book Called yesterday ( Tuesday ) to be told oh we're busy let me check my dairy for Thursday I think it's fully booked and get Back to you was told to send a tx instead regarding the following Thursday No reply to the tx so I called back this morning to be told oh still haven't checked my dairy! The diary is right infront of her on the counter may I add because this is how she checked the price for my gift voucher I then Get a tx back to say oh we're not doing afternoon teas on Thursdays at the moment No offer of an alternative infact no offer of anything else Quick enough taking my money if you can't keep up with the demand you shouldn't be doing them or offering them at all ! Don’t give refunds apparently but they also can’t provide what you pay for

Great choice of dishes with locally sourced ingredients, the club sandwich was substantial and excellent and the Mushroom soup with tarragon one of the best I have ever had. Coffee was great and the cakes delicious. All matched with smiling and attentive service

Booked afternoon tea and tarot event, paid the deposit of £15 and informed them I was diary free to which they told me they don’t cater for that dietary requirement but they could make some sandwiches but couldn’t have the cakes- fine. My friends informed them on the day that I was unable to attend due to a family member in hospital, who later passed. They were told my part needed to be paid in full despite me paying and losing the deposit. I wasn’t told when booking this was the case, so what’s the point in paying a deposit? They were cold and incredibly rude to ask for this money, what if I was a no show with no explanation? How would they get the money then? They took advantage of the fact my friends were there to make them pay for my part in full of £40 and even made them pay in cash which they weren’t prepared for. They didn’t offer for them to take my ‘diary free sandwiches’ and were not even seen. Absolutely disgusting and should be ashamed of themselves!!!

Cafe on the high street with an interesting display of local crafters work. Nice to see local businesses helping each other out. Popped in for a light lunch and cakes. The tomatoe and red pepper soup was sweet and delicious 👍. Tried the bara brith, Victoria sponge and a chocolate ganache with salted caramel VERY YUMMY. Afternoon tea coming out looked amazing and managed to get photos of the valentine preparation’s for afternoon teas and valentine antipasto sharing platters to take home (available all week). Customers having the afternoon teas spoke very highly of everything served up 👏👏. All food cooked fresh using local produce by an independent family run cafe. Ideal for baby showers and parties catered for. Love the toilets in here, cute decor.

Best breakfast ever 😋 We have been quite a few times now and we are amazed at the constant excellent quality, we've also had lunch here and can wholy recommend the sandwiches which are a feast!! The staff are lovely too ,we always receive a warm welcome, which is very much appreciated as we aren't local (unfortunately 😀). Looking forward to our next trip soon. Thanks ❤️

Lovely little hidden gem in Dyserth. We visited early on a Thursday morning for breakfast. The breakfast was delicious and all freshly cooked. Also the fanciest cafe toilet I’ve ever been in ☺️

We were staying in the area and called for breakfast which was lovely. It was reasonably priced and by served very polite young lady. Well worth trying if you're in the area.

My Wife and I called in again this morning, 5-11-23 with our little dog. Lovely food and again the service was perfect. Couldn’t recommend Frankies enough, perfect!

My Wife, myself and our little dog called in today, 25-9-23, and it was amazing! Our first visit and it will not be the last. Food was excellent, coffee was good and service top class. Having had breakfast all over the world this is by far one of the very best. Do not miss out and miss this experience.

Lovely full breakfast which was well cooked and used quality ingredients. We also had sausage sandwich and again great quality ingredients and tasty. The place is spotless and good service plus dog friendly. Took away a couple of scone which we had for tea. Again very nice. Would recommend.

We had a celebration coming up and I decided to book a cream tea at Frankies 6 of us in all. I have been there numerous times before either having a breakfast or cake and coffee. I’d like to point out we do a 24 mile journey just to have breakfast here but we feel it’s worth it. On this occasion it was a special birthday celebration. We had a mix of Cream Tea’s and an Antipasto platter. All I can say is Wow amazing, you made the occasion very special for us. Id like to also mention there is a garden at the back where we have also previously sat (nice enclosed area that we were able to take our dog to)

2nd time been,1st time had toast and tea..this time had breakfast and tea....great service both times....good job on cycle as could work breakfast off....good stopping off place ,

Made to feel very unwelcome, blonde haired lady who I think may be the owner didn't even say hello when we came in and seemed annoyed we were even daring to come in for a drink. General service was quite uncomfortable. Cash only but no signage to warn of this beforehand. Won't be retuning which is a shame because we always liked the look of this place from the outside!

Called here for my mums 80th birthday for afternoon tea and the service was poor. No smiles just dirty looks and glared at by the owner (blonde haired woman) Think she needs a career change! I’m all for supporting local business but won’t be going here again.

Went here for lunch, food was lovely but let down by very bare minimal service which is a shame. Served by a young lad in a tracksuit and trainers , we didn’t realise until then he actually worked there!? I’m all for younger ones working but at least make him look as though he’s a staff member - maybe a Frankie’s t-shirt or something? …. that’s basically where the service ended , we were never asked if ‘’is everything ok? would you like anything else , would you like another drink or a cake?’’ etc , we sat and waited while both the lad and the woman were on and off their phones paying little attention to the shop floor…. We paid, left and went to Jackson’s nurseries for our other drink and a lovely cake….. would I go back ? …. possibly, to be fair the food we had was really nice

Had a gift voucher for Frankies thought we would have breakfasts they were excellent! Lovely cups of tea too! The lady an gentleman are very nice! They do homemade cakes there too, took some home with us for later on, all very yummy, will have the baguettes next time, highly recommended

Lovely and friendly atmosphere. Very accommodating regarding the composition of the sandwiches. Cakes and scones were lovely and although there was plenty, we were not over faced. We had an enjoyable time and would recommend it.

Never been here before live locally Abergele. First of all I would definitely come again. Ploughman’s lunch was excellent with really nice ham and pickles. Toasted sandwiches excellent. They were well filled with a very good choice on the menu. Will call back for breakfast at some point reading the reviews. I say suggestion would be to be able to pay cashless. Because if you haven’t got a card with you and rely on your phone you can’t even get cash from the cash machine up the road. Unsure why a business does notI have the facility these days.