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4.2

Based on 2.540 opinions finded in 3 websites

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Nº 272 in 689 in Northampton

CUSTOMERS TALK ABOUT DISHES WITH..eggscookedladypastapizzachicken

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Everything is great, except it can sometimes be birthday central.

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Ashley Warren . 2024-10-20

MORE AT Google

Visited today with friends as a large group. The food is spot on, however the service really lets this place down. The welcoming wasn’t brilliant and soon as we sat down within a minute another staff member came over to take drinks order. having not had time to look at any menu.’s, however it wasn’t until we looked at the kids menu they come with a drink so paid £15 for kids drinks we didn’t need to pay for. Staff should have made us aware. When we finally got to order food, I asked why weren’t we informed the kids get drinks with their menu. The response was if they finish their drink, I’ll bring their included drink over! After we had all eaten no one came over to clear the plates for a good 10 minutes. No check in during meal or an offer of more drinks. We eventually gave up and walked over as a whole table to the till to get the bill and pay to leave. With a service staff on the bill (£13) we asked for this to be removed. Paying by card even ask a tip! On leaving we heard the staff moaning to each other “they removed the service charge and left no tip”! If the staff were actually friendly, happy and provided a good service I’d have happily left a tip! Sadly won’t be returning to this branch. This is the reason so many hospitality businesses are failing.

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Ash Ash . 2024-10-20

MORE AT Google

We booked it last minute because the other place we supposed to go had no electricity due to the storm the day before. I was struggling to find a place that could accommodate 11 people last minute on Sunday. We were extremely happy when they accepted our booking. We had a great time, food was nice. Our waitress was super sweet and friendly. Unlike other places we could bring our own cake. We would definitely come back. Thank you

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Monika Varga . 2024-10-13

MORE AT Google

Great selection on the new menu. Not busy at all. The atmosphere has changed from the old style f&b unfortunately

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Allan Smith . 2024-10-04

MORE AT Google

Had a great time with lovely food and moctails. More then 3 different ones would be a better choice.

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Harriet Quantrell . 2024-10-01

MORE AT Google

Quick friendly delivery. Order all correct and hot. Not the cheapest option for the portion sizes but pretty good food.

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Keren . 2024-09-28

MORE AT Just Eat

Great staff ! Always good food !

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Kay O'reilly . 2024-09-13

MORE AT Google

Had the big one breakfast excellent food excellent service

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Alan Ducker . 2024-09-11

MORE AT Google

Crap 20min no food will not go back chicken so small have job tosee it

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David Fulker . 2024-09-07

MORE AT Google

Very expensive for portion size,delivery price expensive too as its less than 5 minutes away. Carbonara no flavour.

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Tina . 2024-09-04

MORE AT Just Eat

Frankie and Benny's is one of those all-round great places to eat - great with couples, great with all the family and especially great with kids. Called an 'Italian-New York' restaurant, I can honestly say as an American, I've not seen anything quite like it in the States, but it's very good. My particular favourite meal is during breakfast, where I come for its sophisticated egg dishes (like Eggs Benedict and Eggs Royale), but can be equally swayed by its pancakes and waffles offerings (such as waffles with fried chicken and/or streaky bacon - sounds weird at first, but very good!) Frankie and Benny's also has delicious Italian dishes, as well as American favourites as burgers and hot dogs, but are also innovative enough to serve tasty wrap sandwiches and great salads. This time we went with Italian class, meatballs with fettuccine and lasagna. All delicious. As to the food offerings, there is nothing but good one can say. On very busy times, like weekends, the wait can be extended, but if you go early or late near end of breakfast, lunch, or dinner services, the wait is better than expected. It's all in how you approach your dining time. Highly recommended.

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Katherine Griffis-Greenberg . 2024-09-03

MORE AT Google

The food arrived exactly what we both ordered and cooked exactly how we had expressed

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Drasn . 2024-09-01

MORE AT Google

Staff members were amazing. Food was great, service was excellent

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Michelle Swann . 2024-08-29

MORE AT Google

Gorgeous tasty food, fast service, friendly waiters. Will definitely come again 😊

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Rosie Wiggins . 2024-08-26

MORE AT Google

good food, but could have been warmer

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Delwyn . 2024-08-26

MORE AT Just Eat

Came in yesterday around 7pm. Restaurant was quiet but service was brilliant. Food came promptly and the milkshakes were banging, kids loved them so much we just kept on ordering more. Food tasted good too, staff were super friendly

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Amber Anderson . 2024-08-26

MORE AT Google

Excellent service by Jennifer. Very friendly and attentive. Food was amazing

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Denise McGuinness . 2024-08-26

MORE AT Google

Tasty lunch and very accommodating staff with my son’s request - great experience, thank you!

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Claire Tyler . 2024-08-24

MORE AT Google

Maria one of the worst supervisor , I was waiting for the food 1 hour to delivered and the only thing what he said is not out fault , not apologised waiting outside from car park 1 hour for a deliver SHAME

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Markos Rama . 2024-08-21

MORE AT Google

Steak was over cooked and my burger was wrong , waiter didn’t listen properly and its was over priced £85 for 4 course meals and funny enough waiters Askin tip is well , never again

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tiyamo simsek . 2024-08-20

MORE AT Google

The food was ok , i had salmon it was a bit to tomatoe in the sauce for me it over powered everything else .

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Sharon Dunkley . 2024-08-19

MORE AT Google

Everything was good minus the waffle almost £8 for a stale waffle and a solid almost frozen in texture banana other than that no complaints

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Reece . 2024-08-17

MORE AT Just Eat

Excellent service, excellent food, great atmosphere, great value. Staff are always friendly, attentive and efficient.

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jane horne . 2024-08-16

MORE AT Google

Gluten free carbonara very bland with very little sauce

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John Willmott . 2024-08-16

MORE AT Google

Our server Anita was very lovely and so helpful. lovely place

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jaden mcintyre . 2024-08-15

MORE AT Google

Aaliyah was very friendly and helpful. Worked hard taking orders, serving and clearing tables, always with a smile.

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Teresa Sygrove . 2024-08-15

MORE AT Google

Went to frankie and bennys riverside yesterday (Sunday 11th August) , it was very busy staff seemed really busy the restaurant was packed. kind lady at the bar took my drink, cleared a table by the bar and sat me down, asked if I had allergies and gave me a menu. I was a little short on time and had the rest of my meal to go. I could only see two, maybe 3 members of staff running around but they did their best to make me feel valued and welcomed however.

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Ryan Edmonds . 2024-08-13

MORE AT Google

Very good service ,the lady serving us was lovely

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Gina Mladin . 2024-08-12

MORE AT Google

Good food and was only a few girls doing the front of house so it was slow not there fault but to try and keep up, and serve everyone, and was hot and the a/c weren't working properly, I thought I was getting a meatball pizza but looked like a cornish pasty lol but was nice

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aidy beckett . 2024-08-11

MORE AT Google

Food missing and freezing cold the burgers had grease that has set in them because they were cold

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Lois . 2024-08-11

MORE AT Just Eat

Jennifer served us today, she was friendly and knowledgeable about the menu. We weren't rushed between courses and Jennifer made eye contact whilst talking to us.

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Karen Shedd . 2024-08-11

MORE AT Google

Spent nearly £140 quid including a tip but won't be going back. Over the years we've always went to Kettering and Peterborough and now they have closed tried Northampton, the steak was dry and the kids sweetcorn was like chewing on an old boot utter waste of money. The mains are terrible but the starters a very good so bear that in mind.

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scott thacker . 2024-08-10

MORE AT Google

Really great staff and I had the sirloin steak and it was delicious.

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jonathan schofield . 2024-08-10

MORE AT Google

Came over for lunch, great value for the food provided. Lovely service today with a waitress who was always ready to help and showed wanting to be here.

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Thomas Cousins . 2024-08-09

MORE AT Google

Friendly service in a clean environment. Happy tummies all round , the food was lovely and perfect size portions . My mum is quite fussy so to hear it is the best lasagna she’s ever had was amazing to hear . Can’t wait to come back . Thank you for all staff for being happy and friendly .

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Zoe Bodsworth . 2024-08-09

MORE AT Google

Good value, speedy service, good food! Kids enjoyed it too

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Jouls Scott . 2024-08-08

MORE AT Google

Very rude staff specially a girl with short hair in the bar 👎🏻

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Malik Abdullah . 2024-08-07

MORE AT Google

It was a lovely experience. Aaliyah showed great care and kindness, we felt very well looked after. She took time to make us enjoy our evening out.

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Janice Farrow . 2024-08-06

MORE AT Google

Waitress took too long to seat when we arrived. It wasn’t busy at all but she did not notice us for ages. Food was good though!

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Lisa Jell . 2024-08-05

MORE AT Google

Great food, great service thank you

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Darren Clifford . 2024-08-03

MORE AT Google

Food was lush. Did not expect the freshness or tastiness

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Tamara Philip-Vaughan . 2024-08-01

MORE AT Google

Could of been a bigger portion/more beef but it was so good still

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Faith . 2024-07-27

MORE AT Just Eat

Poor attitude from the manager! A real shame as the lady who served us was absolutely lovely! From the get go, we had a booking which the manager couldn’t accommodate table wise, so we ended up split across two tables. Then were refused to be able to use offers as we were one booking, even though we were split across tables. The managers attitude was patronising and short. Every single question we asked was met with some kind of barrier.

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Beth Allatt . 2024-07-26

MORE AT Google

Came here for a Birthday treat,So got a free meal. I had the Philly burger off the Summer menu. It was so delicious, lots of different flavours going on, it came with a side of skin on fries. Had a really nice time. Service was great, lovely lady, very friendly and was always smiling. Can't remember the name of the other meal that was ordered.

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Angela Sloan . 2024-07-23

MORE AT Google

We had a wonderful celebratory meal out. Our server Aaliyah couldn’t have been more helpful, the food was delicious and the atmosphere wonderful!

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GentleEyedMuse . 2024-07-13

MORE AT Google

Aaliyah was fantastic from the moment we arrived to the moment we left. Remembered everything we ordered without taking a note, checked in with us regularly to see if we needed any help, and as it was my son’s birthday she helped sort the cake and music. Really fantastic service and she is a credit to F&B.

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Laura & Sophie Abbott . 2024-07-12

MORE AT Google

Service was unenthusiastic and uninviting from the get go and the food was extremely lacking in quality, in terms of both flavour and presentation. You do not get what you pay for at all, I would strongly advise driving to either a different chain with decent chefs or somewhere completely different. You WILL be disappointed here.

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Conor Coote . 2024-07-12

MORE AT Google

Lots of gluten free options, great price, staff knew about gf options, great service, food was absolutely amazing I would definitely return

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Amy Schampier . 2024-07-03

MORE AT Google

My grandson enjoyed his meal and my Pizza 🍕 was delicious 😋

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Vanessa Robinson . 2024-07-01

MORE AT Google

No beans no tatertots all over cooked if I was in the restaurant would never have been served this

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Jane . 2024-06-24

MORE AT Just Eat

Had chicken and ribs and the ribs were cold and not cooked properly! Staff asked if meal was ok and I said ribs were cold and not cooked. She only said she would tell manager. No offer of replacement. Upon getting the bill I asked to take price of ribs off. They tried every trick in the book saying you did not complain which I did and I ate the ribs which I did not. Eventually spoke to manager who went through same rigmarole again and eventually gave me £10 discount. Ruined the meal and father's day won't be going there again ever !

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arron haynes . 2024-06-19

MORE AT Google

Dreadful place at Northampton, don’t say you weren’t warned.

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Paul Haycock . 2024-06-15

MORE AT Google

Great customer service from Sarah.

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Sid . 2024-06-02

MORE AT Google

Great evening tonight celebrating my son Brads 26th Birthday, Jennifer who served us was great and couldn’t do enough for us thank you we will be back 😊

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Heidi Ansell . 2024-06-01

MORE AT Google

The Waiters And Waitresses are very nice, greet you at the start and Only takes a couple minutes for u to order. everything was very good, fills you up pretty well and it only takes 10 minutes to get your food. my family and I really enjoyed eating here and would come again.

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XDGhost . 2024-05-31

MORE AT Google

Such a great place for a mid week dinner! Service is always great - food is lovely - no cooking or washing up yay! Thanks Anita!!

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Mini Map-Makers . 2024-05-22

MORE AT Google

Very good experience again , good food and first class service from Daisy the very pleasant waitress , keep up the good work your very good at your job !!!!

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Paul Evans . 2024-05-06

MORE AT Google

Food was in exciting just plain and nothing special

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David Walker . 2024-05-04

MORE AT Google

Portion size for £13.20 Mac and Cheese +bacon was a joke - total rip off. (Pics available). Would have complained directly, but no contact details on page. Carbonara was sufficient in size, but bland. Sorry I ordered, 2/10 would not recommend.

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Dave . 2024-04-26

MORE AT Just Eat

Really lovely service really good and fast. The staff was welcoming and very polite unfortunately the food was very plain no seasoning I’ve had the carbonara pasta as my main.

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Cosmin Sarbu . 2024-04-24

MORE AT Google

It's a nice place. The breakfast was nice and it came out in a nice time and the staff were nice. That's just what you need on a Sunday morning.

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Jonathan Hicks . 2024-04-07

MORE AT Google

I ordered the Creamy carbonara, it was hot and tasted lovely apart from it wasn’t very creamy, it was quite dry but other than that it was good. Also had mozzarella sticks and I got another free so that was good.

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Lisa . 2024-04-06

MORE AT Just Eat

Brilliant Staff and amazing food. The pepperoni pizza is amazing!!

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Liam Menzies . 2024-04-04

MORE AT Google

Staff with Racist attitudes to travellers avoid

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Lottie Costello . 2024-03-28

MORE AT Google

I was in this restaurant with my daughter the other day. And a lady walked in and took a seat (for prospective it was empty) and was told she couldn't be served as she hadn't booked a table the customer proceeds to then go on the app and book a table, she was still refused service even after booking a table. It turns out Frankie & Bennys didn't want to serve her because she was a gypsy. Frankie and Bennys you should be ashamed and disgusted in yourself and your staff for pure discrimination

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Emily Lewis . 2024-03-28

MORE AT Google

Excellent friendly service, with nearly no wait time, food Excellent quality

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Templar76 . 2024-03-22

MORE AT Google

The food was great and arrived quickly. Lovely friendly service.

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Caroline Wilkinson . 2024-03-20

MORE AT Google

Great for a quick bite, fantastic server

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DEAN CARR . 2024-03-16

MORE AT Google

Not good what I eat ,they need to take out from menu this pizza calzone is oribil

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Alina Ardelean . 2024-03-11

MORE AT Google

Really enjoyed the meal at Frankie's and Benny's. It was lovely and plenty to choose from. On the menu and it was lovely and hot. I had breakfast. If you ever get a chance, grab a breakfast classic. And there was a lovely friendly staff Sandra thanks again

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Mark Brown . 2024-03-06

MORE AT Google

Went for brunch with family on a Friday as a celebration and the food, value for money and service was great. Would definitely eat here again. There were 10 of us including two high chair users and the total cost of our meal was more than reasonable for what we had.

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Claire Harris . 2024-03-04

MORE AT Google

Anita was wonderful, amazing! We love her and so lovely in all she does x we also got an extra rolo!

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Dan Kearns . 2024-03-01

MORE AT Google

Yummy food and excellent service from Anita. Thank you 😁 Will visit again.

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carrie agnes . 2024-02-26

MORE AT Google

Really nice. Good gluten free options.

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Shain Furby . 2024-02-26

MORE AT Google

Lovely food and a good atmosphere. We went during the school holidays so the children ate for free when you buy an adult main meal- which is really good value! I did find it expensive so wouldn't go if we were all paying full price. Having said that, the food was really nice and came out fairly quickly and the staff were very friendly and helpful.

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Lana Brady . 2024-02-23

MORE AT Google

Lovely food and service. Marked down atmosphere because we went on a Monday afternoon and it was very quiet so not the restaurants fault

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Cath Gerrard . 2024-02-22

MORE AT Google

Took girlfriend there for food she ordered a cesar salad cost about 12 quid. Standard salad with bits of bread not even any chicken

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whizz kidd . 2024-02-10

MORE AT Google

Food was ok, service was good but food is so very overpriced. £12 for a plain hot dog and chips!!!!

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Eileen Spencer . 2024-02-08

MORE AT Google

Always have a good meal here and very well looked after by staff. Shout out for Aaliyah who is always professional and friendly.

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Nicki Franklin . 2024-02-08

MORE AT Google

Great service and lovely experience as usual from Annette and the staff! Thank you!

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Katie Sanders . 2024-02-08

MORE AT Google

Lovely family meal for my daughter’s birthday. She loved the birthday song. Excellent service, Jacqui was fab. Great food and a good time.

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Claire Bradshaw . 2024-02-02

MORE AT Google

We had just spent the morning at a children’s soft-play activity hall nearby to celebrate a grandson’s 3rd birthday. Whoops, we forgot to book a table for lunch… and there were TEN of us! Claire, the Senior Exec Chef, greeted us with a smile and No Problem demeanour. AND Fab Food and Terrific Service from Kay x

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Kelvin O . 2024-01-28

MORE AT Google

Amazing food.. nice ambience.. quite decent interiors..

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VARUN DHIR . 2024-01-26

MORE AT Google

Good vegan options and friendly staff

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Jen George . 2024-01-26

MORE AT Google

Staff are always on point friendly and helpful. Always come to this one and Anita is a great host

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Sir Swift . 2024-01-26

MORE AT Google

Staff were friendly and helpful. The food was good and freshly cooked it's a typical restaurant chain fare but worth a visit.

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Anthony Dixon . 2024-01-25

MORE AT Google

The mac n cheese and tagliatelle were bland, tasteless with insufficient sauce on either meal. Extremely disappointing.

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Sharon . 2024-01-19

MORE AT Just Eat

Frankie’s fiver deal for burgers and hot dogs was tasty and a great deal. Tess our server was lovely.

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Shreya Mittal . 2024-01-19

MORE AT Google

Anita was great, fast and efficient service

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Matt Dancer . 2024-01-17

MORE AT Google

Late and the food was like cement

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Max . 2024-01-17

MORE AT Just Eat

Excellent in every way. Would definitely go back. Staff very attentative and friendly. Nothing to much trouble. If you're thinking of going there, and haven't been before. I would highly recommend it.

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Thomas Garrett . 2024-01-17

MORE AT Google

Had a lunchtime meal in here for daughters birthday, food of decent quality but quite expensive for what it was and portion sizes were small.

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Wayne Day . 2024-01-15

MORE AT Google

our server tess was amazing she was so kind and laughed along with my mums weird food requests 🤣. it was a really nice atmosphere and the food was amazing as usual!! i 100% recommend!! the brownie was the best (photo tagged below)

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Chloe Pounds . 2024-01-12

MORE AT Google

We had a great experience, food was prompt and Daisy was superb. Thank you.

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Canelle Guyave . 2024-01-08

MORE AT Google

Northampton Riverside. All brilliant. Sarah looked after us well and was very attentive. Thanks All

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Annette Buckby . 2024-01-03

MORE AT Google

Always a lovely meal and still hot

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Cathy . 2023-12-28

MORE AT Just Eat

I visited this with my son and I have not been here for 7 years and the service was excellent, the server was so good and the food was amazing this has made my night, very good and stress free.

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Barry Joseph Peck . 2023-12-13

MORE AT Google

Frankie and Benny's is a very clean and tidy venue. That you could take even your Family to eat as there is plenty of room and space without feeling cramped.

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Mike Flint . 2023-12-08

MORE AT Google

Had a decent meal here, service was pretty fast and the food arrived quickly, much sooner than expected which meant we didn't stay for very long. It was a quick meal rather than a proper dining out experience, it did feel a little bit like we were being rushed. But the food was good.

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Matt Goodrum . 2023-12-06

MORE AT Google

Went with my mates. Amazing service

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Louis Freeman . 2023-12-01

MORE AT Google

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