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4.3

Based on 492 opinions finded in 2 websites

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Nº 411 in 901 in Swansea

Nº 68 of 152 British in Swansea

CUSTOMERS TALK ABOUT DISHES WITH..roastsausageeggspizzacoffeegarlicpastapuddingcreamcooked

comment_iconOpinions

Very disappointed in the service we had. Me and a follow work colleague supported a gentleman with autism and learning disabilities to this cafe to have a cake with ice cream. The owner came and seated us and seemed very friendly. A lovely waitress came over took our order and said it wouldn't be long. A few minutes later the owner of the cafe came over and said “3 people for one dessert?” I replied explaining that we were working and just supporting the gentleman out and explained that he had learning disabilities, to which he replied “you cant even afford a coffee”. I then told him that my financial situation was irrelevant. He then proceeded to tell us we had to sit outside as it was lunch time and we were taking a table for customers that might want lunch, bearing in mind it was heavily raining. I said this would not be possible as we had already sat down and ordered our food. He told us that next time we would have to sit out side for such a small order. We then told him it was fine we wouldnt be coming back after this due to the rudeness. He said it was not rude but it’s lunch time, and they serve food not just cakes. Again not seeing the issue as we did pay for a cake and ice cream. At this point I said that i would be leaving a review online. He then changed his tune very quickly and offered us free coffee or waffle which then insulted us further due to the comment made about not being able to afford a coffee, we declined this and said we would leave as soon as the cake had been eaten. He then hovered trying to apologise for the rudeness, we said we appreciated the apology but that it was too late for that and that we would not be returning.

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Charlie Watkins . 2024-10-06

MORE AT Google

Popped in today for a bite and coffee and was very impressed, great food, great menu choices and coffee was really good. Service was fast and friendly even though it was very busy and food turning up at other tables already had ke making my mind up on what I'm having on my next visits. My new go to local brunch spot

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Shaun E . 2024-09-13

MORE AT TripAdvisor

Lovely family lunch here today and plenty of choice for everyone. Staff were all friendly and quick service. Was a bit of a wait for the toilet as they only have the one, but apart from that if was a great visit

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Samantha Jayne Hopkins . 2024-09-07

MORE AT Google

The food was absolutely gorgeous. The staffs where so nice and clean

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Iyamu Gift . 2024-09-02

MORE AT Google

Great breakfast, one of the best in Swansea 👌🏻 Friendly service 👍🏻

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Owen Brown . 2024-07-31

MORE AT Google

**Fly in food (photo). Aggressive service** My boyfriend found a fly in his food, we told the waitress and she took the fly on napkin away, and asked if we wanted the food replaced to which we said yes, please, and then the owner(?) came over and had a go, raising his voice, at my boyfriend. "Where is the fly? We don't cook flies, we cook food." etc. It's already pretty embarrassing complaining, and we felt bad about it, so this loud confrontation was extra upsetting. We didn't get the food replaced, but the same guy came up later and refilled our drinks. (The fly is the small black thing. The other thing in photo is a piece of hash brown we accidentally dropped)

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MarbledSkies (MarbledSkies) . 2024-07-20

MORE AT Google

Fantastic breakfast best I have ever had great service nice clean place Waitresses were really nice and took your order quickly although quite busy I can see why 10/10

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ken palmer . 2024-06-26

MORE AT Google

Just had lunch today and within an hour me and my mate are spewing our rings up. The food was caked in grease and all cheap food. I should’ve said something. Will not be going again be careful. I had a burger with chips warm coleslaw and mushy tomatoes

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Oliver Davies . 2024-06-18

MORE AT Google

Come here for food today and it was terrible and full of grease. The food looked and tasted cheap. Within an hour of leaving there i found myself being sick. The manager or I'm assuming he was the manager was standing by the counter burping and wipping his nose in full view of the customers who were all eating their food, not very professional. Will not be returning and will definitely not be advising people to go there.

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Darren Evans . 2024-06-18

MORE AT Google

Visited Wales with some friends and our children last weekend for the day to purchase a car. Whilst browsing around the town we were struggling to find somewhere to eat and stumbled across this little gem. Franco was a pleasure to meet and chat with, the food was lovely and the cappachinos even better. If you are ever in Swansea be sure to pay them a visit. 😊

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Vikki Morlang . 2024-04-24

MORE AT Google

Good food at a fair price. Enjoyed a trad English breakfast.

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Peter Ross . 2024-04-23

MORE AT Google

If I could rate this place a 1 star I would ! Went for some lunch and the waitress was lovely, friendly attentive and overall a pleasure. But the man standing around all day correct me if I’m wrong his name is Franco. He wasn’t doing anything while the restaurant was packed and only 1 girl serving he just stood there being really rude to the waitress and bossing her around when she was doing a great job as she was. He seemed really inappropriate with her also I heard him saying things a man of his age should not be saying to a 16/17 year only girl, disgusting. Over all the 1 star Is for the young blonde lady and as for Franco SHAME ON YOU !

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Kyle K . 2024-04-05

MORE AT TripAdvisor

I had a great breakfast on Monday morning here. Plenty of available tables around 10am, even ones to sit outside if you're brave enough to face the Welsh weather. The young staff were super friendly, I ordered the largest breakfast and it was no trouble to substitute one item that I don't like for an extra hash brown. The portions were large (just what I wanted!) it was everything a full English breakfast is expected to be from a traditional cafe. The complimentary cuppa goes a long way too, as many places charge extra for this lately. My only suggestion, I didn't see fried bread on the menu which isn't something I go for, but my friend who usually goes for breakfast with me will always ask for it (the staff were so obliging, I'm sure they'd fry some bread if requested) thanks for a great start to my week, guys

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Andy L . 2024-03-31

MORE AT Google

Service was horrendous. I ordered the pasta and when it came it was SWIMMING in a bowl of oil. Sent it back and the whole kitchen staff and servers were awful staring and laughing at the table we were sat at. If you can't handle criticism when the food was inedible don't have a cafe. Expensive for wbat it is and staff are immature and rude. Should've gone to greggs. DO NOT GO HERE.

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Lauren Coakley . 2024-03-28

MORE AT Google

First time eating at Francos. The best roast beef dinner I've had in a long time. All our meals were cooked spot on. The service was outstanding I will definitely be going back again. Thank you Francos 😊

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Sharon Hayes . 2024-03-17

MORE AT Google

Waited hour and 20 minutes for food ! Would have been ok if owner had apologised instead of getting waitresses to do so and offered discount on food. But no nothing so will not go back.

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Mike Pegler . 2024-03-10

MORE AT Google

My go-to recommendation for Italian food in Swansea. I’ve been to francos several times now, and every time has been phenomenal. Amazing food, friendly staff, and cosy atmosphere. Can’t ask for much more from an Italian restaurant in Swansea!

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Technia Master . 2024-03-09

MORE AT Google

As soon as we walked in the manager or the owner (i’m not sure) treated us with contempt as though we were an issue. Ignoring our personal experience, a man walked in and sat at a table, whether he wanted a cup of tea or food i don’t know but either way it shouldn’t matter. He was tapped on the shoulder by this ‘manager’ and told it was his cafe, he can’t sit there and should go. In the end the man walked out because he wouldn’t stop being rude and aggressive toward him. You could tell it seriously shook the man who ended up going to tiffany’s around the corner. The food was actually quite poor too. This man doesnt deserve to run a business and i will never recommend nor go back

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Gabby Harris . 2024-03-09

MORE AT Google

Best pasta and garlic bread I have ever had !! Looking at the other food coming out , looks awesome …. I had the Pasta Boscaiola 🤗

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Kerry Friend . 2024-03-01

MORE AT Google

The staff are so friendly and food is brilliant even joke about my passion for hot sauce on my breakfast

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Les Owen . 2024-01-27

MORE AT Google

love this place....small restaurant tucked away near Swansea Market. Excellent home cooked Italian food....bellissimo 👌

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Kim Blavins . 2024-01-26

MORE AT Google

Lovely food, reasonably priced, not long to wait, friendly staff.

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Leanne Williams . 2024-01-23

MORE AT Google

absolutely great experience from all staff they were lovely and helpful, the food i cannot even begin to describe how great it tasted, we have been looking for a new place for pasta and this exceeded our expectations, will be revisiting in the future!

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Grace B . 2024-01-11

MORE AT TripAdvisor

Great food with a good atmosphere and central location.

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Lisa McKnight . 2024-01-06

MORE AT Google

First time going to Franco's, and it won't be the last. Lovely food, lovely people, and lovely service will definitely return 😊

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Julie Martin . 2023-12-29

MORE AT Google

As always great welcome fabulous hot food and staff always happy and friendly

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Carol Frimston . 2023-12-19

MORE AT Google

Awsome Italian/Welsh Cafe. Great food with a family Vibe, when I'm in Swansea I eat here.

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Owain Riseborough . 2023-11-26

MORE AT Google

Muy rica y abundante la comida. Soy de Argentina y el dueña es fanatico de Maradona, me hizo sentir como en casa.

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Fernando Prille . 2023-11-13

MORE AT Google

Good food, unpretentious, good value! Came for lunch after a show at the Grand Theatre, wasn't disappointed. Staff are friendly too!

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Stuart J . 2023-11-02

MORE AT TripAdvisor

I would highly rate Franco's. Fabulous food, which is also great value for money. Altogether great, professional experience. I would say, over and above. Would go there anytime I am in town, and recommend it to anyone. C

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Christine mustow . 2023-09-03

MORE AT TripAdvisor

Visited frankos today for a quick bite to eat with my daughter before we went to see a show in the grand theatre. The service was great and we really enjoyed our meals. I had the pasta bolognaise and garlic bread which was delicious and a good portion. My daughter had a ham sandwich which she also enjoyed. Reasonably priced too! Owner is very welcoming, chatty and very attentive. Will definitely visit when we’re in Swansea for our next show!

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foodie1989 . 2023-08-25

MORE AT TripAdvisor

Amazing food for a very reasonable price. I went there with my friends and we were so impressed by the variety of foods served there. so many types of pasta which I struggle to find elsewhere. We had pesto pasta, pasta pizzaiola and chicken mayo ciabatta and we all recommend. Lovely staff, can’t wait to go back.

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Tegan S . 2023-08-15

MORE AT TripAdvisor

Been going to Franco's since 2015 - two or three times a week - breakfast, lunch and dinner - never had a bad meal..............and "You'll never starve at Franco's".

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Eddie B . 2023-07-10

MORE AT TripAdvisor

Yesterday, 12th June, 2023, I had breakfast at the establishment Franco's, 12 Nelson St, Swansea SA1 3QE. I had the large breakfast with a coffee around 10am and sat at table 5 by the window. I was given a coffee and a pot of cream. On pouring the cream, it formed tiny blobs and didn't mix with the coffee. The cream was clearly off on sipping it and then on sniffing the little pot it came in. The waitress kindly got me a new cup of coffee and some cream that wasn't off, however, the coffee was undrinkable, as it was majorly strong. I love strong coffee, but even I couldn't drink it! The breakfast came. For a breakfast, it looked good on the surface, but on tasting it, it was just awful. The mushrooms tasted off and were rubbery and inedible. The black pudding didn't taste nice and the bacon wasn't of the best quality. However, I found one sausage delicious and the beans were fine. On tasting the other sausage, it tasted definitely off, and I had to spit it out back on to the plate. The general experience of the cafe and atmosphere didn't feel comfortable. I asked for the bill from a waiter and to use their toilet facilities. On using the one available toilet room, there was the tiniest bit of paper available and no spare rolls in the room. It didn't look the cleanest or smell very nice. All in all, it was the worst breakfast I've ever endured and I left hungry and thirsty and disappointed. If I had been with someone else, I might have complained there and then, but the owner made me feel uncomfortable and was constantly hanging by the entrance, almost needing attention from customers! I'm not looking to get my money back and I hate complaining. It could have been an off day for the establishment, but it did seem that some of the items on my plate were cooked the day before and rewarmed or saturated in boiling fat that didn't taste the best either. I will never go there again and waste my time or money. The waitress and waiter were fine, but the general experience left me with a bitter taste in my mouth and my pocket. I would suggest a spot check on the establishment's health and safety standards or a mystery diner perhaps. The sausage I spat out was definitely not fit for consumption, the mushrooms tasted off and the coffee was undrinkably, too strong. All in all, the worst breakfast in Swansea.

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Cathy L . 2023-06-13

MORE AT TripAdvisor

We had our lunch shortly after arriving into Swansea. A very friendly host and proprietor welcomed us, we felt very much at home. Friendly service and good food. Don’t miss it.

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Ben Cho . 2023-06-12

MORE AT Google

Very , very expensive for average greasy spoon Breakfast. It’s not enough that they tuck u up with the breakfast … Says drinks(coffee and tea ) are free with breakfast but are not , they charge you . Pure greed Do yourself a favour and go somewhere else! Plenty to choose from in Swansea

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chrisgT462WJ . 2023-06-11

MORE AT TripAdvisor

Lovely little Italian cafe with friendly staff. Lovely quality food. I had a large cooked breakfast and latte, really enjoyed. 😋

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Debbie Jones . 2023-06-10

MORE AT Google

Lovely meal, served by waitress who was very pleasant.

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Glenys Knight . 2023-06-04

MORE AT Google

Good service in a busy cafe. The food is nice.

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Dylan Scalf . 2023-05-26

MORE AT Google

Myself & 2 of my friends were with a coach trip on Sunday 21st. We only had 2 hours so we were in need of somewhere to eat. We stumbled across Francos by sheer accident but we are so glad that we did. The menu was extensive, extremely good value & when the food arrived it was fresh & piping hot. Highly recommend, you won't regret it & if we are ever in Swansea again Francos will be the 1st place we will head for.

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Nicola Cooper . 2023-05-25

MORE AT Google

Great little café. A bit chaotic but nice place as it is very busy. There is a person there helping people to find seats.

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DARREN GILMORE . 2023-05-16

MORE AT Google

Only tried the breakfast, happy with it. 😊

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Helen Witch . 2023-05-09

MORE AT Google

Great food,fast service all home cooked. Friendly staff. Definitely recommend.

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Claire Morgan . 2023-05-08

MORE AT Google

Very pleasant to call on this eatery food outstanding staff excellent . At times you would think you were on the continent.

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GARFIELD WYNNE JONES . 2023-05-04

MORE AT Google

Absolutely love the place its my go to in swansea. Amazing staff and food. My son loves francos and knows all the staff

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Savannah Rands . 2023-04-14

MORE AT Google

Honestly one of the best roast dinners I have had!! And the owners are such a a friendly and welcoming couple. Such a lovely family run business with such a good atmosphere!

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Alison Ismail . 2023-04-10

MORE AT Google

I had visited a number of times but sadly not again. Had to decline my friends invitation to meet there on Wednesday. I was half an hour early and my friend was a little late. I was asked to move tables twice which was fine however Sadly customer service for me was not so positive, my meal was late even though I'd ordered before my friend and when I went to pay for my meal as I was told bluntly that next time I shouldn't be early. There won't be a next time!

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M Wyn Davies . 2023-03-21

MORE AT Google

Really responsible and respected place with family friendly waiters and host

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lewis aspel . 2023-03-17

MORE AT Google

Very good food. We both had the pork loin chop with peppercorn sauce. The meat was tender and not overcooked, plenty of sauce and the chips were good. Friendly attentive staff

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Sue Bowden . 2023-03-16

MORE AT Google

Excellent food and excellent service. Might be my new cafe when going to Swansea

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Paul Morris . 2023-03-11

MORE AT Google

Had breakfast there. Service is good and attentive. Food was ok with room for improvement. E.g. Scrambled eggs over cooked and baked beans slightly bitter

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Theo Skag . 2023-03-01

MORE AT Google

Food is undeniably good. But, the man owner is making so much unnecessary chat noises- talking over people’s food and blocking the way. Could he be professional and allow people eat in peace. You can’t even hear yourself talk with people on your table.

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Abcdsgd . 2023-02-26

MORE AT TripAdvisor

Since I went there last, the food and presentation has gone down hill, it was okay to eat but I used to enjoy it more before

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Tina Winterburn . 2023-02-12

MORE AT Google

Had a lovely sunday dinner here, would highly recommend the breakfast too, brilliant service and lovely staff.

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john lloyd . 2023-02-09

MORE AT Google

Been coming here for a few years now. Mostly for late breakfast and a cuppa. The staff are friendly and recognise their regular customers. Would definitely recommend visiting here for a meal.

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Hayley Williams . 2023-01-18

MORE AT Google

Had breakfast and lunch here on different days was always busy (in the good way) food was fantastic staff very friendly and helpful and the prices make it extremely good value

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Glenn Mackechnie . 2023-01-03

MORE AT Google

What can I say,food is genuine proper Italian pasta

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Silvio Seisun . 2022-12-23

MORE AT Google

My absolute fave place to eat in Swansea. The staff are so friendly, the Owner comes and speaks to everyone and makes you all feel welcome. Their food, most importantly, is the best Italian I have eaten in Wales. The prices are very reasonable. Highly recommend to everyone to come here. 10/10 service 👌

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Laura McCusker . 2022-12-12

MORE AT Google

Quick service very polite staff.

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Mandy Hughes . 2022-12-10

MORE AT Google

A taste of Italian home cooking. The foods were hot and tasty and well presented. This establishment is very busy which is an indication of how good the foods are....well worth waiting for a table

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Jacqui Godrich . 2022-12-09

MORE AT Google

Tastiest food you can get in swansea! Even the English breakfast is way better at this Italian Cafe than a British one! We recommend it 1000%.

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R6421KValexandrap . 2022-12-06

MORE AT TripAdvisor

Great place! Food hot and good quality. Good service!

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Lorraine Kingston . 2022-12-04

MORE AT Google

Went today as seen there photos of there Christmas roast dinners online. I had the beef, best dinner iv had in Swansea, can't wait to go again every week over Xmas 😁

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Sue Lumby . 2022-12-01

MORE AT Google

Lovely little cafe. Staff are very friendly and great service. Never had a bad brekkie from there

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Mike Cross . 2022-11-27

MORE AT Google

We ended up in this little Italian restaurant by accident and we were pleasantly surprised by the authentic Italian tastes and Franco and the rest of the team that in a true Italian fashion were very friendly.

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Evthokia Kathrepti . 2022-11-26

MORE AT Google

I just had the best breakfast ever,and I'm not a breakfast eater but absolutely everything has taste. Will definetley come back!!! ❤️❤️❤️

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R6421KValexandrap . 2022-10-28

MORE AT TripAdvisor

Right in the centre of Swansea City centre, this family run cafe is all you would expect from dedicated Italian hosts. Brilliant food, friendly service and reasonable prices. What more could you ask for?

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327glynw . 2022-10-26

MORE AT TripAdvisor

At Francos you get a warm welcome - the staff are friendly and accomodating. The food is just like mama used to make. The variety and quality of the food is excellant and generous,portion size and value for money - Licensed too, so what is not to like. Highy recommend Francos.

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Angela M . 2022-09-24

MORE AT TripAdvisor

went in for breakfast with the family it was was excellent fresh, tasty and fantastic coffee and service.

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Bellaboo2016 . 2022-07-31

MORE AT TripAdvisor

As visitors to Swansea we were looking for a convenient and inexpensive brunch stop. This place ticked all the boxes. The menu was decent enough, with an Italian influence. Service was fine and we thought it was value for money especially for a city centre establishment.

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mike r . 2022-04-09

MORE AT TripAdvisor

I took my two children to Franko's for lunch this afternoon. I ordered 3 drinks and 3 meals, the 3 drinks arrived quite quickly. Two of our meals arrived (mine and my daughter's) after about 45mins of waiting, but the third meal was nowhere to be seen. The waiting staff didn't return to our table at all, and didn't make any eye contact, pretty much ignored us. I gave my meal to my other child to eat as she was hungry and when the children were finished I went to the counter to pay, telling them that the third meal had not arrived and so I'd like it taken off the bill. The waitess was lovely and really apologetic, I paid and I went to leave with my children. The owner followed us outside asking if we had enjoyed, and I was honest and explained that a meal hadn't arrived. Infront of my children and the people sat outside he became hot headed, blaming me for not coming to find him to ask for the meal, repeatedly saying I should have asked, talking over me when I tried to explain that the staff didn't stop so I could ask them, he became loud and argumentative in front of my children. He said I was not welcome back and should go next door next time. While he continued to rant at me I walked away with my kids and could hear him bad mouthing me to the customers sat outside. Feeling humiliated and embarrassed in front of strangers doesnt bother me too much, but feeling humiliated in front of my children feels awful thanks Franko's

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hellomrzebra . 2022-03-26

MORE AT TripAdvisor

Visited franco’s takeaway for the first time today and was blown away by the amount of vegan options and the depth of knowledge in the vegan items by the lovely gentleman behind the counter. The chips are the best I’ve had in years and the Irish curry sauce is to die for! Stop what you’re doing and head to franco’s for the best chippy tea!

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niamhbarnes . 2022-02-17

MORE AT TripAdvisor

If you wanna try a typical Italian lunch/breakfast or dinner come here and you will not be disappointed!! We left the restaurant rolling up. Amazing food and very friendly people!!! Many compliments to the Chef!!!!

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238ileniab . 2022-01-30

MORE AT TripAdvisor

Two large beef dinners ordered by myself & wife which were brought fresh to us in a timely fashion fresh & hot.Ample slices of beautifully roasted meat, pigs, in blanket parsnips & potatoes. Sprouts, Cabbage, Swede & Mash accompaniment was plentiful. The nice sized Yorkshire pud was filled with a nice balanced portion of stuffing. Both meals went down a treat & the plates were literally returned empty

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John D . 2021-12-19

MORE AT TripAdvisor

That's what we call a proper place 🙂👍👌. Everything is just lush. Very tasty food with a brilliant service. Keep on going the good work. Definitely will come back.

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fritzo660 . 2021-10-16

MORE AT TripAdvisor

We thought we would try somewhere new for lunch whilst out shopping. We decided to sit outside. The owner recommended the lasagne. 2 of us had lasagne and I had a chicken pesto pasta. The lasagne had quite a few layers and I had a good sized amount of pasta. However, we could only choose chips or garlic bread. One of us chose chips and two of us chose garlic bread. The chips were less than a bowl full and we had one small slice of garlic bread each. Considering that we were paying nearly £10 each for our meals the portion size was a bit stingy. And I think that a cafe asking £10 for a meal is too much especially when there's cafes around who would charge less for a lasagne and have chiosv and fralc bread included. To me they are trying to charge restaurant prices. The food was very nice and we all enjoyed. One of us who had the lasagne did say it was a bit greasy though. I don't know if I would go again since the whole menu was expensive for what it was and the portion sizes were not the best.

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TheHungryLeanne . 2021-09-28

MORE AT TripAdvisor

Friendly staff. Upon entrance, we were told that there would be no items served under the “warm meals” segment. I ordered a quarter pounder. I was then told these were also unavailable, and I asked for a chicken burger instead. They then checked, returned, and said this was unavailable. Finally, they asked if I would eat the BLT, which they then told me I cannot have.I won’t return.

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Josho8800 . 2021-09-04

MORE AT TripAdvisor

Another visit and yet again superb quality food at a great price served by professional and friendly staff.

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Ramones78 . 2021-08-17

MORE AT TripAdvisor

Stumbled across this cafe whilst looking for a breakfast. What a gem, fantastic value and tasty breakfasts. Our daughter rated the breakfast as " Excellent" and the milkshake as "Awesome". Think we,ll be back on our next visit to Swansea.

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DavefromWales . 2021-08-09

MORE AT TripAdvisor

We are now regulars at Francos after long layoff because of Covid, Franco is always there with a warm typical Italian welcome along with his great staffWe always have the small or medium breakfast with tea or coffee, and always taste great and never have to complainYou can now eat outside the menu have a great range including a roast dinner Staff are very friendly and great value foodThere not really any suitability for people in wheelchairs and definitely the toilets are not disable friendly only because of the size or the room and where the the toilet is situatedI have recommended this restaurant before because it one the best for a stop when shopping and great value

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Brian R . 2021-08-04

MORE AT TripAdvisor

My partner and I intended to have a meal in Franco's Cafe and Restaurant having been encouraged by what appeared to be a friendly proprietor inviting us in to his establishment.After being seated we were asked to provide our details as part of the NHS track and tracing system. We had no issue doing this in principle, but were concerned to be presented and left unattended with an A4 notebook of people's details who we presume had also been asked to provide their details. When we politely communicated concerns to our waitress - regarding GDPR legislation, and the fact that the restaurant shouldn't be presenting us with private contact details of other patrons, the owner who had earlier been so cordial when soliciting our custom, became aggressive and impolitely told us to leave his establishment. Never before have my partner and I been treated so rudely.If you wish to have your details shared with all and sundry, to allow an owner who has no understanding or respect of data protection to have access to your details, then by all means visit this eatery. Otherwise, there are several better and more polite places to eat within a stone throw of Franco's.We subsequently visited Bertie's across the road. There, options were given to complete forms privately or log onto the NHS app. Additionally, at Bertie's we had an enjoyable meal of decent size portions at a very reasonable price.We certainly would not go back to Franco's as the service proffered by the owner was simply atrocious and rude. If it was possible, we would award zero stars to Franco's. It's an absolute no brainer which of the two restaurants we would revisit!!!.

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acrosstheglobe2018 . 2021-07-24

MORE AT TripAdvisor

This coffee shop - collocated with Swansea's waterfront museum services up amazing Welsh baking, including an outstanding scone served with clotted cream and jam, then dusted with powdered sugar with added single cream on the side, Coffee was a bit mweh but fine.

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Loskr . 2021-06-29

MORE AT TripAdvisor

On the first day that “lockdown” eased and we were allowed to “sit in”, Monday 17th May, we visited Franco's for lunch. Really had a huge meal, a delicious beef dinner then bread & butter pudding with glasses of red wine and espresso coffees.On Monday 24th May we called in for breakfast. My wife and I both had omelettes (without chips) and lattes.Then on Friday 4th June we called in for lunch and had pasta and shared a sticky toffee pudding with custard.Always have a great welcome and an enjoyable time and the wide variety of food on offer should meet anyone’s needs.

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A4110FQmichaels . 2021-06-16

MORE AT TripAdvisor

Had an excellent “Christmas” dinner in Franco’s today (Sunday 22nd Nov). My wife had a small dinner and I had a large dinner. Everything was first class with a huge variety of seven vegetables along with turkey, stuffing, pigs in blankets, Yorkshire pudding and roast and boiled potatoes. We both had a glass of red wine then I had tiramisu, my wife had mince pies and custard finishing with espresso coffees – Delicious!!

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A4110FQmichaels . 2020-11-22

MORE AT TripAdvisor

August 3rd was the first day, in Wales, that restaurants & cafes were allowed to open for indoor dining with the “Eat Out to Help” scheme coming into operation. Our first call was to “Franco's”, a lovely family run Italian cafe with a great atmosphere. We had beef dinners, glasses of red wine, tiramisu, apple crumble and espresso coffees to finish. Very enjoyable.We returned on Thursday afternoon and had lasagne which was delicious.

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Michael_SF6310RH . 2020-08-12

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Just what was needed after a day of drinking watching wales lose - 2 freshly cooked full English breakfasts, cooked to perfection , great service , friendly efficient staff - highly recommend

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holton1976 . 2020-02-23

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Called in (Sat). As I am on a diet I wanted a chicken salad , which was on the menu. It was way too pricey for what it turned out to be as it was very small. I had to send it back after taking one mouthful, because the lettuce was brown. I didnt notice this when it arrived because the brown lettuce (iceberg lettuce) was at the bottom and was covered over with other salad leaves which were fresh. It seemed strange that all the brown stuff was covered over ? When I pointed it out, the waitress had to put her face very close to look at it, whereas the brown lettuce was plainly visible and very plainly brown! I dont see how the kitchen could serve brown lettuce -somebody in the food prep process must have seen it ! I was gutted as I was with my grandaughter who I had told how great it used to be. Not cheap but I wouldnt have minded that, if it had been worth it.

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leeswansea . 2020-02-16

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We as a family regularly visit Francos on Saturdays when we go shopping, I either have the small or larger full English my daughter has either the same or burger, or Lasagna my wife Burger or omelette, and even full English. but no matter what we have we have never been disappointed, always very tasty, always hot, never in the couple of years we have been going there have we had a problem, Franco and his staff are alway delightfull, and cheerful, One major thing I have noticed unlike other similar cafe's is we never have an upset stomach after unlike some others we may go to, This is very busy around lunch times saturday with often ques out side there is tables out side for smokers or those who just want to sit outside and have a hot drink and chill I highly recommend this place, but be prepared to wait for a table its very popular, which speaks for itself I should add that Franco is open in the evenings from April 3 as a proper Italian restaurant

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Brian R . 2020-01-25

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Never had a bad meal here - the service is brilliant too. We've only tried the homemade lasagne on the menu though because it's so good that we have it every time :-)

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jaynep527 . 2020-01-22

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On our latest visits to Franco's we have really enjoyed the Christmas menu. Yesterday (18th Dec) my wife and I both had “small” turkey dinners which were very generous portions and great value. A large serving of turkey and numerous vegetables with roast an boiled potatoes. There is also the usual wide ranging menu to choose from.

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Michael_SF6310RH . 2019-12-19

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Very disappointed! Went into Francos for a meal we had to wait outside in the freezing cold for about 10 minutes to be seated when we were eventually seated we ordered a jacket potato with cheese and ham and a toasted sausage sandwich with chips and egg sausage and chips after about 35 minutes we finally had our meals after asking the waitress who didn’t even apologise!!!!!When the food came the jacket potato was dry and from the microwave which costed £6.50!!!!! My toasted sandwich came without the chips and the egg sausage and chips came without the sausage!!

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emmafS924VI . 2019-11-30

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a busy , well staffed retaurant, with a good menu and speedy service, great toasties and mains as well

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roughhouserosie . 2019-11-24

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Lovely visit on Sunday morning for brekkie, lovely staff, fast service and lovely food. Highly recommend for a post or pre shopping chill out. Great value for money compared to others in the vicinity.

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kipperwales . 2019-11-18

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Perfection. Everything on the breakfast menu tastes better than other cafe's. The lunch dishes are excellent.Thank you Franco's Cafe.

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Callan M . 2019-11-06

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We visit Franco's frequently and I have written many reviews. Our visit on Sunday 29th September was our first on a Sunday. As well as the usual comprehensive menu, there was a wider selection of Sunday dinners, beef, lamb and pork. I had a very enjoyable pork dinner and my wife had a small beef dinner. There is always a great family atmosphere and the staff are very friendly.

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Michael_SF6310RH . 2019-10-09

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Will never step foot in there again after being a regular for 14yrs. The way the owner spoke to me was disgusting. Nice food, great staff. Even talks to staff rudely. Quite a few people hav also said the same. Shame really but ifld rather eT where I can RELAX

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375gaye . 2019-10-03

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Happened to call into Franco’s for brunch today whilst shopping in Swansea. This is our second visit and still very happy with the service and the quality of the food. I’d love to return but later in the afternoon one day so I can try out the pasta dishes as I Love Carbonara and the likes. Affordable prices and lovely food!

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iolite85 . 2019-09-08

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We enjoyed a great pizza each followed by delicious tiramisu. Very efficient, friendly staff, Franco overseeing everything with good burn homie. Thank you, a lucky find on our first visit to Swansea.

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jonathant952 . 2019-06-22

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We visit Franco's regularly and I have written a number of reviews. On Saturday 25th May we had one of the daily specials – chicken in a pepper sauce which was delicious. Also had a glass of red wine. There is always a very friendly atmosphere but on Saturday there was an air of celebration as it was Franco and Angelina's 42nd wedding anniversary so Congratulations – Again.

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Michael_SF6310RH . 2019-05-26

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Went for Sunday lunch today but was disappointed by the meagre sized Sunday roast.We ordered two small beef dinners costing £8.45 each and what came on a children's side plate was one very thin slice of beef and a few small spoons of veg one roast potato one boiled potato,one Yorkshire pudding and a small covering of gravy the owner directed us to a very small table and sat looking miserable for the time we were there.not the best of atmosphere or food today.We are not likely to call for lunch there again.

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Kerry W . 2019-05-26

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