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3,45

Based on 3.783 opinions finded in 4 websites

3.7Ambience3.5Cuisine4.0Price3.5Service
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Not the best Franco Manca food or service. Staff seemed to be occupied with internal discussions and were hard to get hold off. Had to walk to till to ask them to take the order and same when paying the bill. There were two staff members one european(very grumpy) and one asian(much more pleasant). Also the pizza was not the usual quality. Hope this is just a branch issue.

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Mohsin M . 2024-08-22

MORE AT TripAdvisor

Not the best Franco Manca food or service. Staff seemed to be occupied with internal discussions and were hard to get hold off. Had to walk to till to ask them to take the order and same when paying the bill. There were two staff members one european(very grumpy) and one asian(much more pleasant). Also the pizza was not the usual quality. Hope this is just a branch issue.

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Mohsin Mehdi . 2024-08-22

MORE AT Google

Waited outside alongside another group for 15 minutes for a table after being advised it would be 2 minutes. Place was completely empty. Don’t know what the staff were doing. So we just left. Shame as generally food is good but service today was a joke.

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Viraj Patel . 2024-08-14

MORE AT Google

Brought us the wrong pizza but because we were in a hurry we ate it, didn't bring our salad, then brought us the pizza we ordered, too late, we'd eaten the first one. When we came to pay he wanted to charge us for the salad, when we told him we didn't get it he tried to charge us for two. Not very impressed 😐

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Eric Lowe . 2024-08-14

MORE AT Google

Reasonably priced pizza, own brand lager, all of which were good. Service was slower than other branches despite there not being many people in at the time.

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Paul Bannister . 2024-08-11

MORE AT Google

Went today at 3pm, was shown a table and then ignored for about 10mins. The waiter came over, ignored me and picked up the other menu from the table before walking away. Disappointing level of service from a chain who usually delivers better customer focus. Needless to say happy to take my business elsewhere.

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Roshnee Joshi . 2024-08-10

MORE AT Google

The pizzas were just OK. They looked like they had been made by someone who didn't enjoy making pizza - ingredients just tossed on with no sign of craft or passion. A shame, because I expect better of Franco Manca. Service was great, but I would not return to this branch.

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Ganu Gasperoo . 2024-08-06

MORE AT Google

I did like my meal but do think I picked the wrong pizza as of course it was quite salty with the anchovies! I'd definitely go back and try another. The prices are fair. I had a mocktail and it was nice. The wine was served in a chunky glass, perhaps because we were outside, but that was a bit strange.

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Jane H . 2024-08-02

MORE AT Google

Was there on Sunday and they said they don't serve salads on the menu at all. Says it all about the place.

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Olli Stenlund . 2024-07-15

MORE AT Google

Great pizza, great place, friendly service!

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Ru . 2024-07-14

MORE AT Google

We came here to eat pizza better than many other pizzerias but they still have to grow a lot to reach the level of the best Italian pizzerias.. to try..

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Mario Spedicato . 2024-07-14

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I normally love the pizzas here however had a bizarre experience I ordered my pizza arrived in 5 minutes The dough was thick similar to pizza hut the tomato sauce tasted very bitte wont be visiting this chain again

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Emma Osman . 2024-07-12

MORE AT Google

Manager kind and super attentive.

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Iptiehl Ben Sassi . 2024-07-02

MORE AT Google

Amazing food and amazing customer service !

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Roshiva Nyaupane . 2024-06-30

MORE AT Google

It's the worst branch in central London . I request everyone not to go in this branch , they usually take a lot of time to prepare the order, everytime they waited me for more than 45 minutes. I can't give 0 stars because there's no option for that.

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Syed uzair Hussaini . 2024-06-28

MORE AT Google

The pizzas are good but the service disappointing. The waitress asked us to calculate the bill for her. No thank you or goodbye. The service therefore did not live up to our expectations.

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Amélie Bachelier . 2024-06-27

MORE AT Google

We had a great experience with Roberto thank you for being so personable and helpful!

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Laura Chiabolotti . 2024-06-25

MORE AT Google

Roberto was great! Had a nice afternoon tea!

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Cherine Sam . 2024-06-25

MORE AT Google

Really nice pizza.Very pleasent staff.

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jeff cooper . 2024-06-22

MORE AT Google

We have eaten here a number of times (it is one of my daughter's favourites), always very good fresh pizza delivered quickly together with excellent service.

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Tim D . 2024-06-21

MORE AT Google

Having visited many Franco Manco restaurants and enjoyed the food and atmosphere, this particular branch is the worst I have visited. No greeting to take us to a table, our order wasn't taken for around 15 mins despite the restaurant being nearly empty inside, other patrons did arrive and were subsequently served their food before us, despite us actually ordering before them. According to the waiter he had forgotten to give the chef the order! Pizzas were left on the side getting cold whilst they tried to find out who had ordered them. (they weren't ours subsequently) staff seemed to be wandering about disinterested in the job or the customers. When I went to the restroom staff were arguing in the office. Just a poor experience all round and would necer return to this branch.

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paul clark . 2024-06-14

MORE AT Google

Food was okay, pizzas are not super flavorful but they have good texture. Service was awful. After we got our food, our server never came back despite waving at her to come over. We waited over an hour to have any interaction. Atmosphere is great however.

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Matt . 2024-06-11

MORE AT Google

Went there for lunch . Disha served us with great smile and shahid made best pizza ever. Had the best experience there

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Balwinder Kaur . 2024-05-25

MORE AT Google

What a wonderful pre-show experience; gorgeous cool beers 🍺 and a perfect pizza 🍕

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The Band Man 11 Ltd . 2024-05-25

MORE AT Google

Friendly service, good food, nice atmosphere.

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Nadeem . 2024-05-12

MORE AT Google

We had reservations. Simple, quick, efficient, very good value for money, the pizzas are made in front of you, open kitchen, wood-fired cooking It was good. Friendly service, I recommend.

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valérie hennart . 2024-05-10

MORE AT Google

Really enjoyed all the food, lots of great flavours, good value. Looked after well, though attention to detail in service may be improved. Fairly busy providing a good atmosphere, thank you 🙂

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Harvey Kent . 2024-04-20

MORE AT Google

The pizza was the classic Neapolitan. Quite good but the sits are a little bit uncomfortable. No chairs only stools so you have to eat with your jacket on if you don’t want to leave them on the floor.

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Magellano1977 . 2024-04-08

MORE AT TripAdvisor

Excellent pizza, original, very nice staff, friendly place, fast service, affordable price, clean toilet. Great, I recommend.

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Aubin LeMoine . 2024-04-05

MORE AT Google

Good service and amazing food! Super yummy in my tummy! ☺️

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Cédric Broux . 2024-04-01

MORE AT Google

There are a variety of pizzas to choose from, including ice cream, desserts, wine, and soda.

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K.C. LUK . 2024-03-30

MORE AT Google

Really disappointing, tasteless and not much topping. Sent it back and went for a much better pizza just up the road

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Ian Keys . 2024-03-27

MORE AT Google

Great service, food always fresh and marvelous. Staff are super friendly and the location is good too!

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Pavlin Rusev . 2024-03-21

MORE AT Google

Delicious pizza, typical Italian dishes, and given the high prices of restaurants in London, this chain of pizzerias without a doubt has excellent quality-price ratio.

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marta pertiñez . 2024-03-17

MORE AT Google

Went for a work lunch. Really nice pizzas, staff were friendly and facilities clean. Very nice.

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Matthew Merrick . 2024-03-17

MORE AT Google

Really streeeeeetchy mozzarella cheese!

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Han Sun . 2024-03-11

MORE AT Google

Nice staff great location. We went in as my daughter said they did fantastic pizza. Seats could do with cushions as seats are solid wood .

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sandra523 . 2024-03-08

MORE AT TripAdvisor

Absolutely not good...service "we dont care", plates,glases broken scratched,pizza wet,not crispy...baker street branch bad...

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F A . 2024-03-03

MORE AT Google

Visited fenaco manca today and the service was excellent Donika was not only professional but ensured we had a great experience altogether. She was attentive, polite and made sure we are comfortable. Will visit again.

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Jane Noronha . 2024-02-24

MORE AT Google

Pleasant service and very good pizza. Orange juice was fresh and good.

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Espen Engdal . 2024-02-18

MORE AT Google

Really good affordable pizza on Tottenham Court Road. We came around 10pm but the service was still really good. Valentina, our waitress, was very kind and took care of our group 😊. Thank you

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Zak Shah . 2024-02-16

MORE AT Google

Pizza is so great !!! Tastes so good and is made it the furnace. Definitely my top 3 pizza places in London. The servers are so wonderful and nice too.

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Penelope Waters . 2024-02-12

MORE AT Google

The pizzas are super delicious. I had a gluten-free one, the pizza base is 100% gluten-free but it may be contaminated. But had no complaints. My husband had a normal, a sourdough pizza (standard crust). Never had pizza so good.

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Tamara Oechslin . 2024-02-11

MORE AT Google

First time visiting a Franco Manca's but definitely won't be the last . Food was excellent, best pizza since we were in Sorrento. Affogato was superb. Great value and friendly staff.👍

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Pete and Annie . 2024-02-09

MORE AT Google

Franco Manca on Tottenham Court Road unquestionably deserves 5 stars. The experience was excellent, thanks to impeccable service and top-notch customer service. Special kudos to Chiara, our friendly server, who made our meal even more enjoyable. The welcoming and always-smiling staff contributed to creating a positive and inviting atmosphere. Definitely a place worth recommending.

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Simone Perra . 2024-01-31

MORE AT Google

Pizza number 8 super yummy and full of flavour, very cheap for the quality and the anount of toppins in the pizza. Nice service even tho It was super busy. You must hire more people and take care of your staff. There was only 2 waitress for a restaurant full of people. At the end of the day this Girls must end Up exhausted and full of stress because its too much tension.

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marta garcia perez . 2024-01-27

MORE AT Google

That starters where really nice epically thr bread. The pizza was OK but I didn't like lots of sauce on the pizza. The service was top notch though and the waiters were super helpful and quick. The atmosphere felt a little school dinner just because all drinks including wine were served in short glassess and the way the tables are set out.

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Sam Hall . 2024-01-27

MORE AT Google

Happy customer. Great service. Happy and smiling staff.. thank you for a wonderful dinner.

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Kestutis Kairys . 2024-01-25

MORE AT Google

Lovely place. Food was excellent and service was amazing. Was served by lovely Valentina. Thank you for all the team. Highly recommended

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Kestutis K . 2024-01-23

MORE AT TripAdvisor

Vale Laura was exceptional. Made us feel welcome, and made our day a little brighter. Thank you ever so much x

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Phoebe Cole . 2024-01-19

MORE AT Google

The service was amazing and we were served by such an amazing waitress called Valentina. The food was as excellent as the service. Great place. Definitely recommend.🙏

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Annabella D . 2024-01-19

MORE AT TripAdvisor

Real italian pizza at good price. Special marinated beef recommended.

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Javier Marco . 2024-01-19

MORE AT Google

Thank you Vale Laura for the wondeful service ! Great through and through.

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Johnston Tan . 2024-01-19

MORE AT Google

Grazie Vale Laura our amazing and wonderful waitress!!!

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Nina . 2024-01-19

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This TCR Franco Manca was very nice, we had a lovely waitress who was helpful and the food was delicious! We also used the UNIDAYS discount which is great for students.

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deniz . 2024-01-18

MORE AT Google

So yummy and if you use the student deal it’s such good value. I got pizza number four and it was very good so I recomend get much.

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Eliza L . 2024-01-18

MORE AT TripAdvisor

Always on point, fantastic service, fantastic and interesting food, good guys, chill vibe.

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Philip Procter . 2024-01-09

MORE AT Google

Fairly nice place and quiet for the area. The pizza was good but not amazing, what you’d expect from a chain.

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M Ali Alex . 2023-12-31

MORE AT Google

Staff were fantastic, I was with my young nieces and one of them was hungry and incredibly fussy. The host went out of her way to help. It was very much appreciated.

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Dhara Parmar . 2023-12-31

MORE AT Google

Pizzas were really tasty. It was really good Desert was good

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zainab aliessa . 2023-12-28

MORE AT Google

Great tasting pizzas but only 2 waiting staff so service was very slow. Such a shame as this is our favourite pizza restaurant. The Franco Manca app has not worked properly all year and that has been in 4 or 5 different Franco Manca restaurants.

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Steve Allchin . 2023-12-20

MORE AT Google

My family and I have been here Friday evening. I highly raccommend this restaurant, everything was perfect. The service was fantastic and very quick and all the staff was really nice with us. Special thanks to chef Carlos, who, with his great expirience, was able to give us amazing emotions of eating a real Italian Pizza in London. Everything was delicios. Will be back for sure.

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Vincenzo Sparagno . 2023-12-17

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My pizza had a very burnt taste, the bottom was actually black and the person I was with had an intolerance, which she mentioned tonthe server. But still gave her the wrong pizza. I would say very dangerous if you had an allergy coming here.

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Gina Xn . 2023-12-16

MORE AT Google

Sadly the pizzas where soggy as they were not cooked fully, sadly your staff were too busy to attend to us, and we had to return to work- very disappointing

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Jon Gray . 2023-12-12

MORE AT Google

Outstanding sourgough pizza. Although you may find toppings you will never see on a pizza in Italy, this is clearly to meet the local demand. Beside this, the classic pizza is very good and to some extend better than those you may end up eating in certain places in Italy.

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Paolo Marchi . 2023-12-10

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مطعم بيتزا ايطالي جميل والبيتزا لذيذة اخذت بيتزا مارقريتا ( خالية من اللحم ) 😅 في المضمون . الطاقم ودود جدا وسريع . شكرا لهم . سأعود يوما ما .

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fageh alomary . 2023-12-09

MORE AT Google

Fairly close to Italian fare and very reasonably priced Update 8 December 2023: it remains a personal favourite.

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El Gran Sudaca . 2023-12-09

MORE AT Google

Great lunch! Able to get an able for 6 with space for a buggy at 13:30 on Wednesday. Nice space and great pizza with decent vegan options. Great service thank you

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Drew Gildea . 2023-12-06

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Delicious authentic sourdough pizza, served super speedy! Went for a Christmas team lunch with my colleagues and had a great experience. Special thanks to Valentina for a very friendly and efficient service - you made our lunch all the better ❤️

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aszlaq . 2023-12-06

MORE AT Google

Las mozas tardaban en indicarte una mesa debido a que no retiraban los platos sucios de otros comensales.

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Bike tours . 2023-12-05

MORE AT Google

Really good pizza and best starters! I loved the focaccia, the coppa and the atention of Chiara, she is the best :)

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Cristina Comerma . 2023-11-29

MORE AT Google

Bonne qualité des plats servis. Mais le service est médiocre. Ce soir-là il n'y avait plus de salades. Premier contact avec un serveur qui nous dit qu'il est quand même possible d'avoir un plat de légumes. Puis vient une autre serveuse, plutôt pressée et pas agréable qui nous dit le contraire... Du coup, nous commandons pizzas et bruschettas (très bons). Puis le tiramisu fait maison (excellent). A la fin du repas, la serveuse nous propose gentiment des digestifs Limoncello sans que nous en fassions la demande (nous pensons donc qu'ils sont offerts par la maison). Pour nous apercevoir qu'ils ont été finalement comptés dans la note...

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Lucie Desraimes . 2023-11-28

MORE AT Google

Valentina was an excellent waitress and very gracious and welcoming.

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Atul K. Shah . 2023-11-28

MORE AT Google

Could give it a zero if I had too I went inside for lunch yesterday afternoon a group of uni students pushed in front of me to get a table and they get helped before me 😡 and secondly I only ordered a pizza no drink some stupid woman brought drinks to my table when I told her I didn’t order that she didn’t even apologize

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Buddy Sacks . 2023-11-23

MORE AT Google

Pizzas were really tasty, not your average toppings, and good value. It was really lively, and at times hard to hear the chat on our table. They offer a gluten free base which my friend said tasted much better than GF ones she had elsewhere

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Coral Ramsden . 2023-11-22

MORE AT Google

My first time & really liked it. Sourdough base pizza was delish as was the dessert. Staff are friendly & engaging. Really had a lovely time!

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Kim Adams . 2023-11-19

MORE AT Google

Best pizza ever, and my daughter agreed. Everything was delicious to look at and to eat. Had a small glass of the cheapest rosso, and that was also light and lovely. Lovely peaceful yet friendly atmosphere. Staff all looked calm and happy. Really made my day after trudging around London getting soaked killing time until the off peak trains started again. I didn’t want to leave. Well done everyone at this branch. I even signed up for the app , which I never do. I hope the other branches are as good, because I will be paying them a visit.

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Kate Smyth . 2023-11-10

MORE AT Google

Thank you for such a beautiful experience. Food was amazing and service even better. Thanks to Laura and Valentina for an outstanding service, you made our night! You'll see us again very soon!

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maria teresa martinez . 2023-11-03

MORE AT Google

Amazing food and excellent customer service by Jasmine who was very accomodating. Would come agaib

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Natasha Pursnani . 2023-10-28

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I had a fantastic experience at this pizza restaurant! The vegetarian special was incredibly delicious, and the staff were exceptionally friendly and welcoming. I'll definitely be coming back for more.

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Amina . 2023-10-27

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I had lunch with a colleague in this restaurant which was bustling for several hours. The wait staff was polite, but certainly stressed. The food was good, but fairly typical Italian fare. The prices are on par with similar restaurants in London. They had some good looking salads that I wish I would have tried.

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alan r. smith . 2023-10-22

MORE AT Google

Pizza buona a prezzo ragionevole..

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Marin Palushi . 2023-10-17

MORE AT Google

Lovely food and great service from Jasmine.

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Sean Titley . 2023-10-13

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Really efficient and friendly service from Jasmine, been a couple times and always felt welcome

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Leandro Walker Titley . 2023-10-13

MORE AT Google

Excellent pizza, quick service, good value for money. Highly recommended

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George Chalhoub . 2023-10-12

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Amazing food and service. My server was Jasmine and she was so lovely and excellent!

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Zoe Moore . 2023-10-12

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I loved the pizza dough. We had aubergine parmigiana as a starter, it is aubergine with tomato paste and mozarella on the top, it was also good and I dipped the pizza dough in that, really a good match. Service is good, quick, staff is friendly. There were a long queue right after us. It is a popular place for pizza. They have vouchers for students. I recommend.

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Ferit Firat . 2023-10-08

MORE AT Google

Very fast service, very best pizza

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Daria Popova . 2023-10-05

MORE AT Google

Don’t ever go to Franco Manca Pizza at Tottenham Court Road !! I ordered for takeaway and it only took 15 mins, which was completely fine. But then when I asked if my pizza is the one laying around there, they said no. So I waited an extra 40 mins !!!!!! And then saw that they realised that indeed the pizza on the coffee machine was mine. Obviously the pizza was cold and no excuses or offer to warm it up. All in all the worst staff I have ever come across. Even the manager was completely underqualified for this job, and had no idea what the word customer service means. I would not have wrote this review if at least there would have been an excuse. But no; their slogan is: if we do a mistake, we will be rude to you ! Should not be allowed to sell pizzas under the name of Franco Manca. The name “Karen Pizza” is a better fit. The marketing division might want to take that into consideration. I can highly recommend the one at Russel Square station though. Amazing staff ! Pizza is always delicious !!

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Alexandre N . 2023-10-04

MORE AT TripAdvisor

Don’t ever go to Franco Manca Pizza at Tottenham Court Road !! I ordered for takeaway and it only took 15 mins, which was completely fine. But then when I asked if my pizza is the one laying around there, they said no. So I waited an extra 40 mins !!!!!! And then saw that they realised that indeed the pizza on the coffee machine was mine. Obviously the pizza was cold and no excuses or offer to warm it up. All in all the worst staff I have ever come across. Even the manager was completely underqualified for this job, and had no idea what the word customer service means. I would not have wrote this review if at least there would have been an excuse. But no; their slogan is: if we do a mistake, we will be rude to you ! Should not be allowed to sell pizzas under the name of Franco Manca. The name “Karen Pizza” is a better fit. The marketing division might want to take that into consideration. I can highly recommend the one at Russel Square station though. Amazing staff ! Pizza is always delicious !!

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Alexandre Neel . 2023-10-04

MORE AT Google

Chronically understaffed – management must be raking it in! Pizza is wonderful and the staff that are there are great, just sad to see them being unable to meet the demand because they’re only human…

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D . 2023-09-27

MORE AT Google

Pizza buona, caffè di più. Promuovete Chiara

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Filippo Rizzi . 2023-09-14

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Really nice pizza and wine. However the waiter wasn't particularly attentive. We asked for a few things never came up until it was time for us to pay. However i would still go back and would recommend it as it is good food. 👍

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Iliana Trifonova . 2023-09-08

MORE AT Google

Great pizza! The pizza with spicy salami was slightly greasy but otherwise it tasted delicious. 2 pizzas was enough for 3 people.

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tian zi . 2023-09-01

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Nice food, lovely service, good value for money.

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Damian Byrne . 2023-08-24

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give me good, soft, bouncy pizza bread base. me happy. 👍

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Rea S . 2023-08-22

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Best pizza I can remember having in a long time

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Ryan Baxter . 2023-08-15

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Authentic Neapolitan style pizza. Informal, excellent service. Lovely beer and wine. Italian staff were very relaxed, happy and friendly. Excellent value for money. Really enjoyed the food.

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Pino20 . 2023-08-13

MORE AT TripAdvisor

Amazing pizza would definitely go again

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Vishal (Fish) . 2023-08-11

MORE AT Google

Try Mushrooms Burrata Pizza 9 is absolutely delicious, I recommend this place.

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ALI ALJISHI . 2023-08-08

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