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3.5

Based on 76 opinions finded in 1 websites

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Nº 279 in 359 in Braintree

Nº 8 of 8 Italian in Braintree

CUSTOMERS TALK ABOUT DISHES WITH..cakecheesecoffeepanini
Score
OpinionsNoteTripAdvisor763.5

comment_iconOpinions

Called in to this place today for lunch as it looked nice.Very very disappointed!!! We ordered 1x sandwiche of tuna/mayo and 2x Avocado/cheese /tomatoes. What turned up was awful !! No offer of proper bread but bread rolls which were obviously frozen and not defrosted properly. Salad on the plate was a spoonful of coleslaw which looked like cat 🤢 Coffee was ok just,and all for bargain price of£30.50 This was a memorable experience which we will never be experiencing again.Total rubbish!!

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normchrisrain . 2024-08-30

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Out at Lunchtime and we love the lure of a deli. Don’t be fooled- this is not a deli. Ordered what was described on the menu as a sourdough panini. Turns up a very skinny baguette. I can forgive that but the meatball marinara inside was awful. Tinned sauce. Accompanied by a side of grey watery cheap stuff that they described as coleslaw but was unidentifiable. As we watched them open a tin of chilli con carne, reheat it in the microwave and put it on a jacket potato we knew we’d chosen the wrong place! I might have forgiven most of the truly awful food if the coffee had been reasonable. But it was properly terrible. An americano and a flat white served in exactly the same cup size. Dusty cheap coffee beans and no coffee know how resulted in murky grey stuff that would be fine if you hate your taste buds. Don’t do it.

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Teri G . 2024-08-04

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Awful food....how can you make a basic burger taste so bad? Thin burger and weird tasting relish in it, had to scrap it off. Service not great either, won't be going back.

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bgh148 . 2024-07-22

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Popped in for a reviving cuppa (basically a tea bag in a cup of hot water) and more than an hour before closing time they started cleaning up around me. I can listen to the sound of vacuuming at home and make myself a cup of tea, free of charge, so it’s put me off returning !! Why say you close at six and then make customers feel uncomfortable? I even asked before ordering what time they shut. Really poor customer service!!

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Sarah R . 2024-07-13

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We went today for coffee and cake at Fox + Herb in Halstead. Amazing café with an extensive range of options for drinks, breakfast, lunch or snacks for sit down or on the move! I opted for giant size cappuccino and accompanied with sausage bap and carrot cake for that little kick, for all that I paid only £13, real value for money. Amazing quality and reasonably priced, and highly recommended! The place is very clean and attractive interior design, staff were friendly and helpful. They have self ordering screens, QR code to order on table and also traditional ordering at the bar. I am not fan of self ordering so went to the bar and was greeted with smile and friendly voice "hello! how are you today". I will definitely visit here again.

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Ricky J . 2024-07-02

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I like to support local independent businesses and I must share what a great place to visit in Halstead with your family. We ordered Americana, Flat White, Latte and Boba Drink. The coffee was perfect blend and hot as I like, the illy beans are the best! The Boba drink was tropical fruits which is exactly what my son wanted. For food order, I went with full English breakfast and my wife went for cheese toastie and avocado toast with bacon strips and my son went for Kids menu Peperoni Pizza - all came separately, and we loved all. The English breakfast was full platter under £10 was amazing value for money and loved their sausages and crispy bacon although I am not fan of tomatoes. My wife loved her meatball panini and my son thoroughly enjoyed his pizza he is not fan of crispy edges which we don't mind stripping out. The service was good, staff were helpful and humble. They have free to use library, free to use Pacman Machine, and free to use kids play area. The restaurant is clean and toilets are super clean and the staff are clean presentable too. I support local businesses and this place is definitely to shout about and bring your friends and relatives!

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Anayat S . 2024-07-02

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I went with my family to Fox + Herb for a meal, drinks and cakes. This place is amazing - great food, good environment, very clean and friendly staff. We were amazed with the range of food and drinks available on their menu and they serve them all day - including breakfast served all day!! I ordered full English for myself and cheese burger chips for my wife and cold sandwich for my dad. The food was fresh and absolutely amazing flavoursome - delish! We tried their milkshake, frappe, freshly squeezed juice and coffee. I fell in love with their red velvet cake (huge slice yum), 100% recommended. This place is big inside with a free to use library, kids play area, packman machine, and disable toilets. They keep the place so clean and staff members are friendly. I ordered at the till but have seen some people ordering on a self serve kiosk - not a big fan of self serve I suppose we all need technology but not for me. We enjoyed our family time and will definitely be coming back as our new favourite place in Halstead - a great place to recommend!

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Harper R . 2024-06-14

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This is great cafe, to be honest I didn't eat the food but the coffee and cakes were lovely. I read a previous comment that said they wasn't sure about the decoration and feel like bits have been added on? I think it was fun and it's aimed at families therefore it doesn't need to be perfect! Love the pac man machine. I think there should be more fun cafes like this and the toilets were cleaner than Costa or Gregg, halstead this is a great fun family cafe use it or lose it. And to the cafe owners if the food isn't up to standard then its a shame because I think your idea is great for families!!

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Lucy H . 2024-02-25

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Although the decor is inviting and appealing; sadly this is not the case for the food. Absolutely inedible and has caused all parties who attended to suffer from stomach upsets. Will be filing a report to HSE and the local food hygiene authorities.

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jaybX4137YE . 2024-02-10

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I am really confused as to what this place is supposed to be! I saw little evidence of it being the “gourmet food” deli as the outside signs would have you believe. The decor is modern but I find the addition of the QR code and ordering screens a little “fast-food” like, plus the functionality on them was quite slow and confusing to use, for a lot of the elderly customers (and there were plenty of those) they do still offer service at the counter too. There is a children’s play area at the back, then a “library” type area off to one side, I feel like this place was originally intended to be a nice coffee shop with cakes and a deli counter but things have been added in over time that don’t fit in or make sense. There’s a small area of random things for sale such as candles and bubble bath, brands available from supermarkets. I didn’t understand why this was here. But the worst thing here was the food. For what we were served I was not happy that I had paid almost £20. Some chicken goujons that I nearly broke a tooth on, they were rock hard and clearly had been precooked / reheated. Some frozen fries which had no salt and pepper on at all, with a small sachet of ketchup on the side. Along with a breakfast muffin, that I could only describe as equivalent to a rustlers microwave burger. The “berry ice tea” was essentially some syrup in water with ice, it just tasted of fruit squash. A really disappointing experience.

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lilymclarenxox . 2024-01-21

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A nice little brunch spot , not too fancy , good prices and very attentive service . Had a breakfast muffin and a latte , no complaints.

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Tr1ton . 2023-12-30

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We called in for lunch and found the food very good value,the staff were friendly whilst polite and attentive, we will definatly visit again next time we go to Halstead

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G8674WAjohns . 2023-12-30

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I really like F&H. The coffee is great and the atmosphere but the food is over-done. Microwave oven combi they use to heat the food turns it into overly crisp teeth killers. Totally ruined a chicken and cheese sourdough baguette. I struggled through it but I shall have to limit visits to just coffee in future. Sort it out please, it’s a good place potentially x

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Kim P . 2023-12-23

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Fox + Herb! A delightful blend of deli and gourmet, their offerings are a culinary delight. From fresh deli treats to exquisite gourmet finds, every visit is a flavorful journey

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kU40 . 2023-11-14

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Fabulous service and food specially the Coffee there. Must recommend to my friends to enjoy food and time there.

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Voyage50944078120 . 2023-11-14

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Absolutely delighted with Fox + Herb! Their deli and gourmet food selection are a true treat for the taste buds. From exquisite Ayurvedic-inspired offerings to delightful batch-crafted goodies, every bite is a journey of flavors. The attentive service and charming ambiance make it a top-notch experience

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Seaside17811401154 . 2023-11-14

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Fox + Herb, a gem in Halstead, With gourmet food and service so steadfast, From deli sandwiches to cakes so grand, A taste of heaven at your command. Five stars for sure, the best in town, Fox + Herb, where quality is found.

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Odyssey21493746617 . 2023-11-14

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It's the most smart looking café on Halstead high street. We visited Fox + Herb first time today after paying our respect on the remembrance day. The place was buzzing and full of people. We were a group of 7 people and all of us ordered full English breakfast, coffee and cakes. Amazing service, staff were helpful and food was amazing. The coffee and cake was amazing too. We noticed someone being abusive to the young staff but we avoided to interfere as the guy was a disable person and he was insistent to pay using "bus discount card" oh lord - felt sorry for the waiter attending such customer. We thoroughly enjoyed our experience. By far the cleanest customer toilet in the town. The food was great, very warm and tasty, and the coffee was good flavour and cakes were the best quality. We will definitely visit again and highly recommend.

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Zing M . 2023-11-12

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Did not enjoy the breakfast at all and we was waiting for our drinks 25 mins and another 15 mins for our food it was barely warm and not very good quality

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Annette B . 2023-11-12

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Visited there today looked really nice from the outside once inside is where it all goes wrong waited 25 minutes for our drinks ordered five large breakfast's at £10 each. The food was only just warm the omelette type egg were like the supermarket microwave ones the bacon was thin and undercooked extortionately over priced rubbish I shall not be returning I would advise anyone to avoid

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Brian B . 2023-11-12

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We’ve just had breakfast here, ahead of spending a few hours looking at antiques in Halstead. Breakfast was very nice - two lots of avocado on toast and a bacon sandwich. Setting is also nice - very relaxing inside and nice to be somewhere that is not a chain. Worth a visit

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Neil_Leppard . 2023-10-08

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In addition to their culinary excellence, I must applaud Fox N Herb for their impressive integration of advanced IT solutions into the dining experience. This forward-thinking approach truly enhances the overall guest experience. The utilization of modern technology, such as online reservations and a user-friendly website, streamlined the booking process and allowed for easy access to information about the restaurant, its menu, and upcoming events. This convenience is a testament to their commitment to providing an efficient and user-friendly dining experience. Furthermore, the implementation of digital menus and contactless payment options demonstrated Fox N Herb's dedication to staying up-to-date with the latest trends in the hospitality industry. These innovations not only contribute to the safety and comfort of their patrons but also reflect their commitment to environmental sustainability by reducing the need for physical menus and paper receipts. Overall, Fox N Herb's incorporation of advanced IT solutions aligns seamlessly with their commitment to providing exceptional service and a memorable dining experience. It showcases their adaptability and willingness to embrace technology to meet the evolving needs of their customers. It's clear that they are not only dedicated to culinary excellence but also to staying at the forefront of the industry in terms of customer service and convenience. Kudos to Fox N Herb for their forward-thinking approach!

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Wanderer819041 . 2023-10-08

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Awful awful food. I ordered an omelette and got a tiny bit of egg with a slice of cheese on top and some slices of tomato

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NorthStar11747689112 . 2023-08-19

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The food was awful, everything is defrosted or reheated from frozen. They served a stale roll that you couldn't even get a knife into and overcharged us by £2.50 for ingredients that were not present on the plate, stating the reason for this was because...

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FunnellsA . 2023-08-12

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Great food and a very warm welcome. It's lovely here. The menu is varied with lots of choice and any time I have eaten here I have been impressed.

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Curious62485716399 . 2023-08-05

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Such a warm welcome on a rainy August day. Staff so friendly and polite ,food excellent,surroundings welcoming and comfortable. Prices so reasonable too. Couldnt wish for more.

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jo b . 2023-08-05

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Super welcoming and friendly staff who genuinely enjoy speaking to you and having a conversation. Sadly, something which doesn't always exist in places you visit. Great recommendation for an iced latte with added pistachio 😊 - absolutely fantastic. Enjoyed a lovely toasted sandwich too. Highly...

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Jennie L . 2023-07-26

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I haven't been here for some time but called in today for a coffee. Excellent coffee & keto cake! They do other keto food so no need to miss out. I was greeted warmly on arrival and the Staff are attentive and keen to be...

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Carole M . 2023-07-24

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Absolutely stunning experience - what a great setting in a small town Halstead. So unusual to find a class shop in such location where fish n chips shops are in abundant. I am so pleased to have discovered Fox + Herb as they do the...

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NatashaPas . 2023-06-24

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Ordered a cheese and ham toasted baguette and coffee from the on screen menu. Deciding that the baguette looked really good. Was disappointed that it looked nothing like the picture. To be honest I couldn’t taste the ham as it was one thin slice! Could...

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Kim P . 2023-05-11

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My wife and I visited for lunch. This was our first visit to this cafe. The cafe didn't appear to be that busy, but the service was very slow. I ordered a pasty and coffee, which took 15 -20 minutes to arrive. The Latte was...

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davidcP9096IB . 2023-05-04

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As soon as we walked in we weren’t greeted with smiles. The lady behind the counter was grumpy and clearly didn’t want to be working. They were cleaning around all of the customers even though they close at 4 and we arrived at 3. Cappuccino...

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Ella N . 2023-04-30

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A good looking, very clean, streetside cafe that is DOG FRIENDLY. It has nicely arranged seating, book shelves and a lovely children's area including pac-man machine! The food is varied and contrary to some of the reviews on here, we found our offering very tasty...

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Annette S . 2023-04-05

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First time experience in this establishment . I was greeted by lovely smiley staff, I only intended to have my coffee but I saw they had some gluten free offerings that I could enjoy so I had treats as well . It’s beautifully clean and...

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stickymicky69 . 2023-03-15

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This is the best looking cafe on the high street however the food & drink is average at best. The pastries we had were dry and the service was slow.

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ABizzle1991 . 2023-02-19

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From the out set the cafe looks lovely and inviting, taking into account the prices prior to ordering we decided to give it a go, besides we’re happy to pay for good quality food. However, the food was awful the hot chocolates were at best...

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203charlyr . 2023-01-07

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Rarely do I feel the need to write a review but we we’re so astounded that here it is. We were drawn into the cafe as it looked so appealing lovely decor and large comfy looking seating and cute little library and nice polite staff....

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katemead2022 . 2022-10-13

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Varied lunch options, nice for family with children. Nice place to get specialty food gifts although expensive.

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mim115 . 2022-06-11

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Everyone has a personal experience of a venue and I have read other reviews, both good and bad. This is ours. We came in out of the rain seeking a coffee and a cake. The welcome was great; service was quick; the coffee, hot smoked...

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dolomede . 2022-05-20

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Place is just awesome, huge sitting space. Very nice collection of coffee with different milk-combinations as per your requirement. There is also a well designed kids play area and two play station to keep them engage while we chit chat. The ambience is wonderful and...

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Wanderer819041 . 2022-05-07

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We loved our visit to Fox + Herb in Halstead. This was our first time but surely we will be coming back. I had a samosa and sausage roll - my rating for both is 5 star!! My daughter loved her Chocolate cake, it was...

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R9093YVpeterr . 2022-05-05

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We are regulars to this venue and very supportive to our local hubs and shops however on this visit and on our last visit,the service is appauling. They stay open till 5pm,however cleaning and making you feel uncomfortable starts at about 3.30pm,I have reviewed this...

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catherinepM7672LQ . 2022-05-04

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Management need to see what is going on here, service is shocking two young lads working haven’t a clue and it’s not there fault. Took over 40 mins to bring a coffee and a toasted panini over which turned up cold, multiple dropped plates food...

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LucianoBecchio . 2022-04-22

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The food is very average and expensive. The coffee was also average and not very hot. There are some nice gift and general artisan food products available, but I think the standard needs to be better to justify the pricing in terms of the cafe....

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MarkyMonkey . 2022-03-16

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Staff are incredibly rude and unwelcoming. I visite with my young daughter and was ignored and left standing in the cage for over five minutes until I finally caught the attention of the grey haired lady who was very obviously trying to not engage. She...

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yvettemarieh2022 . 2022-03-06

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We ordered a 2 x Cheese and ham Paninis one without Mayo and was told that all food was pre-made and was not possible to alter. What ever happened to the customer ordering what they want? We ended up having sausage rolls , which were...

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576barryg . 2022-01-19

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We popped in for some inspiration and hot drinks while shopping. I loved the choice in the cafe and the shop, very interesting and I had a nice time looking around

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sammygarci . 2022-01-17

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we popped in for a drink mainly as everywhere esle was full. We had 2 soft drinks & a pastry & we thought it was rather expensive for what we had. The cafe is nice & clean but only had 1 toilet working so had...

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whitbyabi . 2021-11-15

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Losing an hour while Her Ladyship has her hair done. First time here but it won't be my last. I only had a coffee and a croissant but I think I'll explore the menu further next time. A local business too!

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steamtrainian . 2021-11-13

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This was a lunch with friends and it was a very poor experience. The paninis were not made to order as expected and arrived greasy, small and poorly assembled. My partner ordered a cheese and tomato panini and was sent a cheese and ham. Service...

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Cristoff . 2021-11-06

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Went here yesterday. Menu on website looked very limited but thought it might not have been updated. Not much choice if you don't want a prepacked pannini. No salads, no jacket potatoes not much else. I didn't like the combinations so ended up eating vegan...

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T R . 2021-11-06

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What a nice welcoming place to visit and they do the best Illy Italian Coffee. The whole place is dedicated to Italian produce, Pasta, Olive oil, Panettoni, Vino, biscotti. This will be on our regular place to visit. Staff are happy and very friendly. Cannot...

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Graeme H . 2021-10-30

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A regular to the fox and herb,greated by a new member of staff,who was really friendly, passionate about the chocolate cake and scones. However,we sat at the back as it is easier for me to access the disabled toilet. We were there at 3pm,enjoying our...

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catherinepM7672LQ . 2021-10-24

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A good and interesting choice of food, the deli shop has some nice and different items. The staff very helpful and made a roll to order as those there were not suitable for my partner.

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bigtj13 . 2021-09-25

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Had to wait 40 mins for our order of tea and coffee. When I checked order I was told they are busy but I’m sitting here with 4 tables occupied plus various tables uncleared. In the 40 mins I have been waiting they are def...

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Redzha1r444 . 2021-09-25

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Ordered a double cappuccino with panini and it took half an hour for the food to come out. Felt like the cafe was really understaffed. They were less than half busy and I could see others were getting annoyed with the slow delivery. Also, the...

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Cruiser718269 . 2021-09-25

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Visited today for the first time as drove past the shop many times. What a surprise!! The coffee house is huge with 20+ tables widely spread with choice of comfy sofas and smart booth seatings. It felt so refreshing to see the owners investing in...

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hambie2021 . 2021-08-19

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Overpriced for re heated food, breakfast sausage was cold in the middle. Went sent back they asked me if I wanted it reheated again, so dissatisfied but there’s kids running it who clearly need a lesson in food hygiene!

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372jennyi . 2021-07-31

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Lovely coffee shop with really good coffee. The food is good too and the Panettone we had from them at Christmas was the best! I hope they sell them all year!

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JMBtripad . 2021-03-26

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Great Italian light food, brilliant coffee, great little deli. Unusual name does not detract from a very well set up cafe/reastaurant. Open during the day only. Ideal for a mid morning coffee and baklava or similar. Excellent panini and other light snacks. Very friendly. Interesting...

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TheTimberman . 2020-11-06

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Brilliant ! This is without doubt now the best place to meet and have coffee in Halstead. Great atmosphere, great staff, have refurbished the old Wisebuys shop in a really chilled and smart way and really good range of food. Lots to browse and buy...

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Azza3488 . 2020-10-30

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It has a really good atmosphere. It felt like I was in Italy! The food was good as well as the drinks.

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Extreme_gammmer . 2020-10-27

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My Wife and I visited two weeks ago with our small great Grandaughter and found this to be a very pleasant and good class cafe. However because of the present COVID restrictions we expected to be seated in a safe place but were allowed to...

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MikeR542 . 2020-10-22

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In these trying times, with continued Covid lockdowns & never ending restrictions, my wife and I decided to finally have our first lunch out after so many months and we are so happy we picked Fox + Herb to dine in. Not only we enjoyed...

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pvins2020 . 2020-10-22

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I was going for breakfast today with a friend but thanks to the Chinese and Essex County Council and the new rules I could not. So we went yesterday at lunchtime. I did not see a salad on offer but I had a panini which...

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Mary B . 2020-10-17

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Called in for a quick lunch, scanned the QR code, found a table and ordered at the counter as requested. Horrified to be charged £3.40 for a small cup of basic Illy coffee! There is no need to charge this sort of money, it is...

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Tonia H . 2020-10-15

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I love the selection of food they offer....ofcourse quality comes with price and I am happy with their pricing as they are the only one shop in Halstead who actually understand what quality means and they offer that in an impressive environment where one can...

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698ev . 2020-10-14

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Lovely place but downside is it is grossly overpriced for their products. I cannot justify I've £5.50 for a cake or Sausage roll or over £3.30 for a very small cup of coffee

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Redzha1r444 . 2020-10-12

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Had lunch here today with friends, best latte I have ever had, really good service and the place is stunning. Only criticism is that it is way overpriced. Almost £6 for a slice of cake is excessive and my concern would be that this place...

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B3931OVclairel . 2020-10-06

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We loved our first visit to Fox + Herb. The staff were amazing, they totally looked after me. We will definitely come back. Halstead need a place like this, we have enough cheap and dirt food places but this is man amazing, well done fox...

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NatashaPas . 2020-10-05

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absolutely awful really expensive small portions and the manager is so rude we walked out with food left on table and a refund was refused we spent £35 and left it

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natashap719 . 2020-09-29

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and they provide illy coffee my favourite...totally 5 🌟 star...amazing food, super staff, very clean and very looked after shop, great food range, so much choices...I am totally totally totally impressed.I haven't been to a place like this in my life, every corner and every...

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andreapI9332JQ . 2020-09-24

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We’ve visited twice so far and will continue to do so. We really like Illy coffee and the deli food is tasty and varied. This venue is very spacious, which is a real boon in these tricky times. Staff couldn’t be more helpful and charming....

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Lynda M . 2020-09-09

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Great new café with great coffee and lots on offer in the deli/gourmet section! Also with freshly baked goods. Really recommend this place to anyone!

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Madeleine L . 2020-09-04

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We found the Fox and Herb by chance when passing through Halstead. The staff were amazingly helpful, finding us somewhere to sit outside, in the sun, with our dog. The coffee and food, especially the spinach and feta pastry, were delicious. We will definitely return...

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I4522SYjuliac . 2020-08-31

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Visited for the first time yesterday and we can’t praise the staff and venue enough! We were met with the warmest of welcomes and the staff made a fuss of our 2 year old son. There is a kids area at the back of the...

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pullhard . 2020-08-18

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Visited on Sunday for a bite to eat. The fox and herb has only recently opened and wanted to support the new opening. It is a coffee lounge mainly with a small fresh deli area and also selling Italian pasta biscuits chocolate etc. We had...

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joannk158 . 2020-08-17

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