Fontanas in Carlisle

was meant to be delivered at 7, didn't arrive till 725

Local Fish and Chips Takeaway in Carlisle. Very clean, staff are polite and helpful. You can also phone and order a delivery to your home. I have not tried this service yet.

Service is disgustingly order was wrong I’ve spat more gravy than what was on my chips and when I’ve tried to ring them they have been constantly engaged even tho there app says they are NOT busy. Definitely do not order from here terrible service

always great food and customer service

The food was delicious and delivery was fast.

There were 2 items missing, the food was awful, Luke warm at best. This is the worst meal from Fontanas that we have ever had delivered. Won’t be rushing for another meal for a long time.

Missing jumbo sausage but got credited straight away

Large portion. Delicious and fast delivery

Delivery was very quick and the food was lovely and hot. Delivery driver very pleasant and polite. Food good as usual.

What has happened to Fontanas Fish? Its gone from the best in the town to the worst since covid. After 2 previous visits, that to be honest the fish was very disappointing, we thought we’d give it one last chance. The fish was dry, thin, tasteless, very small portion, and overpriced, got put in the bin. It was by far the worst fish we’ve had. Feel sorry for the staff, as they were great. Chips were ok, can’t comment on the other items that they sell. It’s going to be the Fryery for us from now on, its back to our no1.for fish and chips in the town.

As always lovely and hot food. Driver pleasant and polite.

Food not been up to usual high standard

Wrong order received refund requested. We did not get what we ordered.

very large portion. plenty of cheese . very tasty. 10/10

Driver stole one item spoke the restaurant and the manager assures she packed it all . also the sellotape wasn’t fastened closed taped to the side of bag not holding it shut

Fish in batter not up to usual standards

Very Good as usual. Food lovely and hot. Delivery driver polite and pleasant.

Food tasted amazing. Got exactly what we asked for. Love the kids boxes. Delivery slightly late than what was expected on the app, but it wasn’t an issue. Thank you

Food was okay. Probably would have been better if the delivery driver hadn't stopped on lowther street to play a game of chess before delivering

Lovely food and not very warm but did take nearly 1 1/2 hours to arrive

Always great food and fast delivery

Ordered from a different account last time, and was great. This time the battered sausage was well undercooked and the chips tasted like they were cooked in old oil

food is very nice and fresh,fast delivery and very polite delivery guy . thank you very much 😊

Proper large portion of chips n cheese . Delicious . Friendly Delivery Driver . Highly Recommended

Best fish and chips takeaway in Carlisle by a Long shot and very well priced.

my parents said it was beautiful and very plentiful

Fontana’s fish and chip shop was a find for us many years ago while travelling south of the border heading on holidays. When you see somewhere like this with a long (Zigzag) queue you can expect the grub to be good and it doesn’t disappoint. Stopped here last night after running an errand to Carlisle and had the fish and chips, more like a whale supper tbh. Portion of chips was enormous, loads under that fish, and too many for me to finish without being gluttonous. I like how they name the trawler the fish was caught from. Bit of a wait to be served about 10 minutes but worth the wait if you are calling. Oh, and only £7.50 cheaper than back home.

Best fish and chips in the City

Picked up a chip tea on the way home, it was lovely. Delicious and well priced. Nice size portions as well. Always our fav place to visit!

Really nice food,brilliant service,definitely ordering from here again

Meal was delicious but not hot.

Fontana's is hands down one of best chippies I've ever ate at.

Excellent food again, and spot on with delivery thanks

Excellent delivery service and food great as always

Small fish and chips, usually not quite *that* small a fish though. Disappointing but hopefully a one off.

Food was lovely and hot and delicious. The delivery driver was very pleasant and polite. Very pleased with the quality and thought it would take longer to arrive than it did.

my order wasn't delivered to the the address given.ive not got my goods

Hot and very tasty. Definitely recommend

Chips came with vinegar gone and order asked for just salt

Excellent food thanks, and quick delivery with friendly driver :>)

the batter on both fish was soggy and the chips weren't that great

The "Best Fish n Chips" in Carlisle, always fresh and delicious with lots of choice of other food if you don't eat fish, the staff are super friendly and its a great atmosphere which is good as there is usually a queue so a sure sign Fontana's is good and speaks for itself 👍

Excellent sized portion of chips with cheese . many thanks

Food cold due to food being late

Took fifteen minutes from food given to driver, it's only a 4 minute journey from were shop is to my home , batter soggy

It's going downhill. Sometimes it feels like you are inconveniencing the staff. A bit like they can't wait to shut. It's all cleaned up and ready to go home if you call after 8pm which isn't late for a chip shop. Place is always clean and food is generally good quality. Lots of just eat or uber drivers now maybe yhey don't need walk in customers now.

Great food as always. Sadly let down by the Just Eat system going down and delaying delivery.

Absolutely delicious. Thank you Fontanas!

Chips were very dry. Too crunchy

Delicious fish and chips, very reasonably priced aswell.

1 pot of gravy was missing . large portion of chips is usually larger and fills the tray.

Lovely clean friendly and affordable 👌

Very disappointed in food quality and ended up waiting over an hour for my food extremely disappointed in overall service and price

For a meal that costs between £7-£8 at shop it cost £13.05 with delivery, would recommend going to shop, I normally pay £12.50 for a Cumberland sausage Haggis large chips curry sauce & 2 bread rolls. The above price of £13.05 was for Cumberland sausage regular chips 1 bread roll & curry sauce??????🤔🤔🤔🤔

Great food always excellent well done

Food was delicious, but original delivery time at time of order was extended twice to double the initial estimate which isn’t good when you have children who are hungry

Same order in shop is £8-£9 where does £4 delivery come in?????

More than 1 hour late infact it was nearly 2 hours

Not up to usual standard ..chips very greasy

The Delivery driver was very polite and arrived on time. The food was lovely and hot still.

I have always had great fish and chips from Fontanas. However, tonight was way below par.. The mushy peas tasted horrible, and the fish was so rough you could hardly eat it.. I hope it was just a one off..

Very good. Large portion sizes. Been great for years. Can be very busy at tea time, always have plenty off staff on though.

Over priced for what it was.. late delivery... substandard. Should never have done delivery service.. was far better in the past. Sorry but I won't be ordering again...

Food is always amazing and delivery time is so quick.

Great Chippy, down for the W/End at a B%B, they told us that Fontanas was eeally good and they weren't wrong. There were 2 chippies in between, glad we came to this one😁

Allways good quality food from fontanas

Very fast and food was delicious, all items were in the bag

Delivery driver was very polite and pleasant. Food was lovely and hot, which makes the meal very enjoyable.

Good food, just slightly over on time but that's OK. Really good chips and smokie. Sadly was barely warm on arrival but I put that down to the amount of road works between the venue and ours as we have ordered from here before and the food has always been piping hot. Still really nice

Lovely driver excellent food nice and hot tastes mmmmmm would definitely recommend

Not an issue. Yes food ordered for 6.15 came at 6.40 but best fish and chips I've had in a long time.

2 hours from ordering to delivery is a joke when your waiting of a meal very disappointing

A very popular chippy serving fresh fish and chips. The battery was light crispy and not greasy. Portion sizes are good.

The driver at first couldn’t find my address he needs to update his SATNAV

As always the food from Fontanas was excellent. However with delivery 2 hours late this ruined our evening. Girl on the phone at Fontanas was excellent and could not apologise enough which is fine but does not solve the problem of being let down by the Just Eat delivery service. Would have awarded 0 stars for delivery if possible as one star is more than it deserves.

Beautiful homemade steak pie and lovely fresh chips, delicious

Beef burgers very greasy, however the rest of the order was amazing. Patties were brill

Terrible sais delivered but no food delivered, phoned the shop they say phone just eat, this has happened before, iv had to get refund on all the food

Didn't recieve as driver delivered to wrong address! They need to start using codes like some other takeaways

Food was delivered promptly. It was lovely and hot and just as delicious as it is when going to the shop myself. Delivery driver was very respectful. Very pleased with this service.

Delicious food and fast delivery.

Not enough onion on the veggie Pie with Cheese and Onion but Chips are Good!

Great quality, dry crispy chips with good flavour and quality haddock with a moist texture. Excellent value, and very good quality fish and chips.

It was hot .Good size . Great quality. Really enjoyed it . I would definitely order again

The food was cold but having looked at app the driver diverted around a number of areas before he arrived, therefore not a great experience today.

chips were hard...very hard, had to throw them away.

I ordered and it said 35mins as this time went over they extended the delivery. When we finally received the delivery most the chips were hard, looked like the end of a batch.

I didn’t receive my 3 cans of pepsi

Waited over an hour for our food. But at least it was hot and edible

The mince and onion pie was delicious enjoyed it

Excellent from start to finish. Food was fresh and delivery was quick.

Thanks for all your help yesterday much appreciated

Never used this chippy. But the food was amazing and prices were OK and what I expected, Will use again next time I am in Carlisle

Sadly not half as good as it used to be

Very quick friendly delivery :)

Really tasty and a good portion size to boot.

Sausage was nice but chips were soggy this time,as the last few times I’ve ordered they’ve been nice, but must of been sitting there for a while

Best fish and chips and great price!!

Very poor quality for the price tonight - normally have no issues at all with the food here. Everything was quite dry - also not a great deal of toppings on the chips given the price charged

£8.25 for a large chips, cheese and gravy. £8.25. We’re not chatting thrice-fried maris pipers in beef fat, or artisanal cheddar sourced from its Somerset heritage, or a beef gravy jus made from roasted bones, caramelised vegetable and a deep cab suav… it’s concocted from a value-by-volume sack of tatties, a sweaty block of Brakes cheddar, and a box of no-frills “chip shop gravy granules” with lumps due to lack of whisking. Even ordering poutine from a hipster bar would be cheaper than this. Their food cost percentage is through the roof!