Based on 198 opinions finded in 2 websites
Based on 198 opinions finded in 2 websites
Nº 756 in 940 in Doncaster
Nº 25 of 39 Pizza & Pasta in Doncaster
Opinions
Half and Half pizza. Excellent Pizza cooked in proper Pizza oven. Quality ingredients, proper Italian base, great service ready when they said it would be, straight out of the oven, in the box and collected. . Perfect.
Frosty . 2023-12-14
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We have used Florentino's many times and we have never been dissapointed. The food is always fresh and hot. Recommended.
Frank R . 2023-07-23
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The food was shocking the yellow tray was only half full so dont order chicken nuggets and chips or will have to order extra chips at a cost
kevin c . 2023-06-24
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Went in to order a pizza and was told straightaway the prices on the menu on display was wrong and the new (more expensive) prices were on the other menu. I might understand that the prices had recently changed but they did this to me 3 month ago and have not changed their display menu since. I argued this time and got the prices that were on display but shocking service for an average pizza. Shame on you
donna w . 2020-10-18
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If you want fresh food this is takeaway to order from give it a try very very fresh food Nice salad to🥗 We never had the bad food from here
J hamiti . 2020-04-12
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Ordered by phone the first time and was told next time we order to do it through their app as you get 15% off, because the food was nice we ordered there again the next time we had a takeaway but the promo code wouldn't work. Phoned up to say it wasn't working to be told you have to spend £15 for it to apply. At no point was I told this and there is no where on the app or menu that states this so if you have chosen here for the 15% discount make sure its over £15. Other than that the food was lovely
Michellewatts89 . 2019-09-10
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I went in to order a takeaway. A young girl was taking orders behind the counter, she initially began to serve me but then stopped serving me as the phone rang. She did this a further 2 more times. In the end I told her to put the call on hold & serve me or zi was leaving. Surely customers who are in the shop have must as much right to be served promptly as the people who call. Perhaps the management should give her a lesson in customer care.
Cheryl G . 2019-03-24
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Pizza gorgeous. Mixed shish kebab wrap out of the world delicious. The lamb is soooooo good. New owners are doing an amazing job definitely worth a visit.
charleshH1246CO . 2019-03-20
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Get our order wrong I can live with that, but when my wife rings back up just to remind them to not put mayo on the wrap because my daughter is allergic to mayo she hears in the background from someone saying " give us chance to sort is it them again" clearly not a place to use was a great start but first order for 6 months and this is the response happy days will go elsewhere in future good luck hear they are lucking for people at McDonald's when you are closed for piss poor customer service.
Steve C . 2017-04-22
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Best pizza shop around fresh food and friendly owner don't go anywhere else for pizza and burger 👍👍👍👍
FLuX I . 2016-11-24
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Wow never had such a disgusting experience in my life my missus ordered a lamb shish they sent it with 3 pieces of lamb shish the rest was piled with donner to make it look bigger and was swimming in grease and couldn't chew it when I rang up she told me it was on the menu that it came with donner which it doesn't and they agreed to send a new one out free of charge an hour later it turned up and it was I'm not kidding un chewable it was disgusting defiantly need shutting down no way to run a business
Craig S . 2016-05-27
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forgot drink and food freezing cold took 1 and a half hours don't bother with them
vicky . 2016-01-13
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Used these a lot , delivery has got worse and worse, nearly waited two hours for it to be delivered again!! Food standard still good though.
Katie . 2016-01-13
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90 minute delivery time, cold food, order wrong, poor quality food, rubbish service. Delivered 2 minutes after closing so i now don't have a meal I can eat. This place used to be amazing as per my previous review but gone massively downhill over the last few months. AVOID COMPLETELY.
James . 2016-01-13
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Used these a lot , delivery has got worse and worse, nearly waited two hours for it to be delivered again!! Food standard still good though.
Katie . 2016-01-13
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90 minute delivery time, cold food, order wrong, poor quality food, rubbish service. Delivered 2 minutes after closing so i now don't have a meal I can eat. This place used to be amazing as per my previous review but gone massively downhill over the last few months. AVOID COMPLETELY.
James . 2016-01-13
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forgot drink and food freezing cold took 1 and a half hours don't bother with them
Vicky . 2016-01-13
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Ordered at 9:15 food turned up at 11:05, after calling twice to find out where it was second time all I got was a clever attitude. Once food arrived it was nice however there was garlic mayo smeared all over the cans of tango which had clearly been put there on purpose as no garlic mayo was ordered on any of our food and the cans were in a separate bag! Very disappointed
Lee . 2016-01-11
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Ordered at 9:15 food turned up at 11:05, after calling twice to find out where it was second time all I got was a clever attitude. Once food arrived it was nice however there was garlic mayo smeared all over the cans of tango which had clearly been put there on purpose as no garlic mayo was ordered on any of our food and the cans were in a separate bag! Very disappointed
Lee . 2016-01-11
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Wouldn't know about food quality still haven't received it yet This shop gets worse this will be the last time I order.
Kerri . 2016-01-04
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Wouldn't know about food quality still haven't received it yet This shop gets worse this will be the last time I order.
kerri . 2016-01-04
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They couldn't complete the order they rang after an hour to let us know they diddnt have what we wanted then had to wait for cooking time and delivery on top of that won't be using these again
Jason . 2016-01-03
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They couldn't complete the order they rang after an hour to let us know they diddnt have what we wanted then had to wait for cooking time and delivery on top of that won't be using these again
jason . 2016-01-03
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This is the 4th time ordering from here and this is the only time the order was delivered later then said but it arrived hot and was very nice. We will continue to order from here.
Kay . 2016-01-02
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This is the 4th time ordering from here and this is the only time the order was delivered later then said but it arrived hot and was very nice. We will continue to order from here.
Kay . 2016-01-02
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Once again lovely food but shocking service. Just can't ever seem to delivery anywhere near the delivery time given this time an hour and 5 mins. Only around the corner and still having to wait ridiculous time
Adam . 2015-12-30
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Food fine but extremely late again. Seems to be a very common theme of late. Terrible customer service when I call as to why states something I ordered they didn't have in. Well then DONT except the order or at least ring at let know
Adam . 2015-12-30
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Once again lovely food but shocking service. Just can't ever seem to delivery anywhere near the delivery time given this time an hour and 5 mins. Only around the corner and still having to wait ridiculous time
Adam . 2015-12-30
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I have ordered from here twice in the past week. The first time apparently they sent it to the wrong address and it took us to contact them for them to realise it came 2 hours after ordering. The second time took an hour and 30 minutes. The food is nice but not worth the wait. I could make it myself. I will never order from here again!!
SLR110193 . 2015-12-28
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The order was very late but it was beautiful when it arrived and piping hot so all in all lovely
Matthew . 2015-12-27
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The order was very late but it was beautiful when it arrived and piping hot so all in all lovely
matthew . 2015-12-27
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Food fine but extremely late again. Seems to be a very common theme of late. Terrible customer service when I call as to why states something I ordered they didn't have in. Well then DONT except the order or at least ring at let know
Adam . 2015-12-27
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Says delivered and it has not been . Very disappointed. Avoid at all costs
Paul . 2015-12-18
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Says delivered and it has not been . Very disappointed. Avoid at all costs
Paul . 2015-12-18
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Food wasn't nice at all and when delivered it was cold wouldn't recommend
Aimeelea . 2015-12-12
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Food wasn't nice at all and when delivered it was cold wouldn't recommend
Aimeelea . 2015-12-12
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Food late food cold not very good phoned twice to see where food was very unreliable service
steph . 2015-12-08
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Food late food cold not very good phoned twice to see where food was very unreliable service
Steph . 2015-12-08
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Very slow delivery, over an hour and a half to arrive, food was just ok, slightly warm, first time we ordered, will be last time we order. Do not recommend to use. Try elsewhere.
Andy . 2015-12-06
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Very slow delivery, over an hour and a half to arrive, food was just ok, slightly warm, first time we ordered, will be last time we order. Do not recommend to use. Try elsewhere.
Andy . 2015-12-06
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I didn't get cheese on my garlic bread and I didn't get my garlic mayo dip I order
Daniel . 2015-12-05
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We use this pizza take away all the time when we fancy a pizza or kebab However tonight's meal was unsatisfactory it was luke warm and within the space of seconds of taking it out the box onto a plate it was cold. It was slightly late which is probably why it was cold. And the calzone was so greasy. I will give the benefit of the doubt next time but may lose my custom for the future
Laura . 2015-11-29
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food was good but deliver took 1hr25mins.
Bethany . 2015-11-24
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Took half an hour to accept my order and then 40 mins to arrive from then. Lots of toppings but not very good quality ingredients. Chips were a bit stale. Basic cheap pizza nothing amazing. Driver pleasant.
Sam . 2015-11-14
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Was very tasty, brought on time, the only thing I would say is that I ordered a bolognese calzone and there wasn't much bolognese in it, would've been nice to have a bit more inside! But was very nice!!
Catherine . 2015-11-09
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Took an hour and half to be delivered, ordered 7up and got pepsi, spent over £15 and didnt get a free garlic bread of soft drink even though i added to notes what i wanted, food wasnt that great
Nasim . 2015-11-03
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Can't fault my order. Perfect again 😊😊
Aidan . 2015-11-01
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defiantly recommend anyone to try the food this place is amazing
James . 2015-10-23
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Took over an hour and half to be delivered but it was nice when it came
Natalie . 2015-09-23
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Nice tasty kebabs and Pizzas and friendly staff.Prices are reasonable too.Telephone orders are taken.
maddogDoncaster . 2015-09-22
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Tried a few but this is consistently good!
Gareth . 2015-09-04
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Chips was cold and hardly no salad on the burger
GEMMA . 2015-08-30
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Came an hour and a half after it was ordered which was 40 minutes after expected delivery time. Chips had been reheated and weren't nice. Pizza was gorgeous
Amy . 2015-08-18
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Over 30mins late! Also food quality was very poor, had a spaghetti bolognese and wasn't tasty at all, was basically all cheese and spaghetti no meat! Won't be using again! Very disappointed!
Chris . 2015-08-13
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Lovely food, great timing, just maybe could be even more friendly!! :)
Catherine . 2015-08-06
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Lovely food once again. Delivered before time quoted, piping hot. Top notch service!
Kerry . 2015-08-04
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Half an hour late on delivery. Food warm but not hot
Robyn . 2015-08-02
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Three hours later . My food arrived.
Fawad . 2015-07-26
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Not a full order I paid for. Delivery had taken ages.
Tara . 2015-07-11
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excellent food turned up on estimated time well pleased
Anthony . 2015-07-05
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excellent food enjoyed the meal very pleased with my order
Anthony . 2015-07-04
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Came back even though I missed the delivery first time around, great food, great service!
Lewis . 2015-07-03
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I recently ordered from here. Only a portion of chicken wings and some chips, only to find after i got home, the lid was covered in fag ash and the inside of the tinfoil return had clumps of cigarette ash (it smelt like stale cigeratte ash like the kind from an ashtray) the hygiene inside the shop is very poor also.AVOID!!
Reviewer2394 . 2015-07-01
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Lovely food and was ready for when I walked in to collect it. Will definitely use them again.
Kerry . 2015-06-29
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Took over an hour for food to arrive very small portion no salad on burger even though we didn't ask for it without
Leigh . 2015-06-20
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I ordered online through just eat at 5pm as it opened, the order didn't come till 6 though whereas the week before it came at 5.20. Sometimes delivery is longer than it should be but the food was still hot
Louise . 2015-05-14
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Ordered over a hour ago, waiting time said 45-60, so rang up to see where order is, probs another 20 min! Wouldnt of minded if someone would of contacted us! Girl on phone rude no customer service skills whatsoever ever! Cancelled order won't use again.
Daniel . 2015-05-10
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Excellent food, quick service. Ill always order from here now! Well recommened !! Best in doncaster :) x
Natalie . 2015-05-07
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Chicken burger had no salad on and the pizza burger we asked for extra bacon and it was ham. The cans of pop Was also warm. Wouldn't order from here again tbf
Shaun . 2015-05-03
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Good food and quick delivery, shame they didn't read the notes on the order 'no chicken '
Julie . 2015-04-18
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Delivery time improved massively, less than 40 mins on last couple of orders and food still always spot on!,
James . 2015-04-05
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Food took an hour and fifty minutes to arrive, and even though the girl was polite and apologetic when I called enquiring where my order was, when it did arrive, the kebab had no salad or sauce and the meat was over cooked and dry. Mostly disappointed
Neil . 2015-04-04
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Food is lovely but delivery time is always well over an hour whether midweek or weekends.
James . 2015-03-27
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Best pizza place in Doncaster, Delivery is usually a bit of a wait but it's always worth it.
Danielle . 2015-03-08
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Food was good but took 1hr45 mins to arrive
Dave . 2015-03-07
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Lovely food. Will definitely order again
Emily . 2015-03-03
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The quality was good but took an hour and half for deliver when they said an hour max. When i rang up they told me a complete different address and didnt know what i was talking about
Natalie . 2015-03-01
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I ordered from this takeaway and was under the impression it would be delivered between 40-60 minutes, however at 1 hour 15 minutes I rang the takeaway and asked how long it would be, he said they were really busy and it had just set off. I asked if I could get some money back or something for it being late and he became rude and said that because I did the order through just eat that he cannot give me they money. I asked why and he couldn't explain and was quite rude about it. He then said that I already had it at a discounted price as the menu price had changed and just eat hadn't, I felt as though he was saying this was my fault. Bad service and bad delivery.
April . 2015-02-23
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Food was cold by the time of delivery. Not much taste. Even the salad on the burger was limp and tasteless. Was nearly an hour late and i tried to contact the shop but no answer. I won't be ordering again!
Robyn . 2015-02-18
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Ordered on Saturday when busy they told me 45-60 minutes it arrived just 50minutes after ordering the food was hot and delicious I would recommend this pizza place to anyone ordering food from just eat!!- thanks Florentinos
Courtney . 2015-02-07
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Took about 1 and a half hours to arrive
Jane . 2015-02-06
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Food was hot, delivery time was a little under an hour but understandable as it was a busy time to order, rather have a fresh pizza than a raw one
Angela . 2015-01-31
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Waited an hour and a half for my order and when it came the order was wrong and chips where cold!! I did phone them bk and they did bring me a replacement pizza and some hot chips but this was then over 2 hours after I placed my original order.....bit disappointed and the girl on the phone really didn't seem to care!!
Leanne . 2015-01-24
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My meal overall was nice, however I ordered a coke which did not turn up.
Sally . 2015-01-17
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Forst time i have ordered from there and was very pleased. Plenty of flavour. Will order from here again.
Natalie . 2014-12-18
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Top notch grub. proper hot wings, how they should be done.
Alex . 2014-12-17
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Had to wait 2 hours for delivery and it wasn't very hot
Debbie . 2014-12-16
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Can't say how the food is as still waiting. Called them 10 minutes after due time just got told waiting for the delivery driver to collect. Better not be cold. Appalling delivery service will avoid in future. Hopefully I may eventually get my meal
Adam . 2014-12-11
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Food came late! Didn't deliver all food. Delivery driver was rude.
20 . 2014-12-05
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Lovely food- quick delivery and food was still hot when it arrived. Very easy process, would definatly recommend!
Sarah . 2014-11-24
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Had a chicken kebab and chips & cheese wrap. Delivered in about 30 minutes, hot and tasted great.
Richard . 2014-11-14
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Tasty food, helpful staff, overall pleasant experience!!
Catherine . 2014-09-26
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Fantastic Pizza's best in Doncaster. will order from there again and again and again mmmmmmmmmmmmmmmmm
Peter . 2014-09-20
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What a difference a week makes! Last week was very good but this week was awful. Ordered a 14" square pizza and chips and cheese with mayonnaise. Delivery took just under two hours and arrived luke warm. Had the food arrived hot then I'm sure it would have been much better. When we chased up the order with Just Eat the takeaway told them it was late because I lived six miles away from them which is complete rubbish, it's only just three miles going on Google Maps. That length of delivery time is simply unacceptable. No apology or good will gesture offered.
Richard . 2014-06-27
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Excellent quality food and decent prices too. Had a chicken kebab and cheesey chip wrap, both were spot on. Will hopefully try a pizza next time. Delivery did take over an hour but understand they possibly could have been busy as it was before the projected time still.
Richard . 2014-06-21
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Everything was exceptional, food arrived before stated time,hot and we'll presented very impressed.
Paul . 2014-06-17
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Arrived on time, still fresh and tasted great. 10/10??
Leanne . 2014-05-05
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Delivery was over one hour late the food was stone cold. I phoned the company to inform them about the tardiness of the delivery they seemed not to care. Never again.
Brad . 2014-04-04
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Always excellent food good value for money. Very busy so sometimes have to wait a while for delivery
Michelle . 2014-04-04
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Very nice food! Quick delivery too!
Emma . 2014-02-05
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1516 Opinions
Food was herendous wouldn't order from here again kebabs was freezing the nan was ripped in half wasn't even a full nan the chips was freezin and to top it off when I rung up he just gave me abuse on phone and said they do there nans like that but atleast there fresh absaloute joke
141 Opinions
Great food and fast service but chips missing from order, didn't realise until we got home. we have read a few people had chips missing, doesn't seem a big deal but to be honest when you have ordered them and paid for them you expect them...will avoid this in future which is a big shame as food was spot on....can't comment about the chips haha
92 Opinions
We ordered Prosciutto pizza hoping that would look like one the picture. We received margarita with small pieces of ham instead. Nothing like Prosciutto pizza. Burgers and rest of the food was nice. Very quick delivery like always
159 Opinions
Used to be nice, but gone down hill recently. The owner is a lovely bloke, but the girl on the phone is rude and needs slapping into a customer service course and the other bloke who she gets to go on phone is ridiculous! Randomly puts phone down mid conversation! Would give 0 for service if I could!! It’s a shame because it was beautiful food.
93 Opinions
Order on line told 45 min delivery more like 90 minutes ring them twice to be told it was on its way