Rios Pizza in Doncaster

Used to be nice, but gone down hill recently. The owner is a lovely bloke, but the girl on the phone is rude and needs slapping into a customer service course and the other bloke who she gets to go on phone is ridiculous! Randomly puts phone down mid conversation! Would give 0 for service if I could!! It’s a shame because it was beautiful food.

This place used to be really good. Very good food and very good service. Ordered 6 items received 2. The 2 received were overcooked and hard in places. Tried to get a refund for 4 missing items, but everytime I rang, they said I had to speak to Manager, who was never there. Will not be ordering from them again.

absolutely amazing food as always. I order pick up its always ready when i get there 15 minutes later, foods always hot and delicious:)

ordered food cost £30, used to to be a good takeaway, all the food had come burger and kebab as a dry bone overcooked very inedible , will not be ordering from here again

Second visit in as many weeks and they did not disappoint us the food was great

Absolute shocking. Ordered at 5.45, Meant to be here at 6.30, stil not here. Absolute joke and lass on phone was no use! Fed up of ringing them. Do not recommended! Only ordered a pizza and a garlic bread.. Never again will I order here!!!! Wasted £22 and still got no food!!!!

Ordered, food came within 45 minutes. Brilliant! However, the order was wrong. Rang them back up to explain said they would sort and bring the correct order out. It took longer to get the correct second order than the first and it’s now 10pm and I’ve sent it back as I didn’t want it. Poor delivery driver, wasn’t his fault and he offered to drop a refund in. I hope he doesn’t do it out of his pocket and I’ve said he doesn’t need to. Baring in mind this takeaway is round the corner! Most delivery companies rush an order if it’s been done wrong. So my advice, if you want to take a chance your order is right first time, then it might be okay (didn’t taste the food, didn’t get that far) but if they get it wrong make sure you order in plenty of time, so it’s not too late! 🤷‍♀️ shocking customer service! Can’t comment on the food, sent it back as I don’t want to eat at 10pm!

Ordered as treat for my son, driver lovely and polite very friendly and respectful of our property, son was very happy with his pizza Thankyou for great service

Took over an hr to arrive even after a phone call.once arrived was barely edible,chicken burnt,the wrap was tough and cold.First time I've ordered and will certainly be the last.

Beaut food. Chips beaut. Cheap aswell. My kids new favourite. Will be a regular for sure. Just wish was abit hotter but still beautiful taste wise!

I don’t usually post bad reviews, but the food from here was inedible! It was the first time I ordered from here and the pizza was burned with barely any toppings, a horrible texture and chewy dough and the donner meat was dripping with oil, but hard and felt like rubber!! The delivery was quick, but everything else was awful.

Feed came after 2 hour of waiting pizzas burnt yet cold chips cold mushrooms cold and kebab raw

Ordered Christmas Eve items came after 2 hours of waiting and Rio telling just eat that it had been delivered twice, we ordered 2 pizza 2 chips kebab and cheesy mushrooms. I plated the food up which got binned as thepizzas came burnt yet stone cold, chips stone cold even my two year old wouldn’t touch them, cheesy mushrooms was cold and the kebab, well that was cold but raw! I have contacted just eat and they are only refunding 23 pound on a 32.50 meal, never will I ever use Rio pizza again

Vile vile vile!!! Just waited 2 1/2 hours for a pathetic amount of chicken donner thrown onto uncooked chips and tastes like dried out tuna, arrived cold and truly disgusting - never again!

Such a nice pizza, but so disappointed that it arrived barely warm! I pushed to order from here after enjoying my last order, but food arriving almost cold is absolutely unacceptable - especially given the cost of takeaways now! Delivery driver very pleasant, so no complaints about staff! Hope this can be sorted for future orders!

1.5 hour for a pizza to be delivered and when it arrived it was cold.....very poor

Lovely food and very friendly staff, absolutely recommend!

Lovely drinks selection and staff are very friendly.

The best pizzas I have tasted. Highly recommended.

Always missing items off every time we order keep ya £3.49 for the missing items i will go elsewhere in future sure they love ripping ppl off either that or they cant employ ppl who can sort an order out absolute joke! Once or twice i accept errors but 3 out of 3 times never again!

It's your standard pizza take away, nothing to complain about

Piss poor service what an absolute joke

16 inch pizza with 11inch worth of topping. Burnt too and cheese tastes of soap. Very odd wouldn't get again

Totally different prices on website to when I rang the phone, asked for meal d3al which clearly states £15.90..rang to order to be told £22.90, tried to explain but was rudely told the website is for a different company and don't order if don't like it!! I'm upset after being spoken to like this

Very friendly staff and excellent food

Bang on food at cheap prices kebab meat always been nice only thing is when get a meal deal there good at forgetting the pop but always sort it the next time so just remember to ask that your pops in

Phone service great just the food is poor burger was freezing asked for cheese and chips at to look hard find cheese and wasted burger only order as pizza king was shut

Waited 2 and half hours for two kids meals to arrive and when contacted several times they constantly said it was on the way when it clearly never was and the food still hasn’t arrived!

Terrible. Only place I've ever had a garlic cheese pizza and it's had no garlic what so ever so that was binned. Pizzas were dry , tasteless and chewy. My daughter then found a black small hair on her pizza so the whole lot was binned. Absolutely disgusting no idea how they've got good reviews. Genuinely the worst takeaway I've ever had in my life!! giving no stars would be the only option. The delivery woman was nice though literally the only nice thing I can say about it.

Ordered food at 5pm Rang up at 18.05 Food apparently just left shop Didn't turn up till 7pm Food was stone cold I would not recommend this place at all Date 20/3/2023

We have been waiting since 4:30 and it is currently 7. We have called multiple times to find out where the pizza is yet have been told it is already on the way. Still no pizza. We understand it’s busy however we have been waiting 2 and a half hours.

Rio’s is definitely one of the best takeouts , they are always on time , if not early. The food is so good and they always get your order right , keep up to good food Rios

Pizza, burgers, chips very tasty but.. because it's so good they have too many orders and it's difficult to process it. I think it's time to expand and make some changes and I'm sure they'll get much more customers

Ordered via Uber eats app, order never arrived

Delicious, perfectly cooked. Friendly staff.

Absolutly ridiculous, i m waiting two hours and half and still delivery didn t show up, first time and last time, the food will defenetly be cold, if is still coming… don t bother to order from them… i ring them after one hour and half and he said in five minutes will be here, waiting another hour and still nothing. Zero seriosity, zero profesionality, if i could do it i ll di the same : zero stars!

Ordered a 10” meat feast and chips.. asked for paprika on the chips but didn’t get any and the pizza tasted of grease. The order was also 30 minutes late.

This chicken is beyond well done; it's congratulations. And doesn't taste like anything, and is hardened inside, same with hotwings

Oredered many times there as they have great food and fantastic service. Many thanks

Najlepsza szamka na intake .jedzenie jest świeże I podane w miarę szybko.obsluga jest bardzo miła.cenny są bardzo fajne więc warto tu wpaść. Gdy mam gości w Polski zawsze zamawiam tu jedzenie.

Waited 45mins no food ,phoned store was told 5mins then 30mins later arrives cold. Terrible service so contacted store asked for a refund there attitude was couldnt care less so don’t use

the best take away ever! always big portions, warm , tasty and quick collection. prefect!

Absolutely disgusting food came very late (2 hours) and they send me wrong order. Rude staff when they can’t face their mistake they close phone. Never order again first and last time

Just prefect and always the best. Chicken is better than KFC. Pizza better than any other places. Good price as well for all the food. I would recommend this place to anyone.

After a busy day. Just fancied a pizza and garlic mushrooms and cake. I really enjoyed all of it . The pizza was fab. ( the doner kebab one) There was loads of mushrooms and the cake excellent. Will deffo recommend.

Food was ok but it could be more warmer price are really good deals are beat choice if u want more then 1 thing from menu if i go back maybe once to see if they improve sending food it right time before arrive quicker that will help.

Had several updates saying order was on the way ! Three hours later they cancel order ?? When we phoned them to ask why ‘ gentleman ‘ was extreme rude ! Will not be ordering again . Wish you well in business with this level or service and disgusting attitude !

Absolutely shocking service, waited 2 hours to then have order cancelled ! Phoned to chase and they hung up! Don’t bother ordering you’ll be very disappointed. Still no refund either

Not recommend if you know how food taste and looks

Not a too bad place to get a takeaway, small team working there eat to get all orders out in and deliveries

This doesn't look like pizza, it looks like bread baked with salami. On the sides it is very burnt. You can't even eat it.

Orderd food at 8.20pm didn't arrive until 11pm! Staff lying to me saying 5 minutes then another hour passes! To have the phone put down also.. food finally arrives its cold half the order missing no chips with the kebabs as part of the meal deal. Asked for x2 cans of lilts.to be given 1 lilt and some can of rio. Tried calling the takeaway to resolve this. You guessed it they didn't want to talk. Do not order i want a refund

They are amazing! ❤ best takeaway on intake area shall I say :) try their calzone, pizza or chips&cheese ;)

I ordered pizza ,spicy wings,chips on delivero all came cold, the pizza tasted like sweet pretzel, half of the toppings were ready. In appearance they looked good but the quality leaves much to be desired. I do not recommend.

Very good quality of service. Their meal deals are excellent value for money. The quality of food is amazing.

Rios is a very nice place to go and get a pizza when you have no effort of making food at home, the pizzas and best quality and are really filling

Very nice ham and mushroom will be using again

Rubbish!!! Chicken kebab wrap, disappointing!!! Stale salad, chicken like charcoal all wrapped up in a soggy split fall apart wrap, overpriced, avoid!!!

Food is great the service is good I think it's one of the best takeaways Intake we have had a 16inch pizza and a bag of chips it came just under 50mins so good delivery well I only live down the road from them so that's probably why so I give them 10/10

Didnt get the kids meal come and man on phone said he packed

Great food at a good price. Would recommend to anyone and I would definitely use again.

Very nice pizza but soggy chips and delivery was due for 18.10 arrived at 18.45

Wasn't very happy food was over 10 mins late when i had already waited an hour. When i got the food it was cold and the chips were disgusting. They did my kebab wrong so phoned the shop they agreed to send another within 20 mins but waited another 40 mins Won't be ordering from there again very disappointed

I ordered pizza and it was nice

Great offers on back of menu, carnt be beat on price and service!

Absolute waste of space food arrived cold so rang them back they said they would send out fresh food, never arrived, will never order from these again, Would give them 0 starts if I could

Over an hour late and food stone cold 😡😡

Food was over an hour late and I didnt even get an apology. Chips and sides were cold. Was my 1st time ordering and I wont order again.

Best pizza in Donny Italian taste.

Do not order from here, waited over 2 hours for my delivery never answer the phone when you ring and when you do get through they said ‘ it left 5 mins ago’ absolutely shocking service

Best lamb shish kebab I have ever had! Absolutely gorgeous. Delivered before the time stated and piping hot. Will be ordering from here every time now. Decent prices too. Highly recommend.

Our go to takeaway. Good food, decent prices. Have had occasional issues with deliveries, but they are quick to correct the problems and send our any omissions.

Ordered on Just Eat, order accepted, waited almost an hour then they cancelled it. Pathetic service.

It's gone down hill, All food is salty and all the fried food has a weird taste. Its greasy and horrible, takes forever to get to you and normally has stuff missing

Reply good food for a good price

It's very good staff and very nice food

Delicious food for the family - donner kebab, veggie burger, chips. All made to order. Staff were very friendly too.

Wouldn’t order or eat here again if they were offering the tripe for FREE! I’d give them a 1/4 of a star if I could but that’s been to generous

Food is good, closing right in front of your face, 20 minutes before the set time is not.

Garlic bread with mushroom was disgusting. The mushrooms weren't cooked properly and they were too thick. Even taking the mushrooms off it was still disgusting because of the mushrooms. Even the dog wouldn't eat it.

Tried them for first time last night.fantastic pizza and garlic bread definitely my go-to pizza place from now on

The food is very tasty, the standards of cleanliness and hygiene are amazingly beautiful and I have tried it myself many times Also they make the best chilli souce in the area taste like (Harisa)

Absolutely never again will I order from here, both my partners and my pizza tasted foul like the toppings had gone off. The delivery time was a joke as it took over an hour to get to mine and also never order the coleslaw as it was super sweet and also tasted rotten. We have thrown all our food away and have resorted to eating pringles. How this place has 4 stars on Google I will never know. I think someone from food hygiene should pay them a visit. On a positive note the delivery guy was polite.

that pizza was not good. The pizza was delivered quickly but the pizza was cold and dry. there was not much value

Always lovely food and good service

I have ordered pizza portion of chips and kids chicken nuggets meal I have waited 1 hour and 20 minutes the pizza was absolutely cold and hard the doner topping looked like it was about week old portion of chips and kids meal too i rang them and wanted my money back and they were keep puþing the phone down on me

great pizzas rubbish delivery time.

Have used this place for 18 months and neva ad a problem.but the last 2 weekend the service has been awful and the food has gone down in my estimations.orders wer completly wrong after i asked them to repeat them back to me .shall be takeing my custom elsewhere from now on

Ordered pizza online, quick delivery but the pizza was a bit dry. Tasty nonetheless would order again

Ordered online and food arrived earlier than expected - bonus! Pizzas were tasty and the burger meal was yummy. Only down side was the garlic bread - very dry. Lots of toppings on the pizza and the garlic bread was free so can't really complain.Good value for take-out.

Disappointed with last order a few months ago but thought we would give them a second chance!only live a quarter of a mile away but food arrived cold !don't trust reheating kebab meat so went in the bin!very disappointed.

I only live round the corner. Brilliant service lovely ppl. Food is good & hot. Def recommend. Esp cheesy chip wrap with donner meat. My fave

The food is ok, the staff seems to be stressed

Have been using home delivery a few times.last order was Luke warm and they had forgot the sauces.phoned to tell them and brought them half an hour later.no apology from either shop or delivery guy.Will be looking for new take away!!

What can I say, we ordered via just eat, it gave a delivery time which was ok, not quick but ok, and we waited.... And waited.... And waited... We rang the pizza place... Oh the driver is just slow he said, have a discount, only pay this much and he gave a figure.. And we waited... And waited... Aaaaand waited... 55 mins after the delivery time he showed up, by this time we had naturally ordered from somewhere else, I said I needed to check the food before accepting it, as some of it was chicken... It was stone cold so I refused delivery and got a dirty look while doing so.. This was on a Thursday... Hardly the height of the weekend , never again..