Flames Kirkby in Knowsley

Absolutely disgusting half an hour late 2 half pounder was sent as quarter pounder and now not answering phone ripping their customers off no way to run a business

leaving this review here for myself, so I remember what I've ordered from where. The kebab meat is horrible. The pita bread and salad is nice, fries too. Kebab meat tastes and smells like sweat, not sure what spices are being used in it, but it's not for us.

Absolutely awful dry pizza! Came so late the driver said it was fresh out of the oven, it was cold dry and now they won’t answer the phone!!

It was ok fries not great and a tad expensive

Terrible. Tried to cancel after two hours waiting. Not possible. Had to be awake and wait!! Terrible service. Driver was ok. It’s not him fault

BEST pizza I have ever had 💯💯💯💯💯

yet again food has been recieved cold despite it being less than 2 miles away from the shop to my address. yet when I get food from maghull at 2.5 miles away the food is piping hot everytime. if you can't deliver hot food then don't deliver. £12 for a cold pizza that can't be reheated is taking the p1ss

Freezing and food wasn’t fit for the dogs. Straight in the bin

food great, delivery quick and on Christmas Day, amazing service

No issues with the service and the food was good

Best takeaway there is. Food is always right, hot & never takes more than 15 minutes for delivery! Favourite takeaway!

ordered two zinger burgers and both of them came burnt with hardly any chicken so rang up and got 2 new burgers just for them to be the same burnt and no chicken in side absalutley shocking behavour i will not be ordering from here again thank you .

Asked for sauce on one of the meals never got it and ordered a double cheese burger and received a single

Absolutely shocking hardly no meat an absolutely freezing on arrival

Doner meat was burnt and chips were hard on one of the meals

my toppings on pizza were different to what i asked for... and the icecream was un ediable... very disappointed

Gorgeous, always fresh always tasty. First choice everytime

Food was cold and inedible. Went in the bin. Just eat offered me a refund of 4 pound for a 17 pound order for cold food. Wont be using this place again

Hair in my food, was stone cold when it arrived, ordered a peperoni pizza and recieved someone else's order, shambles of a business

Food was horrible they sent out a new kebab which was cold

Burnt pizza and cold rubber fries tonight. Disappointed. Normally ok

chips were over cooked but the pizza was amazing

Local legend, local hero, my go to when I have no inspiration to cook. Food is always hot and first class

These guys do things to perfection. One of the best places around, food always perfect, quick delivery and all round a brilliant service. Well done.

Food felt plastic was disgusting

3 years ago I wrote a 2-star review on this place saying it was the worst pizza place in Kirkby, but what a turnaround it has had. It is very nice, food is delicious, staff are so friendly. I cannot describe how much this place has improved. Delivery can be slow at times but that is normal, since it is always busy nowadays.

Ordered chicken and doner. Got a simple chicken burger

amazing hot , tasty food ! chicken kebab done exactly as I asked was absolutely perfect ! And obviously the best hot wings in the world! Every thing was perfect 5*****

Fries were under cooked and pizza was over done

Cold soggy chicken and fries, soggy & burnt pizza. For the price you pay the food is shocking.

Great chicken wings and pizza 👍👍👍

Always used to order from here the food has gone downhill. Food arrived chips were cold and tasted stale the meat for the special kebab was dry and the pitta bread was rock hard

Fresh hot food came very early the best spicy chicken wings 👍

Chicken was burnt, chips undercooked and pizza was poor - very doughy. Won’t be ordering again.

hot food enjoyable, no issues thank you.

Past few orders have been really poor quality, cold and inedible

Ordered food 2 hours ago , says it’s been delivered but hasn’t tried to contact numerous of times no response !

Food was taken to another address had to have another order sent out, it was cold to the touch. Absolutely disgusting was spoken to in a rude manner on the phone to by deliver driver saying I got the address wrong when I didn't, and the manager too spoke in a nasty way.

I need a refund from you as I ordered from the wrong town please thank u mark henley

The Popcorn chicken was overcooked and rubbery, the fries cold, the pizza was alright. would I order from here again probably not.

First time ordered from this kebab house absolutely delicious kebab the only thing pls don’t charge for separate sauces, 😊

soggy and wet chips,burnt to black pizza and was late ,wouldn’t recommend

Hot and tasty, great delivery driver 🙂

way too much ketchup on the burgers!!! since when did we start double siding our burgers with sauce? opposed to a dab on top to compliment the burger. nowadays all takeaways are drowning their foods in sauce. this tells me the food is poor, and its trying to get disguised with condiments. The prices have gone up yet the quality has dropped massively! its put me off ordering food. @JustEat PLEASE ADDRESS THIS MATTER WITH THE SHOPS YOU USE!!!

Best place to eat. Never fails, always on time

Great food, came early which was fab! Driver was lovely and pleasant. Thank you

Good was cold and didn’t reduce a drink

quality food delivered was exceptional and followed my special request thank you will be returning 😊

I've tried everywhere in Kirkby but this place is the best. The food portion is massive and tasty. Food is packed in a good way. I strongly recommend it to anyone who wants to order from takeaway

Excellent food, and the food is great. Thanks

Have ordered a few times from here with no problems. However, ordered tonight on Uber eats wrote notes specific to the order and they was completely ignored! Chips came anaemic literally inedible😡rang the store and got verbally abused down the phone and spoken to rude staff, no consideration or compromise and was left with wrong vile delivery. Although we've liked it before will not be ordering from here again!!!! No longer worth the money

Absolutely disgusting. Pizza was burnt and dry and not even warm when delivered. Fries where wet they had been in the box for that long steaming and also cold when delivered. Whole lot went in bin. Do not order from flames.

Food tasteless meat tasted funny chips cold and soggy save your money and order els were

still waiting for my delivery 4 days later 🤣

Food was left on the door step! Food was freezing tried ringing up and it says user busy

Kebabs are lovely nice big portions too

Food was top dollar will definitely be going back

Great delivery came 20 mins earlier

5*** food piping hot ! Tasty best wings about 👌🏼

Good was a cold when it arrived 😞

Food was disgusting didnt end up eating it

Pizza tasted very salty an weren't enjoyable

Excellent food yet again!! Always comes correct and very yummy!! Thanks flames team :)

Usually I have no complaints. Sadly, my food was cold when it arrived. I had to warm it up, it was inedible due to the temperature. Disappointed.

The food arrived quick and hot. Pizza and wings were delicious. I will recommend it.

I never got any food it got collected by someone else

Always order from here. They always send it as asked, always quick and always delicious. Best donner in town. Chilli sauce is literally minced chilli's it's superb.

Lovely food and everything how I asked

I was disappointed with the delivery it was cold when it arrived

Everything I ordered was cold when it got delivered it came later than expected and the staff members are rude! im disappointed an won't be ordering from here again if possible I would like a full refund due to all food being binned as it was cold and inedible

I ordered from them, by Uber eats and, My order was accepted by them, but I could not track my order and see where the delivery driver is!! The delivery was delayed by about 2 hours after the delivery of the order, and then I called them and they said that the driver came to you and called you and you did not answer, I told them that no one called me and no one came to the reception because I am watching by cctv, and they blame me and they said it was your fault, and the speaker was on the phone Absolutely incomprehensible language and he speaks nervously. I advise this business owner to have good and good dealings with customers, otherwise he will lose his currency because of the way he deals with customers. Note: I gave you one star because you deserve less than that, but I gave you one star because without it I can't report you.

Can was warm burger was cold and dry with nothing on it no sauce or salad nothing was a big disappointment

Donner meat is dried out and not enough salad

Not sure if the kebab has been on the grill, seemed like it was from a pan of water? Very bizarre. Not good review this one lads sorry

They forgot my can of Pepsi twice on 2 different orders

Was all squashed wen delivered

The food was all burnt and very very greesey

More than half the food was cold and I’m unsatisfied, I want my money back because I paid for hot food not cold.

Absolutely disgusting service I have order from these for the last 5 years ordered a Donna pizza last night I was vile and burning hot like chilli had been put on it I called up to complain as I couldn't even eat it my mouth was on fire they said they would send another pizza 1 hour and 30 minutes later still no pizza called back up he said he forgot to do it and the car had left the shop with the pizza to deliver 12 o clock still not pizza what a joke customer lost never again

Mega fast delivery orderd an was here in less than half an hour absolutely amazingly hot an tasty went down a treat thank you Flames from Fifa Champions Badges

Driver rang bell that doesnt work and left food on floor what a joke of a service he should atleast wait to pass it to someone

Aim opino que esta guena, bicos la meat estaba bien kukim

You put pineapple on my pizza A I didn’t ask for that and B it’s just wrong

Was order late bout 1130 close at 12 delivered quick fast food spot on as always highly recommended

Food came in 20 mins and was hot

Delicious what can I say !!! ORDER FROM THEM!!!! 🌟

I asked for more regular base sauce to be put on the pizza bcause they dont put enough on and they never so the pizza is dry and hasnt been eat so has gone to waste

𝚃𝚑𝚒𝚜 𝚙𝚒𝚣𝚣𝚊 𝚒𝚜 𝚜𝚘 𝚍𝚎𝚕𝚒𝚜𝚒𝚘𝚞𝚜 𝚊𝚗𝚍 𝚊𝚛𝚛𝚒𝚟𝚎𝚜 𝚓𝚞𝚜𝚝 𝚘𝚗 𝚝𝚒𝚖𝚎

My review is based on a walk in experience, to take-away. We are not from Liverpool, so merely came across it as it is not far situated from Liverpool Academy which my son attends. We were specifically looking for a Halal take away so this was perfect. Every single one of the staff first of all met us with such a warm welcome and interacted really well with my 5 yr old. We ordered 2 burger meals and a kids Margherita Pizza. The food was brilliant! Fresh and great quality; mouthwatering food. I will definitely be visiting again. The atmosphere was great, and for a Friday night it was getting busier and busier, so that speaks volume on how popular it is. Highly recommend going in person to order and take away. Thank you to all the staff who were so friendly and chatty with us whilst we waited for our food. We loved your customer service 10/10 !!

Ordered from flames through Deliveroo, no tracking available so had to contact restaurant directly about the order. About half an hour after I’d ordered I get a phone call from a dodgy phone number which I didn’t answer due to scams going around. Gets 20 minutes past my estimated delivery time and I decided to phone to check if it was on the way. I was told that they called me, and because I didn’t answer my order was cancelled. Then when I questioned why, I was told “you should answer the phone next time sorry”. Don’t order from here, foods probably awful anyway judging from the 3.5 stars👎🏻

Best food in kirrby a must for anyone

Love this place, doner meat is nice, not grainy like some you get, if I go in they're always friendly, if it's delivered its always quick and hot when it gets here. Chicken wings are decent, burgers are nice on the occasions I've had them too. Cheers guys.

Spot on as always, always earlier than the delivery time

Every time we order the food always arrives early & hot.

Chicken and bun was very burnt to the point I couldn’t be ate

Best takeaway I ever had , I recommend

Missed the large chips and cheese, could of done with more sauce on kebab.

Great food at reasonable prices. The kebab special is a monster for £10

Food was luke warm, kebab was awful. Soggy salad and bread. No sauce whatsoever. Wont be ordering again from here

Not all of the food came not all of the drinks came it was a mess! I will not be ordering again.