McDonald's in Knowsley

Waited 2hrs for 2 cold toasties with a breakfast muffin. They said they forgot our order and it felt quite casual. Never again!

Dry burger, cold chips, 25 minute wait.

I ordered at 1730 and up to 2000 it stated food being prepared then it suddenly changed to being delivered at 1845 which is an outright lie. You should either order from one of the other local McDonald's, or go and pick it up. Just eat used to have a chat option which provided fast results but that has now been removed, I wonder why?

The waiting time was something else. I spent half an hour to get my order. Worst McDonald’s I have ever been to

Must of been a thick day for staff as it rates as one of the worse days ever at this store.

A standard busy McDonald's. Good orders fulfilled and fries 🍟 were crispy n fresh. So overall a good 4*

Used the drive thru today, sat at the window and waited ages, until someone finally came to tell us to park in a waiting bay. Waited a while, food came and i have to say its the worse McDonald's food I've ever had. The chips were like rubber as if they had been reheated and the chicken nuggets were the same. .Food wasn't even hot. Been again today 27/10/24 and it's the last time. The place is a disgrace, staff member stood leaning on the front smoking and I went to use the loo and it's absolutely disgusting, filthy how you expect anyone to use it is beyond me. Vile place

This is a pretty average McDonald's, if your wanting better chips ( fresh, crispy and salty) go to stonedale McDs. This place isn't the best for the chips of for getting orders correct. A few times now I have had an order made wrong, got it correct easier by the staff but then found that the corrected meal was still wrong and was exactly the same as the first one. 3rd time's the charm got correct and was right but now the other meals where cold. KFC next time

Went through the drive in was quicker than usual but still had to wait for meals.

got two quarter pounders and it was as if the pattys were made of salt. was unedible. fries are usually rubbery too and ironically rarely salted. way too many little kids congregating outside too which is off putting. gonna have to find a more demure mcdonalds. stay away from this one.

Delivery time took 40 minutes longer than originally stated and was freezing cold when arrived

ordered 9 chicken selects and not received them

Food took ages to come and when it did it was cold could tell it was cooked over a hour ago aswell driest burgers

Can never find my address and food was cold because of this

make sure the delivery driver delivers to number 31 marnwood thank you

Too ages to come, food was cold. One item was full of egg shell

Don't bother ordering from these guys....waited two hours and said they had delivered...no food.....either you have a thief in your mists, or your delivery driver can't read a map....Chimps could run it better

Terrible brought the complete wrong order and said would be back with the right one 35 mins ago still no sign

driver took milkshake for himself

never got bacon on my flat bread

I'm awaiting a resolution to a complaint

Was 3 and half hours late! Knocked me out of bed at 11pm with the order which I ordered at 7pm!!!! And they sent the wrong things too and was freezing cold when it finally did come

Wrong food missing food stone cold and over an hour late !

food was shocking . wet and cold

missed a part of my order could of read instructions before bagging the order

No food came me mum went to McDonald’s and they said it was just eat fault

Staff need to go back to school as can’t read !!! Miss items off all time on order thought would give a second chance. Never again !!!

nuggets are soggy and cold .. no dips anyway even if they was hot .. chips are as cold as drink .. chicken mayo is cold .. cheeseburger is the only thing semi warm

It's McDonald's. Good for breakfast, lunch & dinner or in my case just a toilet stop

food was cold as it was delivered by bicycle and the courier was outside my house for 5 minutes. Went out to get the food off him and he was playing pokemon!! poor service and cold food

Missing loads and what i did get was freezing

Delivery driver was very polite asset to you company

drinks always packed poorly meaning you often end up with empty cups when delivered! this isn't the drivers fault, should be packed differently.

Food delivered to wrong address my charge was £15 and only going to get £10 back I left the muppet a tip you lot took service and delivery charges and I get £10 back won’t use again

Food was cold when arrived how is this when it's less than half mile away

Food freezing and wrong items in order

Unbelievable how useless this place is. if you order a coffee you will be waiting 25mins and end up with a cold hot chocolate instead. Manager needs to do some managing

Food was stone cold and delivery driver was rude

Hasn’t even arrived yet were is my refund

ordered 3 breakfast meals and only got 2 muffins and all hash browns missing

Food was freezing and missing the drink

Food was freezing cold, wasn’t even warm. Burgers was slapped together. Bad presentation.

No fries and no burger what a joke

Ordered a Triple Cheeseburger, got a single. Ordered a Philly Cheeseburger, got a Big Mac. Drinks had zero fizz to them.. Kirkby Maccies is truly the worse! Best advice to anyone, go to a different one! Literally any other besides this. 👍 Good Luck.

There is always something wrong with your order at this McDonald's. I hate to leave a negative review but the management seriously need to pull their socks up/turn over better managers. Treated myself to a one off maccies for my birthday yesterday. Waited at the window for 15 mins(with no updates) , I actually don't mind waiting as you assume your food is going to be hot and fresh. After the long wait there were NO condiments on my philly cheesestack burger. None. Just 2 burgers and cheese. And my chips were stale and not even warm, never mind hot. Don't even know why I wasted my money. I've been to this maccies about 5 times since it opened, and every visit there's always something missing from the order, or they don't have staple items. The one time they did have what I wanted, the quality was awful and got a different burger to what I ordered.

Food was still got an quick service

my burger was literally soggy wasn't nice at all

ordered a large chips it wasn’t filled and was the size of a medium also the medium wasn’t even filled up also came quiet come with no straws or ketchup

Worst McDonald’s, mainly because staff focus on delivery’s more than other customers in the store. I waited 30 minutes for my food, it was dead inside and I just stood there with another lady watching them give the delivery drivers all the food but not us. No apologies.

Stated 15-30 mins, took 40mins, all the food was cold, mayo chicken had no mayo on so was dry. Only ordered as thought it would be fast may as well just order else where

Food was cold and chips was hard.

Food was freezing, quantity of fries was awful when I ordered 2 large fries I might aswell got 2 small fries

Time keptt getting later and later food cold drinks spilts. Missing all chips and 1 full meal i have took pics as proof

Half the order was missing (double cheese burger ) ( chicken n sandwich )it was stone cold no saucesss again

Ordered 2x 20 chicken nugget share box only received 1

Meal came over 2hrs late every5 mins the delivery time changed meal must of been sitting in McDonald’s just going cold what a waste

There was a drink missing chips missing the order was wrong for the burgers

paid for condiment and it was missing. food freezing

Wow this is the worst macdonalds in Liverpool. Just eat Uber eat or deliveroo no matter who delivers it its always cold incorrect and missing straws etc. if you go the drive through you have to wait at least 15 min while they put the basic of orders together. Half full drinks Half full fries complete disgrace

Brown sauce I said no sauce it's gone in bin

Shocking order. Not only was my order completely wrong the food was ice cold

Missing items and cold also not straws for kids to drink milk shake this macdonalds is the worst in Liverpool

Chips were freezing cold and soggy! Nuggets the same

Missed 2 milkshakes off the order and no dips sent

Missing items again, this place is a joke.

Food stone cold and only got refunded £3.61 for cold fries and cold big mac. Should have got full refund. Will not be returning. Absolutely disgusting.

Missing food items coke provided instead of hot chocolate

Can this palce ever get an order right??? Morons

Cant really say much except I DID NOT RECIEVE MY ORDER🤦🤦🤦

no barbecue sauce and freezing cold food

And it was stone cold and items were missing my Big Mac and chocolate milkshake am still waiting on a response from just eat I am so unhappy with it

The worst service I’ve ever had. The manager is not helpful, the staff are lost.

I never get a straw with my strawberry and lemonade drink

Missing burger again and freezing cold fries

I ordered a breakfast meal it came 1hr and 45 mins later and all the food was ice cold it’s a joke so you complain and they tell you to go to Uber it’s a joke

Excellent and everything ordered was in the bag

Took over 2hrs to deliver and then everything was delivered cold.

all food was freezing cold, disgusting.

Thr was no 2 Big Mac s chicken mayo an only 2 fries

The food is freezing I wanna full refund

Freezing. Didn't enjoy not even eating it all it's vile

Every time I order from McDonald’s I’m always am item short an never receive my sauces

Delivery driver has took my delivery else where!! absolutely shocking, will not be ordering from McDonald's again!!

Good food nice and hot got there right on time

food was freezing unable to eat all got binned didn't get my sauces terrible order

Few items missing ( cheese bites with dips , straws for drinks , ketchup for happy meal ) overall satisfied with food.

Missing items and waited nearly an hour and a half, food was stone cold

The meals were absolutely frezzing cold they went in the bin absolute joke

Order did not arrive and was incorrectly marked as delivered.

Food was cold when it finally arrived two hours after I'd ordered it!

I ordered the food to my boyfriends by accident and the driver gave him a hard time would not let me have a refund or deliver it to other Adress I would appreciate a full refund and for you to have a word with that driver thank you

Delivery driver drove on the side walk and drove dangerously

The delivery person drove off with my food

Food was freezing chips was rock solid

driver needs to listen to satnav more he got losed

Forgot chips and gave us the wrong burger

didn't get my full order and it was cold

Freezing cold and missing items

Chips didn’t come and a large coke got no straws,sauces nuggets and burgers where cold

Once again the drinks have been missed off the order!!!!!!!!