McDonald's in Knowsley

This is a pretty average McDonald's, if your wanting better chips ( fresh, crispy and salty) go to stonedale McDs. This place isn't the best for the chips of for getting orders correct. A few times now I have had an order made wrong, got it correct easier by the staff but then found that the corrected meal was still wrong and was exactly the same as the first one. 3rd time's the charm got correct and was right but now the other meals where cold. KFC next time

Went through the drive in was quicker than usual but still had to wait for meals.

got two quarter pounders and it was as if the pattys were made of salt. was unedible. fries are usually rubbery too and ironically rarely salted. way too many little kids congregating outside too which is off putting. gonna have to find a more demure mcdonalds. stay away from this one.

Delivery time took 40 minutes longer than originally stated and was freezing cold when arrived

ordered 9 chicken selects and not received them

Food took ages to come and when it did it was cold could tell it was cooked over a hour ago aswell driest burgers

Can never find my address and food was cold because of this

make sure the delivery driver delivers to number 31 marnwood thank you

Too ages to come, food was cold. One item was full of egg shell

Don't bother ordering from these guys....waited two hours and said they had delivered...no food.....either you have a thief in your mists, or your delivery driver can't read a map....Chimps could run it better

driver took milkshake for himself

Terrible brought the complete wrong order and said would be back with the right one 35 mins ago still no sign

never got bacon on my flat bread

I'm awaiting a resolution to a complaint

Was 3 and half hours late! Knocked me out of bed at 11pm with the order which I ordered at 7pm!!!! And they sent the wrong things too and was freezing cold when it finally did come

missed a part of my order could of read instructions before bagging the order

No food came me mum went to McDonald’s and they said it was just eat fault

food was shocking . wet and cold

Wrong food missing food stone cold and over an hour late !

nuggets are soggy and cold .. no dips anyway even if they was hot .. chips are as cold as drink .. chicken mayo is cold .. cheeseburger is the only thing semi warm

Staff need to go back to school as can’t read !!! Miss items off all time on order thought would give a second chance. Never again !!!

Delivery driver was very polite asset to you company

Missing loads and what i did get was freezing

food was cold as it was delivered by bicycle and the courier was outside my house for 5 minutes. Went out to get the food off him and he was playing pokemon!! poor service and cold food

It's McDonald's. Good for breakfast, lunch & dinner or in my case just a toilet stop

Food delivered to wrong address my charge was £15 and only going to get £10 back I left the muppet a tip you lot took service and delivery charges and I get £10 back won’t use again

drinks always packed poorly meaning you often end up with empty cups when delivered! this isn't the drivers fault, should be packed differently.

Food was cold when arrived how is this when it's less than half mile away

Unbelievable how useless this place is. if you order a coffee you will be waiting 25mins and end up with a cold hot chocolate instead. Manager needs to do some managing

Food was stone cold and delivery driver was rude

Food freezing and wrong items in order

Hasn’t even arrived yet were is my refund

Food was freezing cold, wasn’t even warm. Burgers was slapped together. Bad presentation.

Food was freezing and missing the drink

No fries and no burger what a joke

ordered 3 breakfast meals and only got 2 muffins and all hash browns missing

Ordered a Triple Cheeseburger, got a single. Ordered a Philly Cheeseburger, got a Big Mac. Drinks had zero fizz to them.. Kirkby Maccies is truly the worse! Best advice to anyone, go to a different one! Literally any other besides this. 👍 Good Luck.

my burger was literally soggy wasn't nice at all

Food was still got an quick service

ordered a large chips it wasn’t filled and was the size of a medium also the medium wasn’t even filled up also came quiet come with no straws or ketchup

There is always something wrong with your order at this McDonald's. I hate to leave a negative review but the management seriously need to pull their socks up/turn over better managers. Treated myself to a one off maccies for my birthday yesterday. Waited at the window for 15 mins(with no updates) , I actually don't mind waiting as you assume your food is going to be hot and fresh. After the long wait there were NO condiments on my philly cheesestack burger. None. Just 2 burgers and cheese. And my chips were stale and not even warm, never mind hot. Don't even know why I wasted my money. I've been to this maccies about 5 times since it opened, and every visit there's always something missing from the order, or they don't have staple items. The one time they did have what I wanted, the quality was awful and got a different burger to what I ordered.

Worst McDonald’s, mainly because staff focus on delivery’s more than other customers in the store. I waited 30 minutes for my food, it was dead inside and I just stood there with another lady watching them give the delivery drivers all the food but not us. No apologies.

Stated 15-30 mins, took 40mins, all the food was cold, mayo chicken had no mayo on so was dry. Only ordered as thought it would be fast may as well just order else where

Food was cold and chips was hard.

Food was freezing, quantity of fries was awful when I ordered 2 large fries I might aswell got 2 small fries

Time keptt getting later and later food cold drinks spilts. Missing all chips and 1 full meal i have took pics as proof

Half the order was missing (double cheese burger ) ( chicken n sandwich )it was stone cold no saucesss again

Ordered 2x 20 chicken nugget share box only received 1

There was a drink missing chips missing the order was wrong for the burgers

Meal came over 2hrs late every5 mins the delivery time changed meal must of been sitting in McDonald’s just going cold what a waste

paid for condiment and it was missing. food freezing

Wow this is the worst macdonalds in Liverpool. Just eat Uber eat or deliveroo no matter who delivers it its always cold incorrect and missing straws etc. if you go the drive through you have to wait at least 15 min while they put the basic of orders together. Half full drinks Half full fries complete disgrace

Shocking order. Not only was my order completely wrong the food was ice cold

Missing items and cold also not straws for kids to drink milk shake this macdonalds is the worst in Liverpool

Brown sauce I said no sauce it's gone in bin

Chips were freezing cold and soggy! Nuggets the same

Missed 2 milkshakes off the order and no dips sent

Missing items again, this place is a joke.

Missing food items coke provided instead of hot chocolate

Food stone cold and only got refunded £3.61 for cold fries and cold big mac. Should have got full refund. Will not be returning. Absolutely disgusting.

Can this palce ever get an order right??? Morons

no barbecue sauce and freezing cold food

Cant really say much except I DID NOT RECIEVE MY ORDER🤦🤦🤦

And it was stone cold and items were missing my Big Mac and chocolate milkshake am still waiting on a response from just eat I am so unhappy with it

The worst service I’ve ever had. The manager is not helpful, the staff are lost.

I never get a straw with my strawberry and lemonade drink

Missing burger again and freezing cold fries

Excellent and everything ordered was in the bag

I ordered a breakfast meal it came 1hr and 45 mins later and all the food was ice cold it’s a joke so you complain and they tell you to go to Uber it’s a joke

The food is freezing I wanna full refund

all food was freezing cold, disgusting.

Took over 2hrs to deliver and then everything was delivered cold.

Freezing. Didn't enjoy not even eating it all it's vile

Thr was no 2 Big Mac s chicken mayo an only 2 fries

Every time I order from McDonald’s I’m always am item short an never receive my sauces

Good food nice and hot got there right on time

Delivery driver has took my delivery else where!! absolutely shocking, will not be ordering from McDonald's again!!

food was freezing unable to eat all got binned didn't get my sauces terrible order

Few items missing ( cheese bites with dips , straws for drinks , ketchup for happy meal ) overall satisfied with food.

Missing items and waited nearly an hour and a half, food was stone cold

The meals were absolutely frezzing cold they went in the bin absolute joke

Food was cold when it finally arrived two hours after I'd ordered it!

Order did not arrive and was incorrectly marked as delivered.

I ordered the food to my boyfriends by accident and the driver gave him a hard time would not let me have a refund or deliver it to other Adress I would appreciate a full refund and for you to have a word with that driver thank you

Delivery driver drove on the side walk and drove dangerously

The delivery person drove off with my food

Food was freezing chips was rock solid

Forgot chips and gave us the wrong burger

driver needs to listen to satnav more he got losed

didn't get my full order and it was cold

Freezing cold and missing items

Chips didn’t come and a large coke got no straws,sauces nuggets and burgers where cold

Received 2/5 food items. Is that a joke?

Once again the drinks have been missed off the order!!!!!!!!

Missing 3 chips And a happy meal

I have already done a review about this but I was missing nuggets and a cheese burger from this order and never heard anything back

When are maccys going to figure out a way to transport drinks without them spilling and dropping out the bottom of bag all over my step and hallway!!!!

Got a delivery and food took forever to get made and was cold by the time it got here , also forgot some of our food which Is kinda frustrating cos it's basically wasted money

It was half hour late and non of the food we got was right

Waited 2 hours for food - ended up having to collect it ourselves as took far to long