Based on 332 opinions finded in 3 websites
Based on 332 opinions finded in 3 websites
Nº 151 in 222 in Knowsley
Opinions
Pizza was hardly warm, tasteless and to much cheese, chips were cold and Dona meat was cold
Sandra . 2024-10-06
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Missing sauce on the Kebab and no milkshake.
Robert . 2024-09-28
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Don't order from here, 1 small piece of chicken per slice of pizza, I've never seen anything like it from a takeaway shop.
Paul Garnett . 2024-07-14
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Food arrived 2 hours late, had warmer ice cream.
Daniel . 2024-06-24
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was a nice pizza just needed more tomato base an chips were nice....but was just a little bit late but understandable due to being busy. thanks guy's.
thalia . 2024-04-14
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Still waiting for my order an they not answering the phone
Courtney . 2024-02-06
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As always, a very good experience especially when you get home late from work. I will be ordering again.
Mark . 2023-12-13
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Would I order again ? Maybe not.......... pizza was a little cold and the crust very tough. The chicken caeser wrap, was tasteless - no salad or sauce
Sarah . 2023-12-05
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Lovely fresh food always nice and guys who work there are lovely polite people.
Claire . 2023-11-25
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Kebab was ripped apart soggy bread and hardly any meat
Meg . 2023-10-14
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Delivery was 45 mins late. But food was amazing once it arrived as always
Sean . 2023-10-07
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Thankyou for a lovely pizza..loads of toppings..Nice and hot and on time...can't go wrong.
thalia . 2023-10-03
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Terrible kebab, definitely not worth £14 hardly any meat on it, asked for sauce to be put in a tub, totally ignored and it was all over the kebab, supposed to get free garlic bread with cheese for spending over £15, didn't get that either, I'd avoid !
Paul . 2023-09-30
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Box kebab meal with garlic bread dissapointing, much less meat than equivalent house kebabs from elsewhere. Garlic bread undercooked and went in the bin.
John . 2023-09-19
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Great food, fast delivery, our new pizza place from now on👍🏼
Paul . 2023-09-07
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Food was awful i would like to make a complaint . i stated in the comments what i wanted in capital letters . food was 25 mins late . cans was warm hasn’t been in the fridge at all . sauce all over my kebab which has no been wasted total waste of £30 plus £1 tip for the driver i have taken pictures if u need them but something needs to be done about this .
Claire . 2023-09-04
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Really nice food & completed my little request of a swap of pizza ingredients
Helen . 2023-09-02
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Terrible service ordered 2 kebabs waited over 2 hours phoned to cancel order only to be told can't cancel as I'd paid on card an then was rudley hung up on when I phoned back was greeted with wot u want now will never order from here again DONT no how they are still in business
Stephanie Wright . 2023-08-31
MORE AT Google
Food was nice although missing item.
jodi . 2023-08-05
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Just paid £25 for 2 kebabs and a flip nan bread was like a brick obviously left on the grill to long then tried to hide the overdone nan with the meat , never again
suzanne burke . 2023-07-21
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Not upto the usual par, felt more doughy and the pizza wasn’t cut up correctly disappointed.
Paul . 2023-07-15
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I orderd burger an chips last night I’m not in hospital with food poisoning I’ve never felt so sick in my life
Ella Maggie . 2023-06-26
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Food missing and bad customer service
joanne . 2023-06-09
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Food was hot when delivered and the milkshake was amazing!!
John . 2023-06-01
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Went a few days ago and had my food done within seconds. So nice and staff are lovely aswell
Abbie Fraiser . 2023-05-31
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Just ordered a doner kebab,wasn't in the pitra bread just cut open on lashed on top, fries was semi warm, and the cheesy garlic bread was cold and very doughy, Had lot of food before but never this bad .
Peter Houghton . 2023-05-30
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Amazing food always warm and fresh the donor kebabs are lovely, unlike anywhere else! Cheese chips are yummy, big portion and the pizzas good really cheesy and always hot. Delivery times always been great usually pretty early too. Go-to takeaway on a treat night!
Bethany . 2023-05-29
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Chicken was like rubber pizza was just like rubber aswell
Ross . 2023-05-08
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The worst wrap ever flat as a pancake an no salad and hardly no chicken
Tony . 2023-05-06
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Arrived earlier than expected. Unfortunately the food wasn’t that great; the pizza was a bit cold and same for the fries and the bbq chicken wraps. Of all the times I have ordered from santos they have been great but this time I am disappointed
Steven . 2023-05-05
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Lamb kebab was a bit flat to be honest, garlic bread cheese was flavourless. Pizza nice, chicken combo meal ok. Probably wont be back.
suzanne . 2023-04-30
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Like with most small kebab/pizza places, you know what you're getting. Santos seem like really decent fellas but it is what it is..... A grubby little pizza gaff that fills a hole when you're hungry. I've eat from there many times and I'll eat from there again.
Mark Harrison . 2023-04-23
MORE AT Google
The company doesn’t exist!! You’ve stolen my money and left me with three hungry kids. Thank you for being awful. X
STUART . 2023-04-21
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Our order was over an hour late. No reply when we asked for some money back. Very very disappointed
Michael . 2023-04-21
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Was absolutely lovely, was early, was hot, and was exactly what we asked for definitely will be ordering this again, highly recommend
Keeley . 2023-04-11
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Ended up having to collect food as any time we asked we were told different times of how long it would be and did not get money back for delivery
Chelsea . 2023-03-31
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Food was cold and half an hour late
Faye . 2023-03-30
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Food was very fresh and tasty still hot when got back home friendly staff
jackie christopherson . 2023-03-25
MORE AT Google
N naan bread. No garlic bread. Got the wrong drink, 23 pound. What a absolute rip off
Ryan . 2023-03-23
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Food was early which was a good thing but the food itself was not great.
andy . 2023-03-18
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Food was late and cold when we got it
John . 2023-03-15
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Haven’t been to Santos for a while, the food today was top dollar!! We only live about 10 mins away, but neither wanted to drive, delivery time was an hour but it arrived on time! The wait was definitely our fault for not wanting to drive haha Would definitely order again!
Thomas . 2023-03-11
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Enjoyed both of the pizzas nice & fresh
Helen . 2023-03-09
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Ordered from this place twice now, really good. Food is always piping hot & fresh, delicious and good quality & quantity. Delivery is good, especially today when the restaurant called to ask if they could deliver it earlier. Would recommend the family kebab meal which includes fries, the Garlic bread pizza is delicious & my friend had a margarita pizza with mushrooms. Thanks 5*
Stephanie . 2023-03-01
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Shocking! Waited 1h 50 minutes for the food, had to call to remind them to make the order, then it arrived in a polystyrene box which had several holes in it that looked chewed! They need checking out.
Mark . 2023-02-28
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Quick and good quality - Kebabs on small size is only thing to note tbh
Kevin . 2023-02-07
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let down by waiting 1hr 40 mins recieved food with no free garlic bread when I rang over 24 times they wud not answer the phone and it was going busy in between so obviously ignoring won't use again
Dan . 2023-02-04
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Gorgeous food highly recommended Family meat platter and pizza was amazing Our favourite new takeaway 😍
Stanzer . 2023-01-09
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Fast delivery and really good food pizzas are the best in the area Edit: Really gone downhill based on last couple orders. Undercooked is an understatement chips were raw almost made me sick pizza wasn't much better either
Sexy Guy . 2023-01-03
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Foid lovley and fresh. Salad always fresh and tasty. Chicken tasty and lots in kebab.
Lee . 2022-12-26
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Freezing cold, undercooked and absolutely horrible.
Ben . 2022-12-08
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Food was very nice very hot would recommend
John . 2022-11-30
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Chicken kebab tasted like burnt grill. The garlic bread was so dry
Alix . 2022-11-24
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2 hour wait.. items missing from order.. Donner meat is swimming in sauce .. wont be using again .. absolutely shocking!!
Tanya Doran . 2022-11-15
MORE AT Google
Pizza waa gorgeous And mixed kebab Definitely our new takeaway
Stanzer . 2022-11-15
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Shocking!! Last 3 orders they have forgotten something. Still waiting for my garlic mushrooms!!
James Baker . 2022-11-13
MORE AT Google
The food was delivered within the time frame, but it was disgusting the kebab was over cooked and dry and instantly went in the bin. I can't comment on the rest as that was enough to put me off. I will not be ordering from here again.
Andrea . 2022-11-09
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Waited 2hrs for food but when it finally arrived was nice!
Katie Goodwin . 2022-11-09
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I've not received my order but telling me I've received my order on the app
Jay . 2022-10-30
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Fantastic food delivery driver was courteous
John . 2022-10-29
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Really need to tell people before they order that it cash only and they need to display prices as surely thats trading standards. Overcharged
Rebecca Holt . 2022-10-08
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Very nice food, delivered within the advised time, would order again
James . 2022-10-02
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Meal was cold and damp because they put loads of lettuce, onion and tomato on top of my food when I ordered no salad.
Alan . 2022-09-23
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Lovely kebabs, fresh salad on the side
Helen . 2022-09-22
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Another nice place to add to my regulars.
Ben . 2022-09-14
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Amazing food, big portions. Very tasty 😋 I will definitely order again. Highly recommend 👌
Airida . 2022-09-06
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Never had a bad meal from here.👍
Andrew Stuart . 2022-08-28
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First order from here and I have to say was so much nicer than other local takeaways. Good hot and fresh. Did not last long on plate. Too marks
Darren . 2022-08-27
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Chicken tikka wrap was spicy so that's not good, sweet potato fries were burnt, pizza and garlic bread was okay and onion rings were beyond soggy
Jess . 2022-08-18
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Staff are friendly, food not great unfortunately
Unknown . 2022-06-21
MORE AT Google
Kebab was nice, didn't try anything else
Sam Goodwin . 2022-02-20
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Excellent service, pizzas are deeeeeelish, best in the area.
MrB . 2021-10-23
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As an ex driver (for previous owner) not happy that they will quite happily drive all over huyton but won't deliver to eccelston park when it's less than 2 miles away. Food ok. But did prefer it when Abdul owned it.
Paul Thompson . 2021-06-25
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Food earlier than expected. Food steaming hot an delicious. Drivers r great have a laugh. Covid safe. Thanks guys xx
Donna Felton . 2021-02-17
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Always consistent and good decent kebabs, decent service too
Danny K . 2021-01-10
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``Quick, efficient service at a good price``
Mollie robertson . 2020-03-19
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Fast delivery, friendly staff, delicious food! Must try it for yourself!
Marwan Elgallai . 2019-12-18
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I have ordered burger and kebab. Kebab was burnd and uneatable... i have called them to ask other but the guy were look me stupid why i want another. Guy said ok they are sending new kebab.. after 2 hours i dared call them where is my kebab,guy on phone was fedup and said i am in the next... i am still waiting.. dissapointing.... never ever again from here...
Dani Daniboy8852 . 2019-10-09
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Waited 2 hours for a delivery which was annoying on its own then the food tasted like it had been microwaved more than once won't be ordering from there again
Liam Sheridan . 2019-09-29
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Avoid. Ordered pepperoni pizza and it arrived with onions on. Rang them up and they said that it says on the website that it contains onions, so they won’t give a refund. I can’t find on the website where it says this, so they are either lying or their website is terribly designed.
irwd irwd . 2019-02-08
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ordered at 7pm, got pizza at 11pm. pizza ok, but it took 5 calls to get it.
jon burton . 2019-01-01
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Avoid!!! After waiting 90 minutes my pizza was under cooked the doe was raw!! The meatball pizza had 6 half cut meatballs on so really 3 meatballs.they can't cut a pizza to save there lives so as ye trying to pick it up everything is falling off it. To top it the chocolate fudge cake was frozen. I orded from just eat and I got dressed and took it back myself to be argued with and shouted at by staff because I asked for my money back. Am going to be ill from this absolute disgusting place that after I show my findings to trading standards and the local council food standards agency (fsa) along with all the other complaints from google and just eat customers it will be closed down for good.
Adam Gregory . 2018-12-14
MORE AT Google
Absolutely shocking. Ordered a pizza at 7:10 last night, 4 phone calls later told was on its way. It's not 11am the morning later and I'm still waiting! Ended up Ordering from queen pizza instead & was with me within 30 mins. Rude staff, absolutely disgusted.
Ellie Fargher . 2018-11-18
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Cancelled order for no reason when I ordered an hour before close. Good job on losing money idiots.
Kyle . 2018-11-03
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Kebab seriously lacking in doner meats called when I got home answer next time free meal I don't fully get all I wanted was value for cost and that was seriously lacking this time poor meal won't be going back told all my friends
Chris Gavin . 2018-08-03
MORE AT Google
Fast delivery, friendly staff, great food! Must try it for yourself!
Andrei Rusu . 2018-07-13
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Disgusting wouldn't order from here if I was you I tried here for the first time I ordered my pepperonie pizza at 5/30 and didn't come until 7:45 when when my pizza got here the pizza was like dough and the chips where warm ups if i could give 0 stars I would have.
callum sweeney . 2018-05-29
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VERY DISAPPOINTING COULDN'T OF GOT MY ORDER MORE WRONG!! Ordered at 6:50 and didnt arrive until 8:30! When it did finally arrive my garlic bread was missing and my vegetarian pizza was covered in donna meat! What am i supposed to do with that? They did bring a veggie pizza 15 minutes later hence why i did give them the extra star, i never did get m garlic bread but they did give me a free piece of cheesecake and they were also very apologetic but seriously this is not acceptable. They've lost my custom im afraid.
Charlotte Therese . 2018-04-03
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Waited ages for food and it was disgusting
Geoff hayward . 2017-07-13
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!!! If you hungry better avoid this place !!! I ordered food over the phone about 8pm. After one hour I rang them to find out where is my food and they told me driver is only round the corner. After another 5 calls with same answer I ask to talk to someone competent ( about 11pm ) and he told me you didn't order anything today. Totally wasted time.
Michal Golda . 2017-03-05
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This place has gone so rubbish, food quality has gone poor and always late and cool if it even comes
Jennifer Donohue . 2017-02-28
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Went there all the way from walton placed an order got all the way back home and no seafood pizza everyone else had there food but mine nop 😠so from now on i will stick to karo's
sonia nicholson . 2017-02-18
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Always hot when delieved and quick as they can very good all round tasty
Gail Mutch . 2013-01-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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