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4.0

Based on 1.277 opinions finded in 2 websites

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Nº 332 in 742 in Enfield

CUSTOMERS TALK ABOUT DISHES WITH..cookedpizzalambchickensalad

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Will hit the spot if feel like a Doner tonight! If there was an option for 3.5 star I would give. I would always recommend if you feel like a Lamb Doner and Grilled Wings. Why the loss of stars, I don't give 5 stars unless the flavours leave me craving for more. The Doner is the same everywhere no USP, so food rate 3.5 star, your overall to 4 star. You are always busy for this so don't change anything as trying to hard kills the vibe. I tried nearly all your dishes and all of them hits the spot when needed. Keep it up

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Tanvir Khan . 2024-10-31

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Order from these lot for year's. For the past year they've got lazy and don't fulfill requests. Ordered multiple kebabs with sauces and they don't bother. Same again tonight. Will find a new shop

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Will Fawcett . 2024-10-24

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I always get my take outs from here never have once been disappointed there take outs and service is great.

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Lemons and orange . 2024-10-12

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Love this place, only ever had the pizzas or donners, but for the price its been really good, nice salad selection too. The employees are sweet, good waiting time on the food as well, always.

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Dabrowka Kornas . 2024-09-24

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Waited over 1hr 30mins for delivery. When called shop 3 times, first told order was just being bagged, 30 mins later, second told driver just left and 20mins after that told we’ll give you free bottle of drink when was told driver left 20mins ago in last call!!!!! Asked for a refund was told can not be done their side and would need to “phone JustEat customer service and they will refund” when there is no number for JustEat! Have always been a regular with Flames but last couple of times used have been very disappointing and food not great. Will not be using again

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MR ANDERSON . 2024-08-30

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Bad customer behaviour Unethical and arrogant staff

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Ammar Liaqat . 2024-08-23

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Recommending to all friends & family

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zyjaay zyjaay . 2024-08-21

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To be honest, this is the best kebab place around in Enfield. Customer service is TOP notch!! food freshly cooked! would highly recommend

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Starboy. Atz . 2024-08-21

MORE AT Google

Really appreciate the food and staffs service. Flames have the best kebabs all the time. Never disappointed by them. Definitely will come back and recommend to friends and family.

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Ibadet . 2024-08-17

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Got the flames special, disgusting. Truly horrible the kofte??? Must've been a minced rat. The kebab sish flavourless and burnt. Chicken chewy and bland. The donerrr.... Rubery cardboard. Truly £30 done the drain for this monstrosity. Don't ever buy from this place they do not care, how can you serve this to people. Hideous

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John Bob . 2024-07-31

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lamb donner wrap is leng and the workers very nice. Top notch atmosphere Mashallah

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Ewan Neilson . 2024-06-28

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Establishment of your dreams, i never expected the kebab shop to be so friendly and the food is amazing! Definitely recommend to all. An experience you cant miss.

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Cullen Neilson . 2024-06-28

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Food was.early but poorly prepared and grease all of the meat. I had to dab with kitchen towel and put in the oven. Also the sauce were put all over not on the side !

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Monts Since85 . 2024-06-21

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Ordered a kebab last night. Top quality food. They forgot to put sauces on so I called and they send two pots of sauce with a delivery driver straight away. Best kebab place in Enfield

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Will Fawcett . 2024-06-07

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I always get the chicken donner from here, by far the best around and I have tried plenty

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Andrew Logan . 2024-05-31

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Very disappointing takeaway limp salad and hardly any of it , chewy lamb and dry chicken will probably be the last time we use flames who have always been our go to for a trrat

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Jackie Taylor . 2024-05-31

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The food here is delicious! I've sampled both the pizza and the chicken donner with chips, and they were both fantastic. As someone new to Enfield, I've been thoroughly impressed with this place. I'm excited to explore more of their menu and try different dishes in the future.

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Mohammed Thanveer . 2024-05-07

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Went to this shop yesterday and all I can is never again,there food is very bland and they are very racist if you don't speak Turkish then they don't want to know they are very rude do not go there

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Tanya . 2024-04-27

MORE AT Google

Great food. Ordered for family and everything was nice. Customer service really good on the phone as I added extras, they were very helpful.

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Sinasi Gezici . 2024-03-17

MORE AT Google

Great food and customer service was very helpful. Will order again

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Dilan Gezici . 2024-03-17

MORE AT Google

Very nice. Good kebabs and home made doner.

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sinasi gezici . 2024-03-17

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They forgot to bring salad, called them To be told to busy come and get it. Really and then have hot food cold disappointing as salad best but for me, attitude wrong no customer service

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Sara Moles . 2024-03-15

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Best tasting donner kebab in North London. Highly recommended this kebab shop! I live in southgate and I'm 30 seconds drive from southgate kebab, but I drive to this one because the kebab and everything is 100x better than Southgate kebab (which a lot of people still think is good, but once i introduce them to flames, they completely switch). Strongly recommen anyone who is serious about eating the best donner in London to try this. Food is great, but service and atmosphere leaves much to be desired

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John Spartan . 2024-03-11

MORE AT Google

Very nice kebabs. Went in there with the kids while on a trip to Enfield forty hall. The atmosphere is great and staff and very very friendly and helpful. Will definitely recommend to family and friends.

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Abdullah Zamur . 2024-03-05

MORE AT Google

Enjoyed every bit. Great food thank you. Will repeat

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Ali Kanidagli . 2024-03-05

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Food arrived late and cold. Boxes have been squashed in a bag.

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Amanda Crouch . 2024-02-07

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I'm very disappointed I bought a half pounder burger and the ketchup was so watered down it was dripping from the burger to the point I couldn't eat it. The burger meat wasn't fully cooked and lacked any flavour not even salt/pepper even McDonald's patties taste better. They put so much onions tiny lettuce I'll never go back. Got the fried wings but couldn't eat more than two because it didn't have any seasoning the meat was just fresh with no flavour and the coating had no seasoning just fried flour absolutely horrible. I called to complain they didn't care just said sorry and went quite such a waste of money.

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Eve . 2024-02-04

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Just in this past week I have spent over £100 on takeaway meals from Flames Kebab,the food is always hot,large portions and very,very tasty! But in the last few weeks certain parts of my order are missing they say we will take it off your next bill,which they never do? Also they forget your free Bootle of drink if you spend over £35 which I always do but now taking your order over the phone is getting more difficult everytime because Flames are very busy which is good for them but keep on getting orders wrong, well you might not in the future? I have used Flames over many owners for twenty years but I am afraid I might have to find another kebab House? I live 6/10 of a mile from Flames but they still will not say we will drop basically the bottle of free drink because waiting for the food that was not delivered is not worth waiting for because your already delivered food will go cold and lamb is not nice food cold? So come-on Flames raise your service where it used to be....110% and everybody including this disabled OAP will be very happy!!

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Laurence Willmoth . 2024-02-04

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Flames never disappoint, my lions continue

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Bedri Kara . 2024-01-25

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boss gave lovely service and was very nice. TASTY food

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XRY drix . 2024-01-19

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Banging food and for a great price aswell.

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Henry On switch . 2024-01-19

MORE AT Google

Wide range of hot and tasty food/kebabs freshly cooked to order. Recommended

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Dale Panter . 2024-01-12

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amazing food, good hygiene inside the shop and always delighted with their service and speed of delivery and would recommend this shop to everyone

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Ismail Ktn . 2024-01-07

MORE AT Google

Great service , very friendly and very efficient workers,

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Cinar Ayrancioglu . 2024-01-03

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Great food, very quick and efficient

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Noxin . 2024-01-03

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This place has gotten so much better. Food cooked nicely. Everything fresh and staff are very polite now. Good meal tonight

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Joanne West . 2023-12-07

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Amazing service and amazing food aswell

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Jaden Adsm . 2023-11-10

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I ordered via uber eats and some of my order was missing. I received no additional portion of chips even though I had paid for/ ordered it and my kofte kebab came in a pitta with no salad swimming in garlic sauce. The food used to be good with the sauce coming separately in pots, now it's loaded on top meaning your food is swimming in it.

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Vanessa M . 2023-11-04

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Went in for doner and kofte mix the price was good and so was the food will use again and again great ***** star

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Mehmet Shukri . 2023-10-31

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A good place to grab a quick bite, very chilled guys working, nice atmosphere, super juicy and yummy shish ❤️

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Matt Kaco . 2023-10-03

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Best bacon and eggs that I have ever had, and the coffee is amazing 😎

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Ranjeet Kumar . 2023-09-10

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I ordered Roast chicken, Lamb Doner, Lamb Shish and Chips for delivery. The quality was disappointing. All foods was cold except chips. The chicken was not fresh, it was a frozen chickn fried without marinating. It was like a cold stone. The Doner was leftover and overcooked. It had been cut at least for a day. The Shish kebab was not cooked well. The chips was unsalted. I ordered some sauces and they pour it on the foods without asking me about that. They served the food with the salad in one container, so the dressing was mixed with the salad as well. Please imagine salad with chilli sauce, Burger Sauce, Garlic sauce and so on. We threw everything straight into the dust bin. It was just a waste of money for me.

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Mahdi Ghaffari . 2023-08-11

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Great staff and usual good PE food. Good for kids too

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Jhon Karlos . 2023-08-10

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They charge us 2 pound 💷 for put dish on the plate.Very small space inside only 3 tables there,not suitable for group of 4-5 people

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Kyryl Drozdov . 2023-08-03

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My Favourite Kebab Shop .Great Food and Staff ✅️

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Gary Purcell . 2023-07-28

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VERY NICE KEBABS. Will recommend to others

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Samet Yusuf . 2023-07-15

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amazing food, good hygiene inside the shop and always delighted with their service and speed of delivery and would recommend this shop to everyone

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Sdot . 2023-07-15

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I loved the home made lamb doner. Great service from staff. Definitely my regular from now on.

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Saeed Nasiri . 2023-07-15

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Amazing tasty food. Probably the best me and family have had in Enfield. Service was immaculate as they have had cared for hygiene and food. Will definitely recommend to friends and family and use again!

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Burak Tengiz . 2023-06-29

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Very friendly takeaway , good service, large variety of food to choose & convenient prices. Highly recommend..

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Sudesh Lutchmun . 2023-04-08

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Get the Chef's Special, very nice.

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Martin Knowler . 2023-03-01

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The food was fresh but basic. The service was nonchalant. Tables and chairs available.

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Chris Holland . 2023-03-01

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Not a great place for atmosphere as its a takeaway, but there is always quite a few staff. Always working hard to get the orders out. The food highly recommendable although the prices have shot up a bit and they could be more aware of Gluten Free dishes

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taiq chowdry . 2023-02-28

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Great food,service, and great staff 👍

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heath maryson . 2023-02-23

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By far the best dirty kebab I've had. Fast delivery. Food never disappoints. Really good portions.

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Leah Jimenez . 2023-01-20

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Best kebab and fast food about no question about it and the most remarkable thing is how clean everything is .

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carp splash . 2023-01-03

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Nice place, good food, had pizza once not the best but all the kebabs and such are very good.

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Pat P . 2022-12-13

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Place gone down hill since new management has come in. Food quality is bad, used to use it all the time but food overcooked and tasteless. Staff very rude when you enter the shop.

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Gregg Taylor . 2022-12-12

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Nice food and adequate wait times. I go there once every fortnight to get my takeaway.

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Sam Halls . 2022-11-09

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If I could I would only give it half a star for the food arriving on time. There are no other redeemable qualities on the pizzas we ordered. I would cut around a piece of paper and chew because my blank piece of paper would have more flavor than the three pizzas I've ordered. there's absolutely no flavor... so bad that I am actually speechless How can you mess up with a pizza 🤯

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WS Y . 2022-09-13

MORE AT Google

Lovely takeaway meal. Very tasty, Good portion size & price very reasonable. Staff very nice. Highly recommended. 😊😋😊

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Tracey . 2022-08-09

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Ppl think before your order this take way…my last 3 order from here the food is awful food was burn missing i up my food…the man on phone he is very very Rout no speaking English…never agent

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Mohammad Akrayi . 2022-07-31

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Ordered a lamb kebab with salad. The meat was very rubbery and chewy and couldn't eat it. So.it ended up in the bin waste of money

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Debra mcmullan . 2022-07-28

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This is 9.90£-chicken wrap combo Im so angry becouse they doesnt make properly every time,the burger was without salad We will never purchase again.😡

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Kristina Hristova . 2022-06-20

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Customer service was awful and rude, kebab was covered with sauce and wraps were soggy from the sauce. food was cold and chips were stale and soggy. Delivery driver tried giving me wrong change from a £20 note. Not happy!

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Haydan_pearce . 2022-04-02

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Awful restaurant. Firstly got the kebab and that made the toilet my second home. After ordering again I decided to get a 1/4 pounder with BARBECUE sauce and the got a 1/4 with BURGER sauce. Unless barbecue sauce is looking different they have got my order wrong. Do not recommend

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Arsenal Weekly . 2022-03-13

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Shocking -yet another wait of over an hour for cold food. Thats it, customer lost. Food in the bin yet again. What has happened to this place? Used to be so good. Refused refund as well. Awful

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Dave Roberts . 2022-02-16

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SCAM! I'm shocked by the scam you are pulling on deliveroo, advertising a wrap for £8 and when you click on it, the cheapest option is a £11 EXTRA to go for a "medium" with no cheaper option, £19 for a wrap that's advertised at £8. Making it £57 for 3 wraps! Get out of here.

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Kit . 2022-02-13

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Above and beyond service.Friendly and professional staff.Big up !

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Bia Tu . 2022-02-02

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I should of read reviews before ordering from just eat. Lahmacun was soggy and uneatable. I’ve called and the person on the phone.. tried to tell me them giving me a small portion of salad was “free” on there behalf when EVERY kebab shop I’ve been too gives you complimentary salad. Pathetic and waste of money. They can’t refund me but sent me another batch of lahmacun which is the same… soggy. Must be frozen pizza.

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Yusra Omer . 2022-01-08

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Worst kebab I've had and the service was shocking. After years of service this was the last time - also my guests, Kebab Inn is just down the road, I'll give them a go!

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Nichole Morrison . 2021-12-18

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Do not follow requests. Ask for things well done and they come barely cooked

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Kirsty Bentley . 2021-11-12

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Absolutely disgusting.... Kebabs are like lego... Chips soggy.... Took over 40mins for collection.... Not the first time we've been here. Avoid if you value your money.... What a fecking joke!!!!

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Jason Katus . 2021-07-29

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I had pizza and lamb kebab wrap it was amazing full of flavour and brilliant and fast delivery thanku

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J mortal . 2021-06-20

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Best Kebab shop in Enfield! Very happy from customer service and the food they serve! Thanks flames and will definitely recommend to new customers!

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Shourov Hossain . 2021-05-24

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Staff was miserable, no customer service, not friendly,not inviting and after waiting for food they than tell me they don't take card only cash .Good food but I won't be going again.

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Shameem Baboo . 2021-04-20

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Terrible service. Told us we got a free drink and when we got home we realised a kebab was missing! They refused to accept responsibility and said that only 30p change was not given to us by mistake while they charged £3 for a 1.5l bottle of coke. Absolutely ridiculous. Ruined my evening.

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Shaun Cochrane (SVIGster) . 2021-04-12

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Good customer service , staff are very friendly,.

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Unity Mega . 2021-04-02

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We’ve been loyal customers for a long time. That being said, the last few occasions we’ve ordered we have seen a big decline in quality and service. The food arriving nearly 2 hours late, food cold and items missing. There excuse was printer wasn’t working yet it seems to be a general excuse. The food was disgusting with both my daughters my partner and myself all feeling unwell after eating. I’m not taking another chance with you guys even if you gave it to me for free.

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Daniel Brown . 2021-03-27

MORE AT Google

Love this take away Clean place Excellent standard of food Friendly staff I would highly recommend

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Jazmine Johnson . 2021-03-20

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This is the second time that my order keeps coming wrong. Their service is not good as they do not listen to your order properly over the phone so the order either comes with some of it missing or they put the wrong thing which hasn't been ordered. It also took them over half an hour to bring the corrected order. I don't recommend them

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suleyman BOYRAZ . 2021-02-26

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I went in the other and I was in a rush so I had to buy some food , I asked for wings meal , he charged me £7 and I had to pay extra 50p to pay by card which is no more legal , when I arrived at my place I opened the box to find out I had 5 of the smallest wings ever !! Absolutely ridiculous! Not the food was nice nor anything to be honest I wish there was a 0 star so we could give them to such places

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Raheem Zakkour . 2021-02-04

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One of my favourite shops. I call the kebab and 1/2pounder the Murder Burger!!!!!!

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mark greenhalgh . 2021-02-03

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Worst place and portion sizes ripped off after last order

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Kes Kis . 2021-01-26

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I am really disappointed with their pizza it was burnt and unfresh you shouldn’t spend your this kid of service 😡😡🤮🤮

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Isma lura Abdilatif . 2021-01-05

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Amazing kebab. Really enjoyed it.everything was fresh. My local and always buy my food here😊

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SJ . 2020-10-08

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Lovely food and customer service 👌

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Lida Abbasi . 2020-08-30

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Very nice service and such a lovely food thanks flames!

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Hossein Babakhani . 2020-08-29

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Very nice takeaway good clean staff and very hygienic! These guys are 5 star rated and they deserve every bit! Well done guys for the nice food and service!

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Mashaal Qureshi . 2020-08-29

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Stay away from this place as they don’t care about the hygiene at all. The super rude staff gave me some change from their till and straight away touch the pita bread without cleaning his hand, after I complained he dropped my money on table and asked me to leave. 100% risk of covid-19 transition.

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Peyman Niksar . 2020-08-22

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Disappointed, trying to support local business. Ordered a iskender kebab only came with lamb doner no lamb shish, and the turkish pizza was cold.

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A S . 2020-07-31

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Awful, chicken overcooked. Very dry, plastic container had melted on to the food. Had a couple bites and threw the whole lot in the bin

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L M . 2020-07-06

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Fantastic chilli sauce, best in Enfield!

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Steve Fase . 2020-06-21

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These guys where good before when Ali worked there, since he's left they have messed up my order every time. I won't be using this lot again, they have lost a loyal customer from today!

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Carlos Florez . 2020-06-06

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We ordered a pizza a kebab on rice. Very very disappointed will not be ordering there again.. the pizza was overcooked and cold on arrival and lamb shish on rice was 5 small tiny pieces of lamb with tons of rice for £7.50! Absolute joke ! Dont order there!

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H Oz . 2020-03-14

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Worst experience ever!I was waiting more than 2 hours!When I called restaurant they says It’s arrive rightnow!But it’s didn’t!After again I called them they say’s it’s coming I told them I waiting too long time!Than they ask me for my address but It was the first things what I said to them after they ask my adress about three times and they just reconoziled my order!So after more than two hours two calling we got our order!

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Zsani Zsanett . 2020-02-14

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Fast free delivery, the food was great, the only thing that wasn't to my taste was the halloumi pita.

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Domina Mia Wallace . 2020-02-08

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First time ordering from flames and was not disappointed. The staff were very polite. The food was amazing. Lamb shish was sooooo tasty and the salad was crisp. I definitely would recommend. Thank you

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Cara E . 2020-02-05

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Used Flames a lot with no issue. This time half the order missing, rest incorrect, took ages to rectify meaning food all cold and staff when we called them dismissive and blase. Wont be using again or recommending. Shame they let themselves down so badly

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Judith Bundock . 2020-01-27

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I love their lamb shish and chip! We order from here a lot.

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T. N. B . 2020-01-17

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