Based on 171 opinions finded in 1 websites
Based on 171 opinions finded in 1 websites
Nº 363 in 684 in Walsall
Opinions
I went there but they were closing at that time
Ali Asghar Butt . 2024-02-21
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Ordered the king Kong meal great service & and great taste value for money would recommend and will ne ordering again .
john lloyd . 2024-02-01
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I ordered this online and food arrived too late and chicken was just chewy, i waited over 1hr and 50 mins for this to come,wings were drenched in lemon and i couldnt tell the flavours, then they threw in really low quality free cookies i spent £25 on 2 meals and i really regret it
Mohammed Khan . 2024-01-18
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Just had food delivered was very nice food was hot and chicken wings are amazing
Linda Lloyd . 2024-01-02
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Tried ordering from here but the driver was unable to deliver my food. I waited 1hr 30min before i even got notified that the driver was on his way then a further 30min until i got a call from the driver himself, he couldnt speak basic english and was hard to understand. He couldnt find my location and doesnt know how to use a sat nav by the sounds of things and then after 10 minutes of me trying to tell him how to get to my location he said "im so sorry i can't find it" and hung up and cancelled my order and if he did manage to get here the food probably would have been cold. Id advice that if your hungry dont order from here as the food wont turn up until ur about to pass out due to starvation. Best hope Marcus Rashford doesnt find out about this place 😬. From a starving child waiting for some munch. (Edit) The resturant has replied to me and accused me of swearing at the driver which is lies the driver was given directions of where to find me aswell as the name of the road to put into his satnav/google maps but he still couldnt find my location and then he huffed and puffed and hung up the phone after saying i couldnt find you. This resturant is full of lies, instead of teaching me how to "behave" teach ur drivers how to use a satnav and not lie!
Zinedinee Zidan . 2023-12-19
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Had a pizza and it wasn’t good. Clearly very cheap ingredients used. Inconsolable
Max Power . 2023-11-10
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This burger place meets dietary requirements really well while serving delicious food at the same time. I would definitely recommend going here
Muhammad Kashif . 2023-10-29
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Dirty place nasty food processed not fresh ingredients avoid if you don’t want to be disappointed wouldn’t even eat the food for free !
MrVtec786 . 2023-09-16
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Very tasty burgers, good service never had any esiue. Fully recommend.
ROBERT K . 2023-07-17
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The food was great. The staff was very friendly and our food was delivered fast.
Rosetta Himmiah . 2023-07-13
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Excellent. It's perfect, halal and tastes fresh. It's premium, not them type of knock offs you get at most "gormet" burger places nowadays. Full of flavour, and literally came within 20 minutes of ordering. Would definitely recommend again 👍
Muhammed . 2023-07-12
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Worst food i have ever tried no taste discusting for the money need shuting down
Kayla Lewis . 2023-07-02
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Delicious food ! Very friendly staff ! Brilliant service !! Keep it up !!
Gursewak Singh . 2023-06-17
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Great location and wonderful atmosphere
Steve Jacobs . 2023-05-28
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Cold and hard chicken fillet, and very expensive poor quality
Step step . 2023-01-24
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Very tasty food and best thing is it is halal so i love it
HASSAN JAMAL . 2022-12-22
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Very nice halal food Good for those who want to have a yummy burger 🍔 Definitely Recommend
Nayab Ahsan . 2022-12-20
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really good food should do bigger portions tho
Dionne Jones . 2022-12-20
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Flame grill food is very tasty and excellent. The staff are very friendly and always available to help. You need to try for yourself as words don't do justice .
Zulfi Ali . 2022-12-19
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Very good service, Halal Food. Very tasty
Ghulam Abbas . 2022-12-19
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Absolute dissapointment. Will definately stick to sultans going forward. Customer service was the only thing I am giving a star for here. Even that was far from perfect. The food prep was slow The food undercooked. And they made me feel uncomfortable whilst ordering and seeing my order being processed. They kept looking at me weirdly as though they wanted to spit in my food but couldn't since I was looking at what was going on. Says its halal and newly managed by a sikh family, so will have to question if this premises actually sells halal food. Definately amateurs. I can only urge Muslim brothers and sisters to buy elsewhere. Goras in general may like your food, but I have sussed you guys out on your quality which is below standards. Why is the premises so cold, please put heating on. And get a door closer, the draft doesn't help the atmosphere. Such dissapointment .. Really am shocked. .... 😱😭😭😭 Theirs a saying, "don't knock it until you try it". Well I have tried it and conclude how rubbish the food is. 😭😭😭😭😭😭😭😭😭😭😭😭
Ray Sarwar . 2022-12-17
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Food was cold. Waited in store long enough and still received cold food. Donner meat and burgers clearly weren't cooked fresh. Fries are very oily and the smashed patties cheese that you're using are very overpowering with a dairy taste.
Imran Hussain . 2022-12-11
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Ordered mega mix burger they gave me a chicken steak burger. Very overpriced and nasty tasting food
kingkong maistro . 2022-11-15
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If you want to order hare make sure you have plenty of time. One order takes 25 plus minutes. Asian owner keeping lower staff and even one member of staff is on delivery all the time.
Rapid Fire99 . 2022-10-31
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I’ve ordered from here on numerous occasions and the delivery has ALWAYS been 20-30 minutes later than initially advised. On this occasion however, and what prompted me to leave a review, was the 2 hours it took to deliver 4 burger meals! I cannot complain about the burgers, as they were decent and they usually are. But the fries have always been over cooked. Today, I’ve had to get rid of half the fries because they were cooked to a crisp! Might have to find a new burger joint.
A.I . 2022-10-29
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Very tasty and quality food . Great customer service and friendly staff .5/5
G bedi . 2022-10-22
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Food is very delicious.I like to order food there.
Lovepreet Virk . 2022-10-20
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Cold and soggy chips, burger had clearly been microwaved as wrapper was stuck to burger. Called shop very rude staff who put phone down on me 3 times then said there is nothing they can do. Tried to call back again and they wouldn’t pick up. Really stay clear of them
Julie Marcus . 2022-07-10
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Order from here regularly and the food is always excellent!
Alex Rubboli . 2022-03-10
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Ordered through deliveroo very bad experience food was cold and arrived 2 hours late and was ordered for a diabetes customer. Very let down zero customer service.will not order again.
Neelam Rani . 2022-01-21
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10/10 burger Service was good Funny lads Will deffo be coming back
dyallday . 2021-11-26
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Good quality food, cooked quick
connor brown . 2021-11-22
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I came from Dublin to surf Birmingham And seen this FLAME BURGER place in walsall and tried spicy chicken burger ,,,i swear burger was Ming blowing ,,must try this place 👌
Harnek Singh . 2021-11-02
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Great taste. Great prices. There's nothing else to say
Gala . 2021-10-03
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I’ve eaten from here when it first opened it used to be ok & now the food was horrible it had no flavour,way to many fries & they taste so cheap,no gloves & way over priced considering you can’t meet standards making a decent meal with love & effort & quality over quantity not quantity over quality!I’ll be sticking to my usual Mak Halal best service ever you should try for yourself.
Lorraine Maye . 2021-09-15
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Best burgers in walsall. Fact !! Tip. Smash whopper is lovely ;)
kye shand . 2021-09-12
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Customer service and the food were very good and I would definitely go there again.
Sam Lear . 2021-08-20
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Worst food ever bugers were not nice at all bus were soggy and the chips you may as of well heated them up with an Ice cube they were freezing and soggy first time using won't be using again best part of the meal was the pop
Aaron M . 2021-07-27
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I have food from here on previous occasions and the burgers aren't bad. But this time around I was put off by watching the staff prepare the food. No hygiene consideration. No gloves on hands, touching food, phones, tables, clothes etc and and no washing inbetween. No face masks while preparing food. These are simple things that require little effort.
S. U . 2021-07-26
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Smashed burger is a must if you going here amazing, in the top 5 of burger place in walsall
Kash Nisar . 2021-07-10
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Burgers are absolutely delicious, the flavourings are spot on and the quality is always top-notch! Very friendly and helpfull staff as well...But it is very pricey though which is why I am giving 4 stars other than that it is a great burger shop
Ruksana Soofi . 2021-07-08
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One of the best burgers I have ever had (and I've had them all over the world). On top of that the food is consistently hot and tasty. Never had a bad experience. Just work on the fries and you'll have a top tier restaurant. Keep it up. Ps. A spicy burger would be great too! 🔥
J J . 2021-06-25
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Didn’t deliver what asked for apparently they changed the menu and was blaming deliveroo for it the food was cold and cheese out of date and customer service was poor they weren’t reasonable at all what a disappointment.
Sukhi Kaur . 2021-06-18
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Probably the best meal I've had of just eat very good chicken meal the Piri Piri fries were very nice the chicken was grilled and tasted delicious will be ordering from here again would definitely recommend
Andrew Rainbow . 2021-06-12
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Never been before and I asked the lad behind the counter what's good. He pointed me in the direction of the double whooper. All the staff were friendly and helpful, even brought my food to my car save me waiting around in the shop. First impressions were it looked a bit small and at £8 for a meal deal, like many former girlfriends, size wise I wasn't impressed. However, combined with the generation portion of chips it was definitely substantial and filled me up. Chips could be crispier, but they tasted good so no real complaints there. Would definitely try again.
Higham and Rushden Judo Club . 2021-05-26
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Never ever buying from there again kids with attitude no customer service, fries where overcooked burgers quailty is poor someone needs to show them how to cook food properly and price is way too high!!! Change the name to whoop burger and add an extra £2.00 haha. I dont know who been putting reviews on here but I thing they where drunk very very poor all round
Tariq Khan . 2021-05-20
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ordered via Just Eat, arrived and was lovely and hot still. Staff very friendly when rang to check something on order Burgers absolutely delicious If I was a pirate I would rate it as 2 hooks up We will be back for more
emma clarke . 2021-05-18
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We've been ordering food regularly. Food is fresh and far better than our local place. Kids love their fries and burgers. Staff is friendly and calm including delivers. Delivery is sometimes delayed but other times got delivered in just less than 20min. Burger sauces and taste is very good. Got our free burger oth!! Will keep ordering!
dev sight . 2021-05-10
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Amazing Flavour and Taste... Pricey for Walsall.. just for the smash burger
Mohammed Shahid Akram . 2021-04-05
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Quality munch! The flavours were spot on. All cooked fresh on ordering. I walked in & was about 20mins wait (100% worth the wait) but most people order ahead then collect or get delivery. Had the double chicken wopper meal and a portion of wings(6). The algerienne (orange)sauce was bang on. Will be going again in the future!! The customer service was really good too.
Karys . 2021-03-31
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It was the first time and we'll definitely be going again. The food was freshly cooked, tasty and the staff were very helpful. The veggie selection is must try
Daljit Shergill . 2021-03-15
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Order chicken fillet burger wasn't cooked properly at all disappointing !!
Umar Malik . 2021-03-08
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Really good food..!!! Great Service.
Ricky Dhillon . 2021-03-05
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I used the takeaway for the first time this evening but it won't be the last..I had a chicken wrap and it's the best I have ever tasted..chicken was cooked to perfection ..it melted in my mouth..staff are so friendly and helpful ..overall 10 out of 10 ..
Tracie Tracie . 2021-03-05
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Burger 🍔 was too gud ....u can customize it in ur own way , mine was without oil n grilled type
baljeet singh . 2021-03-04
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Awful experience from start to finish. Sorry to say my order was wrong and cold. And the bits we did receive were not cooked properly and still raw in places.
Rachel Coverley . 2021-02-28
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I went to order a Gourmet Cheeseburger. Was advised the burger is small and to order Beef Whooper meal which I did. I was really let down with what I received. The burger looked and tasted like a standard Cheesburger which i could've got from any Kebab/Chip shop and for half the price. I can see reviews of people complementing the burgers Maybe they ran out of their Fresh patties on the day when I ordered. The shop itself nice and clean and staff were friendly but for what I paid I didn't get.
Jahan Rashid . 2021-02-22
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Ordered the Gourmand deal with a cheese burger, the cheeseburger is more like a slider, maybe 40g of patty tops, pressed like a biscuit. Flavour was ok but nothing to make me want to make a repeat visit, especially at the silly prices they charge. The same patties are doubled up in the gourmand + a chicken fillet and x4 patties on the flame grand, overall not impressed. Fries were holding oil and brown, probably the oil needed a long overdue change? As for the sauces, bottled mass produced sauce and not an in house preparation, Algerian sauce is available at a lot of local shops so nothing bespoke or unique, if anything it was a knock off of the original algerian sauce (Narwhals Algerian Sauce) which can be bought at most local ethnic shops now. Mediocre experience overall.
Joe Vlogs . 2021-02-18
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Spent just under £40 on food for the family yet the guy behind the counter tries charging me 25 pence per tub of sauce and didn't offer any sauce tubs with my order. Any other place I've been to offer free sauce tubs yet this is the only place which doesn't. You're not going to go bankrupt when handing out dips. I can't eat the fries plain, you man don't even put salt on the fries 😂
Mohammed T . 2021-02-04
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Not good as the first time, didnt offer the special dips even when mentioning on the notes.
Shah Islam . 2021-02-02
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Tasty food with excellent customer service
Ashraf Ravat . 2021-02-01
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Meh, guess being busy really takes away from the food, a lot to be desired hopefully improves over time.
Abdullah “Last Matrix Ninja” Tehseen . 2021-01-24
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Service was good and quick with friendly staff and high quality food. The packaging is also sustainable, using paper bags and wraps for the food. Would highly recommend!
Asma Pathan . 2021-01-23
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Alhumduliah great service, food was bang on keep it up guys
Hammaad Salloo . 2021-01-18
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Was recommended their smash burger by the person taking order. Overall decent beef patty burger, but nothing special. Fries were the thinner type similar to what to get at Mchalal’s etc. But it took them ages to make the food, guessing we came during a busy deliveries period.
Saify Khan . 2021-01-09
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Top class Angus beef halal burgers must try when in Walsall check out the Bearded Broz full review only on YouTube
Bearded Broz . 2020-12-31
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Tasty burgers Tried out the biggest burger on the menu called the grand flame which I highly recommend. Will be coming back soon
Luqman Habib . 2020-12-28
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Average burgers and fries that you get from most fast food places. Nothing special if your hungry you'd eat here or elsewhere. Won't order from here again.
Mister Mawaol . 2020-12-26
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First and last time ordering ordered a double cheese burger food came cold bun was not warmed up at all burger was tiny and dry definately would NOT Recommend
Jamal G . 2020-12-13
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We had the chicken classic fillet meal and it was very nice!! Service was good friendly staff. Will definitely be returning 👍
shahid hussain . 2020-11-19
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Food is absolutely delicious, I loved the burger it was super tasty. My first time here and the staff were friendly and provided a lovely quick service. I will definitely be coming here again! :)
Abeera A . 2020-11-19
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Would’ve given it a a Zero but no option, food was mediocre, burgers were stone cold and over a pound for sauces what a joke! very rude no customer service skills, . Made to wait outside for 30 mins whilst still only being 9.45 not like they were run off their feet as the place was DEAD!! Can safely say won’t be returning.
HoodZ Productions . 2020-11-18
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My hubby came in at 6pm this evening waited 20 mins for 2 burgers and this is how mine came out. This is absolutely shocking and disappointing. I wanted no lettuce and no sauce but this burger is shocking.
Sophia Tseng . 2020-10-06
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Excellent quality service very helpful and clean.
Vaughn Lee . 2020-09-26
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Tried it today best burger iv ever had i recommend SMASH BURGER
Tariq Ayub . 2020-09-14
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Great customer service, decent food.
Lyndon Campbell . 2020-09-11
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First time I visited the place it was nice and cleaned staff nice and the food was spot on I will recommend
Jay Hussain . 2020-09-07
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Amazing food best burgers I've ever had THIS IS THE GO TO PLACE
Umar Mahmud . 2020-09-04
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Best burgers in walsall must try and their fries taste like McDonald's fries.. you wont be disappointed
Aqib Hussain . 2020-09-03
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Amazing next level quality food fresh and food was exactly how we requested delicious flavouring well presented and clean packaging and quick response I would recommend my friends and family great customer service enjoyed our meals thank you.
CHOUDARY FOJI_NO1 . 2020-09-03
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Walsall defo needed a good burger place like this
Adam S . 2020-08-29
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The burgers are fantastic. The best quality food I have had in a while. The staff are very helpful and friendly
Zuhaib Sajid . 2020-08-28
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Food is amazing Burgers r on point With real taste Grilled Wings r a must
Naeem Ghani . 2020-08-26
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Wow we just love flame burger 3rd time now ordering and will be many more after McDonald's and b k for many years I won't be using them again flame burger is by far the best burger I've had the burgers are so tasty full of flavour and salad tastes so fresh also very filling trying is a must if there was a 5 star plus I would rate that staff very friendly and food always on time overall excellent
Donna Pallatina . 2020-08-26
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Food was fantastic, very tasty and fresh. Quite a long delivery time, well over an hour but worth the wait.
Lisa Rabin . 2020-08-22
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Beef burgers better then five guys! Meant to of asked if they make fresh on the premises..
ArchyBalls . 2020-08-18
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Ate from here twice in one week, Great burgers , lovely staff. My first meat burger in 5 years and I chose the right place . Had both delivery and collection and good service both times. Kids loved the burgers too.
Donna Jurdison . 2020-08-12
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Mouthwatering food, the burgers are bang on soo fresh, excellent fast service, chicken breast soo soft and tender full of flavour, I love it, definitely will be going back
Tia Saj . 2020-08-12
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Loved my experience here. Whole family was looking forward to it from the positive feedback we had. Glad we werent disappointed. Burgers good quality and tasted delicious. Itll become our go to place now. Worth every bit of the price. Love the variety on the menu and the friendliness of the staff. They go the extra mile for their customers right to deliveries on the front door.
Aminah Zia . 2020-08-11
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Probably the best menu we have in the area! Never disappoints
Kiran Mahmood. . 2020-08-11
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First time today. Great friendly staff. Bostin tripple stack burger and fries cooked fresh. Perfect 🤘🤘🤘🤘🤘🤘
lee nicholls . 2020-08-10
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10/10 Amazing food . Highly recommend the food from Flame Burger. Thought it was “just another burger place”. I’m not one to leave a review but this place deserves recognition. The whole process from the point of ordering (have to give Ahsan appreciation for his great customer service) to collection was stress free. Highly recommend the Peri Peri Wooper and the hot wings. You will not be disappointed.
S Ali . 2020-08-07
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Ordered from here a few times and am always really pleased with the speedy service, friendly and helpful staff. Hygiene is always on point and I love the variety of sauces they offer. All food I’ve had from here is delicious and perfectly cooked. Tried the tower burger for the first time today and I can honestly say it’s far better than kfc. Thank you flame burger I will be back!
Linda Lloyd . 2020-08-07
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First time I ordered food on a busy evening it was slightly above average, burgers were mostly correct, and fries were fresh. However I ordered a second time on a quiet lunchtime and the food was subpar. It was quite clearly not fresh, fries were stale and burger buns were dry. Not what I expected since the store was not busy at all. Disappointing for the amount of money spent!
Safiyyah Isakjee . 2020-08-07
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Absolutely loved the food was prepared to a 5 Star standard, This is what we all been looking for to see food being prepared in front of you can definitely see the Grillers are On Point with the Love and Care taken when Preparing The Food. Would Most Definitely Recommend So Please Pay Them A Visit...#NoFlamesToHigh
Mo Zee . 2020-08-06
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The double beef whoppers were nice and tasted fresh, did want the peri peri chicken burger but had finished (hence the 4 stars) other then that the staff were polite and food was prepared on time overall enjoyed it and will order again, hopefully get to taste the peri peri chicken burger 😬 next time!
Raeesah Hans . 2020-08-02
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Very welcoming and helpful staff. Very tasty, great value food and very clean premises. Definitely worth a visit/delivery...
Dave Horton . 2020-07-29
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Ordered the flame smokey and the Peri Peri Whopper. Order arrived early which was good. The flame smokey was cooked to perfection and the turkey rashers were tasty. The kids liked the. Peri Peri burgers. Wanted to take photos but the food disappeared before I had the chance. Will definitely order from here again.
Zubair Aboo . 2020-07-29
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Great food and even better service. Highly recommend.
Muhammed Tarek Ahmed . 2020-07-27
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Amazing staff very helpful And polite, food is so tasty and fresh. One of the best burgers I have had!!!
shazma begum . 2020-07-27
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130 Opinions
Food was ok but we are very disappointed to find that we have just received a parking ticket for parking in the pub car park. We did not see any parking signs as we were too busy helping our elderly mother into the pub. When we were shown to our table the server never indicated that this was something we needed to do so very annoyed to have this £60 fine to pay !
208 Opinions
came here first time we sat in a booth and had to squeeze in to sit down and had booster seats to sit next to us on the seat..had a look at the menu some things are pricey for what they are ..I had a English breakfast was nice but fish fingers didn't like they didn't taste nice ..the karak chai wasn't made right..nice place to have a catch up but pricey for what u get
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Greeted by Gemma in a friendly welcoming manner even though we were a little early for lunch. Georgie served us and took our order and was sensitive to my allergies. Both of the staff were super even when the restaurant got busier.
58 Opinions
I came in today with a friend for a quick drink and I wasn’t sure on what to get as I didn’t want to go for my basic drink the caramel frappe. But, I was greeted by the woman at the till whose name I think was Clair and she provided great customer service and helped me choose out a drink asking me what my preferences where. She was so sweet :)