Based on 1.614 opinions finded in 1 websites
Based on 1.614 opinions finded in 1 websites
Opinions
Expensive for a squashed burger wrapped in tinfoil and thrown in a bag tbh
Paul Cundell . 2024-08-19
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Great place to eat. Customer service on point. Clean dining area. You may bump into football and rugby players if you visit during the day. Overall worth visiting.
Mo Bellamy . 2024-08-16
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Very expensive considering its just burgers n chips. Not somewhere that I would consider going again
Graham Roberts . 2024-08-01
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We love coming here! The burgers are always amazing and the chips are just top notch!! Came on a whim on a Thursday night and was served by Sam, our food took a little longer than usual but it was no problem for us at all as we didn’t realise until he apologised, and he couldn’t enough. We were offered a free milkshake for the inconvenience and that made my boyfriends day I think!! Burgers were fab and the service was fantastic, Sam is an absolute credit to you guys, very friendly and clearly a hard worker!
Jocie Reardon . 2024-07-25
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The burgers were amazing but most of all Ethan was so helpful and really happy. Our order wasn’t easy with the kids but he was patient and helpful with his suggestions. Give him a bonus!!
Luke Ashmore . 2024-07-01
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Let's be clear, this is a review of a quality burger joint, not a fine dining restaurant. Five Guys restaurants do what they do well. They serve juicy, tasty burgers with a great selection of toppings and excellent fries. The service, as it is, is order at the till and collect from the counter, so 5 star service in this context is just being friendly and getting the order right. The atmosphere is what you'd expect in a burger joint, clean and bright.
Dan Benatan . 2024-06-22
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Came here last week and the manager on shift had the best customer service I've ever experienced, and just come in today at almost closing time and got the same level of service from a different manager(Dominic C), shows you the levels are the same regardless who's in charge. Really nice food and really really friendly customer service. 10/10
Kai Odebode . 2024-06-09
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The staff here are super nice, and the burgers and fries are really tasty. The only downside is that it's a bit pricey.
Amanda . 2024-05-28
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Robert our server was great! We came here starving from a long journey and he greeted us warmly and was such a patient and polite guy! He needs a raise, thanks Robert!
aaron friend . 2024-05-21
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The meals are packed in takeout containers even if you're eating in. The French fries are too salty and not that great. There aren't many options to choose from.
Ifepe Chidi . 2024-05-21
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was served by jamie, was great and suggesting the good things on the menu and was very accommodating. will definitely be back!!
christina v . 2024-05-16
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Went here as I was craving a good burger, not an overly expensive restaurant style or a cheap lazy style such as McDonalds or similar. They have an insane amount of customisation available for your burger options as well as hotdogs and milkshakes. There’s also free peanuts for those that enjoy them. When I was ordering with my fiancée, she didn’t order a drink due to the price (it is relatively pricey in Five Guys) and the server gave us a free cup on the house which was really nice and surprising. Honestly made the entire trip feel that much more endearing and enjoyable. Near the seating area is a board that allows customers to draw a picture and place it on the wall which is a really beautiful touch that you don’t see in many places anymore. Overall, love this place. Quality burgers and fries. Lots of variation. Unlimited refills on soft drinks. What’s not to love?
Andy Teasdale . 2024-05-13
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Five stars for five guys, there are so generous
K-T F . 2024-05-12
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Best burgers money can buy, but it's not cheap. Staff are great.
Andrew Hirst . 2024-05-06
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Me and my partner went here tonight, fancying a Five Guys, we were served by the wonderful Becky. Upon my request of "as many pickles as you can give me without being sacked" she promptly relayed this to the Burger Chefs Niamh and Curtis who were accompanied by the manager, Jess. And boy did they pull through. Once I opened my burger, I was greeted with a healthy handful of pickles. This made my heart warm and my belly happy. 10/10 service, the crew were brilliant and we all had a laugh about my love of pickles.
Laura Ciesielska . 2024-04-23
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It's a chain, so you know what you're getting. Always seems to take a while to get your food. However when you do, it's fresh and tasty.
Rob May . 2024-04-20
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American firm, dope scenery. Food was okay but can be improved further however staff were friendly and amiable. Would definitely visit again
Philemon Olusegun . 2024-04-16
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Fantastic food, had burgers and cajun fries, would recommend
adrian greenwood . 2024-04-12
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A spontaneous trip whilst I had an hour between meetings. Thought I'd treat myself to one for the first time and see what the fuss is all about. Burger was fresh and tasty. Chips were very, very tasty. Service was impeccable and friendly. Expensive, but if there's 2+ of you, I imagine you can share the chips/drink and just get a burger each. Nice place to sit for 30 minutes whilst I enjoyed the burger and chips. The only slight criticism I can find is it was very cold in there. Other than that, full stars.
Tif . 2024-04-09
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Basic overpriced burger joint £56 for 4 meals wasn't even hot
Nixy Nixon . 2024-04-05
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Lady forgot to make my son's milkshake so I asked for a free burger which I got. As I thanked and walked away I was told she whispered something under her breath which seemed like a swear word.
Emma Mitchell . 2024-03-29
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Food is delicious, burgers hotdogs and fries are our of this world. Still overpriced yet e still keep coming back for more. The only downside to our trip was discovering they have stopped the extra pistachios with the milkshakes which was the main reason we returned this time around. So please give his if you want us returning get those pistachios back because they make your milkshakes irreplaceable
Anthony Arnott . 2024-03-26
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Very difficult this one but here goes...the chap who served me was very pleasant and helpful as it was our first time...he explained how to order and made suggestions. So we both had a small cheese burger 🍔 and fries 🍟...and a milkshake each...well...I nearly dropped dead when he told me the price...just shy of £30... The place was clean and tidy and the staff were great...but been £30 lighter in the wallet kind of took the edge off...I can honestly its no different to any other burger 🍔 joint apart from the skins left on the fries. At least I can say I've tried it now.
Dean Tyne . 2024-03-20
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Was told it was next level. I wish I went to scabby mcdonalds over the road half the price and better food and that is saying g Summat for mcdonalds to be putting out better food 🤦♂️
Jake M . 2024-03-20
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I only popped into to order and collect for family, the burgers are made while you watch. I cant comment on the taste but ive been assured they are the best. The service was excellent, it was very clean, staff were friendly and helpful and the atmosphere appeared very chilled. I will be trying the burgers soon. 🍔
Tammy McKune . 2024-03-14
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Expensive as burgers go (since there is a McDonalds about 400 yards away) but you cannot beat that hand made just for you, freshly cooked to order taste! Keep up the great work!
Steven Loveland . 2024-02-17
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Always friendly, helpful staff.
Kyle Slaven . 2024-02-16
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The best, always. Always give you plenty too
Jessica Jade . 2024-02-10
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Burger was good but not great, a bit greasy and there's better out there nowadays. Fries were a bit soggy too. The pistachio milkshake was delicious.
Edd Almond . 2024-02-08
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Outstanding helpful friendly staff. Spotlessly clean including toilets. Fresh lovely burgers and Cajun fries and hot dogs. Party of 8 had a superb time.
Scott W . 2024-02-03
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Great all round nice tasty Burgers and Hot dogs.
Md 2k . 2024-01-17
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Love a good milk shake and burger.
Adam Hosker . 2024-01-09
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Burger was great. Fri's were too salty. Can't get water and why is it so expensive. Not safe for people with nut allergies
Ellen Bartrum . 2024-01-05
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love this five guys!! the service is always great and so quick, special shout out to Aleksandra who took our order, super friendly and just overall good vibes - thank you!!!
Emily Rose . 2023-11-24
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Second visit to a 5 Guys....amazed by the food, then taken back by the cost, BUT when all said and done .....will definitely visit again soon!
Clive Adams . 2023-11-24
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Food and staff excellent, but the restaurant was very cold, it was warmer in the toilets.
Steven Crabtree . 2023-11-21
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First time I have had a 5 Guys and it was brilliant. This is a decent little restaurant. Well staffed, didn't take too long to get the food (which was great).
Bill H . 2023-11-13
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Great food and shakes but i can no longer eat here.. why?.. ill tell you why.. The lads (not lasses) that work there, have B.O that bad, when they walk around it leave a nasty awful stench trail. To be frank.. its absolutely disgusting and offensive.. deodorant is clearly lost in time and space here.. Bring a nose plug and air freshener.. god speed
Daley Graham . 2023-11-06
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Great service! Burgers are super delicious and I think the price reflects their quality. Also, they are very generous regarding fries and the burger toppings.
gaba221pf . 2023-11-03
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The best burgers but expensive so really only a place for a treat.
Michelle Hall . 2023-10-27
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Russell the manager really goes above and beyond what is expected. Thought I had an issue with my order which was resolved in a very professional way by a decent guy. Just who you want running your team
Dave B . 2023-10-04
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Super friendly staff. Did as good as always.
Nick Vollans . 2023-10-01
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Delicious burgers. Better than other large fast food chains but that is also reflected in the higher price tag. The restaurant was super clean but overall lacked atmosphere. Much of the 'decor' was what appeared to be reprinted magazine information pages from the 50's on foam board. Free salted peanuts that you can shell are a nice touch.
Chris Aitchison . 2023-09-24
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We came in for lunch and were served by Aleksandra. The service was excellent. Our server to the time to explain the menu and offer us tips on how to get the most out of our meal. I think that Aleksanda went above and beyond today.
cas And . 2023-09-22
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Clean, friendly staff, great food, great portion sizes, nice free peanuts.
Izabela Galla . 2023-09-12
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Thank u to ladies at five guys for my pups special birthday treat
Rebecca . 2023-09-10
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Love this place, the food is always bang on. Best place for a cheeky burger hands down.
Luke Smith . 2023-09-08
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Not a big shake lover but after my 8yo son told me to try a biscoff with banana shake I'm smitten, I don't leave reviews much either but after visiting today for lunch I slurrped my shake while my meal was prepared and after asking to order another (with mild embarrassment) the 2 sweetest and beautiful female staff gifted me my shake as, in their words 'i was so nice'. Now sadly it's rare to find 2 very young, beautiful girls who work in a fast food restaurant who were both extremely kind, friendly and had the biggest of smiles😁 but seemed to be making the best of their day and in turn making my day too. It costs nothing to be polite, and a smile almost always turns someone's frown up side down. So I want to send a massive kudos to these 2 young superstars. You are a credit to your employer and to young people everywhere, especially with all this WOKE bullcrap that seems to be corrupting the younger generation. Too many of the younger and especially pretty girls seem to act entitled and look down on others simply from the fact that they are pretty. Well the best part 6 is on the inside, society much preferred 6 those younger people. So Don't you 2 fab five guys girls ever change as you will always bring joy to others. Absolute darlings you are❤️. From the baldy builder 🤣
Mr Probase . 2023-08-31
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Great service by manager by Alex. Very helpful and polite from Kesh! :)
Kesh S . 2023-08-03
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Not a fan. Only went as my 11 year old was asking over and over.
S S . 2023-08-02
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The burger was a little cold and shouldn't happen on expensive food.
Steven Kane . 2023-08-01
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Best place ever to eat thank you for all the staff and my sister who work there her name called Chloe light
Callum Light . 2023-07-16
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Absolutely absurd the amount they charge for something which is about as good as a Big Mac. I have wanted to try 5 Guys for ages but I was left utterly disappointed with the experience, and a little hungry and a lot lighter in the wallet. Really don’t waste your money you can get 4 double cheeseburgers at McDonald’s for the price of 1 here. It’s certainly not four times as good if at all.
Tony Lawson . 2023-07-15
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Don't know who they are but I'd buy all 5 a pint. Top notch food 👌
Dan Soltan . 2023-07-11
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Very good service !! Love the caj fries 🍟
Kamal Khan . 2023-07-04
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The milkshakes were great. Portion size of chips was big.
Erica Brown . 2023-07-02
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Great staff very friendly, burgers are good very expensive for what it is, chips are brillant and you get loads 😋 milkshakes really good, plenty of choices available for burgers and toppings, free peanuts 🥜
Gurdeep Samby . 2023-06-30
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Ordered 3 burgers and 2 large fries via deliveroo. Order arrived with 3 burgers no fries. Driver does not know what happened, five guys claim they had given the driver the fries. Customer support only refund for the missing fries! So I get to pay for an incomplete meal, which I don't want to eat on its own. Great Friday evening with the family, thanks!!
Tom Jaboc . 2023-06-23
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Place is always great service from staff and aren’t any complaints. Found a hair in my burger this time but spoke to the staff with respect and got respect back. Was swiftly dealt with and they provided me with a new burger. Manager came over and offered us some fries and milkshakes. Only thing preventing from a 5 star is the hair in the food but what’s also preventing it from 3 star and below is the service provided. Would recommend this place.
Ben Hilton . 2023-06-22
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Fabulous food, always is. Very quiet though.
Don Mitchell . 2023-06-19
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At first you review the prices and think no way is a burger worth that. Then you take the first bite and boom £10 well spent. Fries are to die for but you get way too many I would share one regular fries with a friend as you cannot eat that many. Public enemy once said don't believe the hype when it comes to five guys they were wrong
Stu Renton . 2023-06-17
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If you want a burger a bit different and tastier from the major fast food chains then here it is.
A . 2023-06-04
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I was pleasantly surprised by the quality. This was an outing for the grandkids. They wanted to go to McDonald's which I vetoed, so we compromised and went to Five Guys. Did not regret it.
Zena Hounsell . 2023-05-28
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Best burgers, cajun fries and shakes!
Christian Renton . 2023-05-13
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Really good fiveguys experience
I S . 2023-04-24
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Wonderful staff and very nice food, really enjoyed what I ate
Allison . 2023-04-12
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Nice clean restaurant. The milkshakes are probably the best I've ever had. It is very expensive for what it is. For me, it's a once-in-a-blue-moon visit to Five Guys. Highly recommend it if you are feeling flush. Would be 5 stars if not for the price.
Ikky Bobby . 2023-04-07
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Tasty but a bit pricey for what you get!
Melissa Golding . 2023-04-06
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This place is out of this world
Michael Thomas . 2023-04-05
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Quick service went in just before closing time and was not rushed to get out, which is unusual, was busy upto close
Dannie Vah . 2023-04-02
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Lovely food 😋 always very helpful staff.
Donna Hogan . 2023-03-18
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Great burgers and huge amount of fries
Dyatel Dgbvca . 2023-03-13
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Staff are always happy to help and the service is quick. Not had a bad experience Food is spot on
Hollie Stirk . 2023-03-12
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I love that you can add different toppings to a burger. The potions are really big, so I always go for small burger and fries. There are plenty of condiments. Clean and tidy, fast service. Is pricey, but you get what you pay for. Usually empty inside on a weekday evening.
Tara Brown . 2023-03-12
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Very good burgers, chips and milkshakes, but like all Five Guys outlets it was overpriced and an uninspiring venue. The benches are hard and uncomfortable and it's difficult to move between them. At £15 per head they should do better.
Seb Carroll . 2023-03-12
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Not been to Five Guys in Kirkstall for ages and this time it is the same great service and food as I remember. Now that is consistently great service. 2 Bacon Cheese Burgers and a Regular fries between 2 is well enough. The burgers are numbered on packaging and receipt so you know which is which when you get different meals. I can't rate them highly enough. 100% beef burgers and proper fries all made on the day (not a freezer in sight)
Timothy Smith . 2023-02-26
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Food is expensive but quality is great. 100% better than McDonald's
David Wilson . 2023-02-20
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Bacon double cheeseburger hit the spot with a side of large fries and they really are a large portion. The chocolate milkshake tasted like a proper milkshake unlike other well known brands.
Rupi Matharu . 2023-02-15
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Bloody love a fives guys! £30 plus for two meals it ain't cheap but my word is it good burgers! Try it at least once!
Jon Spencer . 2023-01-27
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Fast food, self serve food place. Very similar atmosphere and setup like McDonald's, but significantly more expensive! We decided not to eat here, but did get milkshakes which were pretty amazing!
Hannah Hercules . 2023-01-25
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Great service and food as expected, very good location with other food options nearby, a good size restaurant with plenty of room for diners and wonderful lighting from the large windows.
Frank McKinney . 2023-01-22
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Ordered a lettuce wrap burger, absolutely disgusting. Sad, flimsy lettuce wrapped around a cold burger with cheese that I didn’t ask for - I ordered plain. (Very worrying for people with allergies). For two burgers and fries cost nearly £30 - appalling quality and price.
Emma Cresswell . 2023-01-14
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Great food, drinks and service .... cannot fault any of it. An interesting USP with the salted roasted peanuts and use of peanut oil. It was very noisy which was probably because it is very popular and had a crowd who were genuinely enjoying the experience. I think I've got too used to a quiet night in!
Loraine Hughes . 2023-01-10
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Repeat visitors to Five Guys! Good is great, fries portions are very generous,and the place is kept nice and clean.
Graham Fisher . 2023-01-06
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My new go to place for burgers, fantastic service from the team, food was delicious, you might think the cost is a little more expensive compared to other well known burger places but it's worth every penny. Highly recommended.
Steven Welsh . 2023-01-01
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Good burgers - I would have liked the bacon to be less crispy.
Raghu Das . 2022-12-29
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Great burger and large portions of chips. Perfect for fuelling up before the cinema
Simon Franklin . 2022-12-28
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Really do enjoy the food here. The service is quick, efficient and clean. The open kitchen view allows you to watch them work and it's oddly satisfying seeing everything come together. They are really good with cleanliness and food hygiene too. The food is delicious and they are extremely generous with fries. If you order a small you can feed a family of four. The only issue is Five Guys is quite expensive. If I remember correctly, I've ordered a burger, fries and a shake before and it came to almost £20. Quite a pricey meal but if you're having it as a treat it's definitely worth it.
Owen Evans . 2022-12-11
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First time ever visiting Five Guys after wanting to try a burger for years!! I absolutely loved my bacon cheeseburger and so did the whole family! I knocked a star off for not having a kids menu and been abit overpriced but the small burgers are perfect kids size anyway! We got a large fries to share which was more than enough for us all!! The milkshakes were also delicious and I liked you can get free refills of the cola etc. I would definitely have another Five Guys!!
Megan Procter . 2022-12-04
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Very good place to eat and drink
Brian Anderson . 2022-11-26
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Standard five guys food very nice and quick
Josh Kuryk . 2022-11-16
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Visited this evening, the lady on the till and making orders with glasses were super friendly and helpful. I didn't see her name but would definitely come back to this store. I always have good service and treatment
Mitchell Knight . 2022-11-15
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Some of the best customer service from a fast food place I have ever experienced
A King . 2022-11-12
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Always good. Maybe expensive for burger and chips but if, like me, you like all the extras then worth the price. It went down to 4 stars whilst they didn't have the free nuts, but they are back now, so back up to 4 stars!
Peter Yeo . 2022-11-07
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Lovely burger my wife and daughter told me to come and I wasn't dissapionted 👍
Richard Payne . 2022-11-02
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5 Guys are my favourite burger franchise and this is my favourite branch. Food and service always top class.
Bob Knapton . 2022-10-14
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Our first visit to Five Guys Uk. Service was relaxed, informative, very friendly and professional. Now the food. Bearing in mind this is basically a burger and hot dog joint. As a takeaway it has to be one of the best. Very very good. Why not 5 stars? Simple the spicy fries were over seasoned for my taste. Thank goodness their choice of beverages was immense 100 really? Well done. Im a terminator. I'll beel bak!
Too Old To Die Young . 2022-10-07
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Went there with a friend. It's a burger from heaven in England. Everything was fresh. Been there 2 times in 3 days. Heaven means real Heaven Not (USA) 🤣🤣
Jaad Rehmat . 2022-09-18
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Lovely food, typical five guys experience
Joe Edwards . 2022-09-11
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Good place to come but more cleaning needed as quiet and tables a bit sticky. Though laughed at policy of not taking nuts outside due to allergies but just have peanuts in massive boxes at the door to just take and eat.
Xzandra Lee . 2022-09-06
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