Based on 2.419 opinions finded in 3 websites
Based on 2.419 opinions finded in 3 websites
Nº 236 in 703 in Cambridge
Opinions
Burger was flavourless and overcooked, the oil they cooked the chips in had clearly not been changed for a while and they over cooked/burnt the chips , customer service was soulless and it’s way overpriced food for what you are actually getting and the cleanliness was non existent
Jamie Seymour . 2024-12-28
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Popped in here just after a gig at the junction, the restaurant was just shut as we got in.... The team member on the counter went out of his way to sort my son out a little burger and fries as he was upset as he'd been looking forward to it all night. Staff were super friendly even at the end of their shift and it was greatly appreciated!
Adam Brown . 2024-12-19
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Shout outs to Roli for a friendly and exceptional customer service - you went above and beyond!
Khashayar Khoshrou . 2024-12-19
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Amazing experience Rolie and the team did amazing with the food
Touché Creative Arts . 2024-12-18
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Delivery time was pushed back multiple times, also I ordered Cajun fries but got regular instead. Courier was patient and food was delivered in good condition.
Grace . 2024-12-07
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My beautiful-haired man Rollie has the best customer service in the game. Food hit the spot just right.
ted scotcher . 2024-11-26
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Ate here before a show last night and really appreciated Roli’s enthusiasm and leadership with his team. The food was great and the service just as good! There needs to be more Roli’s around. A great leader taking his team with him. He would not accept the praise for himself and congratulated his team openly. Superb guy, superb team!!!!!!
Natasha Meddeman . 2024-11-14
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Full of student's from college over the road,most of them not eating 5 guys,just taking up space,food was good as ever though
D King . 2024-11-07
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Good service, manager gave us four free drinks, great burgers. Chip portion is huge!
Caroline Tanner . 2024-10-28
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I ordered a takeaway from there, when I received the order it is totally cold when I asked rider he told me this not his mistake because he showed me he arrived my destination within 10 minutes.and also the burger was so hard.
Anamul Islam . 2024-10-27
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The guy working the till Friday night with a beard and tattoos was so friendly he made my day! He deserves a raise as do all the workers for being so efficient when it's so busy
ashley sage . 2024-09-21
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The food was left on the other side of the building
Miles . 2024-09-08
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Great food as always, but it's getting pricey now. Came here with my son after a visit to Clip and climb round the corner. We got 2 little burgers (one with bacon) a small fries and a soda and it came to £27 (at the time of writing)!! The food is easy to swallow, but restaurant prices for what is (great) fast food is making it harder to justify coming 😔
Karl Nicoll . 2024-09-03
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I ordered 2 cheeseburger and one large fries only the fries is here ? Are you serious????
Alexander . 2024-08-27
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Far from tourist crowds, close to train station. Perfect place to rest and enjoy. Great staff, delicious food.
Emine Ozturk . 2024-08-18
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Five guys has really good tasting burgers 🍔 and fries 🍟!
Alex B . 2024-08-08
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Del was great spot on Del 5 star all the way
Steven . 2024-07-18
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Perfect in EVERY way. Juicy scrumptious burger, the perfectly seasoned fries, creamy milkshake and nicest service.
M . 2024-06-29
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The food was delivered terribly from five guys. The driver was a little bit annoying, but he gave me a bag of grease
Sean . 2024-06-14
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Really good food delivered in good time by a friendly courier. Excellent all round
Neil . 2024-05-24
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Delectable food and they provide free peanuts which I'm not sure other branches do. Thanks everyone!
V P . 2024-05-19
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Ordered to pick up. Arrived early, staff could not have been better, very attentive, polite. Food whenever ordered is always good. There is the expense thing, but to be honest, you can see them making the burgers, THEY WEAR GLOVES, which is always awesome. ( Should have a little tip jar, I will sure add to it, given their service)
Nick Askew . 2024-05-12
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Hi. Dear all I need to tell you what happened today to me. With Italyan manger she is from Italy. 🇮🇹. She refused to give me food because I park my bike in front. She is not professional. And not helpful. And she didn’t respect me. At all she is racism I think I’m gonna to take legal action if she did not say sorry to me. And. I advise the big manger to fire her from the store. She is not credited to the business at all. She is mintely have problems I did record everything what happened if she did not say sorry I have to contact with. Leader So please get in touch with me
abdalbast masaud . 2024-05-12
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the time was changed a couple of times which made dîner impossible to plan as initially expected.
Philippine . 2024-05-12
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Excellent food, though expensive. Good customer service. A bit too noisy though.
Will Novick . 2024-04-24
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superb as always, and speedy delivery, thank you
Ania . 2024-04-18
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Burgers worth the price ;) The fries are amazing!
Tom Stanczyk . 2024-04-13
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I just received the best customer service ever from Emma Thank you for making my day!
Mateo Squire . 2024-04-07
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Really lovely engaging staff , freshly cooked burgers and fries with generous portions, good wait time for food , added benefit of free monkey nuts
Lisa Kantar . 2024-04-06
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the numbers did not correspond to the burgers which created chaos with kids as by the time the 3rd one was unwrapped the first burger was already eaten.
Pierre . 2024-03-13
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Best grilled cheese sandwich I ever had.
Larold “Bobgite Classique” Aarence . 2024-02-23
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Service was relatively quick for a Five Guys, food was good, and the restaurant was clean. More of an issue with the building itself, but was hard to have a conversation and order at the counter with the high metal ceilings causing quite the echo, and the music was very loud.
Talon Fast . 2024-02-22
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Some of the food was cold when it arrived
Catriona . 2024-02-18
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Small quantity of fries compared to what they used to have. Bag was split at the bottom. Cold burger.
Daniel . 2024-02-17
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Great burgers and fries. Tommy gave us amazing service. Overall very happy! Great milkshake
Tuen . 2024-02-10
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The Best Five guys The burger was delicious and especially the milkshake was delicious, many thanks to Tommy for the experience!
Dalis Cruz . 2024-02-10
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Huge order, delivered on time and still warm! Nice one!
Stephen . 2024-02-02
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Tried this place for lunch today and wow I was blown away. The staff where really professional and welcoming, with smiles on their faces. The food was ready in good time and was very good quality and I really believe as five guys Quoted " we focus on the food, not the fast". I would recommend the bacon cheese dog & the bacon cheese burger, the fries are probably the best I've tried. The atmosphere was great and had a real American vibe about it, the music was a little loud but was bearable. Overall fantastic
Aaron Crane . 2024-01-27
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The service was pretty fast, the restaurant was spacious and very clean. Now: Oh my god, the food. I had the bacon cheeseburger, regular fries and Five Guys Shake with Reese's and Oreo cookie pieces, it was literally the BEST food I have ever tasted out of anywhere I've eaten in my life. Nothing less than perfection. 10/10!
Rhys Peters . 2024-01-15
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It Is the best fast food in Cambridge. Food Is good and It Is delivered very fast. There are always space in the local.
Giuseppe Solano . 2024-01-13
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Without breaking GDPR, Mr. T, amazing service, wonderful lad, would invite over for a tea, I'm dr btw, gave me free milkshake, even though I'm not a medical Dr but just philosophy 🙌❤️❤️❤️❤️💗💕👍🏾🏰👨⚖️
Marina Avena Maia . 2024-01-12
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Tommy was very friendly, food was good
Gaius T . 2024-01-12
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Chips were soggy and cold. Burger was sooo dry, and cold 😖 did not enjoy it at all.
Leky . 2024-01-09
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Music a bit too loud for my liking. Chips are very morish, you will not be able to stop going "om and nom and nom". Veggie burger with cheese was yum too. Had pickles as extra topping. Peanut Butter shake was epic to end with, like ice-cream. Girlfriend enjoyed her chips with ketchup. I had mayo.
Lady Tottington . 2024-01-07
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They're not called Five Dog, but they're not called Five Burger either. Quite loud for my taste, but a great pistachio shake 😋
L. O'Brien . 2024-01-06
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The burgers are awful. Whoever says the opposite just haven't tried good burgers, I'm sorry. Fries aren't great either. Milkshakes are probably the best options here.
Yurii Zaremba . 2024-01-01
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we had a lovely service there was around 13 of us and it was fast and a lovely team to serve us food was quick and they coped with us really well 1st class service
Thomas Harvey . 2023-12-27
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You go here for the fries. The best in town. Also, customer service is really good, which is not something I can say for a lot of places.
Radu Tomy . 2023-12-18
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The food was very good. The service was very good too. It was, however, freezing inside and for this reason I would not go back, you really couldn't enjoy your meal. The place was full literally of teenagers sitting about not buying anything. There were teenagers sitting in groups on the floor outside also.
hazel Johnson . 2023-12-05
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Not only it’s the best Five Guys in Cambridge, but also the best of all I’ve visited in the UK. It’s one of the few places left in Cambridge were food is fresh and so so tasty, the place is always clean and the staff is really amazing and kind. The manager is really doing a great job, providing amazing customer service and making sure that the other members of the staff are also trained to provide the same type of service. Congrats to them all for doing such an amazing job ✨
Noli 67 . 2023-12-03
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Nice food as always.Service was a bit slow.
akhil Antony . 2023-12-02
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Ordered a milkshake, didn’t get the toppings right and mixed them with another shake and left out half of the other requested toppings
Daniel Singh-best . 2023-11-29
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A nice if not a bit expensive for a burger joint, food good though.
Phil Hession . 2023-11-27
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The food is nothing special compared to what you pay for it, but you have ample opportunity to customize your burger choice. However it is nice that it stays open late.
Valentina Cerenzia . 2023-11-22
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So, we had an eventful evening, friends in not the best states, and this five guys MADE OUR NIGHT, they were so nice and lovely, the food was delicious and it raised my mood 🩷
Archie Meikle . 2023-11-20
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The food was amazing, atmosphere was alright but the service of Emma was insanely good. She’s the nicest person and deserves a raise. I love her.
ollie mannion . 2023-11-18
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All Star Wars, Star Trek, and Sci-fi fans should eat here at this incredibly friendly Five Guys! The food is awesome 😎👍
Stein Are Stølen . 2023-11-12
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Five Guys burgers and fries are consistently good, but this branch is open till late and it’s great after a movie at the Light Cinema or a gig at the Junction. Staff always friendly, too.
Jon Hill . 2023-11-10
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Great burger and fries. Staff friendly and helpful. One star off for atmosphere as it's a bit soulless but then again it's ideally located for the leisure facilities nearby. Recommended.
Simon Short . 2023-11-10
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Five Guys on the Leisure Park is a great place. My daughter loves it, the staff are amazing, and it is always clean, bright, and buzzing.
MatthewA . 2023-11-10
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Great quality, friendly staff, clean..Great place for a very nice meal and relaxing
Felipe Mazza . 2023-11-09
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Chips were very salty but tasty! Portion size bigger than expected.
Liz Lock . 2023-11-07
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Chips were cold and so salty. Burger was thrown together
Anna . 2023-11-03
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Best staff who provides best service to customers. Love it!
Prathamesh Deshmukh . 2023-11-02
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Everything from the food to the service was great, would definetly recommend. Will be going again.👍
Dino Pelagalli . 2023-11-02
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Nice service from surya the manager
rutvik jajee . 2023-11-02
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Really good food with amazing friendly and fast service. Clean environment with plenty of seating options
Abi North . 2023-10-31
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Work next door and these guys always sort me out, great staff and amazing food
Ryan Mensah . 2023-10-29
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Amazing food, Amazing staff, Amazing ambiance.
Ishwar Bankar . 2023-10-29
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Fantastic service and brilliant food, a model example of a five guys
Thomas O'Connell . 2023-10-28
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Been to five guys many times now, mostly in Norwich, this five guys is massive! Plenty of seating! Went for something different this time because I saw recently you can have a Grilled Cheese divided into two halves to act as the buns and then pay for 2 extra patties or 1 If you wanted a single. This was up there with one of the best burgers I've ever had, anywhere, so cheesy, crisp but juicy patties, soo good. Highly recommend asking for this off menu selection.
Alex Antonietti . 2023-10-24
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Excellent service and excellent food - delivered in good time. Very happy with everything
Neil . 2023-10-20
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Friendly staff and quick service. Food is great as always. Will definitely return!
Carlos Pinhao . 2023-10-15
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Best burger and chips in the leisure centre, wouldn't recommend anywhere else
Luke Chaffey . 2023-10-15
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Great service, friendly staff and amazing music for a fast food joint!
George GEORGE . 2023-10-03
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It's big and spacious Working long hours The junk food was not really tasty and it's super expensive. With the same price you can go somewhere nice a restaurant or so and pay the same or even less. Very noisy
Hi Wa . 2023-09-30
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Best fast food experience out there. Bosh!
BonkersMelon . 2023-09-29
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I don't know when a burger, chips and drink got to be £20. It seems a lot for a flavourless burger topped with sticky processed cheese. The place is loud and uncomfortable. The staff are great.
Michael Martin . 2023-09-27
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Staff always friendly and attentive. Food is always very good and tasty, but a little expensive. The custom drinks machines are fantastic and clean, but again too expensive. My only gripe is the music is a bit loud for my liking. Its just a tad distracting if you want a relaxing eating expensive. Otherwise its always a great go to place for me
Tom Handley . 2023-09-12
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Always TOP service from Five Guys!!!
Chie . 2023-09-10
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I have visited this specific Five guys restaurant now for just over a year and I have absolutely nothing bad to say about this restaurant what so ever! Their service and their food and everything about Five Guys is absolutely Top quality, the Staff is nothing but Professional and Amazing with customer service!!! 10/10!!!!!!
TrekZ . 2023-09-07
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The Staff are very friendly and helpful. The food always hits the spot 😋 cooked very well and tastes amazing always.
Oladotun Amosu . 2023-09-07
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Tasty food, quick service, clean facilities. The portions of fries are LARGE. We get one regular between the two of us. Regular burgers are double patties, order a little one for a regular size burger. Pretty good value for money and staff very pleasant.
Meryl Crooks . 2023-09-02
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Staff are always so lovely here! The service is fast and the facilities are kept clean.
Izabela Gziut . 2023-09-01
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Came here after a gig at junction and Owen provided a great service and helpful advice regarding toppings. :) Thank you !!
lorna b . 2023-08-31
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The person taking our order was really nice and helpful. The burgers are really good, and the chips are amazing.
Mariana Delgado . 2023-08-30
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I received some one else’s order 🥴
Gemma . 2023-08-27
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No side ketchup as requested. Also fries arrive soggy instead of crispy due to packaging
Rosa . 2023-08-27
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COME FOR THE CHIPS ALONE. THAT'S ALL I CAN SAY.
Rune Robin . 2023-08-20
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It's okay for what it is, if you fancy a tasty burger, you will get this, its not cheap, but I guess nowhere is these days. It wouldn't be my first choice of food to eat, but others liked it. It's good you can choose exactly how you'd like your burger, what extras to add and there are loads to choose from. The drinks machine with loads of different flavour combinations was very popular.
Laura Norman . 2023-08-20
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Very good fast food served by friendly staff, sitting bang in between the fast food and restaurant price ranges - 5 of us out for a Birthday treat worked out at £12 a head. Excellent burgers and perfectly cooked fries (ordered 2 regular between 5 as portions are huge), accompanied by the best shake ever to have passed my lips! We'll be back.
Tammy . 2023-08-19
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Awful place. Over priced, too busy and just a bit grim
Elliot Page . 2023-08-11
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Just love this place. Food is delicious and staff are super friendly. I wouldn’t hesitate to kick my father square in the nuts if it meant I could eat a Five Guys burger.
Barney Crump . 2023-08-08
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Wrong drink and a milkshake without a straw 🙄 really?
Tahiana . 2023-08-04
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The best burger and fries I've ever eaten in my life, there's a reason it's expensive! All cooked there and then fresh on site, unlimited fizzy drink, incredible milkshake and hotdogs, and free nuts 😅 love it 😊
David Sidney . 2023-07-30
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Burger was just OK freshly cooked smash burgers made to order... not enough sauce so couldn't taste yummy bbq. Was looking forward to the fries but disappointed by these dry hollow over salted shells. The ones that were were ok just tainted by the not very nice ones :( the people were super lovely and the place was clean. So no issues there it just didn't live up to the hype, there are plenty of other places in Cambridge that do tastier burgers for the same price or much cheaper!! (Sorry Five Guys)
tori smith . 2023-07-29
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Best burger and polite staff even though we went on closing hours.
dia a Z . 2023-07-28
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Visited with my children, first time I've been there and would happily go back. Was a bit quiet so little atmosphere but everything else was good. Friendly helpful staff. Food came quickly, was hot and good. Girls who are 7 and 9 also enjoyed it.
Mark Smallwood . 2023-07-25
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Always a reliable and pleasant dining experience, food is always great, love the fries done in peanut oil! The staff are great and really know what they are doing, other fast food joints should take notes how to efficiently run a kitchen! Wish the music was a little quieter, but good rock soundtrack!
Steve “DrSteeeve” Dearman . 2023-07-22
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Enjoyed the burger. Tasted better than I expected. Although the beef was bland. But it was good anyway
Emmanuel . 2023-07-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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40 Opinions
Great experience. I got myself a meal number 2 with Dr Pepper and spicy potatoes, the potatoes were one of a kind. Absolutely amazing. The 2pc chicken and the 3 hot wings were absolutely spectacular and so was the service. I was served by a young teenage boy and not only was he a professional but also a great person to talk to as I was waiting for the food.