Five Guys in Tunbridge Wells

Delicious burger and very welcoming staff 😋

Got a five guys metal straw for 2 quid, would reccomend

Member of staff coughing into his hand, the deep chesty kinda cough. Two minutes later, he's wiping his nose on the back of his hand. Then proceeded to prepare customers food. Is this the standard of hygiene at this establishment?.. If you work in the food industry, and your that ill, take time off work, or is Five Guys, another one of them companies that make their staff work whilst they're ill?. Disgusting in the food industry.

It was my first visit to Five Guys and I think it's over rated. You are paying a lot more for something that's marginally better than what you'd get at other fast food restaurants. The lighting in there is insanely bright. It's so unpleasantly bright that you'll likely want to take your food and eat elsewhere. Maybe that's what Five Guys intended? The staff are friendly and the service good. Food is made right in front of you. Update: I think it deserves a four*, because if you want fast food it probably is the best option. Please sort out the lighting though.

Fantastic restaurant! Friendly staff, great food, really heavily recommend it!

Good food, Great service! I'll definetely come back

Little on the expensive side but a pretty good burger. I was disappointed to be enjoying my food while there were loads of school kids hanging around that didn't appear to be customers. You'd expect that in McDonald's but was a little surprised to see it in here.

Food was amazing, perfect service, staff were incredibly friendly. 10/10 recommend! Worth it so much! Shout out Brandon Humphrey for making us feel welcome:)

The chips here are incredible and our server was so nice!

Veggie sandwich is lovely although it doesn't sound exciting it is worth a try!

Worth every penny. Excellent burgers

Food was amazing, so happy with what I ordered and the way the place looked and how the employees expressed themselves.

Service was fast and efficient, all the staff were pleasant and helpful through the whole service. 10/10 would recommend!

Came to this restaurant yesterday and the service was outstanding. The milkshakes are definitely worth getting. Would definitely recommend.

i went on a school trip. wanted some five guys. the food and service was amazing. the employees were really nice.

The food was excellent and cooked to absolute perfection with fast order times even though I was on a big school trip, will definitely come back again

Went on a school trip on the 26th, great food, great service. servers were very polite. Food was excellent, 10/10 experience!!!

food was good and didn't have to wait long for food at all. Amazing service very quick and efficient.

The best experience. I always love 5 guys but this visit was just great. Quality service, fast, clean and great food!

A bit expensive but the food is worth it.

Came in late, But rogerio was very accommodating and made delicious burgers.

I had a cheese burger with jalapeños.. The burger patties were dry and tasted like they'd been parfried, allowed to cool down, and then fried again. Cheese tasted processed.. at £11.15 simply bad value.. and £4.25 for a bottomless machine coke?? Today was my first visit to five guys and i'm afraid I won't be back.

Staff always friendly going above and beyond on service

The best Hamburger in Tunbridge wells I say this even if until now I was not a lover of burgers until I ate here, everything is tasty and the fries are exactly what you need to have a perfect meal, tasty, aromatic and perfectly cut 😉 let's not forget about the time you wait for everything to be prepared, you are served free of charge with the delicious peanuts like all Five Gays products 🙂....everything delicious, big thank you

Fantastic service and wonderful warm staff

Phillip K served us after a long day and made our experience amazing, incredibly kind and hospitable guy, should be running the place if he doesn’t already. Burger was really good too

This was my first visit to a Five Guys burger restaurant despite them having been in the UK for a while now. This was a nice experience. Their burgers are very moist and that is a reasonable attribute in a burger. Their fries are very tasty even if a little salty and the bottomless drink has a huge choice. The restaurant was quite empty and felt more so due to the large amount of space

Very generous portions and great service

I went there and it was a wounderful place, the food was perfect and a excelent customer service.

Not good really. Bland expensive burger, would not recommend. Five Guys has responded, and attempted to defend their abysmal burger. Ok, seasoning, or lack thereof, is subjective. But, dry - seemed to me like it was a day old and reheated, and the shockingly expensive, unjustifiable price, are indefensible. 3x the price of other burger outlets. Also, appeared to be something wrong with the drinks machine, as it was very weak. On my experience, stay away to avoid disappointment - I will never be setting foot in one again.

This five guys is so good but normally is very quiet. I think this is as it’s so expensive 😭. I can only go sometimes or with my parents. Service is always good and so is the food.

First time ever trying Five Guys and it was on a work lunch break. The food was amazing and I've never had a burger and fries like it. Glad I went for the small fries as they were a huge portion.

First time here with kids. Good food and service

excellent employees best food I'm waiting for the restaurant in Portugal

I can't wait to have it in Portugal

Don't bother unless you like waiting 12 minutes 😁

Ordered on deliveroo. Took my money but didn't bother delivering the order.

Cheese burger all the way. Can't go wrong. Will be back with the kids.

Food was lovely and the setting was very clean. Would definitely go again!

The best 5 guys that ever been! Service unbelievable and food much more tasty than the others !

I’ve Just had an absolutely smashing meal at Five Guys 🍔! Tried their burger, milkshake & fries, and let me tell you, it was nothing short of finger-lickin' good! 😋 Seriously, it's a must-try! And let's not forget their friendly staff, top lads & lasses they are! 👍 Do yourself a favour and give it a whirl! Cheers! 🍻

Great food and amazing service 👌

Great food, burger is delicious!!

Great food , great staff , very friendly. A little costly but tastes great!

Best burger I've ever had and amazing customer service 😋

One of the best burgers ever 🥰I had very loyal customers serving

Service was excellent food was brilliant and a very helpful manager helped me get the order I wanted

Had a lovely experience in this branch of five guys, delicious fries and a lovely Millkshake on the side. My kids loved it too. They got to do some drawings too which kept them occupied as they fed their bellies

By far the best Five Guys I've been to! Amazing environment, lovely staff and best milkshakes 🌟🌟🌟🌟🌟

Food was amazing and service was unbeatable, will definitely be coming back!

love the young male worker, think his name was Josh defo deserves a raise.

amazing service and food as always. if you have never had there burgers then your missing out

Average burgers, mediocre fries, very poor value for money.

Had a milkshake. Amazing taste and quality.

Manger very friendly, amazing customer service and generous portions of food

Very clean restaurant. I ordered a burger and fries, the portion of the fries was very big.

Burgers were succulent and nice but service was better. Staff were pleasant and helpful.

Staff friendly and helpful with quick service, restraunt was clean and tidy. Good quality food burges are absolutely amazing 10/10 experience

Everything was perfect. Burgers and chips are outstanding. We will come back.

Very good quality, staff very friendly. Will come back definitely

Good burgers and hot dogs as usual with Five Guys

I love the fries of the store. It's just delicious and i talked to one employee and asked who made the fries it was perfectly cook he said his name is MD. Big Tnxs to him and five guys.

Too much advertising. The time I had it, it wasn't great and it was expensive.

The food and experience was amazing and we even got free fries over all Five Guys rules them all

Came in on Saturday night with my son and husband who had never had 5 guys before. Everything was fantastic, we were honestly blown away by how good the fries were!! Also the soft drinks being almost all sugar free is fantastic, my husband is a diabetic and for once felt spoilt for choice!! Friendly staff and very very clean! Will definitely come again!

Very friendly staff and delicious food

Wonderful staff, fantastic food, great all around!!

Sorry I will not let my children anywhere near the one in Tunbridge Wells because who they have working there he was arrested for something against children

Terrible tasteless burger. Total hype and branding nothing else. Very expensive

Great staff member! We where here with the kids. Came over, chatted with us, told us about the peanuts and how they’re cooking the chips!

Empty apart from me,at 6.95 for a milkshake, it's a matter of time till they go belly up.

Amazing life changing milkshakes 😍😍🤤 Also really friendly staff ☺️

Expensive but lacking the quality and service.

Clean, good service and typically awesome burgers!

Nice burguer and fries, but too expensive for what it is.

Great atmosphere here and the staff are top notch. Being a vegetarian I've mainly stuck to the fries but those are phenomenal! Using the drinks machine is fun as you can make all sorts of combinations or take on one of the milkshakes. Looking forward to my next visit.

Expensive for a fast food burger, but reeeally good

5 stars absolutely ignore any haters. How this place could have worse than that is beyond me. Piping hot food, more than enough staff who were all very friendly. Accessible toilets—the full package. Like being in America, 5* customer service of all kinds.

Music much too loud, wanted to eat and speak to my children, we could only shout at one another, why does it have to be that loud ...

The milkshake I had is good staff are friendly Vicki Elizabeth the waitress who served me is nice and polite.

service excelent, but burger was awful and irderung format confusing .

First time trying Five Guys. Friendly staff & yummy food.

Friendly staff, superb service even after closing!! Did not realise there was a five guys in TWells but will be back!

Very friendly and efficient service. Modern, clean and well maintained restaurant. Fresh ingredients. Delicious food.

Very good. I had the standard hamburger, with loads of toppings including cooked mushrooms, fried onions, green peppers, jalapenos, pickles, lettuce, relish and more. Burger was fresh, juicy and nicely charred. Really good. Staff were very friendly.

Exspensive but great burgers and the milkshakes are awesome!

Last Saturday me and my daughters went for a late dinner after theor ballet show on the Trinity down the road. For 24 hours after eating food here we were violently ill, all 3 of us immediatly after eating. Have never felt so sick in my life. Five guys gave us food poisoning, will never eat here again, possibally ruined burgers forever for us and we paid £50 for 3 of us, I didn't get a drink as didn't have enough money on me to have drink included for myself that £50 was for 2 burgers, 1 hotdogs, 1 Fries, and 2 drinks. No only did they poisoning us but they robbed us too.

So expensive for 2 burgers 1 chips 3 milk shakes and I veggie sandwich nothing special total £55 would never go back

Celebrated my 9-year-old daughter's birthday with 5 of her friends at Five Guys Tunbridge Wells, and it was a fantastic experience! The girls enjoyed the delicious food, and the staff were exceptionally friendly. Highly recommended for a fun celebration!

First time I tried a branch of five guys. Pleased I did filled up very nicely very good food

Great food little expensive but was worth it. Music a little loud but other than that.... okay

This place is the best burger restaurant I’ve been in a long time happy staff always friendly and very accommodating for me and my son.

Very good food but too expensive for the quantity

I’m so excited to come here later on in the week, I’m so happy to have a five guys I no my town, my wishes have come true thanks so much

Took my daughter out for a treat. The manager/server was great and explained the options on the burger and milkshakes. We were also offered water from the machine whilst we waited for our order. The venue was clean and tidy. The food was delicious

It’s just the best “mainstream” burger. Nowt else to say. I’m just so glad that my kids love it to - it’s not a cheap burger - but it’s oh so good….

Ordered a cheeseburger with pickles for £10.60. Saw him making my burger and said can i have mustard please and then he said mustard? I said yes. He then started putting relish all over my burger i said no just mustard I don’t like relish he said okay. He then put the mustard on and CONTINUED with the relish!! It wasn’t busy at all i was one of two orders being done. I honestly don’t expect much but when i say multiple times NOT RELISH I expect to not have relish. Burger was very underwhelming and i have made much better at home.

BIG up Phillip! A happy chap who went the extra mile for me at the desk. The food here was tasty, I’d say better than McDonalds! 🤷🏼‍♂️

Seemed expensive for what it was, so we went to Pret. Maybe next time.

Like the idea of picking what you want on berger and chips that fill the bag not to mention the milkshakes to die for.