Five Guys in Croydon - Phone Number, Reservations, Reviews

Govind great aura guy helped me out with my order, gave me inspiration for shake

Great service. Seems like the quality of ingredients and the cook has decreased.

Dry Guys… Food was really bad. Dry dry dry burger and so small for a full size. Don’t know how they can get away with serving so small and tasteless, I should gone to Burger King or McDonald’s. Server was great though. And place was ok but could have done with a clean.

I ate all beef hotdogs. It was so good. Juicy beef hotdogs and the bun were so delicious, too. I mean, I don't usually mine the bun, but five guys bun was exceptional. Only for my taste.

Amazing quality burger, the server Zsofia Erica ( i hope thats her name, it is what was on my reciept) has amazing customer service and made me feel very welcome.

This 5 guys is well positioned, has a good service but the potatoes fries portion are less than the usual .

I am a regular customer at this store five guys but i have never had such a bad experience by ordering from the girl Crystable a black women , she was so rude that it made me get out of the store! after i took my order i was planing to eat there when i made my order she was so rude and her facial expressions were scaring me for real !! please speak with that girl because you are loosing custumers with this horrible customer service !

I haven't seen it for ages a team to work so hard and really involved to give satisfaction to their customers! So we'll do! The hamburger and chips were delicious as well as the pistachio milkshake!

Went to five guys yesterday. Very expensive. The customer service was slightly hostile in my opinion. The options were limited. There was no chicken burger so I went with vegetable sandwich. The “sandwich” was just vegetable in a burger bun, chips weren’t fresh. Bit disappointing really. Meal wasnt worth £12.00. I wouldn’t recommend personally.

good but expensive for what you get.

Nice burger but it should be for over £11 Very unpleasant hot dog. Barely warm and slippery. Good chips. Somebody shouting out numbers when your food is ready. That's ok if you know the system and your not chatting. Nothing for vegetarians apart from chips and a cheese sandwich. Losing a lot of customers. Ridiculously expensive for a burger shop.

Five Guys was never particularly a budget option when it comes to fast food but it is at least very filling and portions feel generous, although it's not like you're not paying for it.

5 Star as always , great food and service. I was owed something from my order and Greg took care of me and corrected the mistake. Thank you five guys team 😎

It's a five guys, with a security guard which was different I suppose. Foods as good as always. Nice big restaurant too with nice seating and tables, biggest five guys I've been to yet. Super clean, lovely staff and great service. Weirdly did not accept my £10 which has a small rip in it, pretty sure that's illegal as it's still legal tender and the rio was very small.

You can't go wrong with Five Guys🤤

Very good quality burgers. They are juicy and flavourful, you can really tell all of the ingredients are high quality and fresh. All of the burgers can be customised to create your favourite combo. My favourite is a cheeseburger (comes with 2 patties and cheese) with jalapenos, lettuce, pickles, ketchup and mustard. So delicious! The fries are amazing, and with the Cajun seasoning, even better. Very moorish. I think the price is very good considering the quality of the produce, and size of the portions being so huge. You get a heap of fries and the burgers are extremely filling. Milkshakes are very good plus refillable soft drinks are available too. Staff are always very pleasant and the place is kept clean. Best spot in Croydon for a good quality burger.

Nothing more to say really then all fresh to death best fast food burger you can get and for what you get its not expensive,I've spent 25 30 pound on burgers for them to be awful always know what you get with 5 guys,tha k you for bring happiness into millions of life's!!!

First time in a five guys lovely food and service was fast. Help yourself to the monkey nuts while you wait... Cajun fries were excellent

Tasted much nicer in Five Guys restaurants in the USA.

What a joke for the price of the burgers that they charging there. You would hope that you would get good customer service as well. I ordered a burger for over £20 and I sat down in the shop for over 20 minutes waiting for the burger only for them to realise that they didn’t call my number And had me sitting down for the whole time of my parking ticket while the staff stand around joking and talking in the kitchen. What a joke people need to stop spending their top money in places like this so don’t appreciate peoples money when they come in.

Deliveroo driver ate my order and replaced it with a McDonald's burger. Disgusting.

Très bons hamburgers à composer soi-même. Les frites à l'huile d'arachides sont excellentes et servies en grande quantité. Seul le prix est assez élevé : plus de 30 GBP par personne pour un menu (hamburger+ frites+ boisson). Après être allé à un autre Five Guys on m'a expliqué pourquoi nous avions eu tant de frites : 1 moyenne frite est pour 2 personnes et une grande frite est pour 3. Ne pas commander 1 grande frite pour chacun au risque de vous retrouver avec beaucoup d'excès 😅 Cela ne nous a pas été précisé dans ce resto et nous avons donc payé beaucoup trop de frites.

As bugers go. You can't go wrong with these ones. Service was very good

Got the order wrong on deliveroo.

First time here.Honestly....way too much meat in such a small 🍔 stack. Their 🍟 are to die for (amazingly crunchy, real potatoes) & whilst you wait you can munch on 🥜...but not for me. Maybe I'll try the 🌭 next time....

My partner was waiting to place our order and I was taking peanuts..the guy at the till (22nd nov '23 at 1900 hrs)says the peanuts are for customers and not for public.. a regular customer at this Croydon branch for the past 1.5 years.. felt insulted to be told that..check with the person before judging if he's a paying customer or "general public". Sick attitude, that i have never experienced at five guys anywhere! Train this chap. I will think twice about walking into my favourite five guys restaurant because of this incident!

Burger and and bread was a could, when I told the guy, he said one side of bread will be taken from fridge and we don't heated!!

The food is fresh and the milkshakes are amazing. However everything is very expensive for fast food ,but the portion sizes are very large which is great. Staff is great 👍

Worst ever service from one of the great chain. I am a big fan of Five guys and used to give my best reviews for them. This croydon branch has very rude staffs who doesn't know even how to greet a customer and behave properly. - Staff saying themselves as " To be manager" and no manager turned up even after requesting. Even after placing the order, my order was on hold as the so called staff "Gregg" was unhappy with me as I told him to behave properly. - Requested to use the washroom and said to prepare the order but staff was so rude to say not allowed with high pitch. My question is " Is it really written some where? There are better ways to communicate the message , is n't it?

We love five guys. Simple as that. Only down side was a bit of a wait for the milkshakes.

Disappointed, spent ages taking our preferences only to completely ignore them 🤦🏻‍♀️ Chips were the lie side of average but a huge portion. Expensive for what is essentially a burger and chips. Will look for somewhere else next time

I love five guys, the food is always excellent, but the location of this neighborhood is a little dangerous! We had problems with people coming just to make a mess. Even though the security guard had people with him, they managed to disturb some of the food on the table and cause discomfort to customers.

Ordered on deliveroo and my cheese burger arrived WITHOUT THE BURGER PATTIES AND CHEESE. And chips were cold. Phoned up to let them know how ridiculous that was and they said it was impossible and that the deliveroo driver must’ve opened my burger and taken out the patties. A total JOKE!

It's a Five Guys 🤷🏾‍♀️ best burgers around, as always

Over priced and over hyped burger. Made the mistake of going there few days ago. The lady taking the order was good, burger was not. Cold bun and terrible taste of the burger. The didn't have any trays and milkshake was mediocre. Fries were good. Won't be going there ever again.

10 quid for a burger is a disgrace in a fast food joint

Burger buns could have been better....

Unfortunately Croydon’s Five Guys is fast turning into a dive. I try to support local shops etc but many times they make it hard for you support. Today I bought burger fries and a drink. They are expensive but I normally like the flavour - today the taste of the burger was off. Maybe the beef had been left out previously but it tasted & smelled off/stale. I informed the manager who told me there was nothing wrong. As a regular customer I was shocked. My friend who was with me agreed that the burger smelled stale. He (the shift manager) looked incredulous as if I was speaking another language, after much ado he did offer another burger or anything I wanted but I refused. Another problem with this store is that they sometimes give generous portions of fries and at times not enough. They are inconsistent in quality and I will not be returning. Perhaps they should model themselves on their Oxford St branch or even Bromley. I’ll spend my money elsewhere let’s hope Croydon’s Five Guys doesn’t get rated the worst store ever. It’s a shame really! Just because you are based in Croydon and have certain perceptions doesn’t mean you have to treat Croydonians with disdain

Good fast food bar. Big portions, with plenty of toppings to choose. A bit pricey. Big up for being open on Friday, at 23.20. All the other food places around were shut.

Good Quality but little expensive

Great experience, nice burgers. Not a cheap meal. But worth a visit.

Para mí es la mejor hamburguesería de la zona, parte muy económica. Volveremos!

Wonderful and prompt service. Hospitable, polite and friendly staff. Carmen is a beautiful soul ✨️

O lugar e top demais pra fazer um lanche

I paid for beacon cheeseburger but was no beacon in my burgers and the tomato was frozen. They forgot to put the checkup too, overall i was expecting something good for £9.50! The patty was good but is overpriced for what you get.

Good restaurant but was given a stale burger once before

Banging chips and burgers. Love going here, just wish it didn't cost a dime. Special occasion type of thing.

Good burgers but waiting time could be better

Staff are very polite and cheerful. Food is always done well. The milkshakes are amazing. New veggie options are also available.

It was a very good time & good food

Best burgers....huge portion of chips (abit salty but can ask for no salt)....milkshake aswell.... Pricey compared to McDonald's etc but you get quality for what you pay for...

Lovely milkshakes but its overpriced for what its worth.

The juiciest beef burgers and the best fries. The milkshakes are good but a bit overpriced. The place is always clean and the staff friendly. Orders are received quickly. I got my usual which is a cheeseburger and Cajun fries with a Oreo milkshake.

Good burger and fries. The fries were a bit salty, but with sauces, it worked. More of an American burger taste which is hard to find.

Best fries and burgers and shakes

Loved it, very nice, helpful staff

Me gustan más las hamburguesas de Five guys y Las patatas fritas son más deliciosas que el de McDonalds deberían de abrir uno en Brixton podrían hacer la competencia

im absolutely appalled by how the manager at East croydon treats the employees. in a professional environment with authority, body-shaming and horrible comments should never be spread amongst employees about another member of staff. It made me sick to my stomach. i would give 0 stars if i could

Excellent service, excellent meal.

As always nice food and quick service. I'm not sure about the venue's location...dirty roads full of shady people and homelesz asking for money or a ciggy. Compared to other Five Guys restaurants that one is even bit risky going to.

I like this place for eat in. Friendly staff, quick service but for take away orders are always mess up.

Good burger, slightly over priced

Chips are to die for! Expensive but amazing

If you ate vegetarian DO NOT EAT HERE! I order my groups food, two double cheese burgers with everything, a milkshake and a grilled chees sandwich. I watched as the server prepared all our food. I could not tell you what the grilled cheese sandwich tasted like as the server didnt change gloves while preparing the meat and veggie food. Before you ask, i didn't kick up a stink because experience has shown me this does not change anything, just took our food, gave my friends theres and binned my sandwich.

Bacon Cheeseburger £9.50 Regular Fries £4.50 Chocolate Milkshake £5.25 Total £19.20 Ordered in store for a takeaway, restaurant looked clean and tidy. Food cooked freshly, openly in front of you. Portion sizes were large, regular fries would feed two in my case. Really delicious burger, choose your own toppings free. Staff were polite and service was pretty quick. So the question is £19.20 for burger, fries and milkshake 🤷🏻‍♂️ I will certainly be back for more.

Nice Burgers in a very straight forward setting. No hot drinks though

The chips are gorgeous 😍 love them

Ordered my stuff first time to spoil myself n they surprise me. Enjoyed enough yummy burgers with fries. Even the place is nice enough to enjoy food in lovely atmosphere.

Fries were a little more salty than usual

never get disappointed by 5 guys burguer !!

Best burgers ever and best chips

Nice ..... foods OK too bit of a change from Maccy D's & BK CHIPS are banging .... one portion can serve 2 🤪😜

Was good lunch break for me, place was tidy, play good tunes and food was served in decent amount of time, friendly helpful staff. Would definitely recommend 👌

Good food, good service, and friendly staff.

The best burgers and chips in town

We'll run, good service and value for money.

Nagyon finom hamburger és oltári jó sült burgonya

Választható feltétek, szószok, ropogós fűszeres sült krumpli.

Lovely burgers and good service. A little on the expensive side but still my favourite burgers

Bacon cheeseburger was plan they didn't add no salt or pepper and the price was not worth it u could go anywhere else and feed a family of four for the same price as I payed

Tasty burger but on pricer side

Dont think i need to explain how good this place is but i will tell you something, DO NOT GET IT DELIVERED. Completely ruins it

Can't be beaten when it comes to burgers and fries.

Expensive, but the best burger I've had for a long time.

Super quick service and great food

Sus patatas son esquisitas !!! Dan una buena atención al cliente.

Quiet time at 8pm to get a nice burger before the cinema. Staff friendly and the food was prepared quickly and tasted really good.

Great burgers and the fries are something else.

Lovely staff, but blimey this chain is expensive as hell

The chips sizes are huge!!! Average burgers

Very nice staff and very caution with my DJ request about being allergic and laced in separate bags and separate grill. I’ll definitely come by and recommend my friends the supervisor also very cautions and helpful t the great staff of Croydon about the burger well you guys already now it’s the GOOD STUFF ! Specially Oscar and Alex’s

It's a very good and a great place to enjoy your self Good food thank you God bless

Sorry but your milk shakes are horrible. Don't know what you put in them but they taste synthetic and have an after taste

Great place! The staff is very polite and helpful. I had a good laugh with the cashier. Excellent food, kept clean and recommended even by Blumenthal 👍

Just received my shakes like this all tipped in the bag !!!!

柔らかなジューシー牛肉😋塩分のいい加減でマグドナルドよりお美味しい🥳また15類のトッピングはサービスで選べますね

Classic five guys, clean location and fast service.

Great made-to-order burgers, fries and shakes. New favourite!

i want into five guys and ordered a hot dog after the stuff offer me topping to my hot dog then they said to me the total is £ 19 pounds plus vat . as my orders coming the shock to see my bag was fill to the top with to much chips and did't appreciate my food . i was worried that my food was going to be cold especially my chip . as have to rush my food because of the way they packaged my chip the top .my advice is to not go to this restaurant and save your money

Very friendly staff, a clean kitchen and quick turn around. I can't fault their service.