Based on 222 opinions finded in 1 websites
Based on 222 opinions finded in 1 websites
Nº 1706 in 3097 in Leeds
Opinions
The location offers a typical hotel restaurant & bar menu, without any fantasy on the dishes or the drinks offered. Average hotel prices and service without any interaction between the servers and the guests. Professionalism to the highest degree, but that's just about it. Another downside is the fact that the location is cashless, which can be a bit of an issue for some.
jamichi1 . 2024-07-14
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25 minutes ignored although restaurant was almost empty, so left again.
Ronald Schuster . 2024-05-14
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Great little restaurant. Food and service, for me was really excellent. Will be back
Mary S . 2024-02-27
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Perfect, just perfect. I have booked the spot for the Christmas night much in advance. ... A couple of days before the date these good people just "do not accept my booking". This is easy to understand from my name that I am just a tourist in England, and I have absolutely no chance to find any alternative closer than 300 km from Leeds for the 25.12 being just three days in advance. Just a perfect holiday in England. You could not help me and my son more in ruining Christmas mood. What a shame.
Demetriusz Janowski . 2023-12-22
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We booked a table for 7.30 4pp. We arrived to a closed kitchen, no staff, no atmosphere. No apologies for not acknowledging our booking. Needless to say we left immediately!
JBJAKEY 123 . 2023-11-25
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My wife and myself went for afternoon tea. Over £50 spent on 2 finger sandwiches each, served on stale dry bread. 2 dry cakes and 1 scone. Sent it back and was given an alternative of fried prawns and cold yorkshire puddings. There were no other customers and no staff to be found. Eventually saw a member of management who offered a refund which has not actually been processed to my bank account. If there was an option to review with zero stars, i would have done for every category.
Malcolm Bowes . 2023-10-24
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Half of the menu was not available. Ordered Lamb Shank also not available, then two customers who were dining after us were served Lamb Shank! When I complained was told they reserved the lamb in advance! Had to settle for steak and wasn't given a steak knife despite asking and they forgot the fries. Really poor service. They did give me 50% off for my troubles. If you just want a cocktail then probably ok, if not then stay away.
Mark Driffield . 2023-10-10
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My husband and I went here for afternoon tea as a birthday treat. Place is stunning and incredibly clean with lovely aromas drifting through. There was one other couple in the restaurant/bar and there was one waitress and the chef in the kitchen. Afternoon tea was delicious and good selection of cakes, could do better selection of sandwiches as only cheese and salmon. We wanted another drink but there was no service at all and could not find anyone to order at the bar or in the restaurant. We eventually asked for our leftovers to be boxed and it took over 20 minutes! There was still nobody in at this point. Service was incredibly lacking and let the experience down.
Rebecca Stephens . 2023-09-02
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Really Enjoyed Our Meal Here, Hats Off To The Chef 👨🍳 The Korean Style Cauliflower Starter Was Absolutely Delicious. Lamb Shank Main Was Full Of Flavour & My Partners Steak Was Cooked To Perfection. Generous Portions Therefore No Room For Dessert 😋 Staff Very Friendly & Chatty With Us. The Decor Was Also Lovely. Would Return Without Hesitation & Highly Recommend To Others.
Amy Evans . 2023-04-23
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This is excellent chilled bar as part of the hotel! Come here for nice drink with no loud music and a nice civilized crowd!
Rashad James . 2023-04-21
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We had afternoon tea. Which we really enjoyed. Staff were friendly and accommodating.
Julia Allan . 2023-04-02
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Steak and burger pretty good, a little on the expensive side, service a shambles, they had no idea about our booking, they thought we were there for afternoon tea, had to open the kitchen for us even though we’d booked for lunch, why let us book if you’re not ready to serve lunch at 12:30pm on a Friday…. Booking was painful in the first place the month before. Just a shambles of miscommunication and ability. We won’t return I’m afraid, this place is meant to be a top steak house in Leeds according to TA and Google, the staff are not ready for that accolade. When we asked for the bill we were presented with a card reader with an amount on the screen, with no explanation of what that total was for, the waitress mumbled something and I just paid as we needed to leave, it turned out when we got bill afterwards the service was included in that amount, shameful thing to mislead from a member of staff! The one waitress who delivered condiments and served our dessert was the only person who knew what they were doing on front of house…. Well done that lady.
Tom Beardsell . 2023-03-17
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Friendly team. Food took ages. Food was good
steve calvert . 2022-12-04
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We have been here a few times for afternoon tea with Groupon or living social deal....this time it was a farce from start to finish . Who ever took our booking by phone got it wrong and when we arrived at 12.45 for 1pm we were told it was booked for 3.30....we sat and had a drink, the restaurant was completely empty so no atmosphere at all. The afternoon tea arrived at 1.50 with an apology from the chef....he told us we could have anything else on the house....just a pity the waitress never reappeared as we would have had another hot drink . We had to rush out as we had to get back to do tge school run. The food wasn't the best at all. Totally unacceptable! I have sent 2 emails stating our disappointment , you have had plenty of time to reply ....but had no response at all. Needless to say we won't be returning here. Thankyou for spoiling our special day out.
Diane Bond . 2022-11-14
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Won't be eating here again. Food was cold after the 45 minutes we waited for our starter. It sounded like the kitchen staff were more interested in gossiping and messing around than actually working. Our main was cold and the steaks were chewy as anything. For £30 steaks I expected better. Complained and got 20% off and an excuse the chef was new. The place itself looked nice but the food wasn't . Not impressed
Alexandra Russell . 2022-11-01
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Sadly we have just left Fire Lake Grill House. We gave one star because there was no option to give less. Our drinks took forever to arrive and were the worst virgin mojitos ever. The food took so long we decided to leave. When we asked after our order we were given the excuse that they were really busy. When I queried how an empty restaurant with only 3 tables occupied made them too busy. I was told they had lots of room service orders and I couldn't see what was going on behind the scene. I explained that the restaurant had been recommended and so far the experience did not meet up. I said to be kept updated would be help full to which I was met with I'm trying to apologise. I pointed out it was an excuse not an apology and we decided to leave. Hungry and at Bills where we are having a more friendly experience.
amanda baldwin . 2022-06-11
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Had a great breakfast here, totally recommended, there is something for everyone and I am a picky one😊
Serena Diana Puscasu . 2022-05-16
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مكان جميل جدا و الموضفين ودين جدا
Hasan Enabyiah . 2022-01-26
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We were looking forward to visiting and eating at Firelake in Radisson Blu Leeds, however our excitement was shortlived, we arrived to find it closed. No update on Google info, in retrospect we should have booked at table, but there were only 4 of us and we were going for a late lunch early dinner so didn't think it would be a problem getting a table 😒 Very poor management.
Jane Saja . 2021-11-22
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This is a really good place I recommend fully! The workers are lovely as well :)
Summer Lee . 2021-10-15
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Food was great and the atmosphere was very friendly
Hedley Taylor . 2021-09-13
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Great food, service and ambience.
Sanjay Mistry . 2020-03-02
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Fab food, lovely surroundings.. Waitresses v helpful and, liked being able to see the chef / kitchen staff preparing your food. And breakfast was amazing
Nicola Smedley . 2020-02-23
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A very nice place and plush modern surroundings. Food was good but portion sizes a bit small for my liking. We were using a groupon which might have made a difference to the portion sizes. A bit pricy on drinks but probably to be expected in a hotel in the centre of leeds. Staff were very pleasant. Definite worth a visit for a special occasion.
vic wotherspoon . 2020-02-18
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Situated inside the Radisson Hotel in Leeds. Very pleasant surroundings though not keen on the tables and chairs but that's my personal opinion. The booths are more comfortable. Came for afternoon tea for second time. Have to say this visit not as good as last time. Sandwiches very good and fresh. The sweets not as good. Mostly sponge with different flavourings and the scones seems to have diminished in size although very tasty. The waitresses were lovely and happy to serve fresh tea on request.
Margaret Hollingworth . 2020-02-17
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Came here for afternoon tea (12/02). Was surprised we actually had our afternoon tea for free even the Prosecco due to the confused guy who dealt with us couldn’t find our booking even when we explained we haven’t booked. He sat us down and then came back later with Prosecco and our afternoon tea and forgot to charge us so we had a free afternoon tea and Prosecco due to untrained staff ☺️
Hollie Armitage . 2020-02-13
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Lovely breakfasts and fabulous staff
Ewenee Thorpe . 2020-02-02
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Lovely afternoon tea. Friendly, efficient service lovely surroundings. Thoroughly recommend.
chris clarke . 2020-01-26
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Nice environment good service but expect the fire to be off in a morning
John Benson-Smith . 2020-01-21
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Amazing went for my partners 40th and staff were all really chatty and lovely and friendly we got champagne for an upgrade too. From the manager which was amazing and then my partner got a birthday platter of cakes when we got to our room
amanda highfield . 2020-01-10
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Lovely place for a relaxing drink
Jason Bennett . 2020-01-04
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Beautiful afternoon tea in lovely surrounding's. The staff were lovely especially Chloe who could not do enough for us. I would definitely go again.
Michelle Langton . 2019-12-27
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Miserable staff, excessive pricing. No thanks.
Be Brub . 2019-12-22
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Nice atmosphere and great way to spend my birthday only negative was a bit busy but can't be helped
Patrick Powell . 2019-12-18
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We went as a group of 4 for a cocktail masterclass and it such a good night, we were looked after by Beth and she couldn’t have been any better!! She was chatty, friendly and made the whole experience even more enjoyable, we made a cocktail each, one by Beth and we’re also greeted with a glass of Prosecco on arrival, if you’re looking for a cocktail class in Leeds would definitely recommend you go here!
Muriel Rogers . 2019-11-27
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Beautiful food and great atmosphere. Worth a visit!!
Pervinca Galbassi . 2019-11-18
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Been there for breakfast, the did was ordinary. Knife and fork were missing and food that finished wasn't topped up, until asking a member of the staff.
Dani Feller . 2019-11-05
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Had afternoon tea it was wonderful good food very nice place will go again
Sue Green . 2019-09-22
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Delicious. Wonderful service from Aldo and the team. Beautiful flaked salmon starter, husband had duck eggs scotch egg - so tasty and don't think I didn't see the envy from passers by! Lovely looking dishes. Mains were superb. Flavoursome flat iron and a deliciously soft rib of beef. Attentive and memorable service. Eat here!!
Mrs Hirst . 2019-08-02
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Always an enjoyable place to eat & drink. Beautiful place fabulous food & service 🙂
Elaine Nunns . 2019-07-27
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The food was excellent. Portion sizes were on the larger side. The staff were lovely. I enjoyed watching the chefs professionally prepare the food and was great to see the attention to detail that they paid.
jamie 1983 . 2019-07-27
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Sharing platter was very nice to start but let down by the mains. Fish pie was very oily and had to be sent back, not a huge fan of the sticky onions with the steak. Waiter was very helpful and agreement over the fish pie was very amicable. Still probably won't be back
David Hartley . 2019-07-13
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Service very slow. Not necessarily as a problem as we had no pressing engagements. Had home made lemonade. The glass was 3/4 ice 1/8 mint leaves and the rest the lemonade. FAR FROM GENEROUS! The sandwiches and chips were just fine.
janet kipling . 2019-07-02
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Superb food, great bar, good value, friendly staff. Highly recommended.. a little more atmos needed in the restaurant though. We will return...
Richard Young . 2019-06-21
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Really great place, kids friendly to.
Maryam Atta . 2019-06-09
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Food good portion - exquisite fish and chips! Staff and service superb. 👌🏻
Chris White . 2019-05-24
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Buffet breakfast was beautiful as per. Wide selection of fresh and healthy food. Happy atmosphere great friendly staff and stunning decor. I love having my breakfast here.
Kirsty Bates . 2019-05-05
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By far the best Steak in Leeds, my wife and i have eaten at many others including Miller and Carter and this place beats them hands down on quality of food and service. Spencer the restaurant manager was very helpful and all his team are first class. We will be back again.
Tez R . 2019-04-27
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Not impressed. It was probably less than half full when we went at 8pm on a Saturday night. The staff were pleasant but I found the service slow and not up to scratch (e.g. long waits to get attention). However the food was very nice and the entertainment of a woman throwing a drink in a guy's face and shouting obscenities at him made it worthwhile.
David Dobby . 2019-04-21
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Their steak menu is to die for! Absolutely tasty!
Lil Mal . 2019-04-14
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I went there with my friends ,my daughter decided to take us out for mothers day ,I enjoyed my food,unfortunately my friends were not happy complaining of too much salt, Friendly staff , lovely calm atmosphere
Thandi Makhathini . 2019-04-01
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Me and the boyfriend came to Leeds because we wanted to see something new and it was not a mistake lovely place and fabulous food and brilliant staff. A nice calm atmosphere.
Savannah “SC Assassins 95” Hancox . 2019-03-23
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Unfortunately 0 stars was not an option. No structure of the staff on arrival. Rudely greeted when we tried to sit down then told to sit in a seperate area, and then told we cannot sit in the seats we were currently sat in. We then waited for 30 minutes without no menus or even approached. Not to mention been surrounded in the morning breakfast filth. No thanks
thomas king . 2019-02-10
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Good but expensive, head to Browns next door...
Adam Jones . 2018-12-20
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Been there for a dinner. Lovely staff and the food is ok.
Lorenzo Pellegrini . 2018-12-19
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Best steak in Leeds. Definitely visit again. Friendly staff and beautiful decor. Highly recommend.
Maceyella Thistleton . 2018-11-17
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Lovely cocktails, the Smokey one and bee one, great friendly staff and lovely fish n chips 😁
Vassilis Chryssos . 2018-11-13
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Awesome experience, well be back!
Tac Mudok . 2018-11-02
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Fab all you can eat breakfast and meals are beautiful, they do great offers as well
yRebeccau Moore . 2018-10-28
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Food was well presented with good flavours and nice atmosphere where you can see the kitchen. Service was incredibly slow especially considering that it wasn't particularly busy. Staff are attentive in the sense of asking if everything is ok, but plates were not cleared for a substantial amount of time, body language & eye contact didn't help, we had to ask for the dessert menu/for it to be cleared. If you want a very relaxed service then this won't be a problem. However I haven't had this experience in a very long time even in very busy restaurants
Lemmy Chan . 2018-10-25
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Went out with a few of colleagues after work. Huge mistake. Probably the first time I've eaten out when no one from the party enjoyed what they had. I ordered the half roast chicken and chips. Well, there was chicken. Looked more deep fried than roast, but it was chicken. And chips. So they fulfilled their contractual obligation I suppose. But both were so dry and over cooked as to be practically inedible. And no sauce of any kind to help it down. Just a half a raw tomato and a small bunch of cress. That'll be £15 thank you very much. On the plus side, the serving staff were pleasant, hence the two stars. But this was just awful.
Adrian Pateman . 2018-10-12
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Only been here for breakfast and the cooked breakfast was cold. Service wasn't great either as we had to complain that we were overcharged just because we didn't pre- book. They did reduce it in the end. Still not worth for brekkie.
D K . 2018-10-12
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Had no staff so would only honour 'prebooks'
Rich Johnston . 2018-09-26
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Great meal..Rib eye was spot on, fudge cake amazing..great place, 3rd or 4th visit..pricey but worth it..staff are lovely..
Devlinouk . 2018-08-29
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Was good but the old (not fresh) rucola salad along the steak kind of speaks for the whole experience: Simply sloppy.
Dennis Meier . 2018-08-28
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Amended my original review after a poor experience on my second visit. Shoddy service and overcharged bill.
pencilcoil zero . 2018-08-18
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A great place to eat. Attentive staff and good selection of freshly cooked food that is reasonably priced.
Alasdair Andrew . 2018-08-14
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My wife visited for our daughters baby shower and everything was just perfect, the food, the atmosphere, the decor and the staff were fabulous especially chris the manager, will definately visit again and would highly recomend.
simon pratten . 2018-07-22
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Excellent hotel breakfast although the coffee could be nicer!
Sarah Halton . 2018-07-14
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Food is ok, but very good rum selection
Daniel Tangen . 2018-07-10
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Great experience, went for friends birthday cocktail making and pudding. Really enjoyed it.
Charlotte Littlewood . 2018-07-05
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Beautiful food and great atmosphere. Worth a visit.
Nigel Talbott . 2018-07-01
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Brilliant range of breakfast items.
Carley Speck . 2018-06-29
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Had breakfast and it was very nice. Nicky at the restaurant looked after me. Very warm friendly staff and food was excellent
Dilip Srinivasan . 2018-06-22
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This is a city centre location within a Radisson Blu hotel premises. It has seen some level of renovation with part of the restaurant taking advantage of the fireplace and still according a private party a cosy feel. The Light shopping centre offers part of the experience of the surrounding.
Clement Katulushi . 2018-06-20
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Amazing service. Had a wonderful wedding reception and they catered for our every requested. Thank you for a very special day.
Carrianne Dodsworth . 2018-06-16
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Lovely food and drinks. Excellent surroundings
Shaun Gillespie . 2018-05-21
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Disgusting meal! Service top notch.
Shantelle Williams . 2018-05-05
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Best breakfast in Leeds!!..amazing food great setting .. staff are all awesome too... afternoon tea is amazing too.
Richard Morrell . 2018-05-02
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This was the worst hotel dining experience ever. Made a reservation (as residents of the hotel) for 8pm. Was served our meal at 8:45, which was completely disgusting. The chef in the kitchen was obviously under pressure, but his job is to serve edible food. We were given 15% off the bill, go elsewhere is my advice.
Karen Evans . 2018-04-30
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Amazing place with lovely friendly staff, even let me make my own cocktail!!
Megan Alice . 2018-04-14
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I think we were overcharged. Staff also seemed more eager to serve younger people first although it was obvious that we had been waiting longer.
Rhona Westrip . 2018-03-17
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Spencer our waiter was fantastic....food was fantastic!! Would definitely recommend!!
stephney ann beven . 2018-02-11
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Went on Thursday night and it was very quiet so the staff were quite tentative. Had the surf and turf main meal and the fillet steak was the best steak I've ever had. Would definitely recommend and 100% be coming back.
Jamie Smithson . 2017-07-01
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Hidden gem to be found within the Radisson hotel in The Light. Used to work here but still visit years later. The staff make this place
Simon Smart . 2017-04-15
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Just had an evening dinner there and it was the worse dining experience I have ever had the displeasure to endure. The service was fustratingly slow and incompetent (we ended up clearing the plates into 1 pile for the waiter in order to get things moving quicker) and there was a complete lack of basic care and attention for diners. Firstly the waiter failed to get my mum main dish and when we told this to him he was unapologetic and suggested that we had not ordered the meal. This dispite the fact that there was clearly 1 main dish missing for the number of diners that were there. By the time my mums meal arrived unfortunately had all finished. Secondly, we had ordered the fillet steak and rib eye steak in medium (amongst other things). For the price we were expecting something quite nice and tender. However, all the steaks were hard, dry and chewy and it was the worse tasting steak I have ever had. The steaks are clearly well passed their prime and to top it off they were all completely overcooked and NOT medium as we requested. The chef clearly does not care about standards or doesn't know what he is doing. It was also my dad's birthday and we had brought in a cake. When we requested the cake the waiter only bought out the cake without any plates or cutlery! After waiting for ages to get anyone's attention we had enough and asked for the box to bring the cake home. 10% service charge was added to the bill as standard which I would have disputed but as my mums main meal was not included in the bill I decided to cut my losses as I wanted to leave as soon as possible. Food (particularly the steak) is poor quality and hence tasted awful and way overpriced. Service is simply apalling beyonds words. I suggest you go somewhere else if you want a nice dining experience and meal. One word for this place "avoid". I shall not be returning.
Sam Van . 2016-11-30
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Very nice place for food and drink. Very nice staff. A bit pricy on some things.
Richard Wiley . 2016-11-15
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Hats of to the Chef and his team! The best Meal i have had in a very long time quirky, beautiful presentation and mouth watering dishes! fab staff to top it off this made our weekend, get yourself down to the Fire Lake Grill, Radisson Blu Leeds!!!!
Nadine Wood . 2015-07-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Used to be lovely but new owners don’t have a clue. Whilst the food is okay, everything else has gone down hill. Menu wise I’d suggest you advertise a quiche as a quiche, not a tart. You don’t stand a chance of hearing your party, the acoustics are shocking. As for the clientele it’s full of screaming and I mean screaming brats. So if you fancied a nice relaxing lunch with friends, I’d suggest somewhere else because it won’t happen. And the owners don’t care, that’s the sad part. Perhaps you need to advertise that you are more of a crèche than an overpriced cafe.