Based on 7 opinions finded in 1 websites
Based on 7 opinions finded in 1 websites
Opinions
We ordered various items and on their website stated dietary requirements. The items arrived normally, with both cheese and mayo included.. which we specifically requested to be excluded. When we spoke to the shop to get the items replaced.. they denied there was a problem, then they blamed their website, then blamed us for not ordering correctly. The patronising way he spoke to us was out of order, We won’t be ordering from them again.
P4DDT . 2023-12-30
MORE AT TripAdvisor
Such a tale of deception. The starters I ordered were lovely. It I ordered popadoms. I paid for popadoms... when I picked my order up the guy said "the popadoms are in the bag" after opening it up the bag there were no popadoms... so I phoned up and the guy just said "we don't do popadoms, we can give you discount next time"... how much money do they make from people who forget about the 60p or don't care... absolute fraud!
Daniel B . 2023-07-17
MORE AT TripAdvisor
After a few months ago of them taking 2.5 hours to get a pizza delivered and being blatantly lied to about delivery we haven’t returned. So tonight we thought we’d give it a go thinking they’d had a bad day but I will never be returning again … staff are Rude and aggressive and swearing in front of customers. Got our order totally wrong and telling us we lied about our order! We went across the road and got the same for cheaper and better quality and actually what we ordered!!
Steph J . 2023-04-16
MORE AT TripAdvisor
We’ve been having feeds since they opened but after tonight’s performance never ever again will I order food from them . Ordered food at around 18:30 eventually turned up at 20:00 food was cold curry tasted awful not the usual standard rang them to complain all we got was the manager is not in ring back tomorrow
Robert K . 2021-10-15
MORE AT TripAdvisor
Will not be ordering from here again lack of respect for customers driver was rude am arrogant and swore ! 😠
Chloe L . 2021-07-01
MORE AT TripAdvisor
Absolutely appalling customer service. I will never use them again. To be fair their food is good but as a man of principle they have lost my custom for life. Got my order wrong and unwilling to put it right as in their words we are too busy. Bad customer service is remembered long after good customer service is forgotten.
peterjgore . 2021-04-05
MORE AT TripAdvisor
First time I’ve ordered from here, and it won’t be the last! The food is absolutely amazing, delivery was quick and the food was hot! I’ve recommended to all my friends and will definitely be eating here again!
Emilyhawkins01 . 2020-10-18
MORE AT TripAdvisor
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203 Opinions
Food waste fresh and didn’t taste right as it use to be!
11 Opinions
First off, it's nice to see a proper "sit down" restaurant with table service in a motorway service area. The menu needs careful reading, as the usual terminology such as "napoli, pugliese, romana, quattro stagioni, quattro formaggi, salami piccante, etc." cannot be found. Anyway, we settled for the Pollo Fiesta and the Funghi di Bosco. Both very tasty and with a perfectly cooked crust. However, there were some issues, as staff training does not seem to be high on the agenda. Our waiter was unable to repeat the order, as he could not pronouce "funghi di bosco", and offered us large (660 ml) bottles of Peroni Nastro Azzurro 0.0, which were actually not available. Some staff when not busy were standing around the service counter doing up their hair and playing on their mobiles.
100 Opinions
Ordered food delivery at 4.45 came at 5.45 incorrect and cold. Rang requested replacement. Waited an hour to be told had been delivered but to an address which wasn’t mine. Won’t give a refund and after ringing numerous times told me nothing they could do and now hang up if if ring them. Terrible service . Is it my fault they sent out incorrect order then deliver replacement to wrong address. Apparently so.
116 Opinions
I get my pizzas delivered and the are Always arrive hot, and they are yummy 😋