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4.6

Based on 2.816 opinions finded in 1 websites

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Nº 297 in 1604 in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..chickenpattywaffleonioncookedmeatcheese
Score
OpinionsNoteGoogle2.8164.6

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Really good service from Leilah who was helpful and friendly throughout. Great food

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Stephen Garbutt . 2025-04-24

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Awesome location in the Newcastle city centre. Best place for vegan/veggie burgers & i loved the waffle fries. Excellent & very kind service by Leilah!!! Appreciate it.

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Hariharasubramanian Thangakannu . 2025-04-24

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Lovely food and great fast service. Thank you

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Adam Shield . 2025-04-24

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George was amazing very friendly and great service

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Emily . 2025-04-24

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Ruby was amazing! And food was beautiful

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Bethany Eaton . 2025-04-24

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George was wonderful with the kids and the food was excellent

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Iain Burdis . 2025-04-24

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The server, George, was extremely helpful and friendly.

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Christos Panayides . 2025-04-21

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Excellent service from George, brilliant all round

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David Mcmaster . 2025-04-21

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George served us today and was very friendly and great with my son. Letting him pick the table, brought colouring pens etc. My son loves burgers and we try a new place every week. He has said fat hippo has took the number 1 spot. Big compliment from him!

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Neomi Mardghum . 2025-04-21

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Very quick and attentive, food was lush! George was great!

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Lucy . 2025-04-21

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great food and george the server was lovely, thank you

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Niamh Ryan . 2025-04-21

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Brilliant food, our server Ruby was excellent and our little girl loved her!

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Rebecca Graham . 2025-04-19

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Brilliant! Lush food and great service from Pops and Rachael!!

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Adam Mcvittie . 2025-04-19

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Great meal! Thankyou Pops and Rachael!

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Jessica Lucock . 2025-04-19

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Great time visiting, lovely members of staff.. served by pops & Rachael.

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Elle Williams . 2025-04-19

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Good quality, hot, tasty food and fast friendly service. (Thanks George, our waiter.) No signal downstairs, (yay!) But you can ask for the Wi-Fi code if you can't survive a hour without the internet. One course left me pleasantly full.

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Ivor Rackham . 2025-04-18

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Stuffed on great burgers. Also thank you to George

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Jaik Shortman . 2025-04-18

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This restaurant serves excellent burger. The burgers are delicious. Price is reasonable. The staff are very good.

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Kob Sutheetutt . 2025-04-17

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Staff very allergen aware, especially gluten free. Great burgers and sides.

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Christine Glasby . 2025-04-15

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Great food served at very reasonable prices with fast service from nice (and patient) staff

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Phil T . 2025-04-13

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Ruby and Erin were lovely. Great service, Great food

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Bobby Hill . 2025-04-12

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Ruby and Erin were absolutely lush.

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George Breakspear-Dean . 2025-04-12

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The burgers are unbelievably good. Wow! It's an underground restaurant so don't expect views of the city but it's well decorated and comfortable. Skip the starter and just go for the main which is a generous portion and simply divine no matter which burger you go for!

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Manj Sandhu . 2025-04-10

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Been here a few times, served by Callum tonight and it was fab service fab food all around

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Elly Hall . 2025-04-08

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Always a nice vibe, the vegan food is delicious every time & the staff are amazing. Pops, Charlotte & Manuel always make my visit with actual friendly customer service ✨💕

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K N . 2025-04-07

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Food was excellent with great service by Ruby. Freddie fingers staters buffalo sauce were amazing!

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Paul Doonan . 2025-04-07

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Really nice place to eat!! It was great going there!! The only thing is there is little signal as most of the restaurant is underground, but great opportunity to talk!!

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Joseph Delegate . 2025-04-07

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Amazing burger! Attentive and very friendly service. Special thanks to Poppy and Jack for their kindness and professionalism.

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Maurizio Rebora . 2025-04-05

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Lovely food and service but was spoilt by a very loud male group eating at the same time. Couldn't hear ourselves speak. They were asked to quiet down at one point. Nothing to do with service just inconsiderate guests!

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Dawn Johnson . 2025-04-05

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Faultless service, great menu, great food and a good vibe.

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scottydoo88 . 2025-04-05

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Great food, great service, cozy environment. Waiter by the name of George did an amazing job. Deserving of the 5 stars ⭐⭐⭐⭐⭐

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Seb Morgan . 2025-04-05

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George was absolutely great: warm and friendly!

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Caroline . 2025-04-05

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George is so kind and lovely. Really great service. The food is amazing. The burger buns are elite.

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Nishka Hegde . 2025-04-05

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Fab place with great service, shout out to Poppy & Jack for that!

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Rachel Stephenson . 2025-04-05

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Our Server’s were Poppy, Jack, Rachael, and they were brilliant! Thank you!

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Olivia Hart . 2025-04-05

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Jack & Poppy & Rachael were all very nice and attentive. Great food and service

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Erin Law . 2025-04-05

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Nice place, great choice with vegetarian and vegan options. Very tasty sandwiches, balanced flavors. I was served by Poppy and Jack, both very attentive and professional. Highly recommended!

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Luca Bonfante . 2025-04-05

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Class meal, made possible by the hard work of Poppy and Jack!!

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Callum Wood . 2025-04-05

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Think we missed the Saturday night rush coming a little later than usual which was nice. The food was out very fast, lovely as always, and the service by Poppy and Jack was excellent.

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Sam . 2025-04-05

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Food is nice , service was bit slow and atmosphere was bit sniffy

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Sarah Barnes . 2025-04-02

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Loved it! Food was amazing, service was excellent from Ruby. Definately be back xx

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Justine Carr . 2025-04-02

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Food was super quick and gorgeous, the service was quick and lovely.

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Ummm . 2025-03-31

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Ruby was a lovely waitress and looked after us very well. Thank you!

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Emma Webster . 2025-03-29

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Burgers amazing and reasonably priced

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Mark Coulthard . 2025-03-29

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Popped into Fat Hippo for the first time for an early Mother’s Day meal and had the warmest welcome from Ella. Her service was amazing and was very attentive during the meal. Will definitely be returning. Thank you Ella!

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isabella harrison . 2025-03-27

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Amazing meal today - we were in to celebrate handing our final assignments of university and it was perfect! Our waitress, Ella was amazing and very attentive. Will be back!

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Olivia Farrell . 2025-03-27

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Lovely food. Great service from George.

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Peter Cavanagh . 2025-03-24

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Lovely meal again - can never go wrong. Callum was a lovely bubbly soul who lit up our meal with his humour - he must’ve sprinted across the restaurant to deliver our juicy burgers - piping hot!!! Thanks again.

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Andrew Weightman . 2025-03-22

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Callum and Ella provided brilliant service.

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Matty Chambers . 2025-03-22

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Callum and poppy were amazing today fantastic customer service and great food. Will defo return thank you.

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victoria cauwood . 2025-03-22

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Such a lovely place! Callum and poppy both absolutely made our experience. We will definitely come again. Thank you guys x

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Ailsa Wilson . 2025-03-22

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Food and service was amazing, servers were Callum & Poppy

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Kelly Wilson . 2025-03-22

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Haven't been the Fat HIppo in the Newcastle city centre for a while now, ye food is always consistently good. Nice atmosphere, the staff are always really helpful especially Fran today with explaining the menu as it had slightly changed. Respect to Callum as well for checking in on us at appropriate times, nothing worse than being asked how your food is with a mouth full of good 😂.

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shayne B . 2025-03-22

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George was very helpful and friendly Lovely place Great service Will come again

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Daz Waz . 2025-03-15

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Really great food, came for the first time today. George was great and really helpful

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Wendy Taylor . 2025-03-15

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George was a fantastic server, thank you very much.

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sophie susan dixon . 2025-03-15

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Amazing restaurant! The burgers were absolutely delicious, and the staff really lovely and efficient. The restaurant has a nice cosy feel - I would recommend booking as it always seems busy. We will definitely be back here - the food is incredible!

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Fiona Banham . 2025-03-12

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Upon arrival, the restaurant presented a positive first impression, with a clean and welcoming atmosphere. However, there was a significant delay in receiving our starters (approximately 30 minutes). Subsequently, the main courses were served overcooked and cold. While the staff were accommodating and apologetic regarding the service issues, the quality of the food was unsatisfactory.

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Matthew verity . 2025-03-12

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Lovely burger lovely service from George!

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alice godfrey . 2025-03-11

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Very good for veggies, vegans and meat eaters. Excellent customer service.

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Mike Parrish . 2025-03-11

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Went for the born slippy and the burger was great, not too spicy just enough to leave tingling lips along with the cajun hand cuts but nothing overpowering so give them a try if you like your burgers, the place filled up quickly on a midweek afternoon which is always a good sign Staff are more than happy to switch the cajun hand cuts for plain chips if it's not to your liking

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MattNav . 2025-03-11

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Great service from George! Lovely lunchtime burgers. Great price.

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Scott Burnett . 2025-03-11

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Great lunch. Thanks to our server George

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Sarah Allen . 2025-03-11

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Food is YUM!! Hand-cut fries-Must try!! Special thanks to george for his amazing service:)

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Hiranmayi Hari . 2025-03-11

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Ordered through JUST EAT .. took nearly 2 hours to arrive when I rang the restaurant I got a stinking attitude from the staff .. when food arrived it was stone cold and inedible.. tried warming it back up made it worse .. the only decent thing was the over priced bottle of coke .. the restaurant passed the buck onto JUST EAT and JUST EAT didn’t want to know well offered £7 back out of £47 that basically covers the delivery and tip … absolutely disgusting attitudes from both sides avoid this place at all costs

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David Symington . 2025-03-09

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Omg if u want a class burger please come here its mind blowing. 10/10 Service is amazing. Everyone is friendly and welcoming. Nothing is to much.

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Nathalie Granberg . 2025-03-08

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I was looking for somewhere with gluten free options to go for a birthday treat; travelled up from Darlington to try and was not disappointed. Every member of staff is lovely and so friendly. I advised I was celiac and was served from that point by the manager who took time to confirm items that were gf to me. Food was amazing, was so full but squeezed in a dessert. Would highly recommend to everyone gf or not my husband enjoyed his non gf meal as well! Top service and top food will be back!

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Steph Jackson . 2025-03-06

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George and the rest of the team were great

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Rosie Roberts . 2025-03-06

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Great food and great service (George)

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RYBACK888 . 2025-03-06

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We had a fantastic visit to Fat Hippo this afternoon. It was easy to book on the website, the food arrived very quickly and it was piping hot and delicious! We were made to feel very welcome by our server George, who was attentive, friendly and happy to help. Overall, a great experience 😊

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Sarah H . 2025-03-06

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Absolutely amazing food, staff friendly and helpful was busy but served quickly and seriously cannot explain how good the burger and fries where!! Definitely return on my next trip to Newcastle.

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Claire Purvis . 2025-03-05

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Absolutely perfect service. We were seen to instantly and the food was perfect. Customer service was perfect as well! We’ll definitely be back again

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Amy Joanne . 2025-03-04

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Food was beautiful, our server George was lovely 10/10 service

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Alyssa Howells . 2025-03-04

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Food was lovely, George was very attentive

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gypsy fallon . 2025-03-04

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I've been here soooo many times by now and I absolutely love it, my favourite beef burger in Newcastle by far. Whether it's a date night or I just fancy a burger, this is my go to spot. I changed up my order this evening and went with the "Born Slippy" instead of my usual "Fat Hippo" burger, I'd give it a solid 4/5, whereas my usual I'd give 5/5. Also ordered extra onion rings for the first time today too and they were delicious, such good value for money as well.

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Milo Coates . 2025-03-04

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The burgers here are amazing, and there is a large vegan and vegetarian section. The milkshakes are also delicious and there is a wide variety of other drinks available. When we went, the service was pretty slow and it was very loud inside by maybe typical of a Saturday night.

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Anna Raine (Anna Raine) . 2025-03-03

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Didn’t have a pleasant experience here . My partner got a chicken burger that was still pink inside, which made me check mine before I took a bite of it only to find that my beef burger was still red raw in the middle . We ended up leaving the whole meal due to this

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Meg Brown . 2025-03-01

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All really enjoyed our meal. Poppy and Klandia were both lovely and kept us in drinks and ensured we had everything we needed.

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Catherine Clarke . 2025-02-28

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Amazing looking food. Sadly my buffalo burger was flavourless and cold. Same with my partners burger. The fries and cheese balls (also only lukewarm) were delicious.

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Pande Monki . 2025-02-28

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Beautiful foot in a fantastic setting

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John Booth . 2025-02-24

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We were having a nice family get together a drink and starters this were all delicious even the vegan starter When mains came then that’s when things changed. The born slippy burger came all was well until the second burger in the meal was raw. This made my daughter spend the next 10-15 mins been sick in the loo. This spoilt our get together we went to the Newcastle fat hippo as pastime we came to Durham and the meal was amazing

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Karen Bellfield . 2025-02-24

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Ruby was excellent and very friendly. She provided excellent service with our kids as they were ordering.

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Chris Colgan . 2025-02-21

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Great selection of Veggie/vegan burgers. Were happy to give me non vegan cheese as I am veggie, which was great. My husband loved his burger which had all the meats from the special menu. Friendly service. Glad we found it online as probably wouldnt have seen if we had just walked past.

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Katy-Louise Pritchett . 2025-02-20

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Came here on a date and it was amazing friendly staff, lovely food. My only gripe was the toilets are tiny. But not much they can do about that!

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Sean Cardiff . 2025-02-20

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Lovely service and food was great! Explained what on the Menu was Halal which was lovely!

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Nejma Nassman . 2025-02-19

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Amazing food! Waitress Francesca was very lovely.

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Terka Lachoutova . 2025-02-18

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Delivered cold by just eat. 50% refund only and still hungry. 1hr 40 mins to deliver. Bike courier had 3 other deliveries and left ours til last. 2 miles in 50 mins.

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Neal Hann . 2025-02-16

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I've been going for a while, I love it there, I'm always craving my next burger and watermelon margarita. But one thing I will never stop dreaming about,,, its the pickleback. I dont know what it is, but their pickle juice is sublime. Paired with the PB+JJ; I'm a happy lad. Everytime I go, I always ask for extra juice. Today was my birthday dinner and they were kind enough to give me some gherkin relish. It made my entire week. The staff are so canny and kind, it's just so nice to be there. If you want a great night, great food, amazing drinks and fabulous staff: Highly recommend!!! My whole heart goes out to Poppy, Fran and Rachael <3

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Arabella Sutton . 2025-02-16

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Great atmosphere. Amazing burgers. One of the best I've had. Great service. Thank you.

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Paul Jones . 2025-02-16

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Delicious and very filling food, great atmosphere and lovely attentive staff. Highly recommend this place. It’s easy to miss and walk past but it’s off of greys street.

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Rebecca Carter . 2025-02-14

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Perfect burgers. Consistent every time. A must visit

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Meekay . 2025-02-13

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I enjoyed my meal here, although I regret not ordering the tots because the ones my friend gave me were so good! I found the fries a little overdone, but the burger was nice as was the blue cheese dip. My dessert was nice but I thought a little small for the price.

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Chris Jeffery . 2025-02-13

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Proper nice sides proper nice burgera

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Joe Barr . 2025-02-12

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Food was amazing and came out so fast, service was fabulous from ruby!

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chloe dixon . 2025-02-12

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Perfect, no notes 💯 👏🏼 Pops was the best 🎉

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Kat Henderson (katadvised) . 2025-02-12

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Popped in hoping to get table tonight and despite the team having a much busier night than I expected they accommodated out family of 5. Service was brilliant thanks Ruby for making us all laugh about the cheeseburger button and making us all feel so welcome. Just the right amount of attentiveness with a sprinkle of great chat Well done Team Newcastle food was awesome as was the service.

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Simon Wall . 2025-02-09

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The food was absolutely amazing! I really enjoyed it, I have a gluten allergy as well that they dealt with perfectly I had no problems at all. Would go here again!

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Bram Van den dool . 2025-02-08

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Best burgers in the toon! Lovely decor Friendly staff

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Den Wanley . 2025-02-08

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Fantastic place to eat, great service, quick and so tasty. Will 100% be back. Thank you Leilah for you service at the Newcastle fat hippo

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Cherry Blossom . 2025-02-07

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Place was busy but I was seated promptly. Service was good, food was decent.

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Nick . 2025-02-06

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