Farmhouse Pizza in Waverley

Website said it was open, checked a few days beforehand as well. Door was locked, lights were on and sign said they were open. No one answered the phone so we had to go further a field to place a rather large order for a party. There loss. Shan't even bother next time.

The delivery was fast and the pizza was delicious and they delivered before time that was amazing.

These guys are always on time, and the pizza is really tasty. Well deserved 5 stars

Avoid using this place they took over an hour to come and the whole order was wrong when I phoned the restaurant the owner got aggressive and tried to blame me for there mistake the food looked like something you would get in prison if I could give 0 stars I would absolutely atrocious place.

Pizza was delicious, very warm staff.

I would not recommend this place to anyone. Went there today and the owner or the man at the counter was extremely rude and unbothered. Kept on receiving calls on the telephone and speaking to customers at same time. Food was disappointing and cold by the time received. Have been to other branches of farmhouse which have been much better. But this branch was simply pathetic

Ordered food today on just eat at 6:50 today dint receive my food until 8:10. I called the restaurant and they said the food was on its way. Waited for two hours and contacted the restaurant again and they said I had cancelled my order when in reality I hadn’t. In the end after waiting for 2 and a half hours I dint receive the two pizzas that I ordered. Disgusting service and the restaurant was super rude and unprofessional on call. Would rate it 0 star if I could.

If I could leave 0 stars I would. Absolutely DISGRACEFUL service. Wondered where our food was after a 1.5 hour wait at home. Called the shop and they said no order had been put thorough…the so called “owner/manager” said it’s nothing to do with them and that it’s the website. They wouldn’t accept a email confirmation, payment proof of bank transfer or the online confirmation code. Said it was our issue to contact their website not theirs (even though it’s their own website)… they say there’s no way of cooking our food or getting money back. I’ve never left a review, I work in hospitality myself but this was genuinely dreadful. Don’t go, don’t waste your money for stupid people.

Always delicious. Not greasy, full of toppings and hot - we’ve had lots of different flavours but particularly like the ‘free choice’. Won’t get takeout pizza from anywhere else now - have ordered many times.

Avoid this place unless you want to be hungry. Accepted my order and then cancelled as they were “too busy”. Horrible customer service and the orders previously have been wrong or very late. Will never use again!

Worst customer service ever. Waited an hour and ten minutes for a pizza to be delivered which was meant to take 45 minutes, then when I call to find out where it is I'm told its cancelled! Nobody told us and then the phone was put down on me. I'm so angry it is unbelievable. Hungry children and now back to square one. Disgusting treatment

Had pizza from here for years, always good, always on time , good value x

I order an 18inch pizza they gave me a 15inch pizza he said look at the size of the box it’s 18inch. I messed the pizza with tape measure Iv eaten enough pizza to know what 18 looks like and my friend order a 15inch and was the same size as his would not eat hear you be ripped off

Vegetarian pizza very nice, delivered bang on time to new build house. Was expecting them to be late or have trouble finding us but very good

Food is great, but disputed their own menu and charged us extra and did not provide a drink. Double check the offer that you think you're ordering

This place can be hit and miss previously I've had the completely wrong pizza ,but this time we had frozen curly fries and cold mozzarella sticks ,the temperature has not been an issue before but tonight apparently the excuse is the distance they have to deliver the food !! Surely a business should not offer delivery so far out if it is not possible to deliver food hot !! Will not be ordering from here in the future

Superb, get the Farmhouse Pizza - best in town when compared to other American style delivery pizzas. Guy delivered in 20 mins and even brought it up the stairs (didn't catch his name but was the in house one with longish curly hair)

Fantastic pizza! Really hot and fresh, tonnes of toppings :) lovely delivery guy.

Very poor customer service and very rude staff 💯

BURNT PIZZA “SIGHS”, “OPENS DOMINOS APP”

Excellent pizza and delivered quicker than the competition - service is friendly and warm unlike the larger chains. They do excellent promotions for NHS staff and seem well received by the Farncombe and Godalming communities. One of my friends at charter house says that they have an account with all the different colleges there!

Ordered more than 10 times. Only had one problem with them while living at a different address, when unfortunately I was working in the garden and could not hear the pizza man knocking on the door. They banned my address and could not order from them anymore even after calling them and apologise and saying that I will pay for the pizza twice if they could come back. Apart from this problem, every time the pizza is great, last night ordered 4 types and all of them are delicious. We'll done Farmhouse.

The best pizza, freshly made and absolutely delicious!

It was amazing food, I loved the way it was cooked. Delivery was on time and me and my sons really enjoyed the pizza for movie night. Would 100% recommend.

Pizza was terrible, chicken was barely cooked and they were extremely rude on the phone when I called to know where my order was. Never again

Tonight i ordered a takeaway and its the first time ive been really disappointed. Pizzas arrived burnt and pepperoni chucked on after it had been cooked

I ordered a pizza from them earlier tonight and it was confirmed the pizza would be one hour max delivery. 1hr and 15 mins later I called to ask where it was. I was told that the delivery driver was involved in an 'accident' and that had meant another 20mins was added onto the delivery time (they confirmed my address at this point too). Another 20mins later and still nothing, so called again and was told that this time they had no order on their system (even though I have a screenshot of the order confirmation) and they said their pizza oven was now no longer working, so they couldn't do anything. Farmhouse Pizza are clearly liars, have the WORST customer service I have EVER experienced and has extremely poor morals (lieing about having an accident is just disgusting!!!!).

Not long moved to the area and already found my favourite take away 😍 but the base could do with cooking a bit more its mainly doe apart from that its yummy 😋

First time I bought pizza from this shop. Pizza was disgusting, stomach turning Pepperoni tested sickening and looked old/burnt. Pizza flooded with fat/oil I ' ve finished only 3 slices of 2 xlarge pizzas Waste of money!!! Dominos and Papajohns are way better pizza shops then this

I've been ordering pizza from them. It's not the first time they are doing this - I've paid for coca cola with sugar, instead they brought me diet coke, and I also paid for 4 dips of sweet chilli, they brought me 2 dips with garlic ! When I called them this time, the guy on the phone said their shop is closed now, and tomorrow they're gonna bring me another one, I said I don't want another one but a refund on what I've paid for and did not receive, he said okay and that was it. Bad customer service, it's the last time I'm using them.

Bad quality pizza, was burnt and cold. How does that even happen?

Ordered on line for collection, which was a speedy process. After 5mins my order was accepted and my estimated time for it being made was 25 mins, we waited about 30mins before heading to go get it. As we got in the car I got a phone call from farmhouse, they was talking to another person than hung up on me. By the time we got to the shop it has been almost 40mins since ordering, I went in and got told that it would be another 15-20mins before they hadn’t even made the pizza. I got told they hadn’t made them because it was a cash order so I hadn’t paid for them yet and they always get people ordering and not going to collect, which is fair enough they don’t wanna waste but they did have my number so they could of called, right after they accept my order to confirm that I’m not just ordering for the jokes After all the waiting in the end we got our pizza 55mins after ordering They didn’t really seem to care about how we had to wait an extra 35mins for our pizzas Not impressed!

Very tasty pizza,the delivery very fast

Advertise in the window on a LCD screen the price of a pizza, when you go in its 4 pound more, will not give you for the price advertised and will not turn off the screen,

vile!!!! Asked for onions on our pizza got ONE slice of onion on the whole pizza! didn’t get the right change, food was freezing cold even though they came 20 minutes early? Curly fries weren’t properly cooked with 0 spices - minds as well been a potato still!! Chicken tasted VERY off! Utterly disgusting! One bite made us gag. Didn’t realise the restaurant had a 1 star food hygiene. Will not be ordering a pizza from here ever again. Absolutely vile.

Poor service by farmhouse pizza. Refused to deliver to my address after paying £27.00. They said they tried call me multiple times but I received nothing. I waited by the window for nearly an hour even though they said their driver waited 30 mins, I didn’t see him once. Tried to call them and the workers were very un-helpful and rude. They wouldn’t give me a refund for my money however I contacted just eat and they spoke to farmhouse pizza and asked them to re-deliver which turned up cold!!! WOULD NOT RECOMMEND FARMHOUSE pizza to anyone!!

Wrong flavours of 2 items ordered - third time I've had this happen. And I ordered cookies which were not delivered. When I called to ask why, I found out they don't even sell them anymore and I had to prompt them for a refund for the cookies I didn't get as they had no intention of doing so as standard. Farmhouse, please update the website if you no longer supply certain items/flavours. Also maybe offer free delivery on orders over a certain amount. Our order total was over £50. The food is already more over-priced than some very popular pizza companies. We had a MAJOR issue with this company in the past in which we caught one of their drivers on CCTV dropping our food on the driveway then scooping it back up without telling us. We were eventually offered a sincere apology, a refund and one free order. We were satisfied with this and gave them another chance which I'm now regretting. The pizza is nice and it's cool that they deliver to areas where other companies won't but I won't order again until I see improvement in all of the areas mentioned above.

Literally left the store "manager" Matt has no customer service skills or training! Swearing at me and sticking fingers up at me because of a mis-communication in front of my 6 year old daughter! No refund given for his intimidating rude unprofessional manor ! Safe to say that I will not be ordering again! Thank you Matt for swearing at me in front of my daughter, trading standards informed and your manager will be contacted!

Cash only, I wonder why. Pizza is okay, not award winning, it doesn't matter what you order, they all taste the same.

This was the worst pizza place I've ever been to. I ordered a pizza and after 2 hours it still hadn't arrived so I phoned them up and they tried to blame me for not putting my details in correctly when I had . And then they hadnt even made the pizza when I took the time to go and get it. Had terrible terrible service and one of the managers was very rude and didnt pay any attention to what I was saying. The pizza didnt have all the toppings I asked for and I will never be ordering from there again.

Best pizza I always order from here now really helpful manager would recommend to everyone give them a try it won't dispoint

Service was poor and food not great

Nice people and the pizzas are lovely

Food average for pizza place. Tastes good especially mozzarella sticks but ordered pepperoni pizza and didn't have much pepperoni on it. For a quick pizza defo but not for anything else.

Ordered a pizza for delivery, cost £24 including two drinks. Took 1hr40m to arrive, was not warm, although pizza wasn't too bad.

Fantastic pizza shop, prefer these guys to any pizza chain in the area they put passion into what they do and have some amazing offers. When you collect the staff are so polite and cater for your needs. Also they do a massive 18” pizza so if your on a tight budget you can still have a loverly take away for you and your family. Definitely pop down to farmhouse for your next pizza take away

Given up with mainstream pizza takeaways. Farmhouse have everything you need, great tasting pizza and fast service. Buy one get one free on collections make for a great price too!

Both times I've ordered food here the pizza I was given was not what I ordered and both times I received nothing to compensate the mistake and the unfriendly staff refused to make the pizza I actually ordered. Bad pizza and worse customer service.

Pizza was good took 40 mins to get here and was still hot surprisingly but lacking pineapple on a ham and pineapple pizza which was a real letdown

Have ordered a few times from here. Have only got our order right once. Called to say the order was wrong the second time as thought the first time may have been an honest mistake, guy on the phone didn't care less that the order was wrong, said it was my fault!! Very bad customer service. Will never order from here again. Sides are disgusting, pizzas weren't bad but over priced. Shame as I like to give local companies a chance.

Not very good! Placed an order, and the takeaway was given priority over mine, the flavour was avarage in the sauce, and the topping was horrendous

Mildly disappointed. I'd heard great things about this place, maybe I was just unlucky.

Places says open till 12 open till 11 bad service couldn't him them speaking with colleagues on mobile's over priced pizzas. Would not recommend.

Had pizza here several times always been great service

Delicous pjzzas and nice customer service

Large order through just eat, asked for extra toppings could have counted it on one hand for each pizza, poor quality dough,won't be ordering again

you gotta be stupid to order from them, terrible service terrible food overpriced and horrible experience in general.

Quick, reasonably priced and tasty, plus the garlic and herb dip is really good!!

Well for starters the pizza that i ordered wasn't even the right pizza. Secondly it was 45minest late so the pizza was cold but somehow found a way of falling apart And lastly the pizza had a 2 hairs on it witch was disgusting. I have a bite before finding the hairs and just thought no and got in my car and went to Sainsbury's because I would rather have a a 2 pound pizza then have other rancid pizza from your shop again

Did not receive what was ordered!

Called today to try and order for a home delivery. The postcode was under the right order conditions and the guy on the basically sounded like he could not be bothered so said its too far. Dismissive and rude! Terrible service.

very bad, they charged us extra and didn't give us the right pizza!

Just had a home delivery from Farmhouse Pizza. I ordered the lunchtime meal deal and the food was fantastic. Piping hot and delicious. Excellent value for money and I highly recommend them to anyone.

Very bad they gave me frozen cheese cake so u got to wait like 4 hourse before u can eat it i rate this company a very bade score

the best Pizza I have ever had ...the service was very nice... the staff was very professional ... thank you I well order again and again from this place