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OpinionsNoteGoogle794.1

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This is supposed to be a share box all I received is one large mixed kebab and a small fries and I was charged 20 quid

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Jason C . 2024-12-31

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Good food !! One of the better ones around, been going for years now!! part of the village 👍

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Jason Bradshaw . 2024-02-24

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Very good fresh food loads of flavour & was quick delivery !

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Shona . 2024-01-15

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*Response to your reply*: I understand your reason and i apologise that the driver had to deliver in the rain but people make mistakes and if the driver answered his phone this would have been resolved better. I made 8 attempts to call the number back and i wasted no time to do this. You are a service that should expect your staff to treat their customers with better manners whatever mistakes were made. I did right by apologising to both yourself and the delivery driver but sometimes these things happen but to be spoken to in that way is not how customers should be treated especially when we are paying customers! Thank you. First review: Very disappointed in the delivery driver tonight. I made a little mistake on my address and received a phone call from who i believe was the delivery driver. Unfortunately my phone has problems with being able to answer calls so was unable to answer so I tried to call back. I rang the numer 8 times with no answer so I contacted foodhub who tried and they too couldn't get through. Eventually after 20mins the shop called me, I apologised for making a mistake and he was very polite on the phone. Within 5mins of the phone call, the delivery driver came back. He called me from his car (after not responding to my phone calls) and was very rude to me on the phone. He made me come out of my house in the rain to receive my order, he also rudely asked me why I hadn't answered my phone in which I responded that I called 8 times! He muttered some words when he got back in the car and I told him I will be leaving a stinking review. In the 8 years of living here I have always been treated with respect and have never had any problems with this particular kebab shop and I can honestly say that tonight was a first.

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Claire Kelling . 2023-12-28

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Very tasty kebabs !!! Guys friendly and quick making !!!

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ichtiandras veliulis . 2023-11-14

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Very enjoyable. My first visit but will be back

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Sebastian Cool . 2023-08-16

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Had a delivery this evening a regular with family kebab house , the delivery was wrong , reordered again you can see it was thrown together no sauces as requested very disappointed with the meal , did ring them to say an wasn’t bothered so won’t be having again in future.

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Kim Evans . 2023-07-29

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Goergous food absolutely brilliant staff and really helpful and kind

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Leah Eaton . 2023-06-27

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Fab guys.. always happy and busy

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sef rinia . 2023-06-16

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Had a munch box was delicious and coleslaw was lovely delivered on time too

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Elizabeth Fitzgerald . 2023-03-30

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Was Best kebab in area ,but ordered tonight of Internet was told sauce was added to kebabs but were bone dry ,phoned got told sauce was added which I refuse to believe ,

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Antony Jones . 2023-02-25

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We usually order from here often but the fact the delivery driver can’t actually deliver it and I have to walk to get it anyway (when he’s just sat in the car btw) is beyond irritating now! I live down the road, I payed for delivery but have to go and collect it from the driver anyway? I’d rather walk to the shop and save the delivery fee if that’s the case! We won’t be ordering again as by the time I get the food the chips are cold, the drinks are warm and I’m annoyed by my “delivery”, also I don’t know what sauce that was but it was not garlic. Not impressed.

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CDavies . 2022-12-13

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***Another Great Meal, Well Done You Guys***. Food always hot, fresh salad & no waiting time. Very clean premises & i can be fussy. Efficient friendly staff, smack on as always.

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Helen Calow . 2022-10-03

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Had a delivery this evening and it was barely warm. A tip for the cook, cheesy chips is not a huge heap of cheese dumped on top of luke warm chips, the cheese should be melted. The only plus is the delivery was on time and the coleslaw was nice.

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Theresa Allchin . 2022-03-03

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Disappointed meat was cold when it arrived

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Claire C . 2022-01-10

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Fabulous kebabs, chicken tikka is amazing, always hot and generous, fresh crunchy salad, I can fault them best take away around 👌❤️

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Helen Croft . 2021-05-15

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Very kind staff and always happy to see my family

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Beverley Dowden . 2021-03-15

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Highly recommend. Just had our first order of Shish Kebabs, great food guys and this will definitely be a regular fix. Any chance of Green Chillies as an added option?

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Kimberley Jones . 2021-03-05

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Just had a large chicken sheesh and chips. Thanks guys really really good.

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Saxon Manwaring . 2020-12-17

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Used this place more times than my waist would like to admit, and never had a bad meal. Very well priced and absolutely delicious, can't fault them!!!!!

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Rhys Smith (The Mad Saint) . 2020-10-14

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My weekly treat. Always friendly service, tasty hot food. Perfect

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Alex Heavens . 2020-09-25

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Had my first kebab from Family Kebab House this evening. I’ll definitely be ordering again. Very simple to order online. Delivered in 20 minutes Arrived hot. Tasted amazing 10/10

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Adie Vickery . 2020-06-13

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They are very nice but not my cup of tea: With the owners reply to my post I'd hate to think what he'd have said if I had said something bad?

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Hywel Gethin . 2019-12-21

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Very tasty and very helpful service. Just enjoy your self good food.

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Gerald Cole . 2019-11-25

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I asked for 2 mixed meat kebabs and they gave me just doner kebabs. Then i specifically said no sauce and had one kebab drowned in bbq sauce.

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frankie King . 2019-04-09

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Lovely food here. Wish they start doing southern fried chicken.

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Sorcha Mckinnon . 2019-01-16

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It sells the meats in the boxes straight to your mouth goody fun time yaay

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MythicRuss StreamerDude (MythicRuss) . 2019-01-05

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I used to like ordering from this takeaway and used them every few weeks as the food was hot and arrived quickly. Tonight I’ve tried to order only to find there is no ‘CASH’ option online anymore and when I called to ask if it was an error they said they no longer accept cash!!!! How utterly STUPID is that!!!! We won’t be ordering again!!!

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Hannah Cantwell . 2018-11-12

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Give me the wrong order twice won’t be going there again

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Gareth Davies . 2018-11-10

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Be warned, they gave me the wrong order and when I phoned them they called me a list and that it was my fault. The kebab I had from them was also cold and the meat was overcooked........you should be ashamed of how rude to a customer you were, I hope other people read this and give your establishment a miss.

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Richard Saunders . 2017-10-14

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My favourite local takeaway, probably the reason I'm putting on weight!

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James Maul . 2017-04-13

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Good and fast service. Quality food. Well packed. Discounted online ordering via their website. Generous portions.

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Gregg Williams . 2017-02-09

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amazing food good service Fresh food daily

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kev harding . 2016-11-08

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I'd previously left a bad review as felt totally let down by the service. We rang the order through last night to give them the benefit of the doubt and they have totally redeemed themselves. Phenomenal food at great price. Family kebab could be the food establishment of choice if they keep this up.

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Wild Puppy Music . 2016-10-30

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We ordered food from you last night and my partner had a kebab. He has spent the last 12hours being violently sick and his GP has just confirmed he has food poisoning. Yours was the only food we ate all day yesterday. Also it took 2 hours to be delivered and we were overcharged. Not happy!!

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Claire Samuel . 2016-09-05

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I'm a big eater and love my food. Best kebab house by far within my local area. I can't manage to eat more than a medium as it's too much OMG!!!!!!

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Dean Cherrington . 2016-03-30

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I love the people there, really nice food also 💚

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Garin Thomas . 2015-12-11

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The Best kebab in the area, fantastic food and excellent service!people who own it are really nice and friendly. Highly recommended. .they also deliver to Ammanford which is great!

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Luke Gorny . 2015-07-03

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Have to say this is the best takeaway that has come into the area. they always try to please, and once i wanted something that was not on the menu, but then when i ordered next time they informed they now have that item there for me :) they certainly do look after their customers needs. keep up the good work :)

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Wonder Wood Mum . 2013-12-03

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