Based on 244 opinions finded in 1 websites
Based on 244 opinions finded in 1 websites
Nº 409 in 762 in Carmarthenshire
Opinions
My Favourite Fish+Chips I Highly Recommend Crisp&Fry Pontyates as it is my local.... Best it's Ever Been out of them all Aswell ☆☆☆☆☆
Darren Edmundson . 2024-10-21
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Massive piece of cod and chips just how we like them
Jan Burnett . 2024-10-17
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Had lunch from here today. Batter way to hard on the sausage, chips overcooked tasted burnt. Batter wouldn't have been that bad if they had remembered to put the gravy in the bag that I ordered and paid for, surprised it was forgotten as lady on the counter was given instructions on how to wrap it, I wasn't able to go back foe the gravy.
Cross Hands . 2024-09-28
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Food is nice when you get to eat it when its warm the last couple of times I've been there for food get home to eat and there is somethink always missing so got to go back to the chippy to pick it up from the chippy by the time you get home the food is cold I won't be going back sick of it paying good money for cold food
Bradley Larkin . 2024-09-17
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Lovely freshly cooked chips and the fish is beautifully battered and crispy, very delicious. The staff were also very friendly too.
Dylan Ransom . 2024-08-16
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Spectacular chips and a REALLY good sausage with excellent batter. Searing hot and ready quickly. £14 for sausage and chips twice with cheese and 2 pots of curry sauce. Make a trip. 😄👌👍
Simon Russell . 2024-08-16
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The chips were nice, we also had cod though which was very over cooked which made it tough.
Matthew Price . 2024-08-04
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Was first time in a while I have had fish and chips was well cooked and very hot but had to wait quite a long time and was quite crowded will try again when its quieter
dan noye . 2024-07-24
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Fantastic friendly service lovely food ,great prices
Julie Shanks . 2024-07-21
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Visited Crisp and Fry in Pontyates under new management. Fabulous meal chips were tasty, fresh and thickly cut. Seating area was clean and comfortable. Customer service was quick, pleasant, polite and refreshing. And served Heinz ketchup which is the best. 10/10 for this restaurant
Susan Howard . 2024-05-16
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Stumbled across this chippy on my way to west wales today . WOW the food was very good one of the best chip shops I’ve ever had . Fresh soft bread roll with crispy chips and light crispy battered sausage. Unfortunately i don’t pass this way often but if i do i will definitely call in . Shame you had no hot chocolate but the latte was good 5 stars cant fault you .
steve evs . 2024-04-30
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Food is really nice and the staff Tracy and Karen are lovely
Holly Evans . 2024-02-19
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Can recommend the battered cod and chips. The chicken bites are very popular with my grandchildren.
Elin Cullen . 2023-12-27
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New management has turned this place around . Food is delicious . Service is amazing . Best chippy I've had in ages !!!100 percent recommend 👌
Laura Griffiths . 2023-12-19
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Food was OK but never been anywhere where it takes so long to get your food can only do 1 order at a time 30 mins to get food and only 3 people wating
Darren wyatt . 2023-12-18
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Amazing food, best curry sauce I have ever had.
Neil Kinson . 2023-12-16
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Pleasantly surprised the cheese rissoles were huge, and the Irish curry sauce was amazing! Highly recommend this eatery 😀
Aaron Batchelor . 2023-11-22
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Called in for a fish supper and was impressed. The food was fresh, hot, and tasty. Quality of food has been much improved with the new owners.
EliDar Home Scents . 2023-11-01
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Greasy Batter, yuk not coming back
Matt Punshon . 2023-10-07
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Well Catrin (sorry if wrong spelling) is amazing and always treats us with respect and always makes sure our Gluten Free food is cooked to perfection -it is very bad news for us the shop closing as in our opinion the service and food was always good - gutted they've closed
Gillian Fisher . 2023-10-01
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Just want to say that I went here tonight and have to say the blonde girl serving is always really pleasant. Not just with myself but with others. She always seems she can be sociable but puts her work first. It will be a loss if she leaves, as everyone seems to get on with her.
Anom x . 2023-09-20
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Went in for some food granted it was 20mins before closing time, service was like a frosty reception, portion size is OK however £4.20 for a chicken burger was shocking see picture Fish and chips were great, lovely batter
Dafydd Gould . 2023-09-11
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Haven’t been to this chippy for ages due to several bad experiences with inedible chips. Had to give it another chance tonight as the chippy in pontyberem was shut. I’d hoped for an improvement, but there was none. It never starts well when you open the packet and one of your children asks why are the chips green? And your other child refuses to eat the ‘grey’ chips. Disgusting. We threw the whole lot and had cereal instead. I truly don’t understand a chippy that can’t make at least edible chips. I really don’t know where they get their potatoes from or how many times they cook the chips before serving them.
Bethan Williams . 2023-09-04
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Came here as I was in the area at lunch time. I ordered kebab meat and chips just for myself and it came to over £11 ... truly massively over inflated price for substandard food. This is by far the most expensive fish a chip shop I have ever been in. There are far better places out there for a third of the price.
dean egan . 2023-08-26
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Called in for a senior meal and two large sausage in batter. The chips were mainly small bits and the batter on the fish and sausages was over cooked and to top it all barely warm including the mushy peas. Overall not impressed and would make me think twice about coming again.
Lynne Jaros . 2023-08-17
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The food is great. Fantastic fish and chips too much for me, and great friendly customer service from Charlene
M Walts . 2023-07-29
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Called twice in the last month. Just wanted to give a big shoutout Charlene for her customer service.
Kristy Tillman . 2023-07-21
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Love the grub from thus place!!! Spotlessly clean and lovely girls working there, friendly vibe there ❤️
Lucy Thomas . 2023-07-20
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** UPDATE ** I have since reached out via email like advised below in owners comment and like my comments…..poor customer service skills!! No reply and that’s over a week ago!! Shows that the owner is like the staff so clearly that’s how they want it to be. Title: Disappointing Chip Shop Experience I recently visited a chip shop with high hopes for a satisfying meal, but unfortunately, my experience left much to be desired. Here's a rundown of the disappointing aspects that stood out during my visit. 1. Quality of the Chips: The most crucial element of any chip shop meal, the chips, were a major letdown. They were limp, soggy, and lacked the desired crispiness. It seemed like they were either undercooked or reheated, resulting in a subpar texture and taste. 2. Greasy and Overcooked Fish: The highlight of a chip shop meal should be the fish, but what I received was far from satisfactory. The fish was overcooked, dry, and excessively greasy. It seemed as if it had been left in the fryer for too long, resulting in a tough and unappetizing texture. 3. Lackluster Flavor: The overall flavor of the meal was underwhelming. The fish lacked seasoning, resulting in a bland taste. Similarly, the chips were devoid of any distinct flavor and tasted quite plain. The absence of well-balanced seasonings and spices greatly diminished the enjoyment of the meal. 4. Slow Service: The service was disappointingly slow, with long waiting times before my order was taken and an even lengthier wait for the food to be served. This prolonged wait only added to the overall dissatisfaction of the experience. The lady who served me also lacked any customer service skills. In conclusion, my visit to this chip shop left me thoroughly disappointed. The lack of quality in the chips and fish, the lackluster flavor, and slow service all contributed to a subpar dining experience. I would not recommend this chip shop to others seeking a satisfying meal.
Peter Edwards . 2023-07-11
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My first time trying the chicken and mushroom pie! It was amazing, can’t wait to try the other flavours…. And the fish!! (Theo, 8)
Poppy Thomas . 2023-07-03
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Very disappointed fish and chips well over cooked which meant the food was hard and didn't look like oil was very fresh
Cheryl Howe . 2023-06-30
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Ordered a bocs bwyd left the chippy no cheese on top went back in to be told there was no cheese in the chippy could have been told that before leaving got home to eat the food not sure what it taste like as me and the kids can’t eat it they have drowned it in so much salt it’s not eatable
Leighton Summers . 2023-06-24
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After a long wait what a disappointment. Beautiful big piece of cod ruined by the cooking. The batter was a dark brown, way overcooked with the flesh tasteless and stringy. What a disappointment, this has happened before so we will not use this chippy again. So disappointing🤨
Mandy Green . 2023-06-02
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Freshly cooked, hot food. Would definitely recommend
Ger Tarr . 2023-05-20
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Massive portion size and great tasting food with happy helpful staff
james evans . 2023-05-04
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Love the chips and rissoles. Easy parking off road parking makes it my go to place on way home. Kids love the curry sauce
Cymro . 2023-04-20
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Love crisp and fry stunning food and good quality 👌
Gary Morgans . 2023-04-13
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Really enjoyed my food ,will be going back again
Kirsty Starr . 2023-04-03
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Nice big bag of chips, good price! Friendly staff. 👍
Danny Stannard . 2023-03-23
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Best fish and chips I've had in years xx
Gaynor Bowmaster . 2022-12-28
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Great staff friendly service and good choice of meals, food was lovely will definitely call again, downloaded the app, which you get everywhere
walter turnbull . 2022-12-26
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Great food, great prices, quick service
fay Nilsson . 2022-12-23
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Typically it's hit and miss, very good or not. When it's busy service is very slow and the standard seems to fall and the food is mediocre. One day I waited around 20 minutes to be served and another 10 to 15 to actually get the food. In saying that though, if you catch them where there is no queue then they are literally the best chips you can eat and the staff sometimes on a good day have a chat and are happy.
Richard Filbrandt . 2022-11-18
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Lovely fish and chips, staff very friendly. Good covid protocol
julie alex . 2022-10-14
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My sister and I popped into Crisp & Fry, as we were hungry. The rissoles were absolutely scrumptious, well worth a try if your passing. So next time we are in Pontyates it's rissole time.
Nigel William Rees . 2022-10-08
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Chips truly horrific, totally overcooked and just awful, fish batter was just soggy, first and last time coming here.
Titus Phook . 2022-10-07
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Great freshly cooked fish and chips. Friendly staff.
Graham Hamilton . 2022-10-04
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Called in for first time last night. Staff were welcoming and friendly, food was lovely, table service was great.
Elizabeth Davies-Chapman . 2022-10-04
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Alright like, chips were like normal chip shop chips.
Andrew Diamond . 2022-09-06
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Too many chips with the meal, but very enjoyable.
Margaret Elliott . 2022-08-14
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delicious local chip-shop food with not so local prices
Victor Stoicheci . 2022-08-13
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Smallest piece of fish in a huge amount of batter. Very poor.
Sara Tace . 2022-08-12
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Awesome food huge fish and staff were lovely well done !
Andy Meakin . 2022-08-09
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Absolutely fabulous take a way and sit down restaurant, staff are helpful and courteous,well done everyone,👏
Rose Wadsworth . 2022-08-03
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It's beautifully well cooked absolutely lush perfect Chicken nugget was different but its a winner for kids overall all perfect keep on up x
Chazluv newman . 2022-08-01
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Great food. Maybe not as great for your cholesterol levels, but you can't have everything.
Mr C . 2022-07-29
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Excellent food Excellent service.
Stephen Lockhart . 2022-07-13
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Have always enjoyed this chippy over my local in crosshands. But unfortunately tonight's was disappointing. Fish was okay but the chips were nowhere near ready, if you can tell by the photos it was like eating raw potatoes. Hopefully it will be better next time otherwise that's 2 crisp and frys I won't be going to.
Dominic Davies . 2022-07-07
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Lovely team fast friendly and efficient
Jacqui Adam . 2022-05-26
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Very fantastic service from kirsty and Karen today food was brilliant. Just wondering if the store would be open later because most people do long shifts and you close at 8pm and everyone finishes between 7-8 in the evening thank you
Grant Williams . 2022-05-17
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Kirsty was so friendly & helpful. We sat in and ate. It was clean and tidy. Food was really nice and good portion size! 😋 I would eat here again 🙂
Kate Trapnell . 2022-05-12
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very expensive i know things gone up but 2.40 batted sausage REALLY REALLY NO WONDER IT WAS EMPTY THERE WONT GO THERE AGAIN
Alison Jones . 2022-05-07
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Huge portions could have shared the fish & chips. Fish very white, lightly battered, delicious. Freshly cooked whilst we waited. Assistants friendly & polite.Would certainly visit again.
Sharon Lyons . 2022-04-29
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Fish was so thin all that was tasted was the batter. The chips were not golden as the pictures on the wall show so were under fried.
Rosemarie Bradley . 2022-04-26
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Amazing food with excellent customer service from Yvette (one of the members of staff) at my local crisp and fry! Would seriously recommend coming here for food!
Kyle Curran . 2022-04-21
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Over £3 for a large bag of chips which was very poor
James Dawson . 2022-04-07
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Excellent food and friendly staff. Keep going back as vhips are so nice.
Claire Iley . 2022-04-05
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Always lovely food and great staff.
Laura Jones . 2022-03-27
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Great food and most value you got a lot for what you paid for
Mercedes Garcia . 2022-03-18
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Really friendly staff and great chips!
Nina Davies . 2022-02-13
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Great food and service this evening from Becky Catrin and jade.....fab team Always great service and fab food.
Derek Chadwick . 2022-02-05
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Had fish and chips for lunch with my kids and grandmother. I thought it was really tasty. Huge fish and all round great service. Highly recommend and will be back
Beth Maunder . 2022-01-12
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Lovely staff and great food. Fish isn't full of grease, it is lovely crispy batter and yummy fish. Great price and serviceb
Suzann Nye . 2022-01-06
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Fab fish, champion chips, positively plumptious peas and all served with a smile at a positively pleasing price.
Haydn Jones . 2021-12-16
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Not always does this chippy have tasty tasting chips, but the last couple of times they have improved! The addition of fried cockles to the menu, Is amazing.
Catherine Lewis . 2021-11-16
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Great friendly staff and really nice food.
Katarzyna Druzynska . 2021-11-15
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Started out great when first opened, tonight however despite telling the girls I had a fair journey home, I had 1 bit of paper wrapped around my "dinner" I advised this would lead to me having cold food but they assured me the food would remain hot. It didn't!! No Salt and Vinegar on food. Very poor attitude all round, my impression was that the girls just didn't want to be there and didn't care. Real shame as to begin with the food was super, well presented and certainly used to be one of the best in the area. Disappointed
Katherine Soley . 2021-11-06
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What a lovely surprise! I’ve not eaten fish and chips for about 5 years as the last lot I had were so soggy and tasteless. Well what a surprise! We really fancied them last night and we weren’t disappointed. Crisp chips and crispy, tasty batter on the fish……not a sign of sogginess anywhere. In fact reminded me how fish and chips used to be when I was a kid Thank you
Deb Pettit . 2021-09-24
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Chips had grit or a sandy substance in them. Shame, because without it, they would have been tasty.
Gareth Owen . 2021-08-28
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Served by the lovely Rebecca, had fish chips and Irish curry sauce the fish and chips was the best I've had in a long long time , if you're in the area I recommend visiting crisp & fry you won't be disappointed 😋
Tommy Hurley . 2021-08-26
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Good food, lovely staff and easy ordering. Will be back soon.
Lucy Parker . 2021-08-20
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Food was nice as was the service!
Neswell Lyons . 2021-08-05
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What a great chip shop! Popped in for traditional fish and chips and they were delicious. The only downside is this chip shop is not nearer my house! Lovely food and friendly staff.
Jonathan Taylor . 2021-07-26
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We came to Wales to stay at carmarthen Bay and see friends around Ponthenri and Pontyates, this has got to be the best tasting chips I have had for years. The staff was amazing wanted to bring home Rissoles as can get them in England and the lovely staff allowed me to buy 8. Great place to eat in too. Not overly priced. Best chip shop hands down 👍
toni vale . 2021-07-26
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A blonde lady with two children down a country lane in Wales directed us to this fantastic Chippy many thanks to that lady as we really enjoyed our food and the staff were very friendly too....
Stephen Brown . 2021-07-13
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Loved it great value sat inside great food loved our fish and chip and peas lots of parking. Andddd great staff made our day.
peter alexander . 2021-07-05
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Tremendous friendly service. Always served with a smile.
Adrian Dark . 2021-06-04
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CAN'T GO WRONG WITH CRISP AND FRY
Wayne Morgan . 2021-06-02
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Cod and chips best ive had for ages, friendly staff
Kevin George . 2021-05-16
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The best chips I've had in forever!!! Ooh and the Irish curry sauce is great too!
Ben Reynolds . 2021-05-11
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Since it is being run by different people. The staff are more friendly and happy to help. We had a lovely fish and chips . Will be calling again.
Sandra Garman . 2021-04-16
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Nice chippy that you can order online. Try the cockles.
Dean Morgan . 2021-04-14
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Had takeaway yesterday and the usual good portions, but unfortunately, the food was barely warm (the same happened the week before). I thought maybe I was going at the 'wrong time' but surely the food should be hot at all times! I will try again next week!!
Sandra Watkins . 2021-03-31
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Best fish and chips in the west. Very friendly staff nothing is too much trouble. Have visited quite a few times and every time the food has been spot on.
Aled Evans . 2021-03-27
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The best fish and chips I've had in ages, and I go to some good chippys😁
Adrian Wilson . 2021-03-25
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The staff at Pontyates are fast to serve and Gluten Free food is fantastic. Rebecca Rhiannon Vicky Bethanney are all very pleasant great place great service
Tim Fisher . 2021-03-20
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Great staff working hard in a busy time of day
simon Rooney (Snr73) . 2021-02-20
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Fresh, beautiful fish and chips, yum
Gary Keeler . 2021-02-01
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Lovely fresh cooked food. Perfect service with a smile xx
Vicky Lee . 2020-12-05
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We called in on impulse. It was an excellent decision. We had one of the best fish n chip lunches going, freshly cooked and delicious. Will visit again
Ron Ramage . 2020-11-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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