Fairfield House in Leeds

Sent rice instead of noodles! What are we supposed to do, send them back after eating the starters and wait another hour for them to get it right?! Very poor, sort it out!

Rubbish customer service. 3rd time in a row items I’ve ordered haven’t been delivered. Tonight was advised sorry your items are missing but can’t bring them as no resources. Had to go get them myself- when I had already paid for delivery!

Just on time but the food was horrible and half the order was wrong!

Food was from the night before chips had been warmed up meat was over cooked🤢 wont order here again!!!

Don’t know what meat the *beef was * or ribs

Getting to be a consistently great takeaway!

My go to Chinese, always a good feed.

Quick delivery, food was hot and delicious. Drivers/restaurant don't read the additions though. Good experience .

Meat was like rubber and could not chew it and the chicken seemed a bit undercooked. It mostly went in the bin.

Specifically asked for no prawns an when I got to the bottom I found 3 prawns. Very lucky I'm not allergic as this could have resulted in a law suit . Always read special notes.

Amazing as ever. Wouldn't go anywhere else

Hot food, well cooked, tasty, fresh, lovely delivery guy, no probs

Food was bland won’t order from here again 2.80 for a tray of chips n onion and a few green peppers I would t call them salt n pepper chips

For the first time I am disappointed with this takeaway, order received was wrong, I ordered Chicken fried rice and got special fried rice with beef and prawns, my kids do not eat fish or red meat. Never had any problems in the past though.

Great delivery time.. Big portions

Very disappointed that the food was so late, after waiting an hour from ordering. When I phoned the restaurant to find out where the food was the girl that answered said, "I can't hear you" and hung up the phone, not very good customer service. I will not be ordering from you again.

Very fast delivery - excellent food.

Don't waste your money absolutely rubbish, everything was so over cooked it was rock hard... It's not cooked fresh it went straight in the bin..

The beef and pork in my special chow mein were gristle and tasted odd. And there was far too much sauce on it. It was delivered far too quickly for it to have been made fresh. Not impressed, very disappointed and won't be ordering again. ☹️

Lovely food, & love the little treats in the kids meal

Food really wasn't good, not sure why this restaurant has legend status on just eat.

Was lovely but food was cold so we had to reheat it, was 15 mins late as well.

Amazing food!!!! Best I've ever tasted and really nice and friendly delivery driver *****

The curry was a bit spicy so I couldn't eat it in one go. Apart from that everything was okay.

Extremely rude staff and once I had got home and put kids to bed noticed not all my order there! Can not believe how rude the woman on the counter is!

The chips were disgusting, the satay sauce was like water and no flavour, and the only thing my son ate was the prawn crackers. I called up to tell them I wasn’t happy with food, and was offered a refund. I said yes I want refund and you can come collect food. She said she can’t refund as it would cost the another £5 for driver to come back and collect. I paid for delivery and was delivered this rubbish. Me and my son don’t have food and no refund. Don’t waste your money

Dry and tasteless. And late. Waste of money

Delivery on time but sweet and sour chicken balls were pink in the middle and dripping with grease, straight in the bin!! The rest off order was ok but the chicken balls put everyone off. They would have to send a replacement meal out and to apologise before I order again as it spoilt a friends gathering:(

So after a long day at work, I decided to order a Chinese from this restaurant, worst mistake imaginable. The order was so late, that my partner had ordered another takeaway and it arrived within the time I was waiting. When I called up to see where my order was the lady on the phone couldn't find what she had done with the order. I asked as it was late could I have a can of coke and she ignored me and hung the phone up. It finally arrived, the gent who delieved was lovely, and took the money (which I excluded delivery fee due to lateness). Finally sat down to enjoy a well deserved meal, then there was more disaster. My noodles were dry and my duck fatty. I will not be ordering from here again. If you want slow service, bad customer service and food which is to DIE for. Then this place is for yourself. Only respect is towards the driver.

Food took over an hour to come. My chow mein was very watery and tasteless. The other food was ok. I wouldn’t order from here again

Food delivered early this was no problem in fact better than expected by a very polite gentleman and the quality was very good and the portions were more than enough.

Delicious food delivered on time. I'd order again from here 😋

Food delivered earlier than expected. Hot, cooked to perfection and delivered by a very pleasant gentleman.

Best Chinese we've found in the area. Food is reasonably priced and really tasty!

Fast delivery n excellent food again 😀😀

The food came cold and the salt and pepper chips where tasteless and 30minutes late won’t be ordering again

Always fab from here.... the dishes taste GENUINE ! Thanks guys x

Really nice food. Good portion size and very tasty. Would definitely order from here again!

The food is always good and 9 out of 10 times early.

We regularly order from Fairfield House, says a lot since there are so many other Chinese restaurants round here. Great tasting food and lots of options.

salt pepper chicken hard every thing cold a hour deliverythat's probably why chow main was nice tho

Probably the best chinese food I've ever had. Seriously.

food was good. but they forgot the bottle of coke. they sent one out ten minutes later so no real harm done.

Food was Luke warm when it got here and took 30 mins from leaving shop to getting here. Not nice today.

I buy enough at a time to see me through a few days, but I know it will be excellent.

Have ordered from here before but today it has taken them nearly two hours to deliver cold food. Won't be ordering again.

food arrived cold and 40 minutes late, used many times before but won’t be using them again, rang them and offered a refund if they got the food back, don’t the think the driver could find the house the first time so what’s the point.

Ordered food at 17.30 on a Sunday evening thinking it wouldn't be too busy then, but get an estimated delivery time of 18.50 but then have to ring up at 19.15 to see where food was, I use these all the time and never had a wait that long before.

The food was burnt beyond eating there was not onion in the onion rings as they had been over fried and chow me in was burnt too

Great food as always, delivers on time.

I have ordered twice from here and both times it has been late taking nearly an hour and a half. Food is good when it arrives but unfortunately let down by delivery service

Food was Luke warm this time & the salt & pepper ribs where deep fried so went in the bin too much grease

Great food. Piping hot and delicious. Thank you.

didn't get free spring rolls even though they say if you order over so much and ask for them in notes, which I did, I could have them. onion rings were burnt and hard and greasy

No problem, food hot and delicious

Great food, piping hot. The delivery man is lovely & always polite

Wanted delivering for a specific time and it was still a hour late

I waited 2 hours for my order.....quite simply revolting food. possibly first cooked a decade ago.

It was ok. Nothing mind blowing.

Normally order from here and usually ok. This time 2.5 hours late then the wrong food came. Never again

Food was watery and bland. The worst Chinese takeaway I have ever had, which is so disappointing when you’ve been waiting for it all day. Ended up chucking the whole thing in the bin. Do NOT order from here.

Beef was bland and the rest of my my order had very little taste. Chips were soggy. Its a shame used to be lovely

Yummy pancake rolls, delivery guy was kind & polite I always tip them. Too much food will share next time. Dog enjoyed a prawn cracker or 2 as free with orders over £10, great job

After waiting an hour and a half for our delivery the food arrived cold. On one of the meals we put in a special request due to an allergy however they still sent the food without the special request. I called the restaurant to let them know and they told me that they didn’t have the time to resend the correct order due to being busy. This is very poor service and very dangerous! I will not be using them again!!

Outrageous waiting time for food delivery.

Food was lovely in spite of taking 2hrs from initial order to arrive. Rang takeaway to see how long and was told cudnt tell ya. Very disappointed in the service tonight and it's a shame as we were regular customers

turned up 30 mins late and tasted like wallpaper paste. the only good thing was the politeness of the delivery driver

I usually buy my Chinese food once a week in a "job lot" from Fairfield House as the quality and recipes are brilliant. 2 portions each of Chicken with Szechaun Sauce, Chinese chicken curry, and Chicken Chow Mein (without mushrooms as requested), with a specified free gift of a large bottle of Diet Coke. I can't recommend them too highly.

food came nice and hot and it was lovely too the chicken, onion and cheese rolls are just delicious. will defo be ordering from here again :)

Great food with plenty of meat and sauce. Free prawn crackers for the after dinner dip were a good decision

Food is really good and good portion size

nice chicken fr but crispy chilli chicken wasn’t crispy not sure if my dish was missed up or not what I’m used to but still ate it

nice but too many bean sprouts in the Satay for me

Food great but found pineapple in my Thai green curry also got rice when I ordered Chips ,will use again just slightly disappointed.

Terrible food, cold stale chips and sweet and sour that tasted like it was off. 45 mins late and when questioning on telephone after 25 mins rude response from girl in the shop. Not sure where all positive reviews came from.

Lovely meal 9 kids ate and not one complaint xx

Normally order from here but probably will not again. Food was freezing cold by time it got to us. Plastic in our prawn crackers and I mean cooked into them. Disgusting.

Hot, tasty efficient. Great service.

Food inedible and cold. The SPECIAL chow mein came in a polysterene kebab box that had leaked all over the other food. Not happy at all and £21 for the privilege.

Had to send the food back but received a prompt refund. Usually very good but rancid food tonight.

Piping hot food, speedy delivery, really tasty. Thank you.

Worst customer service ever. Order was sooooooo late. Forgot my drink. Was told the next time I order they would do something for me. I rang to order and was told I would get the free coke.... What free coke? You mean the coke I bought and paid for that didn't arrive last time. So the free coke is actually the coke I've already paid for. Last time I waited over 2 hours for a kids meal and chicken balls. This restaurant is not interested in keeping their regular customers happy so I won't order from them again.

Got a text at 7.25 to say food was on way, arrived at 8pm cold. Sent back with the driver, waited another 40 mins which then arrived with no sauce for spring rolls. Used to use all the time but will be finding a new Chinese

The salt and pepper chicken fillet was lovely, however the salt and pepper chips were literally just standard chips with onion and chilli thrown on and the chicken in black bean was just bland. Absolutely no flavour.

Can’t fault. Good food, good service as always.

Food cold, bland and went in the bin no difference in the spring rolls. First time ordering from here I won't again.

Food was late. Beef and Black bean didn't have enough sauce. Food was only warm on arrival. Alright but not the best

Outstanding food. Nice delivery driver. Onion rings delicious

Excellent food, excellent service. The best chinese for miles.

Thank you again for a speedy delivery, 17 mins from start to finish .. amazing! Quality food good price.

the WORST Chinese I’ve ever tasted in my life honestly don’t order from here everything was hard dry and stale 😷

Both had special foo yung. I had a portion of sweet and sour sauce, he had black bean. Foo yung was great. Sweet and sour sauce was perfect, black bean was very strong, almost like it was too concentrated, very overpowering. Will go there again though.

Tasty food, excellent delivery time and good prices.

I am a fat man. Rare is the day, i bin food. But please trust me when i say this microwaved mush was completely inedible. The delivery time was pushed back 20 mins.. on the order status the order dispatched 40 minutes before this time. So i thought ok, its coming early. It arrived 40 minutes later, flat cold. A conjealed mess. Please don't make the same mistake i made.

Food was tasteless and overly sweet, which was a shame because it was hot (temperature wise) and delivered within a good time. Portion size was really good but I didn't eat it as it really wasn't very nice..

Fast delivery and amazing food. Thank you.

Greasy and not very flavoursome. Disappointing

Excellent food delivered early and freshly cooked. Massive portions of chips and lots of 'proper' food in the Chow Mein.

Food was horrible and cold. All went in the bin. Worst Chinese I've ever had

no free spring rolls added to order as spent over £16.00....food has left us both with dodgy tummies