Exeter Exeter (m5, Jn 29) Brewers Fayre in Exeter

Waiting for 1 hour for two dishes .

The food choice for the family was great. I had the full English breakfast whilst the rest of the family had a combination of fruit, yoghurt, pastries, cereals, and more. There was the option of different coffee included in the price as well as milk and fruit juice. Additional drinks were a reasonable price.

After travelling for four hours we were met by a rude male on front of house who told us it was impossible for us to get a table, despite 85% of the restaurant being unoccupied. I wouldn’t mind if he said ‘I’m really sorry but we are full’ instead he said ‘you can’t just walk in here and expect to get a table.’ My wife was made to feel terrible by this individual. Kindness costs nothing.

Had a family birthday meal there today. 6 adults & 1 child. All chose the carvery. It was spot on! The child loved her beef, Yorkshire pudding and peas. Staff were polite, place was clean, atmosphere was good. Service was also good. Thoroughly enjoyed our meal there and would definitely go again.

Had a lovely Christmas meal with friends. Really delicious food and excellent service

Wonky table so not a great start but service was quick food good and good value for money

Sunday carvery is on the menu as finishing at 6:30. In practice it’s all gone by 2:00 so I don’t understand why it’s on there. Staff clearly thought I was foolish for asking where it was. I had a pie with peas and skin on chips. The chips were good, the peas nearly cold, the pie looked good and the meat in it was as ok but the sauce it was in was gloopy and tasteless. Luckily it came with a small jug of gravy which I poured in to it making it edible. The Premier Inn was ok but the food offering for dinner and breakfast was so poor, I’m finished with it.

The staff are great, the drinks were nice albeit expensive, main meals tasty and a good size but we made the mistake of ordering the garlic battered mushrooms to share. They were indeed battered but not by anyone in the kitchen. It appears they were battered by Mike Tyson before being incinerated by Guy Fawkes. To be Fayre, the Brewers Fair franchise is the best of the bunch of the restaurants attached to Premier Inn hotels but this one could do with a revamp.

I spent £ 30 with my daughter, I ordered fish and chips, but the fish was slimey and I told the waitress and she took it back in the kitchen and they sent the same fish and chips with a different person this time and I told the guy the same story and he took the fish back in kitchen and the chef said its because of the oil. What a load of bollocks 🙄 the fish taste awful and I'm very disappointed in the service and food! I wouldn't recommend anyone going there. This is my last visit there, shame on you lots.

Was a nice meal, service was on the slower side but it was busy so can understand that. Food tasted good. Would visit again.

45 min wait to be seated, so turned around and left without eating. Not impressed at all, and in no hurry to try it again in the future. So we did give it a go again......if it wasn't for the fact it was my granddaughter's birthday I wouldn't have gone back....my son asked for his steak to be cooked rare....it came out well done.... Myself and my husband had a 40 minute wait for our lunch, my husband had to remind them twice that we hadn't had it.... Really not a good experience, and I in all honesty couldn't recommend this place .

Great food at great prices and always great friendly staff. Me and my family eat in here very often.

I went here for breakfast, paid £10.99, and honestly, I feel like I got robbed except instead of a masked bandit, it was a plate of disappointment. The eggs were so cold I thought they had just come out of the fridge, the bacon had the texture of an old leather boot (not that I’ve eaten one, but I’m 100% sure this is what it tastes like), and the sausages? Let’s just say my pinky toe has them beat in size. The rest of the breakfast? A tragic tale of stone-cold misery at **8:30 AM**, no less! I wouldn’t be surprised if the chef cooked everything the night before and just waved at it from across the kitchen in the morning. This place needs a serious upgrade and maybe an introduction to quality ingredients because, believe it or not, **humans** are eating this food. If you’ve also had a breakfast disaster here, don’t be shy leave a review. We deserve better. 🍳😂 Why don’t the management turn up one day and surprise themselves with how shockingly bad the service and food quality are? Honestly, it’d be the plot twist of the year—walking into their own restaurant and realizing, "Wow... we wouldn’t eat here either." 😂

A great variety of unique dishes!!!!!!!

The saddest mixed grill i have ever seen, how can you serve this disappoint on a plate !!!!!!!

Went in last week and the food was very good came out pretty fast, nice warm atmosphere. Chloe was our server, very polite lovely girl made sure we had all we needed

Staff helpful and welcoming Room clean, bed comfortable I had a better night’s sleep than at home Great to have tea while waiting for breakfast and more tea as and when needed A well managed hotel everyone so friendly

I always stop at this Premier Inn when working Devon and Cornwall, it's a really convenient location , the staff in the hotel are excellent as are the Brewers Fayre team, the meals are standard fayre, I have enjoyed most things off the menu and I also really enjoy the cooked breakfast in the mornings as it's self service and you can take as little or as much as you want.

Good food with good service. Aneta is a lovely and polite staff.

Great experience, fish and chips was crispy and fresh. Good service by Aneta.

Ring to make sure the roast is still available As we had a booking got there at 1 pm and there was none for us but for a party that was coming later needless to say we won't be going there again, And we were regulars.w

Food can be hit or miss but great value and friendly staff

Average food staff polite enough.

Start your day with a great breakfast and lots to choose from. Prices are quite fair and taste good. Bargains when you join and get cheaper meal prices.

Main course that went wrong Ordered & paid for - 1 x Tikka Curry + Naan - they found out this was unavailable swapped for a mixed grill - mixed grill was missing onion rings and tomatoes - 1x Cheese burger - get the burger but no cheese …. Desserts that went wrong Ordered and paid for - 1 Cadbury Chocolate Sundae - meant to have caramel nibbles - but had none - 2 sundaes - no wafers Disappointing to have small bits missing or be wrong, on there own it is nothing but all together on one meal for 6 it is a poor job

We have come to this pub a few times. But it’s been a while, and u am sorry to say it’s gone down hill just a little bit, ordered the kids sausage and mash with gravy. Well the mash tasted like it was made six months ago, the gravy tasted like powder. I am sorry to say this. Avoid the kids menu…..

Helpful staff, good food. Reasonable price. Usual pub food type experience. They seemed to have run out of some of their food options as they were so busy which I guess is a good sign 👍 Don't pay full price and get discounts which are available usually.

Always pop in for something to eat on our way home from Cornwall. It's always friendly and welcoming. The food is hot and plentiful, plenty to choose from.

Stayed at the premier inn for a over night stop over. Although there was a lot of food that was not in stock, the food that we ordered was very well cooked. We really enjoyed our meal. Craig and the other guy at the bar was great and worked well under pressure. I think the problem here are the customers and patience, there is a small team working and trying hard. Would definitely return.

Good food at reasonable prices and good service.

Only got as far as the car park. Left as quickly as possible once I realised they've got one of those scam parking companies on site that monitor everything you do with secret cameras and try to catch you out on any minor technicality. I organised a party at a pub a couple of years ago that nearly cost my family £5000. It took a court case to get the scumbags off our back. So I strongly suggest you avoid this place unless you are not driving. Or switch your numberplates as you drive in. It's not illegal to have false numberplates on private property and you will be protected from these crooks.

5 of us came to you on Xmas day, I would just like to say how much we enjoyed it, the staff were welcoming, the service was outstanding, the food was lovely the atmosphere was lovely, we shall be joining you again on Xmas day next year! Oh one last thing the Xmas day price was very reasonable. ( Wasn't sure weather to put that or not 🤔 ) Thanks very much.

Had 2 continental breakfasts for myself & my wife . I had 4 pices of toast , while my wife had a bowl of cereal . There was very little else available & what was there was dry as if they had been out for hours . We spoke to others who were also disappointed. Very poor value for money !!

Very rude staff. Poor service. Plus, long wait. I have no idea why anyone would want to eat here.

When we first got here we tried ordering food at the bar and we couldnt because our table was reserved so they got us an unreserved table and still made is go to the bar to order our food. The website says it closes at 11pm but we get kicked out at around 10pm.the food was alright but the service was horrific.no maners at all,staff were rude. Overall never coming back EVER again

Great friendly staff and good breakfast

The usual brewers fayre to be honest. But the staff were lovely

Quiet when we visited around 7pm but can get very busy around 5pm and at weekends Lovely food mains and pudding selection,great service thanks

Won't go to this place again pay £18 for food and its was no bigger than a sandwich a total rip off

Went for festive meal. No turkey. No roast potatoes and no peas. And no substitute offered

Nothing special cheap and cheerful

Nice efficiently run establishment, breakfast was a little dried out, but evening meal was super,, staff were friendly and helpful, and the gorgeous manageress Claire is on her own, well worth another visit 👍👍

Visited with extended family, didn't book, told we could have a table but needed to be gone by 18.30....2.5 hours...think we can manage that. Scottish manager was rude to us, food took ages to arrive, brownies were served frozen to my children and we had to send them back. Manager kept looking over to us from the bar almost to put pressure on us to hurry up. Even heard the Scottish manager complain about another customer using vulgar language. Atmosphere was rubbish, made to feel unwelcome, dirty establishment, won't return if I can help it.

A great place when waiting for the national express bus.

Brad and Megan! Sorted out a lovely experience 👌

Nothing Friendly about this place… called in for a meal as staying nearby… refused entry as it was only for hotel guests of the Premier Inn…. Absolutely ridiculous,, the place was empty too… I will never return…

Apart from the tables being far to close to each other so it feels like your dining with complete strangers the service and the food was excellent though

Shocking experience! Waited over an hour for food, I ordered Veggie Lasagne and received a meat one. Didn't realise until I ate a bit of it. I have been vegetarian for almost 10 years and never experienced this before! Disgusting

Ordered the calamari starter. It was over cooked and dumped next to a pot of sauce, nothing else. The vegetable lasagne i had has full of water and taste like it, the salad that comes with it looked like it was dragged round the floor before it was put on the plate and the staff was about as friendly as a premiership ref with klopp. I am 43 and have never put a review on any restaurant before on any platform in my life. Most of the time i just get on with it but this is ridiculous, i have a premier inn account and stayed at hundreds in the last 20 years and never had this level of poor service and food I have had today.

Went for breakfast, disappointed lack of food no sausages eggs hash brown, just had to go back and forth not relaxing with frequent visits due to keeping kids happy.

Previously rated 5* however after our visit last week, it's had to go down by a few stars. We waited for over 75 minutes for our food due to a glitch with the systems communicating between the till and Kitchen. That I understand, but still from the moment my husband first asked how long our order would be to when our food arrived this was still another 30 minutes. My husband had to ask 3x before the gentleman admitted that our order was lost!! And took our order again. Upon the food being delivered we got an apology and after stating how unhappy we were about the wait and issues (yes by this time we were hungry! And a little less patient but still not rude) the gentleman stated we could get a free dessert for our trouble! We did not take that offer as by this point we just wanted to eat and Leave. I did feel sorry for the gentleman working front of house, as he looked stressed and was dealing with other issues, however I found the waitresses/waiters on that evening a bit rude. No acknowledgement from them, walking around looking glum and after another table asked for an update on their food, the waitress said she would find out and did not bother going back to the table with an update as a courtesy. Unfortunately this experience has put a bad taste in mouth, and I have twice arranged for team meals here (12+ people each time) but I shall be staying away for the foreseeable. It is a shame that 1 bad experience can ruin what can be a lovely place. The only good thing was the food was hot, and tasted lovely. My husband loved the pie 🥧

Took my mother and partner to lunch. Staff were welcoming, asked if any of us had allergies (I have coeliac), was given the allergen menu and were shown to our seat. Food was very good, didn't have to wait long, and my cutlery was sanitized especially because of my CD. I've eaten out in several establishments and this is the first time I've experienced this. 10 out of 10 for recognition of allergies. A great experience. Will be back.

The best battered fish i’ve ever eaten, outstanding fish and batter. Battered in-house with beautiful tender haddock. Love the unlimited tea refills too, ice machine etc.

Travelled here to have food to be told we would not be served as we weren’t premier inn customers. Spoke to the manager who was disgustingly rude!! Told us that we “should have booked a table”. She was an absolute disgrace never in my life have I come across a “manager” so rude in my life!! I will not be returning!! If she was stressed due to being under staffed she’s in the wrong job as treating customers the way she treated us was appalling

We were greeted this morning to a happy smiling face from the lovely Ellie. We chose the full English breakfast and it was delicious. The atmosphere was quiet and welcoming. Management clearly know how to run a happy ship and it was evident by our experience. I have had many breakfasts at different brewers fayre establishments. They are usually chaotic, so it made a fantastic change to eat in a calm peaceful environment with happy staff.

Not worth visiting as very rude approach from the staff!!!Not worth your time

Great value meals. 2 mains for £11.99 and 2 Aperol Spritz for a tenner!

Have never been let down with the food

A refreshing change to actually have peas which taste just like garden peas, crisps sweet and perfectly cooked. Service was friendly and welcoming. The steak was cooked exactly to requirement (rare) It would, however, have been nice though, to have been told that the peppercorn sauce was an added cost at point of order.

Better selection of drinks would be nice, vk or wkd

Went as a party of 9 for Sunday carvery, and we all absolutely loved it! Will definitely be back 😁

Good comparable food prices, good is on par with most pub grub nowadays , offer blue light discount on food so it all adds up

Pleasant staff but meal was quite small and the gammon steak vastly over cooked...

Typical brewers fayre so you know what type of food you will be able to choose from, my mixed grill was pretty good and fair sized portion

Excellent experience, got to my hotel (premier inn) later then I wanted so popped in here for last minute dinner. The staff couldn’t have been more helpful especially Josh who went above and beyond. The smothered chicken was also delicious. Of this experience couldn’t recommend highly enough! Great work

Good service from both ladies that served. Tamera and Sal ( i think!) Nice to chat to nice people when working away from home. Steak was perfectly cooked. Decent meal!

Good choice of vegan food and fab service - 5 Stars! In particular Ellie, thank you, will come again. :-)

Came out with friends for a meal, excellent service by restaurant and bar staff, food was first class asked to speak to the chef to compliment him on the food his name was Ben lovely polite young man and great cook!

Served with a smile and promptly. Relaxed evening and our waitress Ellie kindly ensured we always had what we needed, Nothing was too much trouble, we will be back as polite staff members make all the difference due to how rare they seem to be! Would recommend

Have dined in at this particular establishment a few times due to staying for work appointments. I am always greeted with welcoming staff and nothing is too much. On the past couple of occasions I have been served by a member of staff called Brad he has always been so helpful and polite. Nothing is too much and is very attentive with customers when they are dining/ drinking. Thank you for.such good service.

Lovely restaurant with great ambiance. Food was delicious and served by lovely waitress, Tamera. Tamera, was attentive, friendly, and made sure we had everything we needed throughout the meal.

After reading some of the previous reviews was pleasantly surprise, got to say Ellie was very helpful. Very pleasant young lady.

Lovely food, had great service from a lady called Tamera, Restaurant was super clean too! I can’t fault the place. Hence the 5* review.

5* service and food, will be returning! Was served by Tamera - happy with everything

Came with my boyfriend for food and was greeted and served by Tamera, great service and lovely clean site will return again

Lovely atmosphere, very clean. Food was amazing. Service was excellent, and I was served by Tamera, great customer service.

Great food, great service! Ben was very friendly and helpful with all our needs

I came for dinner with my mum and daughter, we hadn’t booked a table but took our chances and I’m glad we did! The food was amazing thank you to the chef Ben! Food came out within an appropriate time lovely and hot! And of course very yummy!

Came for dinner with some mates and was a great experience! Ben did a great job ensuring our meals came out in good time and the food was brilliant too

Staff are really good, very helpful, especially Ellie

We popped in for lunch while we were waiting for our bus to Bristol airport. The kitchen manager Ben ensured that our food came out in good time and I have to say the food was really good as well. Thank you. You helped to get our holiday off to a great start.

Came in for a quick bit of food, was tasty and service was quick. Helped by a member of staff called Josh who recommended a decent beer. All round good service and good atmosphere

Came here last night with my parents and grandparents. Was the grandparents first time here and they absolutely loved the food, loved the place and the service. We had a young girl, Ellie, serving us and she was welcoming and all smiles from the get go. She was more than happy to accommodate to any of our requests.

The food was excellent! Overseen by a highly regarded kitchen manager, Ben sully. I would highly recommend the restaurant to anyone

Came here for a meal with partner and baby and I’ve got to say the attentiveness from Tamera was outstanding. She made sure we were comfortable and to top it off the service was immensely quick! Will definitely be coming back soon!

Visited for dinner, was great service and good food. Very good price point too. My waitress was Ellie who was very friendly.

Stopped by here on the way down to Cornwall. Never been to Brewers Fayre before so I didn't know what to expect. I'm fussy with food and I'm a snob with coffee but Tamera suggested some things and made sure my coffee was perfectly extra strong! Lucky to have such nice staff in that place. Cheers!

Really good food and brilliant service. Tamera was wonderful and made us feel welcome. Will return for sure.

Had a lovely meal here last night and was looked after by a lovely young lady called, Tamera. Thank you Tamera for looking after us.

I travelled for a lovely dinner with my daughter and we had a wonderful time the service was great and food was brilliant. Thumbs up to the chef especially, I believe his name was Ben.

Lovely visit as always to Exeter brewers fayre - food was great and Tamera was friendly and polite. Everyone works so hard, will return soon. Great value for money.

Ellie gave us all great service thank you so much

I don’t often leave reviews but had a great breakfast here earlier this week and thought I’d leave a review to emphasise the high standard of food and friendly staff. Ben Sully was especially helpful.

We had a lovely meal but the best part about the whole evening was the wonderful waitress called Tam. She was so lovely and an asset to the restaurant. Keep up the good work Tam.

Just recently had a breakfast front of house Chef Dan was very very good on quality of cooking hence I had 2 plate fulls will deffo return very soon couldn't fault a thing well done brewers faye Exeter.

Stopped off for dinner on my way home from work last night. Brain was a bit fried but Ellie really helped me make a decision and didn't rush me when I couldn't decide. Lovely service and the food was pretty good too 👍🏻. You know what you're getting with Brewer's Fayre

Came here for a family meal and after about 25 mins the food came out. The portions were good sized and the lady that served us, i think her name was megan, was wonderful. She was happy and smiley and nothing was too much trouble for her. You really made out visit lovely. Thank you megan

Visited with my family and Megan was very polite and amicable, we were overlooked by most other members of the front house team but Megan accommodated our needs and was very efficient. Will definitely return again

I had an amazing time at this restaurant, the food was incredible and so was the atmosphere. I was served by an extremely helpful guy called Drilon and I will be returning.

Me and me family decided to go and visit and not only was the food extraordinary and affordable but the service was amazing and helped me and my family the entire time with our dining experience, if you’re ever keen to visit please look out for the young man by the name Drilon and he’ll assist you perfectly.