ExCellar in Kingston upon Thames

We came in for a coffee and cake. As it is our anniversary today, we asked the young blonde girl (wearing a pink top) who delivered our coffee to take a photo of us... She said absolutely not, I'm busy! And she walked away... There were five or six staff floating around the place, no-one too busy. There were tables that have not been cleared all the time we sat there. The staff were not too busy to chat but clearly too busy to clear tables or take a photo for a customer. We won't be back.

Great Pizza and terrific wines. Highly recommend 👌

Have been here before a while ago and was lovely however this time the service was appalling waited ages for our pizzas which were mediocre as was the wine. Won't be coming back

Great place for lunch, brunch and wine. Have visited many times for wine and pizza, coffee and cake, and the soups are always excellent. They have a good selection of quality wines to take home. Highly recommend.

Amazing local spot, good coffee and brunch items for mornings. Great pizza and wine for the evenings. Perfect for dates and hang outs. Go to when in Surbiton

The first time I went, my order arrived an hour later. I went back once more. After 1 hour of waiting, I learnt that they forgot my order. That's all I have to say. First time I asked refund in my life. Never ever again.

I had great experience in this cafe previously, it was my favourite cafe in surbiton , I tried the most delicious food in this cafe, but today I had totally different experience, staff were so unfriendly and the food was something that I could do in home in 5 minutes, no taste and nothing special, I believe somethings have been changed , but it was really frustrating.

This is my favourite place to come for a coffee , just a cozy and relaxed environment with a friendly team .

The cafe was busy but the staff were very quick to serve us. Very polite and friendly and the coffees and cake was good.

This is the best café/coffee shop in Surbiton.

Delicious food but service not great

I’ve been here for lunch many times, but came here for dinner for the first time this evening and I wasn’t disappointed. The staff were as lovely as ever, and the food was superb. As a carnivore completing veganuary, I had the “all but” pizza which was so delicious and flavoursome that I would even have it again when I’m not doing veganuary! Though my mum had the margherita with added chorizo and raved at the manchego addition to her pizza, so I may have to try that first…!

Their Margherita pizzas have no fresh basil leaves on them apart from some dried herb grounds. My espresso was not strong enough for my taste. Their service felt more urbane than local.

Been a couple of times before and have usually had a coffee and a slice which was always good.I tried a light breakfast this morning which I thoroughly enjoyed. Staff were friendly and efficient, I will definitely be returning.

Had lots of great meals here over the last few years, fantastic pizzas and great sandwiches (although stingy and overpriced tapas).Today though my tuna melt was distinctly underwhelming. A spoonful of tuna swamped in mayo with a crumble of rather unpleasant cheap cheddar was not the same sandwich as a couple of months ago. Don't downgrade guys. If you need to increase the prices, do, but keep the quality.

Nice spot for a glass of wine in the sun but felt let down with the sharing platter (charcuterie board) we had. For near on £30 the amount of meat we had on the board was totally unacceptable.

If I were the manager of Excellar I would not leave the staff unattended. They were rude and didn't listen, when we pointed out their mistake they were argumentative. Three of us went for joint birthdays, the only reason we didn't leave was because it was raining and we were determined not to let the staff spoil our day. The girl with the "sand soccer" t shirt needs to take a chill pill or retrain for a job that doesn't involve interacting with other people. It wasn't just us, they were rude to the people on the next table too.

The food is atrocious. The pizza I ordered was supposed to contain basil and sun dried tomatoes. There was basil, but it was ground, dried basil, and there were no sun dried tomatoes, only fresh cherry ones. The zucchini was very thickly cut and hard to bite into. No interaction with staff (we ordered a bottle of wine and we poured it ourselves) so the tip screen when paying felt rude.

Nice relaxed atmosphere here. Good coffee

Good pizza and live jazz, cool after a long day!

I met my friends there after 2months and We were struggling to get a pizza and there was this tall asian girl who helped us to get one and it was literally amazing, forgot to ask her name but would like to thank her for the help!

A really high quality venue, fabulous personal service, food very good and the music of Hollie and Ed excellent. Love the owner' s vision and passion.

Really loved this place, excellent pizza and gf versions also up to same standard. Really brilliant wine selection, see attached

I had the eggs Benedict. The eggs were done perfectly and hollandaise tasted great. But why couldn't you just have given me a couple more slices of ham? There was literally one thin slice about 4cm in diameter. Instead of feeling satisfied from what was a decent brunch I leave feeling a little miffed 🤷🏻

Mediocre drinks. Latte was so overwhelmed with milk, there was hardly any coffee taste. Americano was awful. Avoid

We visited this place recently we had their pizza which is amazing and worth going for. For this I would happily give 5 stars to the chef. The reason for 3 stars overall was when we found the bottle of wine we wanted the waitress did not inform that there is a £15 corkage charge to drink it on site. This was almost as expensive as the wine. We would have happily have paid it if we were told this on ordering as other wine places do when we visit. When we challenged this we were told there is a sign on a small chalkboard to inform us of this!! I think this is terrible the sign is so small if it wasn’t pointed out when we challenged we would not have seen this!! You need to make your signs bigger or tell the client the price on the bottle plus £15 when they order. If someone was blind or unable to see properly this would be wrong. They did refund it after arguing, but it did ruin a lovely day we had.

I do like this place if you are able to find a seat. It has a great rnage of wines. Food menu for a cafe is good, although could have more of a range, including bread. Coffee is excellent

Popped in to pick a couple of bottle up. Staff were really helpful in picking out some very nice wines.

Come here all the time for a coffee and to bring my laptop to work in. Very friendly staff with a massive array of wines and a real sun trap on the tables out the front. My only complaint would be the cheese and onion toasty that I got a few weeks ago that was 90% caramelised onion and 10% cheese which when I mentioned to the waiter I was told that the kitchen was “running out of cheese”. Not the end of the world but they could have just run over the road to the sainsburys and bought some more if that short rather than serving it like this! A mild complaint in an otherwise brilliant place.

Good variety of platters, including for veggies and great wine.

Food is ok but waiting time was too long. Dirty tables too.

Good cafe for small dog owners in Surbiton. Busy but not crowded. Quick service. Reasonably priced.

Cake slices really small for close on £4. Also, most of mine had crumbled away and was left on the serving plate. Please could you be more generous with cake portions?

Food good, but didn't seem to have enough staff in the kitchen, took about 45mins for eggs on toast

Great coffee, lovely ambience, friendly efficient service.

Visited here for linch with a friend last week. Seating was sparce because many of the tables are large (searing for <6). Beautiful large windows for street watching and one wall full of wines. Reminder the place serves as a half wine shop, all prices are for takeaway with extra charged added for corkage. We had to order at bar counter, which was fine, if I wasn't standing there watching the only two staff make coffees & ignoring me till i asked for service! Ordered to potato & leek soup & two tea. Cost of £23. (Soup £7 each) Soup was moreish & tasty homemade, unfortunately the thin toasted bread came buttered, which I couldn't eat. Don't like butter. My friend just had enough for his soup in the double portion. Mixed crowd of mums&babies, elderly ladies (who like to take a long lunchs) and young office workers. The crowd might change in evening, as it offers different variety topped pizzas. The staff never done table checked back, said hello or goodbye, no interaction. There is one toilet for all, than needs a good clean, upgrade & revamp. Overall very disappointing. Only thing going for it is the high ceiling and fantastic windows.

Very friendly staff with great service and most importantly very good food. I have been here very many times and must say they have been consistently great.

Great pitstop for a bite and a coffee. Lots of selection, and managed to find a table for our party of 3. Dog friendly which is a bonus.

A very cosy cafe at the end of the High street of Surbiton. Perfect breakfast menus and tapas food available with a wide range of wines. Plenty of room for sitting & spending time.

Lovely chilled atmosphere.. Friendly staff and great coffee.

Great food and lovely ambiance - this was at lunch time - really enjoyed our time here

Amazing carrot cake and hot chocolate

Lovely relaxed atmosphere, bottle of red, tapas to share. All the tapas was delicious and we asked for wine recommendation which went so well with the food. Nothing was too much trouble and we weren't rushed in anyway. Also got some advice on wine for a dish that is being cooked on the weekend. So bought a bottle to take home too. If you want a relaxed environment to enjoy a bottle of wine and nibbles with friends/partner then would highly recommend you book.

Excellent local wine shop, café and pizzeria. Would definitely recommend trying out their remote wine tastings.

The owners come from a long line of experience in wine. And the selection on the menu reflects that. Brilliant wines for very taste, sharing boards and we loved the service! Great staff. Highlight was Primer Beso Red wine! Beautiful! Thank you!

while mostly oriented at wine drinkers the food is delicious too and worth going for on its own! Brownies are among the best in Surbiton and the salads, pizzas and sandwiches are all handmade on the spot, also very large. Great interior styling too with a "home kitchen" found-art aesthetic

Great place for coffee and food but they do need to have a ramp for wheelchair access

Lovely fresh food & quick & friendly service

Great chilled atmosphere had lovely coffee and cake

Good service. It would be better if tables were sprayed down as very sticky.

Super food and attentive service.

Just bloody brilliant at what they do

Kamil was amazing. Came here with some friends for wine and nibbles. Great service, chilled atmosphere, amazing wine and great food. Will definitely be coming back.

Met an old pal for a late lunch at Ex Cellar and we were both very pleased that the excellent brunch menu was till available after 2pm. Enjoyed the avocado toast and poached egg served by lovely staff. Cute the way the tables have names instead of numbers (we sat at Albert). Good coffee too and silly as this may sound but I liked the fairy lights in the window because they are cheerful and I like cheerful.

Lovely quaint place to have coffee and relax! Love the big tables and very comfy chairs. They also have a small library if you have the time!!!

It's a wine shop which does brunch/serves food like a restaurant. We had brunch here late November and it was ok. One notable thing is that the salmon breakfast pizza at shy of £16 is not worth the cost - it sounded interesting on paper, but the pizza was nothing special. Coffee was decent, but I'm not in a hurry to come back anytime soon as there are other cafes nearby I would give a go. Service was bland.

Forte plăcută atmosfera. De vizitat și de cobsumat

The coffee and toast were amazing.

First visit & not disappointed! Very busy & short staffed, but they were very welcoming & served people as quickly as possible.

Great place to meet up with friends.

Just popped in while passing by. What a lovely feeling!....& staff are just lovely! Will definitely be returning

Cute cafe on a busy corner in Surbiton! Friendly servers and peaceful to come to for a morning coffee

Over charged me by 72£ and they didn’t notice until I pointed out that I’d been charged 49£ for two bottles of 10£ wine. They were very apologetic and sorted it out so my low score isn’t for that. It’s for the fact that when they delivered the wine, it was an expensive bottle short and in spite of my emails, have ignored me about this. Poor service over all.

Awful in literally every way. We waited 30 minutes for our drinks. Food arrived first, drinks ten minutes later (40 mins after order). We were served food without cutlery and had to get up and ask for it. 4 staff serving about 12 people, so how they're that bad is beyond me. Coffee was burnt and I'm not even a fussy coffee drinker. The pancakes were bland and had a vast lack of chocolate sauce they're advertised with. I'd honestly rather break my own jaw than come back here.

I love ExCellar. Excellent service and great coffee. Lovely ambience. Highly recommended

Very friendly staff. Nice coffee. Good pizza.

Lovely pizza ... very fresh ingredients and nice outdoor seating.

Great deli style cafe! Lovely atmosphere and great WiFi!

Great location to watch the world go by ,yummy food ,dessert are delicious and staff are very welcoming and friendly

Love this cosy cafe/restaurant. I usually come in the daytime for coffee and cake but i know they have food and wine in the evening and some live music too occasionally. My favourite thing about it is ambience, decor is french country, and theres always lots of warm light flooding through big windows. Another good thing is they have outdoor space which not many places on the highstreet do. I especially love it at Christmas time, when they have a big tree and fairy lights everywhere, its just so cosy. Its a perfect place to meet a friend, work, sit and read, and come with children /babies. Recommend!

Came here on a thursday evening and the atmosphere was just beautiful! Really friendly staff and the restaurant was so nice in the evening. Would recommend the veggie pizzas and the St Hilaire wine, will be back for more! Thank you xx

Lovely place we went to for lunch, they have a great menu and atmosphere. Food was tasty but the service was pretty slow, however I’d still recommend it.

Lovely staff and a warm welcome. Great wine and food.

Great food, friendly staff and amazing wine

Good food, friendly staff, reasonable value for money. Oh and they have a great selection of wine.

Good chilled atmosphere, great selection of wine and the vegan pizza was excellent

I asked for a nice coffee and they gave me an ice coffee

Coffee was not good to be honest. Scalding hot and couldn’t taste the coffee just burnt milk. Also served in a takeaway cup even though I was sitting in. Disappointing

Quirky place with delicious food. Best olives ever!!

Really disappointing! Have been wanting to visit for a long time- finally did and food and service very poor... was a special night planned - expected a lot more! Food is bad quality, will not be back

AVOID AT ALL COST! 1st time i have ever felt compelled in my life to give a poor review....Dirty table...wrong glasses for wine..didnt have the wine off the list we wanted...i asked the waitress clearly to not read out what i was ordering as it was a surprise..she couldnt have repeated me louder...tiny portions....the chroizo was from sainsburys (trust me i know), no plates!!! Cutlery taken away...there were 4 customers in the place...4! And i still had to walk to the counter to ask for salt and pepper as the food wasnt seasoned. Noone came to clear our table and the waiting staff ....well thats something to behold. If carlberg made shitholes...nice music tho...

You'd think for a Saturday night, with pre-booked tables, that they wouldn't allow 3 new (and clearly terrified) young students run the joint, with an extremely moody duty Manager to pick up the pieces for them. We were a group of 6, and two of us were served our food 20 minutes before anyone else. Unacceptable, when the other dishes were just charcuterie. Also, our table was broken and no one could lean any weight on it. 2 stars because the food and wine were good.

Slices of cake are ridiculously small

Popped in while waiting for a new tyre Will definitely make this a regular stop off Lovely atmosphere very friendly staff Great coffee and really good cakes Menu looks interesting Wine list is very interesting

Great food, atmosphere and wines

Food and wine pretty good and everyone is VERY Nice!

Like the shabby chic type ambience. Cosy and relaxed. Enjoy having a coffee and catching up with friends here.

Great, food is always perfect as is the service 😁

PLEASE READ! - Pastries are bought from Sainsburys across the road, and nearly all the food (including the pizza) is made from frozen. Generally relaxed atmosphere though...

Food decent, wine selection good and when the sun shines you can sit outside and watch the world go by.,

Always enjoy lunch & a coffee here.

Friendly staff. Food was good but unfortunately wine coming to the table wasn't very chilled despite coming straight from the fridge not what you want when spending £30 for a bottle.

Lovely toast besns and cheese to start the day off😁💋

very nice and friendly staff, great music and good beverages

I used to go to this place quite frequently for coffee and cake or a glass of wine. Their cakes were very good, and I used to enjoy their cheese platter for two - usually accompanied by a glass of wine or two. Their wines are usually very good. However recently I’ve noticed that the profile of the place is changing, and not for the better. I went for something to eat at lunchtime recently and struggled to get a table as there were seven people taking up a table each with their laptop. I pointed out to the person at the till that the bar looked to be turning into an Internet cafe to which she responded ‘looks like it’! I later commented that the people on laptops were not eating anything but I was told that they had had lunch! My point is that these people appear to linger in the bar with a coffee or a bottle of lemonade, taking up space for a considerable time whilst conducting their business, which therefore excludes other customers. Very disappointing.

The impressive setting and decor only makes the poor food even more disappointing. I was surprised to pay £17.50 for an evening meal that included frozen vegetables cooked in a microwave.

Nice quirky cafe. But did find the pizza a bit over priced, with lunch for two costing £40 plus. Nice pizza, but too expensive for a cafe.

Lovely informal and comfortable environment, average service, slightly expensive

This is a really great family run business. Has a lovely atmosphere and is a good place to chill out with a coffee or for a meal out with friends.

Very disappointing unfortunately. I live 30 seconds away and have been to ex-cellar several times but the coffee is very poor in comparison to other surbiton places (surbeanton, sopratutto, press rooms etc), the furniture is in SHOCKING disrepair (see photo) and the cleanliness is dreadful (crumbs and food on the floor and tables, sticky menus etc). The wine is good but whenever I've been in to buy a bottle, nobody's been over to offer advice, there are bottles under incorrect labelling and it all seems like an afterthought. Service is often rather slow. Please up your game, Ex-Cellar, I would to visit more often and recommend to friends but there is no way I'd do so at the moment.