Espressa in Barking and Dagenham

They said they tried to call us cancelled our order 30 minutes later. Our number was correct in just eat and we had no miss calls. No call was made to us. Unhappy.

worst service, pizza ordered at 9, delivery time 10:05 and it took more than 1 hour after delivery time to receive the order. worst part is that they were blaming just eat and just eat was blaming them, I don’t know what to say. please avoid order from them if you want to be happy and want to eat your dinner at time, ridiculous service. Third class service

Simply amazing Food. Always hot and tasty. Staff is friendly and professional. and food quality is awesome. Highly recommended.

This place is simply Amazing, we have ordered dozens of times in different occasions and they have never led us down. They make the best Pizza in the whole London and even the kebabs are very nice and juicy with huge portions. Real value for money and real worth trying.

This place has the worst customer service, we ordered food and the food was completely wrong. instead of fixing the issue the owner said that we lied about what food was ordered. the staff shouted at us and the owner refused to fix the issue and or give us a refund. never experienced customer service on this level. stay away and warn others

Espressa is our preferred local Kebab/Pizza take away as we live close to Green Lane. The Kebabs are always nice, not too greasy, the pizzas are quite good too, obviously not the same as an actual pizza take away but they still hit the spot. Only a couple of tips. If you telephone to order be very clear on instructions for your order. They're always happy to customise anything on the menu, but I for example said the other day I just wanted tomato sauce and cheese on my son's cheeseburger, and I ended up with fresh tomatoes instead. (Perhaps I should have said Ketchup instead?) Also a word of warning, they get extremely busy with orders especially the later in the night you order, so if you want a home delivery be prepared to wait 45 minutes to an hour. If you can pick up rather than have it delivered I'd go for that option, or order in advance in case you are very hungry. I hope this helps!

A few times recently I've been to Expressa and it has been absolutely delicious but I must say the customer service from the staff behind the counter is disgusting. Whilst being in there one of the staff gave MY food to someone else whilst I was paying via card machine. The guy who served me was not even interested in what actually happened. He actually refused to serve someone because he couldn't be bothered to remember what the customer ordered. Most recently waited 2 hours for a delivery and then the driver got lost.

Absolutely Phenomenal Service And Delicious Food. Pizza's Are Juicy And Great, Kebabs Are Hot And Spicy, Great Staff Too Really Kind! Three Thumbs Up 👍👍👍

Tasty and filling as always . Sad there's a delivery charge now.

Tasty and filling as always . Sad there's a delivery charge now.

good taste and value for money but delivery took 1.5 hours

Do not go near this place, stay clear... Shockingly awful!!! Late, loads missing pizza over cooked and chicken kebab under cooked!! So rude here too!!

Been an hour and it still hasn't been delivered.

Been an hour and it still hasn't been delivered.

Taken 2 hours to deliver, food was cold, poor attitute when we called to find out where it was, will never use them again and would advise others to not use.

Taken 2 hours to deliver, food was cold, poor attitute when we called to find out where it was, will never use them again and would advise others to not use.

Tasty and filling as always . Sad there's a delivery charge now.

Still waiting 2 and a half hours later still not arrived so cant say what the foods like very poor service

Still waiting 2 and a half hours later still not arrived so cant say what the foods like very poor service

Tasty and filling as always . Sad there's a delivery charge now.

The food arrived after 1 hr and 20 minutes. It was cold. They delivered the wrong pizza! :/ never ordering again!

good taste and value for money but delivery took 1.5 hours

Took 1hour and 20 mins to turn up and the food was very cold when it finally did. I live 2minutes down the road so can not understand why!

Took 1hour and 20 mins to turn up and the food was very cold when it finally did. I live 2minutes down the road so can not understand why!

Brilliant food, really tasty, haven't had a good juicy chicken in a while!! Keep it up lads! Really happy ! Thanks

The food arrived after 1 hr and 20 minutes. It was cold. They delivered the wrong pizza! :/ never ordering again!

Brilliant food, really tasty, haven't had a good juicy chicken in a while!! Keep it up lads! Really happy ! Thanks

I ordered like 12:00 the delivery time is 12:55 now is 13:32 and i still waiting

I ordered like 12:00 the delivery time is 12:55 now is 13:32 and i still waiting

Order was wrong. Took over 2 hours after the wrong order was delivered to get it correct by which point I had gone out. Still have not received a refund.

Use this service a lot. But last two order I've waited in excess of 1 hour 20 mins to today's 1 hour 50 minutes. 2nd time running fries are uncooked and inedible and nuggets cold. Doubt I will use this service again despite being a good customer for 4 years. Definitely gone downhill

Been busy to write this review so here goes. Be sure you count your chicken that you have ordered. I forgot to mention espressa that I had 2 chicken bits were missing my fault yes but in future I will check the order at the door before I pay for it. Espressa please make you give me correct items paid for.

Use this service a lot. But last two order I've waited in excess of 1 hour 20 mins to today's 1 hour 50 minutes. 2nd time running fries are uncooked and inedible and nuggets cold. Doubt I will use this service again despite being a good customer for 4 years. Definitely gone downhill

Been busy to write this review so here goes. Be sure you count your chicken that you have ordered. I forgot to mention espressa that I had 2 chicken bits were missing my fault yes but in future I will check the order at the door before I pay for it. Espressa please make you give me correct items paid for.

Food wasn't warm as I waited over an hour for my delivery. When I ordered before food and delivery was spot on just not tonight.

Food wasn't warm as I waited over an hour for my delivery. When I ordered before food and delivery was spot on just not tonight.

Won't re-deliver or refund me for food which was accidentally taken to my old house! Horrible service especially after I was promised a refund over the phone. Don't order from them. They've lost a good customer. £30 wasted :(

Won't re-deliver or refund me for food which was accidentally taken to my old house! Horrible service especially after I was promised a refund over the phone. Don't order from them. They've lost a good customer. £30 wasted :(

Arrived 110 min after placing order

Ordered and paid for 2 cake slices, only got 1.

Arrived 110 min after placing order

Ordered and paid for 2 cake slices, only got 1.

Order was wrong. Took over 2 hours after the wrong order was delivered to get it correct by which point I had gone out. Still have not received a refund.

Order took nearly two hous to arrive despite calling the restaurant. When it eventually arrived part of one of the meals was missing. Very poor standard have used this place for a while now but after tonight we will never use it again.

Order took nearly two hous to arrive despite calling the restaurant. When it eventually arrived part of one of the meals was missing. Very poor standard have used this place for a while now but after tonight we will never use it again.

bought the Indian feast pizza, was very nice.BBC wings also were very nice and fresh.

bought the Indian feast pizza, was very nice.BBC wings also were very nice and fresh.

Took over an hour to deliver. My order was accepted by them on JustEat at 12.40 and supposed to be delivered at 1.15 by arrives at 1400! When I called them they said they were very busy. The food itself is average at best.

Took over an hour to deliver. My order was accepted by them on JustEat at 12.40 and supposed to be delivered at 1.15 by arrives at 1400! When I called them they said they were very busy. The food itself is average at best.

Took two hours to arrive and was wrong. They then said they would collect the wrong order and refund, they did neither of those things. Do not use this place.

Great value! Best kebab I've had in a while. Mozzarella sticks are a must!

Great value! Best kebab I've had in a while. Mozzarella sticks are a must!

Took two hours to arrive and was wrong. They then said they would collect the wrong order and refund, they did neither of those things. Do not use this place.

Late, cold and will never use them again.

Late, cold and will never use them again.

Really nice food, prompt delivery and courteous driver

Really nice food, prompt delivery and courteous driver

A few times recently I've been to Expressa and it has been absolutely delicious but I must say the customer service from the staff behind the counter is disgusting. Whilst being in there one of the staff gave MY food to someone else whilst I was paying via card machine. The guy who served me was not even interested in what actually happened. He actually refused to serve someone because he couldn't be bothered to remember what the customer ordered. Most recently waited 2 hours for a delivery and then the driver got lost.

The food was fantastic. Lovely juicy burger and nice Donner. The mrs enjoyed her chicken shish wrap which was huge!!

The food was fantastic. Lovely juicy burger and nice Donner. The mrs enjoyed her chicken shish wrap which was huge!!

Not as hot as I would like but the best dirty donner that is going to deliver in the area. Pretty good for the price, I will be using again.

Not as hot as I would like but the best dirty donner that is going to deliver in the area. Pretty good for the price, I will be using again.

It wasn't anything special. The chips were cold & hard & the pizza wasn't cut properly. Disappointing. However the taste was pretty good.

It wasn't anything special. The chips were cold & hard & the pizza wasn't cut properly. Disappointing. However the taste was pretty good.

Delivery time is appaling! I have ordered three times from Espressa Pizza and two out of the three times I have waited about 2 hours for my food. As stated by the name of this place, they only specialize in Pizza. Their pizza is of very good quality but anything else you order from here is disgusting.

Delivery time is appaling! I have ordered three times from Espressa Pizza and two out of the three times I have waited about 2 hours for my food. As stated by the name of this place, they only specialize in Pizza. Their pizza is of very good quality but anything else you order from here is disgusting.

perfect food but delivery service is very late

Took 30 mins past delivery time then items where missing then had to wait one hour for the rest of items to be delivered

Ordered from them and they kept adding 5 mins on to the time and they was still 20 minutes late

Took 30 mins past delivery time then items where missing then had to wait one hour for the rest of items to be delivered

perfect food but delivery service is very late

The food was rank. The potato tasted like they put it in the microwave for 6 minutes, took it out, put half a can of beans on it and put it in a box. I could've made that jacket potato at home. £4 for that? Ridiculous. Also, when I opened the bag, all of the beans were everywhere. I couldn't believe it, never ordering from here again. I don't even know why I ordered a jacked potato, but to be fair there was nothing else to eat. And I should've said this before but your potato skins aren't even potato skins. All you do is cut a jacket potato in half and put cheese on it. Also your pizza is probably the smallest pizza I've ever seen and you made me pay £3 for that ridiculousness. It was also burnt so bye. Never ordering from here again.

The food was rank. The potato tasted like they put it in the microwave for 6 minutes, took it out, put half a can of beans on it and put it in a box. I could've made that jacket potato at home. £4 for that? Ridiculous. Also, when I opened the bag, all of the beans were everywhere. I couldn't believe it, never ordering from here again. I don't even know why I ordered a jacked potato, but to be fair there was nothing else to eat. And I should've said this before but your potato skins aren't even potato skins. All you do is cut a jacket potato in half and put cheese on it. Also your pizza is probably the smallest pizza I've ever seen and you made me pay £3 for that ridiculousness. It was also burnt so bye. Never ordering from here again.

Ordered from them and they kept adding 5 mins on to the time and they was still 20 minutes late

We have ordered from here numerous times and unfortunately the poor service has been the same all throughout. The food is delicious but the staff are not always aware of prices (!), mess up orders, forget specific requirements of orders and NEVER deliver within the expected delivery time. My most recent order was delivered 1 hour and 35 minutes after placing the order online, just ridiculous!

Would recommend Indian Feat Pizza!

Order large but received extra small. Dont think ill use again

We have ordered from here numerous times and unfortunately the poor service has been the same all throughout. The food is delicious but the staff are not always aware of prices (!), mess up orders, forget specific requirements of orders and NEVER deliver within the expected delivery time. My most recent order was delivered 1 hour and 35 minutes after placing the order online, just ridiculous!

Would recommend Indian Feat Pizza!

It says "completed" but I never received my food?!

It says "completed" but I never received my food?!

Delivery took 15 minutes longer than expected which didn't particularly annoy me... Until my friends chicken was cold & we were missing two portions of fries. Upon calling the takeaway directly I was told they were too busy to deliver my chips. Chips I'd paid for! After standing my ground they were finally delivered an hour later. I hate having to leave a bad feedback as these things do just happen sometimes but I don't expect to be spoken to like I'm hassling them when they've made an error not me.

Order large but received extra small. Dont think ill use again

An absolute disappointment!! The food seemed to be made few days back not fresh at all! Instead of lamb kofta received a plain rice not fresh with shami kebabs sliced into strips placed on top of the cold rice. The lamb rack turned out to be lamb covered with barbecue sauce. The chicken strips nor fresh either on the top of that cold too. Delivery took ages. Won't be ordering from them again! Waste of money.

An absolute disappointment!! The food seemed to be made few days back not fresh at all! Instead of lamb kofta received a plain rice not fresh with shami kebabs sliced into strips placed on top of the cold rice. The lamb rack turned out to be lamb covered with barbecue sauce. The chicken strips nor fresh either on the top of that cold too. Delivery took ages. Won't be ordering from them again! Waste of money.

Delivery took 15 minutes longer than expected which didn't particularly annoy me... Until my friends chicken was cold & we were missing two portions of fries. Upon calling the takeaway directly I was told they were too busy to deliver my chips. Chips I'd paid for! After standing my ground they were finally delivered an hour later. I hate having to leave a bad feedback as these things do just happen sometimes but I don't expect to be spoken to like I'm hassling them when they've made an error not me.

Very poor at delivery took one1/2 hours and did not receive no drinks.

Very poor at delivery took one1/2 hours and did not receive no drinks.

Thank You. Lamb Donner and Chicken Donner was amazing. Will shopping more 😉😉😉

Thank You. Lamb Donner and Chicken Donner was amazing. Will shopping more 😉😉😉

Best value......super meal.....so much meat.....xcelent

Best value......super meal.....so much meat.....xcelent

The grandchildren enjoyed the pizzas and my son enjoyed the rest of the order

The grandchildren enjoyed the pizzas and my son enjoyed the rest of the order

Use these a lot but delivery time was shocking. Over an hour late with no apology. Time to find a new takeaway!

Use these a lot but delivery time was shocking. Over an hour late with no apology. Time to find a new takeaway!

Nice and fresh Donners. Thanks

Chicken sish was still roar in the middle and donner was full of hard bits was not nice at all ..

I have been ordering my pizzas from here for approximately 3 years. Their pizza's are lovely. Reminds me of some of the pizzas I used to get from a particular shop in West Yorkshire. My favourite is the Indian Feast. It's got a spicy taste to it which keeps your taste buds alive. Also they have great offers too, for example you can get two 15inch pizzas for 15 pounds. Personally it's great value for my money.

Chicken sish was still roar in the middle and donner was full of hard bits was not nice at all ..