Empress Mill Cafe in Pendle

Amazing beautifully displayed and equipped large shop, with different departments and ideas. Lovely events and advice from experts. Excellent service, Management and Staff are very pleasant . To me it’s my paradise 💕. I get inspired every time .

Super shop, lots of choice,friendly staff.

At last a place my wife can buy almost everything for her sewing needs. No need to go from shop to shop any more! Prices are great & choices are amazing. The staff are extremely friendly & knowledgeable.

Great place to visit, lovely friendly, helpful staff, my go to place for all my stitching needs

On my first and recent visit I was amazed by the great choice of products. The materials were of a high quality but the prices were amazing. Lots of things to look at. No pressure from the Staff who were on hand if you needed anything and were full of lots of support and advice if you needed it. We received a lovely warm welcome , we will certainly be back,

First visit to this amazing place with our sewing group. Fabulous place with loads and loads of choice. The staff were just amazing; helpful and friendly. Thank you and we’ll definitely be back.

Well, what a day we’ve had !! Travelled from Yorkshire with our sewing group … 11 of us , we caused uproar but you all accommodated us especially young Sophie !! Thank you , we will be back … sorry 😂😂

Excellent few hours spent with our group, excellent service and great buys

everything you could need for future sewing/craft projects! Give selection of fabrics!

Updated Oct24 - Shop now in the main warehouse. But continues to hold a great selection of fabrics, felts, accessories etc.

Excellent service from this company particularly as I accidentally ordered the wrong fabric at the start and it was changed without any question. The denim fabric is good quality and reasonably priced and ideal for the project intended.

An amazing place if you want fabric or accessories. How they manage the buying and stock control is beyond me. Very good prices and brilliant staff. 5*+++

Really positive experience with Empress every time. Wide array of fabrics in great quality. I've spoken to the team several times due to needing to amend orders from my side and they are always extremely punctual and helpful. Would definitely recommend!

Wide choice and friendly helpful staff

A must to visit this wonderland of fabrics, haberdashery and crafting supplies.

Great choice of craft cottons and fat quarters. Great service.

Absolutely love visiting the warehouse shop. I could spend all day there browsing the fabrics and haberdashery! Lovely helpful staff. Loyalty card also available if you are shopping in person at the warehouse

Good customer service. Love the material I have purchased excellent quality

Empress Mills is a fabulous family firm which has first class customer care. The range of fabrics and haberdashery goods is vast and includes many top fabric ranges. Their short videos are excellent for describing the feel and quality of many fabrics. It is staffed by knowledge people who go the extra mile to help.

It's just changed its location (July 2024) into Empress Mill on Empress Street Colne. Excellent store for anything that's 'sewing'. Like an aladdin's cave. Has a vast array of shelves covered in a huge selection of products, from the common to the unusual. Fantastic place!

Wonderful warehouse filled with awesome fabrics

i ordered textile paints which after a couple days of ordering i still hadn’t got a dispatch email i then emailed to enquire ,only when i did was i informed some of this item wasn't in stock after asking for a refund several days ago i still haven't received a full refund. Very disappointed.

An Aladdin's cave of fabric and haberdashery! Lovely place with friendly, attentive and helpful staff. It was my first visit but I'll be going back for sure. :)

Best thread ever. Great BRITISH company with wonderful products and personal service.

HIGHLY RECOMMENDED. Empress Mills stocks an excellent range of competitively priced, good quality products. Their packaging is secure, their delivery very swift and the customer care they provide is second to none. You will not be disappointed when shopping with this company.

Visited the new shop yesterday 9/07. Fantastic. Couldn’t believe the wide choice of fabrics and haberdashery. Prices so good. Tried to resist impulse buying. Unfortunately can’t join you on Saturday but will definitely be back very soon even though it is a good hour drive. Already passing the word round to everyone I know. Any chance of the demonstrations on Saturday being put on YouTube? Best wishes for Saturday, hope you have a fantastic day.

So pleased the shop has reopened so much nice to touch and feel the fabric. Staff so friendly and helpful.

I am so pleased that they have opened their shop, I much prefer to see and feel fabric. The shop is fantastic with a huge range of all kinds of fabric, wadding and fleece as well as fat quarters, remnants, jelly rolls. Tons of haberdashery and also crafting supplies. The staff are lovely and so helpful and prices are reasonable with plenty of bargains too. I can't recommend Empress enough and I'll definitely be going again.

It's July 6th and I placed an order June 15th for almost £150. After waiting longer than expected I received 2 packs of needles. When I emailed them they said there was a warehouse error and the rest of the order would arrive Friday 28th June. The parcel was delivered 4th July. Items are still missing, other items damaged due to packing methods. I've emailed with pictures and the necessary information but they haven't replied. REPLY TO RESPONSE FROM CHARLES: you already have that information.

I really love this site. There is so much choice it makes it difficult choosing which one to have!!

Great selection Great advice Great prices

Quick service, helpful customer service and everything I need!

Great company and you can actually phone and speak to a real person

Love this company plus Charles is hilarious! I love reading his comments.

Excellent choice of fabrics and haberdashery items and fast , efficient service when purchasing and good prices.

Bought lots of quilting fabrics, all have been lovely, and have quite a few reelx of their cotton thread now too, all arrived quickly and well packaged

A good selection of good quality fabrics, but what really stands out is their excellent customer service. Fabric in back order is always followed up I don't have to chase anything up and the fabric colour matching is really useful. All the staff are extremely helpful and friendly.

Great staff, amazing stock, nothing too much trouble. Deliveries on time and always well wrapped. Cannot fault anything. 100% recommend.

Used the website several times. Great products. Amazing helpful customer support.

Empress Mills is a great company, good quality products, & excellent, friendly service.

Lovely fabrics. EM have been very helpful in answering questions and have a very reliable and friendly service.

Good products at great prices with good delivery times.

Excellent service and good quality fabric.

Great store and great service. This review is from Tessa Baker, I can't change the Google which always defaults to my husband's name!

Great information and helpful explanations - lots of amazing products - a sewists dream.

A wide range of good quality fabrics at reasonable prices. Regular special offers when you sign up for the newsletter and reasonable postage costs. Excellent customer service from a family run business.

Great service, super friendly. Excellent range of products at good prices. My go to for wadding

Very helpful staff. Quickly fulfilled order and packaged it very securely. Prices are excellent too.

Great service and excellent quality material From Empress Mills

Found just the shade and quality of bias binding I was looking for at a great price too.

Great service friendly people on phone good choice

Great service and quality products.

Really happy with quality of fabrics I have received over the years. Delivery & service is second to none!

Incredibly helpful staff and lovely fabric. Highly recommend 😊

Brilliant store. Such a huge selection and their prices are very keen.

Great selection of fabrics and threads. Quick service and delivery. Great online store

Wow! This site is an Aladin's cave for sewers. Such a wonderful selection of fabrics, threads and accessories. With national and international delivery options no one has to miss out. So happy with my fabric and accessories purchases. Came across them on YouTube and Instagram. Their shorts are packed with useful information and tips.

Empress mills is a FANTASTIC COMPANY, FANTASTIC FABRICS,AND EVERYTHING ELSE YOU NEED TO COMPLETE A PROJECT,AND BEING ON LINE IS BRILLIANT,AS IT IS IN THE COMFORT OF YOUR ARMCHAIR 👍

Good offers excellent products and good postage they keep in touch if they can’t deliver for any reason

Great place to buy your fabric and sewing notions etc. They stock a wide range of fabrics at competetive prices.

Consistently good customer service

Great website, fantastic range, quick delivery

I expect excellent customer service and have always received it from Empress Mills. Highly recommend. Go visit.

Empress Mills has been and, continues to be, my 'go to' place for all things patchwork and quilting related!

Ordered fabrics and haberdashery from Empress over the years and always been happy with their products. Very good customer service. If there has been any issue with what I ordered they called to let me know and were very helpful in sourcing alternatives. I have also used their international delivery service which was good and timely.

Fantastic company, affordable, massive choice of fabrics and accessories, great customer service

Prompt delivery, well packed and good quality products.

Great choice of fabrics and much more

Lovely selection of fabrics, and items to support different genres of sewing, whether dress making, or bag making or quilting.

Each time I’ve shopped (online) with Empress Mills it’s been a very positive experience. Good service always with quick delivery, and goods are excellent quality whether fabrics or hardwear. Happy to recommend!

Good quality fabrics and sewing tools reasonably priced.

Empress Mills offer a vast array of products for sale all of which combine both quality and value for money. Their newsletter offer special discounts making items even more attractive to buy. If you have any queries their Customer Service staff are very helpful and courteous.

I’ve been using Empress Mills for many years and they never fail to please. Their prices are keen and quite often they offer free postage as well other deals across their wide range. Nothing is too much trouble and if they can help with a problem they certainly will.

Great supplier of all things sewing!

Empress Mills is one of the most reliable sewing companies out there. Having dealt with them online for years and a few times at Quilt shows, I can honestly say that their customer service is excellent and their products great quality with very competitive pricing. I would confidently recommend them to anyone.

Empress is my go to when I am looking for quilting material,thread etc. Excellent choice with helpful staff.

Sent the wrong shade of fabric and despite mailing them ,they have ignored me and still without my correct order from 6 weeks ago.

Good website with easy to understand and informative videos with lots of choice in fabrics and general haberdashery.

Great shop. Good quality items. Very helpful staff.

Great for Lewis and Irene fabrics, helpful staff

Empress Mills have good customer service and great prices on most fabrics. I have always been happy with my purchases from Empress Mills. A good company to buy from.

Excellent selection of fabrics, brilliant customer service too

Always like to see the new fabric when available. Look for bargains and new sewing items. Regular customer on Empress Mills website

Plenty of choice in all departments and a fast efficient service. Good customer service. 👏

Great company to deal with. Friendly and approachable. If there's ever a problem with an order, they ring and speak to you to sort it out. Lots of fabulous fabrics at great prices.

Fabulous site. If you want fabrics of all kinds, colours & uses this is the place for you. Masses of haberdashery is also available, as is cotton thread for both overlocker and standard machines. If you’re an experienced quilter or just a hobbyist, a dressmaker or a crafter then all your needs are taken care of. Customer service is second to none & the professionalism of the staff is amazing!

Excellent service, helpful staff and wonderful fabric and haberdashery.

Fab selection of fabrics. Brilliant customer service

I always order online from Empress and I am always happy with my purchases. Great company, supplying my material needs.

The delivery has been swift and items arrived in excellent condition.

Amazing online fabric shop. It has absolutely everything for your sewing needs. Great YouTube videos too. Great customer service and prompt delivery. Definitely my go to online shop

Hard to beat Empress Mills for quality, choice, service and lovely staff.

Great friendly, family run company. Frequent offers & good value for money. Great choice of fabrics, wadding & haberdashery.

I don't live close enough to Empress Mills in order to visit in person but they have a brilliant website and newsletter which clearly demonstrates their enthusiasm for all things fabric and sewing.

Great range of sewing essentials, own, quality thread range . Good customer service

I have used Empress Mills for a number of years now. They are always reliable and have loads of special offers every week. They have a vast array of stock so you are sure to find something you need when looking on the website. Highly recommended.

An veritable cave of delights for anything to do with sewing of anything, and all other needlecrafts. Lovely staff too.

Fantastic business to buy from. Great value for excellent quality items. Postage is very good pricing and fast delivery. Their customer service is second to none and nothing is too much trouble.

I have used Empress Mills several times for polar fleece, and have ways been very pleased with the service I’ve had. The product is always of a high standard, and service excellent; orders are processed quickly and I always receive information about my order, date shipped etc. On the one occasion I had a problem (a small hole in a length of fleece) this was dealt with very promptly and efficiently. I have recommended Empress Mills to several of my friends.

Prompt delivery of very good quality material. I would be happy to use this company again.