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3.7

Based on 163 opinions finded in 1 websites

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Nº 590 in 876 in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..cookedchickenmeatpizzasaladgarliclamb
Score
OpinionsNoteGoogle1633.7

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Lovely food. Always freshly cooked to order. Stunning salad and chili sauce is outstanding thanks guys

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kev shore . 2024-09-19

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Surprised at the negative reviews. 1st time ordering here and got shish chicken with salad and large chips. We thoroughly enjoyed it compared to where we normally go in Portsmouth road opposite the cemetery. We had bigger portions of chips chicken and salad than we normally get and tasted good.We return again.

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John Bemister . 2024-08-12

MORE AT Google

The best chicken doner with chilli sauce & NO SALAD 😁

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Paul Adams . 2024-06-20

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I ordered Donner Kebab delivery from Efes many times and I was always satisfied , however for the last order I was waiting almost an hour for delivery and 3 boxes of chicken Kebab was badly burned cowered with good one. All the food smelled burnt and was terrible to eat. Only my lamb kebab was good. That's not like you treat old customers or any customer. Very disappointed

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VoytaS P . 2024-04-27

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Just called to complain about the vile food delivered, spoke to the boss who aggressively responded thanks dont come again. Absolutely disgusting food today, boss is so rude. Thats one long term customer lost tonight.

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Ross Macgregor . 2024-02-24

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Twice now I have the driver deliver my order and he had attitude to me because he could not get signal to his card machine then had the audacity to tell me what I should and shouldn't do when phoned to complain the female member of staff just offered an apology then laughed

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Clive Dance o . 2024-02-07

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Lamb Donna was off. Had an upset stomach. Over priced bad quality food.

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Bengal Tiger . 2024-01-07

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We have been using this place ever since the have opened, but lately they have been forgetting parts of or order we’ve let it slide because we’ve always bought from them and no where else but tonight I wanted something more than we normally buy and it cost more and it wasn’t in our order at all very disappointing but all we got from them is to remind them next time on our next order 🤦‍♀️🤦‍♀️ like I’m going to remember that , so take my money on something I don’t get , how many people are they doing this to 🤔

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samantha paddon . 2023-12-22

MORE AT Google

Cracking kebabs friendly service...Best local kebab shop

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lee sivier . 2023-11-08

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No salad or coleslaw like it used to be why they didn’t put on the salad like they used to

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Jeff Gibbs . 2023-10-28

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Nice pizza, the best with barbecue sauce, never tried different food so can't say. Quick service, my pizza always ready when I come to collect it.

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Anna Walczak-Ugwu . 2023-10-25

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Super friendly people been going for years always rember your face and make my girlfriend her hummus wrap cheep for food would not go anywhere els for a nice kebabs

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rabbit10pump . 2023-10-21

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Best food too eat there while on a night out

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Richard Gaw . 2023-10-04

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Fantastic food love the garlic sauce best kebab in woolston

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Angela Smith . 2023-09-19

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Really bad place gave me diarrhea next day never again

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Brad George . 2023-08-30

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Usually my go to kebab shop. Tonight my order never arrived. Confirmed by the restaurant, said it would arrive by 12:19 and an hour later still no food. Ironic that delivery time is AFTER they stop taking calls.

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Chloë Edwards . 2023-07-26

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The chocolate cake I ordered was frozen when I called for a refund the man on the phone said “wait a few hours it will defrost”. They said don’t eat the rest of the food as someone will come pick it up and they will give it to another customer 🤮 !be careful if you order, you might be eating somebody’s else’s leftovers 🤢! I asked to speak to someone else he swore at me, shouted abusive things at me then hung up the phone. Do not order from here because even if there was a dead animal in your food they will not refund you and just hang up on you!

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Eve Clark . 2023-07-02

MORE AT Google

Great kebab great service, really good kebabs

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Ian Lawson . 2023-06-23

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Amazing food, amazing service. My go to for proper pizza! Complimentary lolly in the bag as I had kids with me. Nice touch!

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JH PAP . 2023-05-30

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Not that I use these type of takeaways much but this is first class Lovely food and very clean

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Kevin Twinn . 2023-05-08

MORE AT Google

Thanks guys, fantastic shish as always and friendly delivery too !!

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Jennifer Brown . 2023-03-08

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Tried Efes for the first time recently. The food was really good. However, delivery driver was very rude - we were told 55 mins for delivery so went out for a dog walk round the block, delivery driver came over half hour early and had a go at us saying that he'd been waiting 10 minutes when we arrived back

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ross perry . 2023-02-04

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Got a mixed grill from here for dinner seemed decent fair price had good reviews from friends. Unfortunately been chucking it up for the last 40 mins.

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Thomas Murphy . 2022-12-10

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Theres better out there. There is also a lot worse out there. But cant really go wrong with them

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Kyle Chewie . 2022-10-04

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Delivered on time .Still very hot great portion size very reasonably prized lots of meat in the kebab very tasty and cheesy chips were amazing.. thanks guys

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Toni Biddlecombe . 2022-09-22

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Absolutely disgusting customer service. Got sworn at on the phone when I phoned and asked for my requested garlic mayonnaise and salad and got hung up on twice. Would not expect even a conversation, the man on the phone just wanted to argue with me and tell me how much I ‘disrespected his food’

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Erika Hallett . 2022-08-28

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Honestly the worse kebab and chips I've ever tasted in my life Do not waste your money. The chips were cold and soggy and the donner meat didn't taste nice at all. Avoid save your money because you will be dissapointed

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Love to Dance . 2022-08-21

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Chicken fillet burger not bad at all and a generous amount of salad in the bun with the chicken 👍

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barry weaver . 2022-08-20

MORE AT Google

Been going here the last couple of weeks in woolston as kebab centre is closed. Far better service and food is great. Will go back again from now on.

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nick mccallion . 2022-08-19

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Good service and excellent food

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Chris Porter . 2022-08-16

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Great food and friendly staff and polite service, quick home delivery. I have near had any issues with the food and I have eaten most things on the menu.

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Ant Jam . 2022-05-27

MORE AT Google

This place always seems to be open, when I'm passing, which is great !!!! Service with a smile, always friendly, good selection of kebab, doner meat, burgers, pizzas, and they do deliver...

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Nick Wilkinson . 2022-04-21

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Always cheerful and great service and excellent food

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Denny Belbin . 2022-04-04

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Hair found in food for the 2nd time.

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Megs Williams . 2022-03-28

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it's was cold and tasteless never go there again

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Patrick Gavin . 2022-03-25

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didn't like..... bland and not much taste, cold chips. Fast delivery though

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Steph Crystal . 2022-02-10

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Perfect kebab , recommended every one Thank you EFES , 👏👏👏

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Reha Reisoglu . 2021-11-14

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Got it delivered at the door and they didn't give my change back and walked of with more money than the food costs. When I called up they were extremely rude and they couldn't couldn't do nothing about it and it crossed contaminated and never going back again

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Chelsea Rivers . 2021-11-14

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i went to this place to order pizza as it clearly states on the window buy 1 get one free, however on arrival of the pizza i did question where the other one was and the lady was so rude saying i had to pay more with the worst attitude.....bearing in mind iv already waited 15 minutes for this pizza! i told her not to bother and i will not be going back there, absolute awful customer service and the pizza was equally awful!! i really wouldnt bother visiting this establishment, its awful!!!!!

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Carly Smith . 2021-11-07

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DO NOT ORDER FROM EFES IN WOOLSTON SOUTHAMPTON. THEY TOOK MY MONEY DIDNT GIVE ME THE FOOD (said there was a problem with their payment system ) STILL NO REFUND AFTER 3 WEEKS AND DIDNT GET MY FOOD! Total wrongings doing that to people

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Calum Hancock (Calum) . 2021-10-18

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They did not have garlic bread slices only garlic pizza and I was very disappointed with the service at this restaurant.

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Lola . 2021-09-29

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Had pizza here before, fresh and delicious, yesterday I had pre ordered and turned up at selected time and it wasn't ready, they could have telephoned and told me, came back and collected 20 mins later, chips were lovely, 6 pizzas were over cooked and edges burnt, disappointing, family didn't really touch them, wasted 40 quid

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Neil Scott . 2021-08-30

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Have had lamb shish kebab from here before it was delicious, ordered again but the lamb was very gristly, chewy hard to swallow. Called them but the man who answered just shouted down the phone at me. Didnt even offer refund. I dont normally complain but feel they need to get some people skills. Have they never heard 'The customer is Always Right' I know if the meat is chewy he didnt tey it.

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Eddie margerum . 2021-07-25

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Lovely food 😋dilishes yame yame good service vary friendly Lovely delivery on time super 😀

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Havan Hassan . 2021-05-16

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Been going here for years gd kebabs tht evil looking woman in there needs to cheer up a bit though🤣

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Harry Clayton . 2020-12-22

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Great burger, chips and chicken kabab.

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Stuart Blake-Saker . 2020-11-08

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Cant fault its good and good value buy one get one free and delivery

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Jim Anderson . 2020-09-23

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Food is amazing and staff very friendly, fair prices too

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Julie Bailey . 2020-08-14

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Absolutely shocking!!!! So rude! Wasn’t on time and gave me the wrong food. I called up to ask for a refund as iv gone passed even being hungry after waiting 2 hours for 1 kebab. They spoke to me like I was in the wrong?! The lady was sooo blunt and rude and refuses to even deliver or serve me again. Not like I want the skanky food anyways. Never will I ever order or google efes kebab again!!!!

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Myassealsoutari@gmail 533011 . 2020-07-17

MORE AT Google

Great food and service with good portion Sizes.

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will erdinc . 2020-06-15

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Ordered food, food was missing, missing drinks, delivery man had a go at me about my buzzer not working when it did, short changed us, phoned to complain, lady was so rude, the delivery man phoned my mobile giving my husband loads of abuse down the phone swearing, called him the c word! Very poor service! Still in shock! NEVER again!

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Donna Barnes . 2020-05-19

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The country is on lockdown and your still allowing walk-in customers. I see several customers walk in at one time. No social distancing. Disgusting! I hope customers ordering take-away are fully aware.. It's disgraceful.

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Steve Davos . 2020-04-13

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HAVE NOT HAD A BAD DEAL AT EFES FOR OVER 3 YEARS. I LOVE THEIR MIXED KEBABS BUT I ALSO LOVE THEIR DONNA WITH GARLIC MAYONNAISE. MY STOMACH IS RUMBLING JUST THINKING ABOUT IT.... MIGHT HAVE ONE TONIGHT THINKING ABOUT IT. ❤❤💋💯💋👀👀💔💔

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Stan Morris . 2020-01-18

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Ordered through just eat and they confirmed the order then decided to cancel it a little while later due to lack of drivers when I called they said they could deliver and then she said she didn’t want to send a driver rubbish service won’t be ordering from these again when they can’t even look after there own customers, I’ve just read many reviews regarding there customer service AVOID

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paul weeks . 2019-12-30

MORE AT Google

amazing food, awesome owners, so much food!

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Sylas “The Noble Drifter” Yukale . 2019-11-21

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Ordered online said would take 60 mins took an hour and 15 mins to come got some of our order wrong my husbands kebab was cold, when I called to speak to someone about it he was rude got very angry, will not be returning very bad customer service

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Rebecca Rooke . 2019-10-29

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Avoid it! You are not treated like a customer but like someone they have to feed against they're will, you can not have more than 2 tissues or have garlic sos and mayo, the meat is old and reheated the tables are greasy

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c0xty . 2019-10-15

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The food taste fine and the delivery guy was lovely , but I ordered a large kabab which was for 2 and I open it and it basically was a meal for one which left us still hungry , I paid extra for this and was a bit annoyed for the portions size.

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Shannon L . 2019-10-11

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I ordered kebab which had hair in it I phoned and they said they will replace it and the second had hair in it have they not heard of hair nets if doing food I waited 45 mins for 1st kebab and over 35 for replacement still hungry and diabetic just wanted something different my partner took the second one back which cost us more money

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Bonny Spanswick . 2019-10-07

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We're living in cardiff now but try and have an efes when are back in Southampton, their chicken doner is unrivalled, tried 10-15 kebab shops in Cardiff over the last two years, none have come close to competing with the mighty efes!!!

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stu Magoo . 2019-10-02

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I’m very sad to say this because their kebabs are delicious but I ordered the buy one get one free pizza this time and I tell anyone do not. Just go to your local Tesco or Lidl’s and buy any of their £1 value pizza, it will be as good a standard and actually have more flavour. I have never called a shop about bad food but I felt the need because I just paid £14 for something they paid perhaps £2 for. They insisted it was their dough made on sight but no way couldn’t have been. The consistency wasn’t right, this was manufactured. The fact it arrived in 20 minutes after ordering it was a big give away also! The bottom of the pizza you could tell hadn’t been cooked how you’d expect in a pizza shop. Second to that I ordered a cheese and tomato pizza and they both tasted exactly the same except one has a few bits of pepperoni on top! The taste by the way was flavourless! We still have a pizza in the fridge I left rather than waste so the kids can help themselves but they have no interest to!! The one we had last night half went in the bin. I marked the delivery full stars but this is not really a compliment because it’s just evidence that this pizza came out of a fridge and into an oven or possibly even microwaved by observing how soft the whole thing was and how there was no sign on the bottom of it of ever being in an oven and straight out the door to my door!!! I don’t have much money so to have pizza is a treat and when you end up with something I could have microwaved from my own fridge and pay £14 for it, it’s pretty upsetting! Please don’t waste your money! Had to fill my children up with snacks and ice cream! Finally the restaurant didn’t handle it too well. I wasn’t trying to be rude but inform them that this is a big blow for their restaurant to sell things like this in which he insisted the pizza is the best pizza in this area. He then asked why I tried it if I didn’t like it and I said how do I know what it’s like if I don’t try it in which case he said that I should know after one bite which I responded I did but I couldn’t snatch the pizza out of the mouths of my twin 4 year old boys who was hungry besides that I hadn’t even declared I wanted my money back! I just felt passionately and genuinely upset about this blatant rip off! Eventually he said bring it here and we’ll give you money back of which I said I don’t drive and have twin boys so that’s not possible. After this he offered to send me a kebab but to be honest. After this conversation would you want to me accepting food from these people? 😬. Not saying they would but they might you know 😐. I’m sad. Kebabs are good but I won’t be ordering again from there

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Susanne Caven . 2019-08-16

MORE AT Google

Great people great food. Respect.

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Nicola Tompkins . 2019-08-04

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Kebab House with other options. Doner kebab good choice and salad always fresh.

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Roger House . 2019-08-02

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Usually good but gone down hill recently. Just ordered tonight and well food was pure filth chips were definitely cooked and re cooked and as for the kebab well...... the cabbage they put on top was off and mouldy could smell the rankness as soon as the box was opened. Very disappointed will not order from here ever again

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Alan Toop . 2019-06-24

MORE AT Google

Been using efes for ages now, been really impressed with the food on the menu especially the kebabs... friendly drivers too. Anyone local looking to order kebabs in particular but also items like burgers etc then try efes

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Tony L 84 . 2019-06-02

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Food was great. Massive portion excellent value for money

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keiron fox . 2019-04-17

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Best kebab I've ever had!!! Will always be first choice for me👌

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Matilda Tearle . 2019-02-10

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I just ordered a kebab from here and when it came it was stone cold so I called them up and they brought another round and the delivery driver said we should have put it in the microwave

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Janet Siney . 2019-01-23

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Ordered a kebab with chilli sauce and salad and paid extra. This is what arrived. No problem I phoned to say they had made a mistake. The woman got angry and abusive and refused to even listen. The kebab was stone cold and inedible and the chips were stuck together. There are much better kebab takeaways in Woolston. I own a local hotel and will tell my customers to avoid. Not the best complaint handling. Maybe a course?

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Robin Wheeler . 2018-12-01

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Had a lovely pizza tonight fast delivery and just how I asked for it to be cooked

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Debbie Adams . 2018-10-05

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I love their meals deals, this is great value.

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Ricky Summers . 2018-07-04

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Probably one of the best kebabs around

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Marc Sheard . 2018-06-12

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Delicious kebab and pizza and good service

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Kenan Boyraz . 2018-04-03

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We have been ordering from here for a long time, everytime it’s been good, my mum asked me where I would recommend for a good kebab so I said efes because of their great prices and lovely food, that was until today my mum ordered from them and received burnt chicken it was literally like charcoal so my mum got me to ring them and the lady at the other end argued with my partner basically calling us liars, we wanted either a refund or the order again spent about 10 mins arguing and offering to bring it to the shop to show her. She then said she will do the order again. We then received the 2nd order (which isn’t what we ordered originally) they sent us 3 small chicken shish kebabs, instead of 2 mixed and 1 small. Very dissapointed as it has always been high quality food definitely won’t be ordering from them anymore.

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Hannah Northeast . 2017-12-21

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Absolutely love the place best kebab house for miles well priced great size portions plus a good variety menu from kebabs to fish to pizzas great delivery times open late most nights polite and friendly staff disabled access takeaway and eat in option don’t take my word for it give them a go you won’t be disappointed

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David Mason . 2017-12-16

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I just ordered from here for first time .but I won't order lamb kebab again it was discusting.worse than dog food smelt like it should be ilegel n just ruined my meal I had to throw it in bin. Don't order lamb kebab from here ever.wouldn't let me post without rating it but I give it 0 stars.

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Sarah Mcgarva . 2017-09-14

MORE AT Google

Fantastic service friendly and quick

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Jeff Nowacki . 2017-07-29

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Worst kebab ever had meat dry over cooked I phoned and complained was told if the driver thought it was ok I would be charged extra what a joke stay away if you like a good kebab don't bother ordering from here

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paul ward . 2017-07-21

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first time i saw in kebab a lot of meat . and time delivery 25 minutes ! thank u very much that was good food !

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Patrycja Marszal . 2017-07-08

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I've always ordered from here with my boyfriend and we've never had a bad experience, until this evening. They got our order wrong, they had ignored the request of no salad or sauces (due to me being allergic to mushrooms) and in my food were mushrooms along with other extras, so we rang them after it had been delivered and told them about the mistake, offered to drive to their shop to exchange the wrong meals for the right ones to which they refused and told us there was nothing they could do. We requested the manager, to which we were told we were already speaking to her. She was very, very rude. We explained I was allergic and it's lucky I had checked my good before just digging into it all, howeved she refused again to take blame for the mistake of giving us the wrong food and said it would only be changed if we pay for the new meals. After a questionable debate as to why they couldn't change this, the manager hung up the phone, we called back and she continued to hang up the phone a further 3 times. I have never had such awful customer service from anywhere and we will not be ordering again.

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Lauren Clark . 2017-06-11

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First time ordering was delivered in half hour of me ringing man delivering was very polite, cheese and tomato pizza is very nice my son enjoyed it the lamb kebab taste good but a bit chewy very good though for price to :-)

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Kelly Lang . 2017-03-14

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