Eden pottery in Ards

Its a nice place and the pottery painting is fun, however the staff make you feel like an inconvenience. Cant say that about all, however we walked in, were ignored by 2 staff and the third disappeared. I don’t mean this in a rude way at all, however it was just really unprofessional and we felt like an unconvinience to them. Its a really nice place however this really just had a big impact on the overall experience

Now, really only a restaurant/ coffee stop, the pottery seems to have been cut back. Some pieces we wanted are no longer available.

Amazing cute little place and Lara is an outstanding member of staff !!

Lovely setting. Great staff Good coffee. Great cakes. Could maybe bake more scones as all sold out before 1PM!

Overall we were disappointed with our experience of pottery painting at Eden pottery. Firstly we stood for 15 minutes when we arrived and were completely ignored by the staff, I had to go right up to one to ask what we do/where to sit as we hadn’t been in years so weren’t sure. The staff were completely disinterested and unhelpful. We were already halfway done our pieces by the time we got given a demonstration, therefore affecting the quality of our pieces. The selection of pottery on the day we went was extremely poor. We went with the intentions to paint a side plate as that would keep costs low enough, but the only options were £40 jugs, or bowls, the only cheaper options were mugs which we didn’t want as don’t drink tea or coffee or decorative letters which were useless to us too. Our total for 3 people was £120 and for the service we got it was far off being worth that. To top it off we were told in 7-10 days we would be contacted to collect the pieces, I rang today on day 13 to be told they were ready, I believe if I didn’t ring they wouldn’t have bothered.

Wonderful atmosphere, making your own pottery (well painting it) is very relaxing. You do have to wait a week or so before you can collect it . Grab a coffee while you are there!

Lovely afternoon, great family day out, lovely food.

Visited today to purchase goods to replace damaged one. Told they no longer do that size / type. Seems to be more a restaurant than a pottery now. Having said that the food was good and well priced. Staff seemed totally disinterested.

So much fun and easy pottery painting. Brilliant service and staff. Delicious scones, traybakes and coffee.

Brilliant time at Eden Pottery, friendly staff, great activity and delicious food. Thank you.

My partner and I had a lovely date here this morning (15th) as part of my birthday treat. We had a wonderful time, the lady that showed us what to do was very friendly and helpful. We thoroughly enjoyed ourselves!! The carrot cake and coffee were delicious 😋

We had a brilliant time. My 5 year old had a ball and was very impressed by the birthday party that was there. The place was buzzing and the staff friendly. The whole place is wheelchair accessible. It's even dog friendly.

We took the grandchildren for the pottery experience, and they loved it. Very happy with the finished articles which were ready to collect a couple of weeks later. Great coffee shop too.

Nice enough place, loads of different pots,mugs plates, jugs and bowls to paint. But the staff there are so glum. They don't seem like they want to work there at all, so unfriendly and they barely help you. They drone on and sound so bored when they are explaining things to you. Also the hygiene doesn't seem to be great ethier as they don't clear or wipe down the tables. They also dont seem to clean the plates ethier. There are just stacks of dishes on the tables and no one lifts them. And for the price of what you pay for everything it should be better.

This is the 3rd visit in row we have visited here and had to sit at a dirty table. No dirty trays being lifted. I asked to speak to the Manager and she came out and heard my complaint . A couple of minutes later, the young girls who were waiting were talking among themselves and pointing in our direction. After finishing, we left and the dirty trays were still sitting at our table. By the way , these dirty plates were from the previous customers. Very poor hygiene and customer care. Disappointed to say the least.

Good coffee shop, toilets needed cleaning though. Didn't use the decorating studio.

Dog friendly outside (covered) seating, tasty coffee and treats with friendly staff. You can also get lunches although I didn't on this occasion. Next time for sure. Also of course there is the paint your own piece of pottery or buy some of the bespoke pre painted items.

Always lovely for light lunch and catch up

Great wee place to paint pottery and have a coffee.

Really lovely visit with mum and two neices - lovely atmosphere with other family groups, couples and a group of women from a church. Every one was busy and clearly enjoying the creative energy with several staff members available to fix artistic blunders and offer advice - should out especially to Adam and Julia! The pieces are expensive, but considering the final products can be used for years, it's not too bad. (We have plates and jugs in very regular use for over about a decade now!) Didn't have any refreshments this time, but we do call now and again for just a coffee and a mooch about the shop to see what's on offer, and recommend the scones especially.

Love the pottery aspect . Good cafe but relatively limited

First time visiting today with my son. Staff very helpful and friendly and we really enjoyed our visit and also a treat in the cafe before decorating session. Will definitely be calling again

I booked the pottery painting as a day out. Was great fun and something different than normal activities. Select piece of pottery and paint it your own way. Simple but effective. The guys at Eden will gkaze and fire it, then you just collect once completed.

Lovely spot for a coffee and homemade scone. Dog friendly. Also offers fun pottery decorating.

Everything home made, and good selection.

I had heard great things about Eden Pottery and was really looking forward to visiting. There’s plenty of choices of cake. Nice outside space to eat your cake and sip your tea or coffee. I know those familiar with the area will be surprised to learn that we did indeed sit outside one August afternoon. I’d return.

great as both somewhere to eat and also if you fancy doing a bit of painting of pottery(rhubarb scones are unreal)

Been to this dog friendly venue a few times but felt obliged to give a review as it was so good. Lovely coffee and fabulous rhubarb scones and tasty sausage rolls ! Just one small thing, staff could smile the odd time 😀

Very fun great for a family day out. Quite pricey when it comes to some pieces. Great coffee

A really lovely visit here yesterday. Great fun decorating the vase I chose as well as enjoying very good coffee and delicious homemade sweet stuff! Big selection of premade items to paint, bowls, dishes, vases etc. These are then fired and glazed and can be collected 7-10 days later. No artistic talent needed as a huge collection of sponges with assorted shapes are available , even kids can take part. A delightful way to spend an hour or two!

Planned to do some pottery here today after coming here twice before and it being great. Seems like they must have different staff now, because the girl who spoke to me was so rude that we had to leave before we got started. Such a shame! Definitely won't be recommending it to anyone anymore.

We used to go regularly before Covid and it was lovely. I don’t know if it has changed hands or if it’s just all new staff but my goodness the staff are now really unfriendly and unhelpful. There used to be staff dedicated to the painting side. We arrived and there was no one in the painting section - went to the only staff there (at the counter) and explained we had a booking - she just stared at us and said ‘okay’. That was it😂. We stood awkwardly until another member of staff came over and told us to just pick a table and paint! I don’t think any of the staff smiled the entire time we were there. We spent over £100 and it was as if we were inconveniencing them! The selection is much smaller than it used to be and it is very expensive. We really enjoyed the activity - but it was very much help yourself. Such a shame - it used to be lovely.

Excellent coffee stop.very friendly and helpful staff. Great selection of traybakes etc in pleasant surroundings. My daughter had hen do there making pottery pieces with her friends. Good toilet facilities and plenty of seats inside and out and covered. You can bring your canine friends as well. Recently added facility for making jewelry.

It's quite an unique experience according to me and the feeling of crafting something on your own leaves you with a heart filled with pure joy. You might find the prices of the items on which you try your hands on to be a little expensive but the experience perhaps makes it worth. There are assistance on the floor along with a little demo by the friendly staffs. There is one cafe at the site as well. Parking spaces could be a little tight on busy days.

Went with a group of friends to paint pottery. Young staff were so rude and unhelpful. Wanted to gossip or put makeup on. Sat 10 minutes waiting to start. It was good fun but very over priced. £28 for small bowl. Again staff rude when finished. Supposed to have colour put in some items but never done as young girl who took payment couldn’t have cared less. Won’t be back

We managed to squeeze into the last session of the day and so glad we did. The staff were very friendly and gave us a demo in painting our chosen items. The prices of each piece are written on the bottom so no surprises. Given the process that has to go into making these pieces and the work that goes into the finished article we thought the prices were reasonable. We are also having ours posted home for postage cost. We had a fantastic afternoon here and we will definitely come again when we are over on holiday again.

Took a 5 year old for 1st time experience. Staff were on hand to explain what ro expect and give a demo. We both loved it and have to wait a week for our original masterpieces but such fun.

As a group of 4 friends we meet up every 3 weeks for a catch up and to have a choice of wonderful cakes and pastry. The staff are very friendly and the whole place is wonderful.

Great staff and food, in relaxing surroundings.

Friendly staff excellent food..... dog friendly

Lovely people and great ethos. Highly recommended

Great place! Lovely food and great atmosphere. The great thing is that you can paint your very own cup, mug, plate, bowl etc, and have them fire it for you (collect at a later date). Quite dear, but good way to wile-away an hour or two, and you get a unique piece of pottery!

We shared the most delicious coconut and raspberry sponge slice we ith a coffee while sitting outside in the sunshine ☀️ A rather cheeky little robin came and ate coconut off our plate. It was just beautiful

Superb venue, and the cafe offers coffee and delicious tray bakes served with a smile.

The pottery painting was really enjoyable but the staff need to learn how to speak to customers. We were told we would get a demonstration, this last 20seconds and was not very helpful. the people running the studio really couldnt not be bothered and really need to learn some customer service. We then picked up the pottery the following week and had lunch, very expensive and not very nice. The panini did not much filling and for the price was not good at all. We really enjoyed the painting but would find somewhere else to do it as the whole atmosphere of eden pottery is just so infriendly.

Amazing place to come and relax. Painting is really fun, takes a bit of time and concentration. Food is amazing. Really recommend😃

One of our favourite places to visit - the scones are the best.. cinammon, raspberry & white chocolate or rhubarb. All freshly baked on the premises. The cakes are delicious - such a variety. Always a lovely, warm welcome from all the staff.

My daughter and I took our 2 grandchildren aged 5 and 6 there as a birthday treat - one chose a plate and the older one chose a bowl. They decorated it with sponge cut outs dipped in paint. The pieces are left to be put in a kiln and we collect 7-10 days later. Prices are quite expensive about £18 for plate and maybe £22 for the bowl. Afterwards we had coffee in coffee shop - some lovely buns and cakes to choose from. U cud even just go for coffee or lunch if u dont want to paint a piece of pottery

Great cakes!! Nice coffee, lots of free parking outside.

Spent two really enjoyable hours here today. Loved the experience. The young girl assistant was very pleasant and helpful when we chatted with her. She helped with any little mistakes. I would definitely go back. A little expensive, but worth it for the fun I had. Lovely cafe also. Looking forward to receiving my finished bowl once its glazed.

Lovely place but can be a bit dear in price but u can decorate pottery there and bring it home wen its done

Very expensive and staff not very helpful unless if you have a dog they ignore you

Great coffee shop. Coffee cake was amazing!

I took my kids here years ago and had a lovely time decorating pottery but on this occasion it was a really rather unpleasant experience. I can honestly say none of the staff members smiled once at us. No greetings, no help, just rude and neglectful. Very disappointing. The decorating was still nice to do but at £42 for a small vase it's not cheap. We had coffee before which was okay but we didn't stay for lunch as planned because the rude staff (including the owner!) put us off. We won't be back again!.

Went here for a date day with my partner and its one of the best dates we've been on. The staff are very welcoming and helpful, the space is very bright and cheerful. We're both very inexperienced with Pottery and it was very easy withe the Sponges they provide. You pick what you wanna paint and everything has a different price which at first seemed a bit steep to me but that is all you need to pay, the entire service is included and most things are about £20. Highly reccomend to anyone looking something different. There is also a cafe that's decently priced and the coffee is really good. I will definitely be back.

Lovely location . Friendly staff. Great coffee and vegetarian panini

Great place for coffee and cake, fantastic fun decorating pottery too!!

Oooh expensive, nice food, very dear crockery

The best cafe I have ever visited

A really lovely experience you young and old alike to create your own bespoke pottery. It's for all ages and so many staff on hand to help out. There is also a great cafe on site with lots of fresh food and nice drinks on offer. There is also premade hand painted pottery for sale my the pottery itself.

Lovely food good place for a long chat.So enjoy it every time..

But scones in peninsula. A mustcstop for cyclists

Great day out for adults and children

Really great experience and lovely coffee shop

Great coffee and wonderful service

Well organised and very enjoyable. My 6 year old grand daughter thought it was great and her cousin has been at least 3 times. Thank you.

Fun and enjoyable experience painting pottery. Great being able to bring your dog!!!! Food also available German biscuit our favourite. Hard to find without sat nav no signs!!! Best route donaghadee via millisle 😎🚘🍟🏖🍰🥪🍪

Love visiting Eden Pottery. Have been twice now to it and will definitely be back. The cafe serves really good cakes, tray bakes, scones etc. There is also good seating space outside that is covered for rainy days.

Lovely experience with my daughter relaxing and fun ...highly recommended

Lovely pottery cum cafe always busy and dog friendly. Great cakes (love the carrot cake) and coffee. Quite well priced and full of kids making their own creations in the pottery.

Loved it - friendly staff, delicious cake & really enjoyed the painting experience.

Great alternative birthday celebration & family day out at Eden pottery. Everyone can have a go at decorating their chosen plate, mug etc. The instructors are helpful & patient & the time just flies by while you're concentrating on your artistic efforts! The coffee shop with its lovely baked goodies is a great added attraction.

Was here Saturday 11th December for pot Painting and lunch with my family. We had a fantastic time. The pot Painting was well organised and great fun. We then stayed for lunch, and it was delicious. Service was very friendly and a lovely atmosphere. I think this is the start of a new Christmas tradition. Would HIGHLY RECOMMEND!!!!

Great place for making memories - and of course Pottery!!

Lovely setting. Lovely food. Thankyou.

go to eden pottery often scones are the best staff helpful will be back again soon

Very expensive this time my granddaughter did not like the finish on hers

Such a lovely morning spent here decorating plates with my daughter and her friend. Very therapeutic! Wishing we hadn't eaten before we arrived, the cafe looked delicious!

Really lovely cafe and Pottery, all tables spaced out, my two nieces loved the plate painting, a really fun afternoon, just pricier than I expected - the cheapest plate is £18

What a great day out. Was taken here by my daughter as a birthday present. We spent just over an hour decorating our pottery (a plate for me and an initial for her). Then we decided to stay for lunch. Food was lovely, staff friendly and helpful.

I love Eden Pottery. I can’t comment on much of the food because I HAVE to have a scone every time - I’ll definitely cry if they ever stop serving the giant cinnamon or white chocolate raspberry scones. Lovely airy building, and it’s nice to eat surrounded by pottery and pottery painting. The only thing that could improve is the friendliness of the staff.

Coffee good, friendly staff but panini filling a little lacking

Fantastic experience, so many options. Beautiful food and coffees.

Always great fun at Eden pottery. Staff r always friendly and give help when u ask, especially if u messed up lol

Nice location. Only stopped for tea and cake. Very odd carrot cake, the icing was more like butter (as if someone forgot to whisk it with sugar to make butter icing), sponge was great though.

Food lovely staff friendly great outdoor seating if you have dog.

Loved it! Definitely going back ASAP!

Such fun decorating our pottery!!!

I was part of a socially distanced hen do in the gazebo at the weekend - it was really well catered for, especially in these trying times. We were accommodated outside, and were told to wrap up warm (needed on a wet Saturday), but the gazebo was stunningly decorated and spacious. We were able to paint and chat, as many painters were solos or in pairs inside. It was a fairly busy day, but we were checked on. Phil even came and helped us to finish off; he chatted to us all and was able to fit in some finishing touches, like stripes on mugs and teapots or edges on bowls and plaques, to suit our pieces. Will recommend, both in better times and in socially distanced times. Will be back soon!

The most delicious rhubarb scones I have ever tasted. Well spread out people eating and others painting the pottery. Thought we would have to sit outside in the tented area but we got a seat inside. Just a nice place to stop for tea or coffee.

We love this pottery, we have the chickens and sheep design. Lovely to serve this crockery for afternoon tea for friends or a delicious bowl of soup and breakfast. The coffee shop has wonderful scones and cakes too. Well worth a visit.

I hadn’t been to Eden Pottery for many years since I moved away from NI. I have many of their items in my home which I love. Went today in a small group and how disappointed I was. The main focus seems to be the coffee shop now and there was quite limited stock to buy. I think it was the owner (if I remember correctly) who I asked if they had products elsewhere she was so unfriendly and rude. Even when I bought 2 beakers and ordered 2 she didn’t become any more polite or friendly. Terrible really gone downhill. We didn’t use the cafe

We prebooked as we wanted to paint pottery so our table was waiting for us in a covered marquee. Lovely to sit in here getting some shade on a hot day. Good choice of things to paint and staff willing to give as much or as little help as you want. The cafe serves some lovely cakes and traybakes and I highly recommend the rhubarb scones! We stayed on for lunch and I had a tasty panini. Service in the cafe was excellent, really lovely chatty lady at the till and the young guy who brought our food out was also really friendly. We weren’t rushed from our table and spent several hours here - a lovely day out! Look forward to returning soon.

Nice enough place, but please bring plenty of money with you! One plate that you paint yourself costs around £20! We naively painted three of them. I suppose we should have asked for the prices first, but then again the staff could have told us how much it was going to be before ‘kindly’ giving us the third plate to paint!

Nice to be here painting again after so long away

sausage rolls cold after being heated in microwave staff unfriendly and food very overpriced I wont rush back

I visited Eden Pottery recently to buy 3 takeaway scones which totalled to £6 as a treat for a socially distanced coffee afternoon for my elderly mother in her back garden. This is extremely overpriced for scones regardless of whether you sit in or not, but the fact that I was taking them away to eat at home, made it even more ridiculous. Far too expensive for scones. To top it of, the person who I believe is the owner of this place, told me very rudely to step away from her as I was too close. Of course I understand the need to distance at this time, but she could asked me to step back and been nicer and more friendly about it. It was very rude considering this is new for everyone and it can be easy to forget. I won’t be returning anytime soon.

Scones are freshly made with choice of rhubarb, raspberry/white chocolate and fruit. All are delicious. Whilst there one can be tempted to buy some pottery.

Lovely food and painting the pots is easy and good fun 😊

Lovely spot for coffee. Dog friendly and enjoyable pottery.