Pier 36 in Ards

We came here to celebrate our anniversary. This is the second time we have been and it won’t be the last. We had a two night stay and chose the same room as last year as the view from our window is lovely. The food and choice is excellent. The service is great and good value for money. The staff made our stay, especially the two young woman we saw both days for breakfast. Nothing was too much trouble and they were very helpful and informative as to where to spend the days out. Our thanks to all the staff.

Went for brunch with a large group. Food was great. Majority of staff were wonderful, very friendly and helpful. Pity about the two grumpy ones who were hopefully just having a bad day or should seriously reconsider their career choice. Thankfully the other staff went above and beyond for us.

Very poor food Thier was 22 seniors in our group we had the seniors menus it was the smallest meal we ever had Thier was no taste of it everyone was so disappointed wouldn't recommend it to anyone staff wer very nice though

Very friendly and helpful food is excellent wood hivhly recommend it

Was with a party of 22 pensionerswe had booked offer of 2 course meal for £15 very dissappointing the meal was the size of something u would feed a child very small portions small piece roast beef the size of the palm of ur hand 1 small carrot 1 inch 1 small piece of broccoli will not be back

Fantastic service. Beautiful food. Great prices. Dog friendly in the front part but the back part is not. Which is great because not everyone loves dogs. The service was fantastic. And I have to give extra marks for the member of staff that is scared of dogs as he was so pleasant. Please bare this in mind if you have a dog like mine that just loves everyone.

Great atmosphere in the pub and excellent meal in the restaurant later. Next time we will book in for a night. Its only 30 miles from where we live but we'd love to stay fir a night.

Don’t let the outside view put you off inside you’ll find a warm welcome and great food and drink. The staff are brilliant and always have time to chat. Would certainly visit again

Fantastic Fry served by ever-smiling Josie! The bar is also great, good choice of beer and perfect for watching the footy. I'll deffo be coming back, first chance I get!

had a very relaxing and comfortable overnight stay. Food good, staff helpful and pleasant. Room was very comfortable.

Used to visit here a lot when my father-in-law was alive, six years ago. Certainly gone downhill and so disappointed. Went for Sunday roast turkey. It consisted of a a small slice of ham and only a slightly larger slice of turkey. It was on a huge pile of mash and the 2 roast potatoes, although crisp, were uncooked inside. Had to ask for cranberry. The stuffing was literally put on plate with a teaspoon.I’m certainly not a big eater but I left Pier 36 hungry. Certainly wasn’t going to order a dessert and experience more disappointment. For £19 it was a disgrace. To add insult to injury there wasn’t any toilet paper in the loo. I mentioned to waitress and she said she’d mention it.

Extremely bad service! Extremely unfriendly! Sell tokens for water and electricity at the columns that are broken and don't give the money back!!!! Never again here!!!

Pier 36 feels like a second home, staff are attentive and friendly, food and drink are great! Pier 36 has a rustic vibe that sticks with you when you leave

**Couldn't review on Bangor Eats** Really disappointing. Ordered lasagne and chips on Friday. The delivery was quick and the driver was pleasant. The food was inedible. There was no sauce in the lasagne so it was bone dry. There was no lasagne sheets apart from the top one. The rest looked like they'd used the broken bits that are left in the box. The meat was also really fatty. Ate about a quarter of it before giving up. I ordered chunky chips instead of fries, and I got a large portion of what tasted like extra special, cheapest price, discount chips. No point in a large portion when the taste is bad. I ended up making myself a cheese toastie instead. I'll be avoiding this place from now on. £17+ on swill. Revolting.

Staff very friendly and good at there job food was excellent

A great family run restaurant facing Donaghadee harbour. A snug bar area on entry which opens to a bright interior. Good menu choices and quality of food is good. This visit was a lunch stop with 3 choices from starter menu and a side portion. Expect about £15-20 per head for lunch.

Awesome service and enjoyable person!

This place was recommended to us and it turned out it was really excellent for lunch. We went with friends and had a comfy booth in a good location. All four took the Portavogie Scampi and Chips and they were great. A couple of us had the pavlova which was okay apart from the orange with peel attached on the top. Why on earth would anyone want to do this to a pavlova? The place was quite busy bit the service was good. Definitely one to return to.

Irish coffee was the absolute best

We are regular visitors to pier 36. We always get a warm welcome and excellent service. The food is great, and it has a unique look.

Wonderful and sweet staff in bar! Smith Room had a beautiful view! Nice little shopping area in the neighborhood, great seaside location for walking. Fluffier pillow option would have been good but I didn’t wake up with a headache or backache. The people above us sounded like a basketball team walking around but it’s an older place and to be expected. The room and bathroom were very well appointed. The food was excellent for both dinner and breakfast.

Great food, great service, great value for money. Quiet and relaxing.

Arrived was seated and offered a drink menu and special board left water came and took are order food Arrived 45 minutes later food nice but service awful ordered Irish coffee waited 20 minutes coffee not good VERY disappointed 😢

Always visit Pier 36 with our dogs for lunch. One of the best dog friendly food serving pubs. Can sit outside or inside. Treats provided for dogs. Food lovely. Stayed in the anex overnight. Spacious double rooms and modern bathroom all to 2 people. Breakfast had great choice & super, friendly service. Staff always polite and helpful.

Stayed one night and it was like stepping back into the past. Very old dirty carpets, all the furniture was broken and stained. The toilet seat was broken, the towels were rough like cardboard. Breakfast was okay, greasy. The restaurant could do with a good clean, everything was sticky. Some staff friendly however generally an unfriendly place. Would not stay or eat in this establishment

We went in Pier 36 because it was in the TV programme "Hope Street". It was very clean and the staff were really nice.

Friendly welcoming staff. Cosy interior Food was delicious! Kids had sausages and chips and I had the best scampi of my life!!

Been coming for years but come on....shrinkflation has taken over. A few scampi sat and a robin sized chicken stack🙄 This is supposed to be top rate and it's fully priced menu. Back to the dirty duck I'm afraid for my scampi now🙄

Lovely traditional Irish pub, warm cosy and friendly. Food is very good and atmosphere excellent, great for families and anyone wanting a fresh, tasty meal. Would strongly recommend Note:, Sometimes called 'The Commodore' as they do occasionally film a TV series in Donghadee and therefore change the name outside.

Nice atmosphere and delicious Irish Coffee

Have been here a few times. From family gatherings to anniversary dinners. The food is very tasty and great service. Wide range of cocktails and spirits available and well as soft drinks. Very friendly and helpful staff and service was first class. It is wheelchair friendly and staff will be happy to help. It's cosy during the winter nights when they have the fire lit. Dog friendly.

Very nice staff very good location food was very nice

Great! We loved having lunch here. I recommend: -arancini - Bang Bang chicken -brownie I will return if I have the opportunity.

Really nice father enjoyed his Guinness the coffee was nice (could have been a little warmer) and great to see dog friendly area👍

Very warm welcome at the pub to eat. Attentive and fast service and the setting is very nice when the weather is not the best. The dishes are good, we had a great time!

While recognisable to many as The Commodore from the TV series Hope Street, Pier 36 has now been feeding visitors to Donaghadee for about 25 years. We stopped off for lunch in the large downstairs bar / restaurant and, as usual, were treated to an excellent meal that came in huge country-style portions. The seafood is excellent - the calamari starter was delicious, as were our scampi and fish and chips mains. While we hadn't booked, we were offered a table immediately by the friendly staff. The service was very good and regarded the cost as very reasonable for quality and size of the meal.

Excellent customer service, bedroom enormous and more like a suite, fantastic location.

Fabulous! Food,Guinness,room,location. I'm biased as I was born into a prefab up Killaughey Road in 1946,moved away in1951 but often stayed with my grandparents in Manor Street opposite the Tivoli then moved to Scotland 50 years ago,but Donaghadee still feels like home.Thankyou,Pier36.👍

Beautiful coastal hotel. The staff were very friendly and accommodating. The room was very cute and tidy and the food was delicious. Such a hidden gem!

We have eaten here many times in the past. Called in yesterday for the pensioners deal. We both ordered chicken stack. We've had this meal many times before, including the previous week and always nice. We also ordered a portion of chips between us. The chips ( all twelve of them including crispy bits )came in the smallest bowl I have ever seen at a price of £4.00. The meal looked different and when I bit into the chicken it felt like biting gristle, very unpleasant. I hasten to add my wife's meal was fine. I think it was the manager who asked if all was well. I told him about the chicken and his response was " I've just been told how tender it is. He offered to replace the meal which I accepted. It arrived and was better. Didn't get my six chips replaced though! I came away feeling that I wasn't believed about the chicken. I doubt if I will be back.

My partner & I stopped in for a bite to eat to top off a day out in Bangor & Donaghadee. The internal is great, bigger than I expected and full of character. The staff were friendly, a young woman in glasses was particularly helpful. Food-wise, it's a tad expensive and our food was overly oily & greasy for my tastes so I was a little disappointed. Still, I've heard they do good breakfasts so I will try again sometime in the future.

Always a great pub for drinking while watching the rugby. Very dog friendly. Roaring open fire. Great selection of drinks. Fantastic food. What more do you want?

Food was lovely but 2 of the 4 in our party did not get what they had ordered off the menu and were disappointed.

Delicious fish and chips and steaks! Also highly recommend the sticky toffee pudding

great stay ,super staff lovely restaurant great choice ,super location ,well be back!

A mistake I will not make again, I can't express how disappointed I am, being a local from the area, this would be one of the places I would have recommended but unfortunately it's just a tourist trap. I took my in law's to Pier 36 for food, but I will never be back, the worst service I have ever experienced. We said we were in for food, no one came near us with menus, the only people that came near us were to stand on the sofas we were seated at to try and turn on the TV above us, after 3 failed attempts a staff member had said 'you'll have to wait' to locals in for a pint, honestly we didn't mind but the tone it was said in I wasn't pleased (we were clearly an inconvenience to you's), after 20mins we had to ask for menus, two pints in and still no one had taken our order, we also had to ask for our table to be wiped (which may I add where they seated us at), but yes barely wiped and with a dirty cloth, I honestly couldn't wait to leave the place, if I was alone I would have walked out. Once we received our food, we weren't checked on to see if everything was ok (where I would have said actually it's not the best, giving you's a chance to remedy the issue, but unfortunately no). As soon as we finished no one came near us to clear or check on us, in all honesty considered walking out at this point, and honestly I don't think any staff member would have noticed but I went to pay for the bill, another opportunity for staff to ask well how was everything for you?, but unfortunately no, here is your bill, so my last resort is leaving this review and my future disgust of the place.

Great place. Food is lovely, fab menu choice. Staff are nice.

Donaghadee is such a beautiful place. We stayed at pier 36 for 2 nights. The room was plenty big enough, very clean, the beds very comfy and lovely sized bathroom. We had a sea view which was beautiful. We ate both nights here and I can't complain about the food at all. It came to us well presented, hot and tasty. The breakfasts in the morning were fab.but what made it even more special to us were the people. Everyone was so friendly and polite. Especially karen and yildirim at breakfast nothing was too much trouble. We will be coming back to pier 36. Thank you for an amazing 2 days

Very poor food which was cold and tasteless , not sure how you can go wrong with turkey and ham. Veg was solid and kids pasta was pure water . Would not recommend there for food , mabey just a one off but I would not chance going there again . Very very poor food.

Food didn’t taste fresh and the service was poor despite not being very busy (long wait for drinks and second drinks order was forgotten about). Felt more like a whetherspoons than a nice local pub

A room was booked on my behalf and i stayed in a family room / apartment all to myself 😀. The room, facilities and particularly the breakfast were very good, as well as the helpful and polite staff. Convienient free parking to the rear. Thanks for a very pleasant nights stay.

Just back from a weekend stay in pier 36. the staff were great,,went above and beyond the room was lovely food was amazing already booked again looking forward to going back. Would highly recommend 👌

Came here for the first time ever and what a beer garden they have absolutely lovely a wee sun trap handy to all amenities. Recommended to all.

Had a traditional Irish breakfast here. This establishment is like a Tardis, the staff are very friendly and pleasant. Very definitely worth a visit

The staff are friendly and attentive. The atmosphere is relaxed and dogs are allowed

Called in for a pint and coffee after a good walk. Staff were very friendly and service was quick.

We called in to see 'The Commodore' from Hope Street and it's exactly like it is in the TV series. Loved it.

Commodore. Hope street port devine. Donaghadee

Absolutely the best Irish coffee and friendly service.

We have eaten at Peir 36 on a no of occasions and was never disappointed

I ordered gluten free and I never knew gluten free foods could taste so good!!! The food was amazing, the staff are so attentive but not in your face which is really nice and if you needed anything they were there to help and my partner and I felt welcomed, very grateful and recommend 100000%!!!

Have eaten quite a bit here but called in yesterday for a late lunch... the food was good but unfortunately the quanity was very poor... not many chips which arrived in a very small bowl.. hubby got the Pensioners meal but charged an extra £5 for the scampi which was totally not worth it as very little arrived. Plate looked very bare, would need to think before going back again...

Went for lunch Yesterday with family. HOW DISAPPOINTING. I Ordered the burger/chips. Well for £16.95 very bad value for money. Would have been no more than 10/12 chips that came in a small nut dish.The burger was ok. With the size of the plate it looked really mean. A piece of lettuce and half a tomato wouldn't have hurt. WILL NOT BE GOING BACK.

Called in for lunch yesterday. Very disappointing. I ordered the Burger/chips. Well for £16.95 very poor value for money. The burger was ok but to get only 10/12 chips is disgraceful. Didn't look good with half an empty plate still. Could have added a lettuce leaf and half a tomato. Much better places near by. WILL NOT BE BACK.

Had an overnight stay enroute to a weekend in Killyleagh. Fans of Hope Street so a must really to stay. Myself and my sister had the Chicken Stack for our evening meal 😋 absolutely delicious. Breakfast in the morning was an Ulster Fry ( visiting from England so again was a must). Then to top it all? The lovely lady who served us encouraged and took pics of us behind the bar! Great stay...... Will be back. 😁

We had a great meal here. The steak I ordered was cooked properly and the atmosphere in the place is really nice. Everyone in our group really loved their meal here. Be back again

Just had lunch here, food was good but not great or outstanding but worth a visit especially if a fan of Hope St, prices reflects this.

We were a party of 10, two of our group tried to book a table earlier on that day but both were told we didn't need to book. When we arrived we were put at a very unsuitable table, as most of our guests were late 70s early 80s, we had to slide up and down the seating to get in and out. The meal was ok and the staff were lovely. As we paid our meal and left it wasn't until we got home we realised we had been overcharged by £8.40, my husband had asked for the receipt but he was only given the visa receipt. Dont think we will be in a hurry back.

Now to clarify my scores a little here. I knew when I booked I was staying in a pub run guest house. The only low point for me was the room. It wasn't expensive, it was perfectly clean, and I had a great night sleep. But for me it was a little dated. I would stay here again without any hesitation, but a little work even in the ensuite would really elevate it. The breakfast in the morning was great, with really good service. A proper big Ulster fry, just what I needed after the night before. It was still being used as a film set for the BBC, so some of the signage was.... interesting. There was ample off street parking at the rear, beside Copeland Distillery. A nice little beer garden out the back.

Food was really fab and my mother totally enjoyed being spoiled for the night! Few too many beers but overall faultless!!

As a massive Hope Street fan it was a must to visit the pub. We had a lovely meal and really enjoyed seeing inside the pub and bar. The staff were lovely and even took our pictures behind the bar. If you are a fan of the show it's really interesting to see it inside. Food was good and reasonably priced.

Me and my fiance went there with his friend. It was in a lovely location. The restaurant was rustic, warm and homely albeit a large restaurant. The service was impeccable very friendly staff including the manager. The food was amazing you can definitely tell the ingredients were fresh. Definitely going there again, next time we visit Northern Ireland.

Lovely staff, excellent food decent room and a good craic

Food is very good and varied and in a lovely atmosphere to eat in. The service is excellent and prices are very good. Have been many times and not just for special occasions.

Have been here quite a few times and always been very happy with the food and the service but the last time was a disaster I ordered a fillet steak cooked blue and got a medium sirloin the potatoes were cold and I mean cold onion rings cold and my wife’s champ and vegetables were lukewarm I don’t think I’ll be back ☹️☹️

My husband and I have stopped in here a number of times over the last few years. Never have we had a bad experience. Our latest visit was just as good as any other time. Excellent food, efficient service and happy customer 😀 I've never stayed in the hotel as I live close, but I highly recommend the food.

Really nice bar, great service and food is delish.

Nice stop for a meal or drink. Good service and nice food, extensive menu. Worth visiting when in Donaghadee.

Usual lovely food in a dog and people friendly spot!

Lovely cosy pub. The chip dip was amazing! A must visit in Donaghadee.

Service was excellent food was to die for top class

Rooms N/A had a lovely meal with my friend. Excellent service. Friendly staff. Would recommend it. Hope Street is filmed here.

Stopped by without a booking and were lucky enough to get a table. Quirky bar/restaurant with homely feel. Food was beautifully presented and good value.

Spent 2 days in the Belfast area and our stay at Donaghadee Pier 36 was fantastic!!! The food and service was excellent; we failed to grab a UK adapter - provided, no questions asked. We advised Carlos that we have an early flight - fruit for the road was provided for the whole family. Highly recommended- you won't be disappointed!!!

Went for lunch at the weekend, Staff are really friendly and helpful, Food was wonderful, We had the Pensioners meals which are sufficient in size. The bread and butter pudding is to die for. Would recommend a visit if your in the town You won't be disappointed We will be back for sure

Food is as painfully average as it was on my first visit a few years ago. Great service is a bonus, but wouldn't be enough to tempt me back.

Totally loved it loved the fact that its dog friendly that just hit it with me definitely be back soon

I contacted this woeful company to supply food for 100 people for my father’s FUNERAL!! For £1600 they supplied enough food for about 40 people. It was an absolute disgrace and I wouldn’t recommend them to anyone. Avoid this bunch of amateurs, they have no business being in the catering business!!

My husband took me here because it was my birthday and he knows I love the sizzling beef. He ordered the bang bang chicken and I got the sizzling beef.when they brought my meal out all you could smell was a burnt smell.There was no sauce on it , it was literally burnt on to the dish.It tasted horrible.When I called the girl over and told her it was burnt she agreed and took it away.They brought me another meal out and although it wasn’t burnt it tasted nothing like it usually tasted. My husband had to eat his meal with me just sitting there , then when I got mine , he had finished his.Not the best birthday dinner I have had.extremely over price for the quality of food and small ..Don’t think I’ll be rushing back.

The food was delicious. So full of flavor and great portions The men that served us were all so lovely Great place to eat

Great value for money and service greatly appreciated thank you Ian, Vittorio and Tara 🐕‍🦺

Great all round experience, staff, food and atmosphere. Highly recommended a visit.

Had a couple of meals here recently, dinner and breakfast and all have been excellent. I saw a few Hope Street tourists but it's not let it all go to its head. ;-)

Beautiful room great view good craic in the bar

Stayed one night with breakfast included. Had a seaview room. It was so warm and cosy.Beds were comfortable and room facilities good. Breakfast next morning was lovely. The girl who served us was very pleasant and helpful. She even got me a small box to take the rest of my delicious granola home that couldn't finish. Great hearty breakfast. Will definitely be back 😊

I can’t comment on the rooms as I only had a meal but a great meal it was. Well done.

The service at the bar wasnt good not to friendly no conversation smile would have been good food not great very poor for price .

We love this spot for breakfast. Great food, wonderful service and they always accommodate my entire family. We go back every visit.

OK so you seen it on TV. There is a warm welcome here that is real. The food is good and the pints excellent. Back in time to a real fire and welcoming surrounding. Walk the seafront first. Then have a hot meal.

Location Service Food Atmosphere all brilliant. My favourite place to go for an evening out.