Based on 369 opinions finded in 1 websites
Based on 369 opinions finded in 1 websites
Nº 604 in 1366 in Kensington and Chelsea
Opinions
La comida es genial y el sushi es fresco. El personal de espera es atento, sin embargo, los comentarios del personal detrás de la barra de sushi sobre las mecenas es horrible. Me senté sola en el bar de sushi y tuve que soportar un comentario sobre mi edad y la apariencia de algunos de los empleados que preparan el sushi detrás de la barra. Encontré esto extremadamente grosero y sexista y no algo que las clientas que cenan solas deberían tener que soportar como parte de su comida. Dos hombres adivinaban mi edad entre ellos (en voz alta 0 y hablando de mí como si no pudiera entender lo que decían. Uno de ellos se puso bastante agitado y empezó a alzar la voz y a exclamar que debía tener 42 años (en realidad tengo 45). Independientemente de mi edad, este no debería ser un tema de conversación fuerte entre el personal que todos los demás sentados en el bar puedan escuchar.
Leximillion . 2024-07-22
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Tengo un problema de movilidad y he comido en algún momento en cada Eat Tokyo en Londres. La sucursal de Notting Hill es definitivamente mi favorita. El gerente siempre me ha permitido hacer una reserva en solitario para no tener que estar fuera. El personal siempre me ha tratado con amabilidad y sensibilidad. Son solo pequeñas cosas como permitirme sentarme en una mesa (aunque he dicho que me sentaría en el mostrador) y asegurarme de que pudiera acceder al baño. Ojalá pudiera decir lo mismo de algunas de las otras ramas... Dejando a un lado mi propia situación, encuentro el menú para tener más opciones en esta rama y el ambiente es mucho más relajado y menos maníaco.
malifact . 2024-06-19
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Came here recently for lunch with friends. Not the first time I've been to Eat Tokyo, but first time at this branch. Staff are very friendly, service didn't take long, and all food tastes great as expected. A great experience overall!
RiSha . 2024-04-29
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This is a rest place to have fun and enjoy scrumptious food with your family and friends. The staff are impeccably kind and are extremely welcoming. There is a variety of food and vegetarians can also have a good meal 🥘 . Overall this is an amazing place and you will definitely like it. 👍👌😉
Niharika A . 2024-03-31
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The place was very put tight together. We were sat next to someone so close. But the portion of the food was amazing and the interior
Jane L . 2024-02-26
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Eat Tokyo places are dotted around London and have been to all of them. This one is the worst of them all. The food is not the problem, it is the speed of service. Ordered, Tonkatsu Bento, Fried Oysters and a Jyu. Bento came after...
vib1288 . 2022-02-25
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Saturday night and people are lined up all the way down the stairs waiting for tables. Delivery drivers are fighting for space on the other side of the stairs. We arrived at 6:28 for a 6:30 reservation. At 6:35 we inquired and we told abruptly...
DRNJ1960 . 2022-02-16
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Busy, bustling and absolutely incredible food. Solo visitors have the added bonus of sitting in front of the kitchen, an open bar where you get to drool over the wonders coming fresh out of the kitchen. For the best experience, I would definitely recommend booking...
Derek H . 2021-12-10
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Amazing fish. Great prices, super authentic and big menu with loads of choices. No booking option - prepare to queue! But it’s worth it and COVID friendly.
charlottehG4510NY . 2021-11-30
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Very disappointing, I used to like it, not anymore. Rude waitress, wrong order, very long wait, life is too short to waste time like this 😡
273edwigeg . 2021-11-22
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We had a quick meal here before the theatre. The benzo boxes were large and delicious, and the service was quick and efficient.
Englishguy49 . 2021-10-02
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Had been wanting to try Eat Tokyo so we finally made the trip there. Was hoping to enjoy the meal there but the staff were super rude. Got scolded by the sushi master when we were waiting for a table, saying we're in his way...
pohlui107 . 2021-08-16
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A very busy lunchtime restaurant with a bewilderingly long menu, fortunately we were with family who knew the ropes and helped us choose. Our bento boxes were a challenge and more to munch our way through the different seafood presented. Absolutely delicious and worth a...
jin6x . 2021-07-01
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So we decided to have a little celebration for Father’s Day and decided to eat at Eat Tokyo coz we really loved the food. It was our first time to eat out as a family since I have given birth. We enjoyed the food (no...
jeanl0uisea . 2021-06-20
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I was rather perplexed by some of the recent reviews of this restaurant but visited with an open mind together with my wife. I found the staff courteous and efficient. The hygiene/Covid 'distancing' of tables etc all that I'd have expected. My wife had unagi-don...
LondonGenie . 2021-06-11
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There is so bad place to go, bad attendance, and SO RUDE STAFF, there are a old man who receive people at entrance he is VERY RUDE, he ignore the costumers and delivery drivers who going there to pickup food, they also take so long...
guaracyc2020 . 2021-04-04
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Took an hour and a half to deliver a meal through Deliveroo, despite advertising around 30-45 minutes. The Deliveroo driver took 10 mins max to bring me the meal, so what follows is not their fault. The tempura food clearly waited too long at the...
mathieur205 . 2021-02-17
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We went to this branch of Eat Tokyo for my mothers birthday. We booked ahead of time and so it was expected they knew there would be 5 of us. Instead, they stationed a chair on the side of the table, where my mother sat...
mariebrao . 2020-12-14
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I was having a dinner with my friend today in this branch , is so disappointed with the services we received and the worst thing is the rice was taste bad, bento come with miso soup but they forget, the environment is horrible pack of...
Giaktinlim . 2020-10-20
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Great food shame there was a huge lack of social distancing on display..... Customers crammed like sardines in the staircase...... Staff not wearing masks taking your order in your face and worse I was not even asked to infill a track and trace form. When...
T6868PFjamese . 2020-09-17
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Eat Tokyo provides a great selection of food. Ben, the server, was great and the food arrived promptly. Sushi was good quality for their price.
karlz206 . 2020-09-13
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Very busy, it felt very crammed and not safe. Our sushi was given to the table next to us (they got very close to the food looking at it to check if it was their order) the waiter then took it away and appeared with...
Jessicabilinski . 2020-09-10
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Absolutely rude staff. Got the order wrong and then tried to give us someone else food which they had touched. Then rushed us out the restaurant and chased us for pennies that were left off the bill. Will not be revisiting.
190lulub . 2020-09-09
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Five friends and I booked a table at Eat Tokyo Notting Hill Gate for a Wednesday night during the 'Eat Out to Help Out' offer. I arrived ten minutes early and found a queue out the door onto the street with virtually no social distancing....
simonpeterdenning . 2020-08-27
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Waited an hour for my food everyone who came after me had eaten and left and I was still waiting for my food. No apologies no goodwill gesture after just bill. This is from a customer who has been coming for a very long time...
863ricd . 2020-08-10
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Seeing this place advertising authentic Japanese we were looking forward to our eating experience, especially when you open the menu and there are pages and pages of options and pictures of all these old Japanese chefs. However, as someone with allergies, I mentioned to the...
TC2958 . 2020-08-08
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Avoid. This place is disgusting. Food is salty and oily. Msg loaded as well.small portions, crowded and poor service to say the least.
LauTW7 . 2020-07-31
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I was happy to be able to return to Eat Tokyo after lockdown, as I used to come every week for lunch. The staff are very friendly and attentive and the menu is so vast there's a dish for every mood or occasion. It's also...
Honor C . 2020-07-30
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Rude and food cold. Years ago this place used to be good. Not anymore. Avoid Terrible avoid these master scammers.
faddy100 . 2020-07-11
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Very good food and staff. Clean restaurant and toilets. Delicious food and great for family or friends. Sushi is expensive.
thaiturtle21 . 2020-05-24
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I come to this branch at least once a week and I never can get enough of it!! The vast menu means that I am never left hungry and am always trying something new. I have been coming here for years and will continue to...
foodexplorer34 . 2020-03-11
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This place used to be amazing when it was in a small little road in Notting hill. Since they moved to Notting hill gate (bigger restaurant ) we ordered a mix of hot and cold food. After 40min starving, I decided to check what happened...
DaiCazuza . 2020-02-29
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About the service.. Yes.. I'm talking to you Filipino lady.. But first for the good part.. The food is really authentic and good, and this is coming from a person that eats Japanese food in Bangkok (best city to eat Japanese food outside of Japan)...
Leetrakul . 2020-02-28
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love eating all Eat Tokyo brunches specially Nothing Hill Gate brunch need to book as they get very busy. Bento boxes are good value for money.
Margeritta . 2020-02-25
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I’m a regular customer of this Eat Tokyo. My friend and I have been visiting this place at least once a month for the past couple of years and we absolutely love the food. The hot boxes are great and sushi is amazing. On the...
tonylaco93 . 2020-02-16
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Small, hole in the wall restaurant with great prices and excellent food. This explains why there is sometimes a line outside the restaurant. The restaurant reminded me of a restaurant in Tokyo as it is simple, but the food is authentic. Prices were very reasonable...
iloo . 2020-02-09
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I was there with 3 friends and the total bill came to £40.58 (including service charge). Since we are all dicided to split it 4 ways and we where paying with cash we asked to reduce the service chatge by 58p to make it an...
Aquazap1234 . 2020-01-10
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OMG, the worst experience I have ever had in my life, the staff are unprofessional, specially one waitress with the traditional dress , she was impolite no education at all , I been this evening with friend he came to visit me from abroad I...
Djamel-dz1 . 2020-01-07
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I visited E Tokyo in Notting Hill Gate on the evening of New Year’s Eve 31/12/2019, having made a phone reservation about a week earlier. The reservation was accepted. On arriving just before 7.30pm we found the place to be in semi darkness with the...
Bob T . 2020-01-02
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not sure i will go back, but if i needed to i wouldn't mind. the food was good, the prices were good, the service is hilarious. overall ok experience, nothing to rave about...
parislat . 2019-11-26
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Excellent light crispy tempura, vegetable or fish. Seasonal pumpkin fritters were sweet and melting. Deliciousness dipping sauces, adding a sweet and sour edge. Dishes are surprisingly filling making it excellent value for money at less than ten pounds per person. Beautiful interiors with TV screens...
Alison C . 2019-11-22
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We have visited this place with members of our family. Chef is native Japanese guy. Food is fresh and delicious, price are reasonable. Interior is pleasant, however without any luxury features - located in cellar. Worth to visit
SL-Sergey . 2019-11-16
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Me and my wife favorite place to go for Bento. comes with generous portion and reasonable price. I had Tuna bento for our visit today and I am satisfied. Service not so friendly, but the food quality, portion, and the price will make you smile....
skycraker . 2019-11-10
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Unbelievably rude manager - Ben. Remember - don't pay service charge if you didn't like how you were served! It's there as an appreciation for a good service and not a mandatory charge! He was serving us and when we asked lady to take the...
bumbaster . 2019-11-06
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Shocking service today... It has put me off eating there next time. I have enjoyed eating at Eat Tokyo for a number of years. The Notting Hill Gate branch moved recently to a much bigger premise. It is unusual I would go here on my...
EUlondon . 2019-10-31
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Great Sushi, great service, great furniture inside! You need to try this place, I really love it. All the menu is really interesting and fancy. Great flavour, fresh fish, great service. I love it! I had my 40th celebration birthday party dinner.
PeterE291 . 2019-10-27
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It's hard to choose before the waiter arrives. Bento box meals pretty good although agedashi tofu could have been a little crispy. Fresh sashimi and nice tempura selection. Amex not accepted. TripAdvisor map shows wrong location with no address!!
zagoose . 2019-10-16
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I’m very disappointed to the staff specially the lady wearing Japanese uniform,, I’m asking for an extra soup ,, I’m waiting more than 20mintutes , she’s ignoring me, after we eat the food I’m asking the neme, then she said sorry , I said no...
ThirsL . 2019-08-28
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We found this restaurant by chance after spending time in Notting Hill. The menu is very extensive with several options of Japanese cuisine, not only sushi. Food is very authentic as chefs are Japanese and quality is very good for a reasonable price. All of...
Fernando M . 2019-07-29
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Restaurant recently re-opened around the corner. Good sushi, not expensive, what’s not to like? Not a place for a romantic wine and dine though.
Rutger v . 2019-07-21
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We were a group of 14 persons and they gave away our table because we arrived 10 minutes late. We booked again for the following day. Food was average. Staff are rude and non attentive. Will not return.
alessandro05 . 2019-07-17
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The restaurant has come a long way since it’s initial location but when we had made a reservation and came on time we were rudely sent upstairs by the manager who didn’t seem to care that we had made a reservation. He was very indignant...
samirk650 . 2019-07-13
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Eat Tokyo has been around for many years. Out of all the times that I have been there, this has by far been the worst. The food itself was disappointing. I ordered a chicken curry that I had recently enjoyed the last time I was...
rathband . 2019-07-08
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I ate several times in Eat Tokyo. Quality/price are a good compromise. About the service is never great. Waiters and waitresses always take the order without more attention for the table/customers. I didn't understand the bill: The amount was not correct. 34.70 instead of 34.65£....
Luca Q . 2019-06-25
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Perfect for lunch, big choice of plates and all good. I loved the gyoza, the sushi and the rolls, the other member of my family ordered the bento boxes and were very happy. generous portions at a great price. Service was kind and professional, love...
Simona898 . 2019-06-22
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I used Eat Tokyo for many years. The new premisses in Notting hill, my experience today 14.06.19 was awful. I went to celebrate my birthday with my family. The waiters were awful and the manager very push too.. Removing plates of food before you finished...
claudiobrasil22 . 2019-06-14
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I was there with my boyfriend and we took the "party boat", a really big plat of sushi-sashimi-nogori... The atmosphere of the restaurant is great and the food too. But we had to wait 50 minutes for our plate, without explication of the employees which...
lucrece_darbellay . 2019-06-04
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Yet again the food I ordered was not the food delivered- they rectify it quickly but it adds to the tension in the meal ... Yellowtail is getting expensive
nicklN2355ZU . 2019-05-08
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Arrogant waiters who think that just because there’s a lot of customers, they can act rudely. Food is great, but the poor service definitely ruins the appetite. This bad incident happened a few times (as I have been there 3x this year), but the worst...
LondonLonso . 2019-04-28
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As a patron of Eat Tokyo for ten years, the service has declined since opening the new location. On three separate occasions I have waited over an hour for food when I was told it would be a half hour wait. Rather than valuing old...
Elizabeth R . 2019-04-22
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Great food and service. Perhaps not the best Japanese food I've ever had, but for this price it's a solid 5 stars.
Mene26 . 2019-04-21
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Having tried others in London, came here on a busy weekend and got a table fortunately. It was packed and for once, service was slower than usual but food was fresh and prepared well, and waiting staff politely doing the best they can.
comfy2 . 2019-04-13
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Super affordable, fantastic service, and tasty food! I would recommend booking a table if you are going in the evening!
Alison T . 2019-04-13
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Ordered a table from a taxi on the way from airport. It was not easy, as place is very popular. Service is not bad, but not really exceptional. Food was good and fresh, as we expected. Not bad.
Slartche . 2019-04-12
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Made a reservation for 7:30pm for 5 people On 1/4/19 for a belated Mother’s Day dinner. Utterly disgusted by the way we was treated by the manager. Our food came late, The fried calamari was very oily, I was mortified when the manager and waitress...
988evelynu . 2019-04-03
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I had an amazing time at Eat Tokyo with my family celebrating my birthday, see you soon! Great service!
LilyClarke90 . 2019-04-01
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First and foremost, the teas are great. The edamame appetizer is a good choice while you are waiting for your meal. Salmon and Ikura Jyu and Tempura Udon were excellent. We ate there twice; the first server Nobuko was excellent. The second so-so.
GeorgeFMarkhamON . 2019-03-28
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Service unfriendly hurried useless you have to keep getting up. Food not bad but sushi nw6 is good go to itsu better food and just as authentic. Mushroom open good no coffee here and only ice cream. Boring with nice surroundings.
710sharonm . 2019-02-24
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Having already been at the restaurant in King St. several times, I was curious to check whether the quality of food would have been the same here. Well, it was, no doubt at all! Always good and tasty. Higly recommended!
Antonio S . 2019-02-23
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Food great , but the staff struggle to provide adequate service... too big... insufficient training ... difficult to say why ...
nicklN2355ZU . 2019-02-07
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Absolutely amazing food, service was really quick and waitress nice....moreover for a very reasonable price! I'm definitely coming back
kopejda . 2019-02-04
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It really does what the name suggests. Extremely authentic with a colossal menu. We sat at the bar, which was great. The food was very good, and I felt for a minute like I was actually in Tokyo (except they speak English as well!)
Lycheebellini . 2019-01-31
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I went for lunch. With drinks starters and mains it came to £38.20 for 2. That's good value! Extremely good service. Food very authentic. I had a range of dumplings, chicken teriyaki and spring rolls to start. All fresh, delicious and moreish. For my main...
Russell02 . 2019-01-16
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My wife and I had lunch on a Sunday afternoon. We ordered udon with prawn tempura, spider roll and iberico tonkatsu. The quality of the food is very good but service was haphazard and slow. Our udon were served first and even after we had...
CKY281 . 2018-12-23
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You are guaranteed authentic Japanese food at a great price. I have tried the Soho, Covent Garden and Notting Hill branches which are all slightly different in their presentation but all equally good. The food is of a high standard and tasty and service is...
Angela A . 2018-12-22
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This was a last minute decision and the venue was pretty much busy with most of the remaining tables reserved. However, the staff was very polite and efficient and found us a table for 90 minutes. The food is delicious, the service is not impeccable...
languagesalive . 2018-12-16
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we used to go to eat tokyo once a week when it was on hillgate street because food was great but also because it was such a cosy place. you felt like you are in a local neighbourhood restaurant. they recently moved to notting hill...
triplover1968 . 2018-12-15
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Eat Tokyo has just moved from Hillgate Street to Notting Hill Gate which is why I am reviewing it. The old restaurant was great but small and cramped without any attempt at style. the new one is much more spacious and has made more attempt...
ivoh . 2018-12-11
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I went with my husband and mother for dinner, we ordered 2 Bento boxes, soba noodle with tempura, squid feet and gyoza, some tap water from an unfriendly waitress. Our water came, mine in a 2cm chip on the rim of the glass so I...
19wingc . 2018-12-04
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Never fails to serve authentic japnese food for a reasonable price This place is the bezt japanese restaurant in London Absolutely delicious sushies and bento boxes 100% recommend it and will always come back
tarquin7 . 2018-11-11
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Dont let this branch makes you detest Eat Tokyo. Only here the staff was rude and service was super slow. Food wasnt as good either. We had better service and food at the hammersmith branch.
Zetster . 2018-11-09
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This restaurant isn’t much to marvel at and is far from glamorous or cosy, but the food is so brilliant, you won’t care. Real and authentic sashimi, well stuffed rolls and beautifully fried tempura. Try the soft shell crab, fresh crab meat rolls, crispy tuna...
LeninaC95 . 2018-10-25
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A great authentic Japanese restaurant offering great food at wonderful pricers with amazing service. Well done
robertnash2 . 2018-10-22
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First of all, the staff is not very friendly. We had some problems with the wine we ordered and they didn’t wanted to change the bottle. Although this good quality and food also is not that expensive. I recommend the dragon rolls and the prawn...
Neztp . 2018-10-15
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this small restaurant is busy and it is hard to find it 'quiet' but there must be a reason! Food is fresh and good quality and pretty good value- though they recently added the 12% tip which made it less so. Still, the service is...
WavesInTheSun . 2018-10-03
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Eat Tokyo in Notting Hill will not be winning any awards for culinary sophistication, which one associates with the classier Japanese restaurants in London, nor for that matter will it be receiving any commendations in fancy interiors magazines, but it does provide good basic Japanese...
ghbl2016 . 2018-10-02
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We had lunch three times in two weeks in this small and streamlined establishment and left looking forward to the next visit! The menu if X-long, with an extremely wide choice of sushi and hot soups/dishes/bentos. We had various sushis and some tempura. Portions are...
T9525IHalessandrab . 2018-09-17
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Food was ok. But when we got the check it was £41 between two, so we said £20,5 each. The waitress didn’t want to split it that way, so my collegue was charged £21. Then they took my card and without showing in to me...
Aisha G . 2018-08-19
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The portion size was far bigger than I’ve ever had at by Japanese restaurant, and the sashimi in the bento the freshest by far! A bit tucked away but well worth finding and paying a visit to, and considering how busy it was when we...
ohashihana2 . 2018-08-04
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This place was a nice surprise. There is a really wide range of typical Japanese plates to choose from and the food is really good quality and the prices are reasonable! You might have to wait before getting a table, but it is worth the...
Rebecca L . 2018-07-18
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Lovely Japanese food! Quick service and good value for money!We have been to a few of these in London and it never dissapoints!
cecuk72 . 2018-07-10
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A really small Japanese restaurant, you should reserve to be sure to have a table. The food is of good quality and fresh with reasonable prices. Bento boxes are very good quality price rapport. Good service. The restaurant gets crowded at peak times and can...
lydier2013 . 2018-05-28
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Popped in almost by chance, I was delighted with a very good dining experience. The place remembers those kinds of izakaia that you can find in the outskirts of Tokyo: not that fancy, all about the food. And what a food! Traditional, high quality sushi,...
ZZDaveZZ . 2018-05-23
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Small place, book in advance but worth the wait, great food, lovely service. Will be back soon and highly recommend
Eli142 . 2018-05-18
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I have mixed feelings about this place. On one hand, the food is quite tasty and rather cheap especially considering how expensive sushi can get sometimes. We had vegetarian dumplings both roasted and fried, spring rolls and some sushi. The problem is the service was...
Luiza I . 2018-04-22
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Eat Tokyo is one of those hidden gems of Notting Hill. Tucked into a quiet backstreet, it is busy from opening until close every day of the week (including bank holidays). The restaurant, staffed by Japanese chefs, is easily one of the best sushi restaurants...
DuPainDuVinDuLapin . 2018-04-08
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This is my second time at this branch of Eat Tokyo and it's always full. However, even without reservation, they've accommodated us. In fact the staff recognised us. My husband has been here a few times more. I have been to their branch at Old...
Sh H . 2018-04-07
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We were craving for sushi/sashimi so arriving in London for the weekend we found this place which was a very pleasant experience. Food was fresh and very good. Ambiance reminded us of a place in the upper east side of NYC were we used to...
SusannaM_11 . 2018-03-28
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Superb and authentic sushi at an affordable price. I highly recommend it but long queue make sure you worm enough to wait outside restaurant
Thai-Massage-Central . 2018-02-18
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Their Sushi is really good and affordable for London standards. The place is tiny, very basic and often has no seating space. Be sure to book in advance ore be ready to order takeaway. Food quality is very good, with fun “award winning” rolls and...
Miki_lvi . 2018-01-13
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389 Opinions
Wonderful restaurant with a diverse menu. You are really spoilt for choice and I highly recommend this haunt The wine was good too and the servers friendly and professional. I will definitely return.
259 Opinions
I went to Ukai & my drink was spiked this was a traumatic & triggering experience this review is really a last resort because on having reached out to Alex the manager relating to him how violated & anxious I felt. his reaction or lack there of really was quite shocking. A manager has a duty of care to existing & future clients safety...having felt paralyzed & frightened on the toilet floor I left without my keys/jacket managing to get a taxi. I'm not blaming the bar or manager however I believe as paying customers we all deserve to be acknowledged when in danger this could happen to anyone of us & if it does ,do not expect ANY support understanding or even a reply from UKAi's manager Alex. After four emails I have not been informed if my belongings have been found. At this point Alex you really are part of the problem. To everyone else please be careful & stay safe.
19 Opinions
After hearing mixed reviews about this place i decided to try this afternoon tea. They have Halal and Gluten free options. Overall ambiance and decor of the place is nice and floral. Staff was attentive and kindly offered free a hot chocolate to the child. However it took then 35 mins to bring the food on the table despite the whole place being quite empty. We had one Gluten free and one regular afternoon tea. Afternoon tea itself was very presentable offering variety of teas and we tried three different teas, the nicest one was Masala Chai. Sandwiches were ok in taste albeit rather bland. Scones were fresh, tasty and light. Unfortunately the desserts were very average in taste and were very basic. They do not do refills which is unusual for an afternoon tea.There is definitively room for improvement.