Based on 51 opinions finded in 1 websites
Based on 51 opinions finded in 1 websites
Nº 782 in 882 in Kingston upon Hull, City of
Opinions
Ordered from you last night and may I say the food was delicious arrived nice and hot and will definitely order from you again thanks for the fantastic service and lovely food definitely recommend 😊👍
Pamela Kirkham . 2021-08-08
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Ordered and paid for garlic mayo, got 3 pots of yogurt. Rang them, they delivered more garlic yoghurt with mayo squirted in the middle. That's not garlic mayo. Everything else was okay but not ordering again. The girl on the phone just made out she didn't know anything. If they just said, sorry we don't have any garlic mayo we will give you a refund, it would've been better. 4 pots of garlic sauce with mayo going straight in the bin!
Hannah Louth . 2021-06-09
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Ordered food from here & arrived with only half the order, easy mistake but we got the whole order delivered again plus more. Food is delicious and reasonable pricing. Staff are lovely too.
Jazmin Johnson . 2020-12-23
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I use this takeaway all the time the food is excellent the care and preparation is fantastic. These people are the new owners now please try you wont be disappointed. Excellent 5*
David reeve . 2020-09-15
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Reviews are from the last owners. Current owners are a laugh and are is always a pleasant visit. They have good food.
David Norman . 2020-09-01
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Since redo it has gone right down hill. Staff are thick as.food not as good as it has been for 30 year
Sam George . 2020-02-14
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Truly shocking place wouldn't recommend this place to anybody at all as the service and food are truly disappointing. An iv been told the owner is a perv .so stay away people ?
Peter Dinan . 2020-01-29
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Gone down hill since refit. Staff can not get order right. Save ur cash and go anywer else! Used this place for 30 year but will never return now #nogood
Samantha George . 2020-01-24
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Awful customer service. Ordered an hour and half and still no food. I rang 3 times for them to say out for delivery for an hour. Asked how my food would still be hot after this time and was said to ring if cold ! 2 women turn up after saying been stuck up on Kingswood, no apology given. Girl on the end of the phone had no clue. Will never use these again , steer clear !
Tara Louise . 2019-10-06
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Snt waste ur money, better to eat dog food
Stephanie Biddulph . 2019-08-09
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Food tastes great, staff are nice
Kai Duke, BSc . 2019-06-09
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Just had the smallest portion large kabab from this place. £5.50 for about £2 worth of meat. Poor value for money. Won't use again.
Ian Smith . 2019-03-18
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Worked here since October last year and i think it’s safe to say STAY AWAY!!! Both the delivery drivers and cooks are extremely patronising and have gone as far as threatening us. That’s not even the worst part the boss is a creepy perv that uses money to try and groom young girls as young as 13 and all his staff support him with this. Really reccomend you go to godfather across the road, both the staff and food is a lot better quality!
luke Brooks . 2019-03-10
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Worked hear could not stand it.boss is a **** n penny pinching.overly priced.overworked staff.rude especially boss. Do ur self a favour n use god father across road
Samantha George . 2019-02-03
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Tried several takeaways but Stars has always been solid and reliable with good ingredients. Would reccomend!
Lee Middleton . 2018-10-18
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We have been getting stars every weekend for over a year now but just lately every weekend theres been something wrong in the order and normally just left it but lastnight i rang and asked for stuff tht ws missing to be sent... She said they would send it and would be 10 minutes... They never ended up delivering it and we gave up.... We will not be using stars again they need to get people on the phones who know what there doing!
Ceejay leigh . 2018-10-06
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Just ordered tonight like every week but will not be ordering again lost a good customer got two scampi no salad this week on either one no salad on chicken kebab but took our money from just eat absolutely burnt scampi rip off with food
Hayley Southcoat . 2018-06-26
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Order came half hour early was was delicious nothing wrong with it & was hot 😀😁
Mandy Barlow . 2018-04-28
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Ordered food and took along time to come only 2 minuets away in car! Then forgot chips so rang up to be told they would bring them, 2 hours later no chips, rang up to get money back and told they would bring it round. This was last week, still waiting!!! When you order food you can understand if it’s a bit late but to be cold or missing items you’ve payed for is not on. I recommend people stay away!!!
Sarah Ward . 2018-02-17
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Order was wrong had to go back to pick up correct item. Kiev calzone had barely any filling and included onions! Who does that.
callum shields . 2017-11-24
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Absolutely appalling! This is one of numerous times the order has had things missing! Rang up to see if they could deliver the missing items. Very rude girl on the phone did not care the items were missing and was not willing to help. Asked for money back instead 30 mins later the missing items were delivered obviously have a problem understanding information! Why would I want the remaining items half an hour later after I’ve already eaten? Pizza was horrible not cooked properly will not be using stars again!
Kylie Richards . 2017-11-19
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Always make mistakes these people are stupid!
annette burn . 2017-09-25
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Terrible! Ordered food for delivery, we was missing some food rang them up too see why they wasnt delivered with the rest of the food. I got asked if i would like them delivered!!! "Well yes i didnt order a delivery to only recieve half my order?" 1.5 hours later and still nothing has turned up. Avoid this takeaway like the plague! robbing, overpriced and not great quality food! Not worthy of half a star!
Chris B . 2017-09-09
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This used to be a great takeaway. Now being run by ignorant kids. Quality of food is now really poor and badly prepared and usually undercooked. Avoid!
Darren Slater . 2017-06-01
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Great service and kebabs are great
Simon Birch . 2017-05-16
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What a joke just ordered from them and complained about how small it was and then got abuse of the orner shouting is mouth but wouldn't cone on the phone is self set odiots why give them our money i will never know WHAT A JOKE STARS TAKE AWAY SUTTON PARK HULL
Colin melv . 2016-11-23
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Worst experience ever! I used to use Stars a lot however after tonight's fiasco and poor service I will not be using them again! After ordering Donner meat and chips with a Margherita Pizza, the food turned up. Cold fold and no garlic sauce as requested when I ordered. I called up and Stars advised they would send me some more. 25 minutes later nothing...I called back up to speak to the manager only to be told he/she wasn't there. Called again and I 'apparently' spoke to the manager who basically said she was too busy and had to prioritise other customers who had spent more money and that the garlic sauce was 'free' so it didn't matter. Lastly, I was told if I left a negative review they would just delete it anyway. Beware!!!
Phil Brooke . 2016-09-24
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Used to be a great takeaway but attitude of staff and order accuracy is getting really poor now, last few times we've used them the order has arrived with items missing and when you call all you get is attitude and told it'll be another 40 minutes for the missing items to be sent! Really poor and a shame really!
Nick Laing . 2016-09-24
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Absolutely ridiculous, me and my friends ordered take away and all of there's turned up and mine didn't, rang several times about this, one minute I'm getting told 5/6 minutes, then I'm getting told 10 minutes, still no sign absolute joke right? Then I decide to ask for a refund and they are not able to give me one because they have already made up the pizza, well where is it then? Not even worth one star if you want me to be completely honest, absolutely ridiculous
Bethany Edmonds . 2016-07-02
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Chicken kebabs are fine, doner meat is crap and is full of gristle. Chips are usually soggy too.
Martin Strachan . 2016-06-19
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Food came stone cold, Rang the shop to sort it only to be fobbed off AVOID!!!!!!
jake roy-munro . 2016-03-14
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Waited an hour and half for a burger and kebab. ...This shop is literally 5 minute drive from my house. Rang 3 times chasing up order...girl on phone was no help and just complained she had lots of orders.....sort yourselves out....won't use this takeaway again. Takeaways are ten a penny....can get decent food from elsewhere.
Wendy Jackson . 2015-12-18
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Terrible! Delivery never arrived, when I rang to chase I was constanlty told it was out for delivery, and what did i expect them to do? 2 hours later still no food!
Chris Dent . 2015-03-22
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Where do I start, Hygiene - walked in to a girl serving with a lollypop in her mouth, and after serving me went to the pizza oven and started taking pizzas out, lolly still in mouth and no washing of hands, the delivery driver then walks in the back door and starts doing the same thing, no washing of hands after collecting all the money- yuk. now the food. got offer 6 - pizza which was marginally ok, burger with a dry hard bun, chicken kebab which was so salty I couldnt eat it, chilli sauce which again was incredibly salty, the salad was served in a tub and looked like it had been lying around for quite a while. and the chips were under cooked and soggy. all in all crap food, awful service and I'm not sure how they even managed the meagre B food Hygiene standard rating. avoid at all costs. I certainly will never eat from there again.
steve b . 2015-03-15
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Why do people accept poor food and service. I think the reviews are fake on just eat because this place was bad. Ordered food for 6 people. everybody was very disappointed. myself I got a mixed kebab. doner meat was under cooked and greasy. shish was again under cooked and very chewy and tasteless. what do they marinate it with! fresh air. Sauces where not separate no was the salad. Small amount off sauces just splashed on top of the so called meat. opened the fries, limp pale with a huge mound of seasoning salt piled in the middle. The garlic bread was so hard and dry, we had a game of rolling it like a wheel and it was still intact after 5 mins. all other orders where again poor quality. chicken dry and tasteless. Do yourself a favour ignor the fake reviews, save your money and spend it elsewhere. places like this don't deserve to be in business. many more better food takeaways out there. Also I was served by a blonde member of staff that didn't crack a smile or say please or thank you.
Mike's Hobbies . 2014-01-01
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24 Opinions
Absolutely lovely people ! The food is amazing from here definitely recommend 😍
96 Opinions
Ordered a pizza, a wrap and a burger with chips. The pizza was soggy, the chicken and donor wrap wasn’t amazing the chicken was hard and stringy and the donor meat was full of gristle. I might as well have scraped the burger out of the box as the bread was very soggy and the burger was all mushy and the chips were also very soggy and tasteless
39 Opinions
Had my son's 30th birthday party here the staff was amazing and very helpful did our own buffet so can't score food but the atmosphere and service was spot on thanks to George and team for a great night x