Dunns Bakery Muswell Hill in Haringey

I’m quite a frequent customer of this bakery, and the food is amazing, and soo worth the money. However, today and many other times, I’ve encountered seriously rude staff - particulary a blonde woman, who has never given me good service. I don’t expect anyone to be overly friendly, (especially as someone who is working in hospitality myself, I know it can be draining), but it really doesn’t feel nice to be treated this way when you’re a paying customer. There have been a few times when I was served by some super friendly people, but the majority of the time theyre just completely unpleasant. I hope this changes, because I really do love the food

Had the Tuna sandwich again. Very good price, fresh and gorgeous.

First and last time I will be shopping there. Rude staff. They know how to make people uncomfortable.

First time here I walked and did not take the ticket because there’s no other customer in the store. Ordered 3 latte and the girl was super unfriendly and rude somehow. Coffee was fine, but don’t think I’ll ever come back to this branch again.

Can't fault this bakery. The price, quality and staff is unbeatable. Especially compared to some of the insanely overcharged places in Crouch End/Muswell Hill area.

A fabulous find. I popped in for my tea on a long, hot day, completing the North London Owl Sculpture Trail. I had a superb handmade fresh, hot sausage roll, which was delicious and filling. It certainly hit the spot. The bakery was well laid out with lots of sweet and savoury treats as well as rolls and sandwiches. Hot and cold drinks were also available. The staff were friendly, helpful, and polite. I would definitely use here again a much better option and value for money than those high street chains offering miserable versions of Dunns fabulous offerings. Brilliant independent bakers.

Possibly the best bakery i've been in london! Everything looks freshly prepared, love the interior, staff is friendly and most importantly good prices! They also make coffee which im defo trying next time i'm there.

Love the Dunns bakery. Well tasty, well priced and my favourite bakery i have ever gone too. I would take a detour just so I pass Dunns. Not matter what time of they, they got the right food for you.

10/10 bakery, price isn’t too bad either

A shop which leans on its history and reputation as a ticket to be rude and offer sub-standard service. My wife walked into the shop at the same time as another lady. Both didn’t pick up their “tickets” as the shop had nobody in it. Lady got served, my wife was forced to stand there awkwardly and completely ignored, and other customers (who came into the shop after) were served first. Either follow the same rule for all regardless of ethnicity/other characteristics, or get rid of the ticket system, and stop your selective, annoying, and frankly discriminatory, practices.

Here you are well attended to with the best customer service in London, they are super polite and fast, I am very happy to buy my coffee and snack at this incredible bakery DUNNS baker and confectioner 🥰👌 I have been a customer for two and a half years.

Just been accused of forgery by a pt worker from wherever because the machine is malfunction I'm the criminal..never again fib..minus one

A wonderful local bakery, which is tasty and reasonable. They have great social values as they helped my child's schools raffle with a lovely donation. Thanks so much.

Great bagels there. For £3.50 6 pack bagels, it was so nice to eat and was worth my half an hour bike ride there. Thank you so much

The best bakery in North London in my opinion! The staff are fantastic and the food is delicious. Couldn't fault it.

staff have been rude every time i’ve been there but the food is nice

I am a regular customer and yesterday I bought a white americano and a cake. When I took the lid off the coffee there was milk particles floating on the top and a film of oil around the side of the coffee cup, milk was clearly off. I went back and the employee who served me earlier just ignored me so another employee listened to me and I showed her the coffee and explained that there was clearly an issue here. She gave me another one and said no there was no issue and that is was just because it was full fat milk! I will never ever buy a coffee from you again and the service I received was very disappointing.

The Cinnamon bun is fantastic, but the sausage and bacon bap is stone cold. Who serves a sausage and bacon bap cold? The spinach and cheese roll, while warm was just all mashed potato filling. It should be called a Potato roll with a touch of spinach and I don't even know if there was cheese in there because i couldn't taste any, it was terribly bland. I had heard such good things about this place but only 1 out of 3 items was worth the money. I think the place is way overrated

I love a fresh cut sandwich and this place has a great selection. Good value and very tasty

Amazing quality!!!! The best all round bakery in London. Prices are incredibly fair and the quality is fantastic. Service is prompt, always offering to check what’s in the back.

Decent. Chelsea buns and baguettes particularly good.

Absolutely ridiculous. Placed an order that was accepted for a 50 year wedding anniversary. You ruined it by cancelling last minute. Will never recommend or order from you ever again.

Had a few slices of cakes and tarts today and I think by far the best ones I ever had. Fresh, not to sweet, they melted in your mouth. Definitely by now I will be e regular customer. Fantastic

This place is my favourite stop in Muswell Hill. Always have so many options ready to go and the quality is great. Considering the nice area it's in the process are pretty reasonable too.

Been coming to Dunns for years. Before this one, the N8 one. Pros: delicious baked goods. Recently installed ticket system Cons: never any change of product choice in the hot food dept. I think you could improve your offering by rotating or changing the items on offer sometimes. It's not hard. Also there is still some chaos with the crowds of people during peak hour. Many people haven't noticed the ticketing system. Maybe you need more signs outside and staff to be more assertive and remind customers? Witnessed many scenes of customers arguing in a so called queue. People who didn't bother to take a ticket, yelling at people who took a ticket and walked right inside past them.

I usually have a good experience at Dunns and baked goods are great quality. This morning, I was served by a female shop assistant who exclaimed 'Oh my God!', out of frustration, after I asked her to tell me which type of rolls they had. The music was a bit loud so perhaps we couldn't hear each other or communicate properly. I take into account that we are all human beings, we can feel frustrated or even be condescending at times, I don't expect to be liked or for everything to be sugarcoated when I buy a tune roll, but to reply with "oh my god!" out loud, shows poor manners.. There was no queue in the shop and two shops assistants available, so I do not see the need for being so frustrated. I genuinely wanted to know my options. It takes the same time to be condescending saying oh my god!", than to respond " poppy, sesame and plain" at my question. She eventually told me the options I had, but she did it unwillingly and was uncooperative. Apologies for this review, but I don' t usually get treated this way when I go into a shop, I am not a difficult, or demanding customer neither I have a history of leaving bad reviews. I genuinely feel the way she behaved was not courteous.

Well run, high-quality bakery. Reasonably priced as well!

Excellent quality and well priced coffee and pastries!

I cannot rave about this enough!! Hands down the best bakery in London, amazing food at amazing prices ❤️

It's usually great ordering from Dunn's (online), but this time they messed up my order and sent 4 pork sausage rolls instead of the vegan ones! There should be more precautions taken to ensure this doesn't happen. They've now been wasted which is a shame!!

Annoying take-a-ticket system now installed, creating confusion between those who noticed the instructions & those who arrived before them. It feels like the customers’ experience is sacrificed for the business’s convenience.

Proper English bakery, love it!!

I recently moved to Muswellhill from crouch -end and when I found out they have a branch here I was over the moon. This place is an absolute treasure. I don't think I've come across a bakery that matches this place. Also, the staff are absolutely lovely.it would be amazing to see more vegan/vegetarian selection.

Best sausage roll ever! 😅 sorry I ate it before taking a picture. Their croissants are a whole different level. Friendly and warm welcoming staff. Will be back with the rest of the troop 😋

I work in The City and wish an equivalent of Dunns was available there. Really this has to be the best bakery in London in terms of variety, quality and prices. I love their chicken avocado bagels (decent price too), hot cross buns and cherry Danish pastries (just tried this today). Kudos to the owners for not ripping of the customer (especially in today's economic climate).

Best bakery, be sure to try their chocolate and custard or almond croissants! They also offer great sandwiches/rolls for breakfast/lunch, priced lower that the average cafe on the high street, made with delicious fresh bread. A few vegan and lots of vegetarian options, but cannot cater to coeliacs/those with nut allergies sadly.

I being going to this bakery for along time and also the one in crouch end because I like the food. I was spoken to very rudely today by a member off staff. I just said the queuing system is terrible as I was waiting along time and other people were being served in front of me .

It’s always crowded but I didn’t like to much

Klaudia recommended us the best Tiramisu we have ever eaten. Thank you so much. We will definitely go back for more 😋👌🏻

Lovwly, small local bakery with best chocolate croissants

Amazing place amazing prices north London finest bakery and great coffee

Delicious very affordable pastries Very cute interior and staff were lovely Everything was fresh

Nice shop. friendly staff and good product🎆

The food here is delicious. The sandwiches, the bread and the pasties are so tasty. Definitely my favourite bakery in London so far. 4* because the service isn't always great but don't let that put you off!

Outlet of the famous and excellent Dunns at Crouch End. All the same delicious produce.

Bought a chocolate cake, honestly would get a nicer one from m&s. So sweet and dry. I know it was only £13 but still would have expected something a bit nicer than a boxed cake

Loose the attitude you Donke*s all your serving is sandwiches and doughnuts your not paying my mortgage… if your around the area avoid them and believe me their pastries are not anything special anymore

Sourdough bloomer my favourite but sometimes it’s not ready early morning but still it’s worth the wait .

Black forest slice cake , chocolate muffin and Pina colada mousse Simply the best!

I have been buying cakes for over 30 years from Dunn's! but the other day, I walked into muswell Hill branch, one assistant was serving a customer, their were two other staff in front of me, not even asking if I want to be served, they were just chatting amongst themselves! What happened to customer service where the customer comes first!!!! Then I had to ask if you could serve me, she did, but still chatting to other staff, then when she took money from me, I asked her that she loves to chat instead of serving customers! Then she just stood there, not giving me the cake I had purchased. She saying "I started this, so let's finish it! What an absolutely joke!!!! No more customer care! how things have changed so much!!!!!! I just wanted to purchase a cake and go, instead of waiting while a couple of staff would rather have a chat, then see a customer waiting.

Best bakery/patisserie in London. Their famous sausage rolls are cheap and tasty.

Wow! The ciabatta loaf is Italian standard.

Delicious, affordable, super speedy service! The sausage rolls are the best!!

Have been a customer for many years but service levels have really plummeted. Seem to be more focused on profits that's good service. Today only one member of staff working, a line of 10 people waiting. No one dedicated to coffee making so each server takes extraordinarily long time to serve each customer And environmentally very disappointing. You have a very old diesel polluting van doing multiple runs between crouch end and muswell hill daily. I witnessed a female driver the other day handling the delivery after smoking outside her van!

Sadly there is no consistency in the freshness of the products. One day is fresh, the other time is not.

Lovely bread & fab freshly made rolls

Agree it’s the best bakery in Musewell Hill. I cannot believe I only discovered it now… Now I go there every day!

A truly great place. Bread cakes & service are outstanding

We don't need to add anything. Dunns is Dunns

Amazing almond croissants!! Must to try. Huge selection of bakery and cakes.

Fresh made sandwiches friendly staff

Dunns is still the best bakers in North London, but please invest in a thick bread cutting machine! - they've got one in Crouch End and I can't believe you can't afford it. Up your game!

Oh my oh my Can't wait to come back here again and again. Great service and delicious sausage roll

If I could give Dunn's 10 stars I would. Not only are they an amazing local bakery with delicious tasty treats, their customer service is next level. My daughter has type 1 diabetes and they make things so easy for us! They have the carbohydrate ratios on almost all of their baked goods and if they don't have it, you can email and ask them!!! We recently emailed them to get the ratio for mince tarts and they got back to us within three hours. I almost cried with tears of gratitude. Thank you for making it so easy for our daughter to feel so normal!

This is the best bakery in London. I can't recommend it more. Beautiful cakes, confections and breads. They have a little sandwich counter where you can build your own, really fresh ingredients and prices I haven't seen since the 90s, like £2.50 for a huge tuna roll with all the toppings. The service is always friendly and efficient

I go here very frequently, and over time have bought a wide variety of their products, from loaves of bread, sausage rolls and a wedding cake (although only one of them!). All have been fantastic quality and I would highly recommend to anyone.

Nice fresh bread, pastries and many more. Very very friendly and caring staff.

Siamo stati in questa Bakery 2 giorni di fila durante la nostra vacanza perché i loro prodotti sono molto invitanti e molto più buoni delle Bakery più famose. Davvero merita una visita. Il rapporto qualità/prezzo è il migliore trovato a Londra. Bravi!

Always provide a friendly service with an array of delicious cakes, breads, savouries and pastries.

Amazing how Dunn’s manage to sell great products at reasonable prices… hope they last another 200 yrs+!

Nice family bakers great variety of hot food ..sausage and bacon etc and great choices of cakes old and new

A traditional British bakery that does it better than the larger chains. It is a treat

I pop into Dunn's early in the morning to pick up food for lunch. They are always friendly & helpful. The food is good, large and cheap. Recommended.

I'd been meaning to visit Dunns in Hornsey for ages. Some reviews warned that this very old bakery was better in the old days. I saw this branch in Muswell Hill. Very smart, very on trend but not as expensive as some smart sourdough bakeries. The value for money was tremendous. I guess the product range probably has evolved over time - but it is now very attractive. Will definitely return.

Baker that's trusted and v popular round here

Whether is is bread or cakes Dunns just can’t be beaten. The goods are fantastic and the service consistently good. Thoroughly recommend

Great bread and fab rolls filling of your choice.

All products are good, service quality is good but their sourdough bread range is not enough for this region.

Fabulous. Now l don't have to go to Crouch End to get their bread!!!!

Great food, great bread, my to go place for a quick break in Muswell hill! They have amazing ready sandwiches, a “make your own” station where you can chose the ingredients and the kind of bread of you want for your sandwich, and a hot food station too where you’ll find sausage rolls and pastries of all kind - and all of them are delicious! They also have some vegan options, not many but tasty :) you have a huge choice of all kind of sweet pastries as well as croissants and a great variety of bread. It’s in the vibrant centre of Muswell Hill, so you can get your lunch and then go for a stroll in the park. The staff is very fast in serving you, they are very attentive and friendly.

Not been to Dunn's before but what a joy. Just bought a sandwich which was delicious and quite inexpensive. The staff very friendly and service quick which is what is needed during a lunchhour. Will be back

Friendly and courteous staff with young children and dogs Kind on pocketbooks and always fresh Sandwich counter is a great lunch treat

Too dangerous! Best jam Donuts!

I've got a nice customer service.. thanks to all of you

Without doubt the best place in MH to go for cheesecake. Amazing vibe from Sylvia and the team! Highly recommended.

I think this is the best bakery I’ve ever tried in London. Always long queue there (good sign) and very friendly staff. Not to mention the pastries. Doesn’t matter what you gonna try, it’s gonna be absolutely delicious. 100% recommended

Greatest cake shop in muswell Hill

Love this place! It’s doughnuts are delicious, always fresh.

Without a doubt best bread and cakes in Muswell Hill. Friendly staff.

such good doughnuts omg soooooooo delish

Good service and excellent bread!

Brilliant bakery and friendly staff. Everything we had bought was fresh and tasty.

A lovely bakery. Everything is delicious and lovely to look at. The staff are great too.

So much better than Gail's! In all aspects: price, quality and customer service.

It's literally the best bakery I can imagine.

Absolutely love the place! Been stopping here Sundays for fresh bakery and Jammy donuts-very important!!

I really like their sausage rolls and their exclusive bath buns!

It feels like an old fashioned bakery, the staff wear traditional uniform! the cakes are out of the world. Feels like the bakery's i would go in as a little girl Love it

Extremely nice cakes and pastry, of superb quality. Service was great as well, can highly recommend!

Possibly the best bakery in Muswell Hill! Very wide choice of artisanal breads, generous size sandwiches (my favourite is the falafel, hummus and avocado ciabatta) and delicious and fresh tarts and pastries. I would definitely recommend this bakery to anyone in the area!