Dunelm Mill Pausa Cafe in Stockport

Went To Dunelm and whilst there thought we would get a snack and coffee in the Cafe . A dissapointing experience to say the least. The staff in cafe looked miserable and not customer focussed , the atmosphere was cold could have had a little music playing in background bu didn’t. When our tray was ready and we went to table with our snack and coffee we found the forks had dried food remains in them and teaspoons were also dirty . Had to get them exchanged . Then we notice other food remains on side of table and on floor, the area had clearly not been cleaned Then when we were leaving noticed traces of food droppings o floor around most tables . What a waste of money and a spoiler to our visit m. If you value your on health .avoid at all costs.

Best Apple Pie I have ever tasted here. A deep cake stuffed with apples with light sweet pastry which was perfectly sweet. Only issue the cream was too sweetened and a bit cheap. Still gorgeous though.

Awful. Got to the front of the queue to be told there was no garlic mushroom tart. Chose a panini instead, then was told there was no salad. As there is no reduction in price I expected a decent portion of crisps (that come with it) but no just the usual amount was given. Food was ok. Staff possibly hacked off at the way their day was going as there were no smiles! One in Ashton is much better.

To say I’m shocked is an understatement. You used to rely on getting a decent breakfast at DM Cafe but not now. £14 wasted. 2 tepid coffee’s. My wife’s snack looked ok. But partially filled toasted sandwich with soft/stale crisps. The serving people didn’t seem that bothered and just made excuses. Mine a Cheese and Onion Toastie (because they don’t serve bacon balm after noon and they said they had run out anyway) I though I couldn’t go wrong - Big mistake. Cheese. Onion. Put it in the Toaster = Sorted! Nope - some sort of Onion Jam infecting the Toastie - totally disgusting - I couldn’t eat it. Jam for heavens sake!! I will not be eating here ever again which is a shame as we only go to Dunelm because they had a decent cafe and we always made a Dunelm purchase (new quilt. curtains or bedding as we were there) I wonder how these poor cafe experiences will affect the main business sales? The cafe name was “Pausa” - I suggest you don’t - just walk on by?

Looks like it’s had a bit of a revamp since I was last here. Selection of cakes and pastries with the option of hot snacks too.