Duke Of York Brewers Fayre in Dover - Phone Number, Reservations, Reviews

What a DISASTER!! You have to order everything yourself at the bar AND PAY before you get anything. Orders are not taken at the table, so I go to the bar and ask for a Pen and paper... DON'T HAVE THEM!!! So, how am I supposed to order??? There were only 4 tables occupied for a mid afternoon meal, yet several items on the menu were unavailable, including the fish & chips... in DOVER!!! REALLY GEORGE??? The food came out in different stages, so some of us were eating and others waiting... Luckily, at least the staff were pleasant and saw the ironic side to the entire situation. Oh, and it's not a single experience... last year was the same!!

Great staff, so helpful and friendly. Had a great meal here with family. We had to wait a while for food, and they were extremely busy even on a Wednesday evening, but the food was great and enjoyed by all. This place is great value for money.

Low quality in gernal, eggs often undercooked, sausages burnt, bacon rubbery, and everything is unseasoned. This along with food being left out for hours, and a large amount of flys everywhere. Some of the worst coffee from a machine ever.

Good food , nice people, but everything is pay as you go, pre dinner drink , you pay , order your meal , you pay , just give me a bill at the end of the meal .

Used a 40% off voucher and enjoyed our meal.

We're staying at the Premier Inn next door and arrived pretty late in the evening after arriving back on the ferry, so we didn't have much option for tea. Our experience was that good if we visit Dover again we would choose to book and eat here. All of the staff were fantastic and great with our kids, and the food was excellent. The steak was cooked better than the one I had at the Disneyland steakhouse the day before. The staff were brilliant, especially after what I assume was a busy bank holiday, all very friendly. If this is typical of the place then what a great first impression of the UK for anyone visiting for the first time. Absolutely recommend.

One of the best restaurants in the Dover area when I get to the ferry too early, food is great and cheaper than on the ferry within 5 minutes of checking in at the ferry and there is a Shell gas station next to the restaurant. It's worth signing up with the Brewers Bonus Club, the chain is spread across England and offers great savings offers

Food is always never very hot. Children's food is brought out on very very hot plates that the child cannot touch without getting burnt!

Food not gòod today thai veg curry unacceptable.

Very interesting and the volunteers are incredible, they inform you about everything.

We stayed at the premier inn next to it. Because of the location this is the only place to eat. We came in the evening without reservations and were told that the wait is 30min without reservation (at 6pm). This was ok for us. The food we had later was good but nothing special. All in all you didn’t feel to welcomed on that evening. On the next day we come for breakfast and it was the same. They asked for reservations (which we would never make for breakfast). However we could order. The continental breakfast is bad to be honest. The cooked breakfast was order only and required to wait 20min+ even the pub was literally empty. The staff was nice but you did not feel welcomed.

First time back here for a while,food very good and service very good .

Fantastic and friendly service. The staff were very welcoming. Thanks

Was informed this place was a lovely pub to visit and with the premium inn next to it. Don’t bother visiting the pub because food was disgusting/ serve was without a smile just a grunt /sit over there. Lady with red shirt!!! Food was cold , eggs were hard and the place could do with a make over !!! It wouldn’t let me take off the two stars it’s worth zero

We came here for an evening drink last weekend and was utterly disappointed. One flustered member of staff serving at the bar and a queue of people, who were infront of us, a couple who were being served proceeded to order food for what looked like a large table of people and as you can imagine this took a while. Another member of staff came to the other side of the bar made a drink and left, we went to the other side of the bar assuming this was for drink orders to be told 'one queue for everything' despite us only wanting a couple of drinks, I told this to the member of staff who shrugged. A customer in front of us who was also waiting rolled her eyes and said she was also waiting just for one drink and had been waiting ages. This dragged on and we eventually walked out, prior to this we asked a member of staff if there were any tables free and were told we would have to wait an hour, despite there being several empty tables around. Place has definitely gone downhill, wouldn't recommend and can understand why they are closing so many. Very poor indeed, we will definitely be giving this place a miss from now on.

The most amazing place to have your UNLIMITED breakfast. It was awesome! This really made our day, even though it just started. And chapeau for the waitresses, they did a wonderful job, you know, doing their job.

Outside was a shambles overgrown weeds carpet filthy napkins stuck to the table our party group had pre ordered our mains nothing came out together 2meals were forgotten as they hadn't turned the page over! , my meal of smothered chicken was ok but my dessert,,,, caramel button Sundae,,,, well it didn't even reach above the top of the glass and half the glass was squirty cream!!! Poor will not eat here again

We have eaten here a few times , and have always been pleased with the food and service . Coming back today and just wanted to give a shout out to two staff members. Ricky who was behind the bar and Christine who looked after us , from the moment we arrived . Both of them have a great , friendly service. Christine went above and beyond to cater for us and with a smile :) . We will be back . Thankyou

Love the place, you can buy some great meals there.

Didn't eat as only popped in for a quick drink but place is filthy. Outside there's rubbish everywhere and place looks dirty and tired. Inside, the tables are extremely sticky and place looks unloved and grubby.

Warm welcome all staff are friendly and helpful, food was excellent steaks cooked to perfection. Good value for the kids meals. Decided to return the next morning for breakfast great welcome again only minor complaint was the eggs bit overcooked no runny yolk, but everything else was perfect. just under £33 for three adults and 3 children great prices

The food was delicious I loved the chocolate brownie and I will visit more often and buy the lasagna

Service was good but slow. Arrived on a Sunday just as the carvery was finishing and was packed. Food lovely. Great value for money. No complaints. Facilities could be improved. Why is everything sticky?

Reasonable pub/restaurant. Food average. Buffets look a bit dried up and not appetising so would give them and miss and just order off the menu. Premises OK but could do with a good deep clean as can sometimes look a bit dirty and tables and floors were all "sticky". Staff have always been pleasant and polite. Service good.

Polite staff, well cooked food, nice place to eat,

Decided to go here with my partner before a show. Unfortunately the chefs Are unable to.differntiate between rare and medium well done leaving us with a plate of blood. When I politely told member of staff she agreed to replace the meals after suggesting we eat the rest and wait for new steak. Completely missing the point that our food was covered in blood. She told us fresh meals cooked properly would take a further 15mins. Not a problem. Half hour goes by and no food. Politely asked how long was gonna be given that she said 15 mins and we booked early to ensure we didn't miss our show. To be told it wouldn't take so long if you didn't require your meals to be re done. My reply. If your chef knew how to cook it wouldn't have needed re doing. This by the way was the manager. No manners or customer service nor people skills whatsoever. She then hid behind two jumped up waitresses saying they all couldn't see a problem with the meals and that apparently medium well done steak is meant to have blood. These idiots shouldn't be running a restaurant! The attitude and rudeness was unacceptable. The price these places charge they could at least learn to read an order and understand the difference in cooking meats! Avoid. We walked out in the end. Wasn't worth our time money or energy! Amateurs

Functional. Not wildly exciting but serviceable.

Nice pub, friendly staff and nice atmosphere. Didn't have to worry about parking there either. Nice selection of beers too.

Staff good,carvery meat good but veg and roasties were very dry and hard.

The restaurant had almost no redeeming features, decor in extreme need of attention, an overall gloomy feel. It almost felt dirty though I'm quite sure it's been cleaned. The food was average to under whelming, there is much better food available elsewhere. If your staying at the premier inn and want a drink it's worth it beyond that probably not. One thing that made it all worth while was the staff. Each and every one of them an absolute asset to the company for that reason and that reason alone I gave 4 rather than 2 stars.

Food left a lot to be desired, staff behind bar were not people friendly. Well the young lady wasn't. Service was slow eventhough we booked, & pub was almost empty at the time of our visit

Very nice place the atmosphere and the food was good and the staff are friendly and helpful

Served today by Angela who went above and beyond with our large family meal , lovely friendly staff , great choice of food all served hot and quickly . Toilets could do with some revamping but doesn’t affect you having a nice meal together with friends or family . Many thanks again Angela for all your help today and amazing service , much appreciated !

We had a lively family meal. Our waitress Angela was very helpful and supportive of our family’s needs. Thank you.

Do not book for Father’s Day breakfast it was awful. Service was Rubbish, Plates kept running out causing huge queues right to the back door. The manager just laughed it off saying they can only go as quick as the dish washer! Well buy bloody more plates …. Milk wasn’t refilled , No spoons . It was a shambles They can’t cope .

Lovely bit of gamon locally sourced meat steak cooked to perfection Mrs had a burger all good n proper staff was pleasant all round 👍

Lovely Staff + Lovely Food Definitely recommend!!

Called in on way home from fishing in deal beer was good 👍

Given 1 star because we have tried to get into this place 3 times now and over the last year, haven't been able to get a seat, must be short staff because car park wasn't even half full and lots of empty tables but still unable to get a table for my family this last time, don't think I'll be coming to try ever again

very busy tonight in the duke of york brewers Faye dover why should this place close down or be sold off they are in perfect location they are always busy its unfair for the staff the only place in dover kent to get something to eat good value for money

I met up with family for my sisters birthdays. We were seated in an area alone due to the volume of people, but that was okay. (My only suggestion would be that maybe instead of an L shape, consider a rectangular formation so that all the family could see each other.) The food was okay, all came out at the same time and was hot. Puddings were good. The only concern was with the gluten-free option, which looked like the ordinary dessert and had no distinguishable features. Service was good. All requests met with a smile. A very big negative was the toilets. Both sets looked like they needed refurbishing. Dirty carpets, broken latches, not pleasant to use.

We were a larger party staying at the premier inn next door. Long wait at the bar even to buy a drink . Meals arrived in about 30 minutes and were as expected for the money. However, they called ' Time' at 9:30 , stopped serving any drinks and closed by 10pm. It's a pub, closing on a Friday night at 10pm 🥺🥺🥺. We were asked to finish our meals quickly as they needed to close the doors and go home. The manager said ' I do not make the rules and we stay open until 11 in the summer'. This is June 14th. We couldn't blame him as I'm sure he was following orders but the evening was really spoilt as some of us had only just arrived and then had to leave. No other way to get a drink or relax and chat with family. I'm sure premier inn must have a business arrangement in place and as many guests are not going to return, due to the location by the port, I guess customer service is not important. Poor show and none of us would return.

Food and the service were great , the place is a little worn , tables were sticky but clean

We like the breakfast as it's all you can eat for a price plus 2 kids free per adult. Never go away hungry and I personally like the coffee machine drinks. Always find staff approachable and friendly. Price have slowly gone up but still good value if you have children compared to other ready to eat food places.

Food just warm l order at wait over half hour for my grand children food

Work do!! Great time band on was great great atmosphere

Very upset that no buffet breakfast order only felt very embarrassed ordering eight poached eggs 20 slices of bacon four sausages beans and a 6 hash Browns

Was staying at the Premier Inn next door and had supper here. Enjoyed it. Good food and good prices. The staff were really welcoming and good fun. As local guide Zeon says, the decor is a little tired, but that really doesn't matter. Would stopover here again.

Early dinner whilst on holiday.

Phoned to check there wascarvery called 4.30to check carvery still on.. we were booked at 5. We were told yeah plenty of meat left. Arrived and there was gammon a tiny end piece all that was left. We were not told this before paying. Food was barely warm..gravy watery and tepid at best. Other people were still being sold carvery despite there being scraps. Toby carvery here we come

Busy, but not too crowded. Standard food, nice, but not exactly gourmet. Nice stop over point. I will visit it again.

Raw burgers served to the children. I know that burgers can be a bit pink in the middle, but these were still frozen inside and not ideal for a 4 and 5 year old 😔 the manager was lovely and we got a refund and a free dessert, but when I initially told the man at the bar, he said more food would be sent over for the children as a replacement. We sat and waited half an hour for this, for us to find out that it was never actually processed through the tills. Won't be returning unfortunately!

The food is okay, there is no way the 6oz gammon steak that came out was the correct size. My partner had the same size ribeye and that was incredibly bigger. The staff seemed like they couldn’t wait to go home and they were more bothered about having a discussion about another colleagues boyfriend while at the same time waiting on our table.

It's pub grub. Nice setting and friendly staff.

Nice breakfast but could have been hotter.Shame the orange juice was watered down.

Lovely breakfast, well cooked all u can eat, bonus that 13 and under eat free! Only negative is that the building needs updating a bit

This Brewer's Fayre restaurant is attached to Premier Inn East Dover as well as the service station. It has plenty of free parking and is included in the Premier Inn Meal Deal. We initially decided only to have dinner so didn't take up the Meal Deal on this occasion but ended up having breakfast as well , hey ho! The restaurant is clean and well decorated in the standard wood and brick, pub-resto look. There is plenty of room to park in the free car park. The staff were very helpful and friendly, we were quickly seated and given a good run down of the food and drink options. In this case you decide what you want to eat and drink, go to the bar and place your order making sure you make a note of your table number. They will serve any drinks ordered while you wait at the bar and your food is brought to your table once cooked. I went for the meat pie with gravy and mashed potato, Wifey had the Chicken and hock ham with cheese topping pie, mash instead of chips and peas. Both were very nice. She also had the compulsory Sticky Toffee Pudding and custard which she loved. She had the 2 cocktails offer and I went for the never ending coffee option. Overall the food was good pub grub but the portions were a bit on the small side hence why we had breakfast the next day. They do a continental and Full English breakfast option which are at 2 different price points. Both are limitless however the continental is laud out and self serve. For the Full English the waitress takes your choice of items or you can just plump for the full English and sort your own bread/toast out from the serving tables. Repeat food top ups are available on request. We had the Full English options and they were great and plentiful Quite often Premier Inns have Beefeater Restaurants attached to them and their menu tends to be less standard pub grub and the portions are bigger so no need to opt for brekky. I know that, currently, both Brewer's Fayre and Beefeater Restautants are owned by Whitbread Brewery and predominantly attached to Premier Inns but are apparently going to be offered up for sale as per this article. I hope this doesn't cause a drop in the standards they currently hold. https://www.thisismoney.co.uk/money/markets/article-12203437/Whitbread-speeds-plans-sell-250-Beefeater-Brewers-Fayre-pubs-restaurants.html No pictures taken

Another great carvery, lovely food, lovely staff, see you in a couple of weeks

Met with my Sister and husband and my nephew, the food was great and the staff were attentive

Dirty tables and filthy toilets. Food was well prepared.

Typical Brewers Fayre but even worse than normal. Yes, you get what you pay.

I took my partner there on his birthday what a disappointment. One of staff was quite happy to sing along to respond music in the kitchen but swearing along with it is not acceptable as children were there and we could here it. We ordered the three mini pies which the lamb one was missing and got two of the shame pie after telling a member of staff I thought the so called chef would apologise but no he came in to the restaurant and just wanted to sort what the staff wanted to eat and no a sorry for his mistake, what a lovely birthday meal ?

We had carvery today , It was luke warm, roast potatoes were all soggy in the middle, Brussels sprouts was hard. All in all it Wasn’t very nice.

Shoutout to Georgina for saving the day! As a fellow hospitality worker from Premier Inn, I know a superstar when I see one. Thanks for your awesome assistance! Cheers, Danielle & family

To be honest with everyone in my review, when I found out the Premier inn I stayed at had a brewers Fayre I had a heart sinking feeling. I prefer beefeater, but I don't have a say when work books a hotel, So to be to the point the service was great, the food was nice and it was relaxing and peaceful. After a hard day at work arriving at 8.40 was perfect for those wanting a quiet night to enjoy a meal. I found value for money quite well as was less than £30 for what I wanted. Tango refil was a little flat on syrup, but when ya been working since 5.30am you don't really care about the fluids taste and texture, just glad to quench a thirst.. What I find with Brewers fayre that let's the establishment and brand down is the dated and tired looking chairs and furniture. Many chairs seem torn and damaged. Could also as a tip do with some Gravy for the pie. Overall a good enjoyable meal. Would happily return when next staying in the hotel.

The service is terrible they will lie too you about them bringing ur food out don't recommend only come for the carvery

Went to go have dinner at 12pm today (11/04/24) and doors were shut. A few people had been waiting and ringing and no answer. Eventually a taxi driver got through after ringing multiple times and they said they don’t open until 3 today. When a lady came out she walked straight passed me and my mum with no apology or anything. So definitely won’t be going here again. Ended up going to the rock rose.

Everything about the Duke of York is mediocre. Nothing is good or bad.

Visited on a Monday lunchtime, family of 3 adults and 3 children. Very disappointing. The curtains were hanging off several rails, sticky table, and the food was of poor overdone quality with the minimum on the plate that they could get away with. Not value for money, we won't be going back there. The toilets were clean. The glass on the entry doors were filthy. Litter around the car park entry gives a very poor impression.

Very nice breakfast this morning. A nice Buffet. Plenty of choice. And all the food was nice and hot.

I have not rated the atmosphere a 5 star because our table was so sticky, not sure if it's the cleaning fluid or a build up .

Nice meal better than I thought it was going to be

all amazing food drinks and staff

Very nice all round , service very good

Really pleased with there quality of the roast dinner was very tasty shame can't have second serving of meat as only had a slice first time round. Toilets need a bit of attention hygiene not great.

Went for Sunday lunch . It was OK the gravey was very thin and the food was really cold. Shame really, I've had mid week meals that are better.

All right for families but no atmosphere for adults wanting a pint and chat.

Ignored on entering, no service, slow service. Very poor

Food was ok but atmosphere was nice. The taste was bit bland for me but nice place to hang out with friends and family and grab a pint

Waited 50 mins for meal and it was not busy, coleslaw and ribs tasteless, wouldn't recommend.

Worst service I’ve ever experienced. Booked a table for 6:15 ordered our food and a drink 10 minutes later a couple sit at next table and gent has carvery wife has starter and we wait now 30 minutes in and what I thought was waitress brings out main for lady so as she walked away I said excuse me and was greeted by the most rude person I’ve ever come across, this as it turns out is the manager of the restaurant, no explanation or apology for the wait, lied and said I shouted at her. Sophie you are not in the right job or you need some training. Make the barman the manager he knows how to speak to customers professionally.

We went to the carvery to celebrate my dad's birthday. The service was amazing and everyone helpful. Food wise, nearly all of it tasted great and there was plenty of it. Multiple Yorkshire puddings if we wanted, potatoes crisp and meat tender. So good that most of us went up for 2nds. I read reviews but I have rarely been to a Sunday carvery that did not have hide waiting times and some of the food was not the best. Great job to staff and manager as well as the cook who went out of his way to help with what we needed.

The food was really good. The eggs could have been a little more runner for my wife's liking but she don't like complaining.

Very nice meal with good menu choices. The service was excellent and very friendly. Good value for money.

Tired decor and average food. Prices for meal deals are OK but there are better venues locally

Always a good meal here, staff are friendly and professional great carvery and mixed grill dishes.

Food was great...service was good. Definitely go again.....

Staff we're beyond friendly and helpful so a massive thanks for that,for a pub chain the food was excellent and will definitely return when in Dover 👍

Nice place, nice food, nice staff.

Lovely clean place, food was nice too

A pleasant place to have breakfast, lunch, or dinner with amazing friendly staff who run this place with passion. Definitely would recommend it and will love to come back soon. 👌👌👌👍👍👍

Have to order everything at bar. Went twice and sadly they got every meal wrong.

We haven't been here for a few years, and was pleasantly surprised, the roast dinner was really really tasty and good value for money, only downside was the slow service at the bar to pay, as the barman was on his own, but will definitely be back.

Came here for Xmas dinner last year and had a fantastic time. Food and service was amazing. So much so that we came back again this year. Sad to say this was nowhere close to last year. Service was terrible and so slow, had to ask for our arrival bubbly and starters. No one came to take our starter plates, so we had to put them on an empty table and made our way to the carvery. Queue was long, but food was very nice. No service while we ate, so couldn’t order any drinks, husband ran up to the bar to grab a bottle of wine as it was the only way to get a drink. After dinner, we sat waiting for plates to be cleared and for pudding but no one came, I had to actually go and find someone to get our puddings. We were sat close to another couple who had the same issues. I personally believe that they tried to cram in as many tables and covers with no where near enough staff this year, they seriously let themselves down and took the whole Christmas atmosphere away this year. Such a shame as we eat here often and have never had any issues.

Would not be my first choice, but being on the outskirts of Dover and close to our accommodation (adjacent Premier Inn), unless you wanted to drive there was no alternative. Staff were friendly, real ales limited, food acceptable and our early evening visit found several families eating. Would use again but only when staying at the Premier Inn.

The food was great and the staff was friendly

Absolutely great place to be very good food great atmosphere very friendly staff great evening highly recommend.

Excellent food,and amazing roast potatoes and more....

Not very christmas at all bit boring I thought, service was good shame they don't smile when giving food so miserable, only one that smiled was the lovely chap behind bar was cheerful, food was great and hot.....

Nice spot for an early lunch and for groups. Order and pay at the bar then sit and relax. Friendly Staff and the food was hot and fresh. Front end Staff was very helpful.