Dragon Pizza and Kebab House in Rhondda Cynon Taf

Turned up 40 minutes late delivery girl didn't know what day of the week it was and pizza had obviously been stood on it side as all topping had ended up on one side of the pizza

Came from London and need an emergency eat before heading back ,Went in at 12.40 am, got a double pepperoni Double cheese extra large pizza and it was delicious! Guy at the desk was very friendly and polite. Would definitely recommend!

service is absolutely awful, man on the phone saying he ‘doesn’t have time for me’ when they’ve taken money for food and not bothered to deliver it. shouting and getting aggressive towards myself over the phone but couldn’t handle getting spoken to the same by my partner. absolute joke of a place and joke of people

We visited Dragon Pizza whilst staying in pontypridd. I had the best pizza and kebab ever. Quantity and quality and the staff were polite when we went in and the food was ready quickly. 😋

Awful place. Don’t bother with them or Deliveroo. Over 2 hours to receive it. Numerous calls and live chat to cancel and get a refund, no dice, some idiot turns up at the door with barely warm food

I ordered like a month ago, took over 2 hours for the food to get here, gave me the wrong ice cream, wrong drink and the food was freezing cold. Called multiple times kept being told my food was on the way and then 20 minutes later having to phone back again, and again. Person on the phone was so rude, there was hair in my food, the curry was like something you’d get from a ready meal. The pizza was greasy and cold. My drink was lukewarm and by far the warmest part of my meal, which is shocking.

Shocking!!!!!! Cold food, incomplete order and said we’d have to wait another 45 minutes for kids meal to be delivered. Won’t order from here again!!!

Ordered a chicken curry and chips the chips were hard and probably yesterday's reheated, the chicken curry was like a shop bought packet mix( vert watery) with about 4pieces of chicken in, as for the pizza it fell apart and all the cheese slid off leaving a wet doughy base..awful food that cost £27, not even worth a fiver.and ordered a coke zero and they gave me a Pepsi max that I can't drink.

Order from this place few times, delivery took a long time all the time I gave them benefit of the doubt for it most times but the last two times I order food I waited 3 hours and called them and told me it’s on its way, never showed up. accidentally ordered from them again(idk how) took 2 hours and the food was cold and when I called I was told he was leaving but an hour passed I called again said he was nearly there took another 20 minutes

DO NOT BOTHER! ordered through Uber eats at 2115, delivery time set for 2215 -2235, OK an hour wait, that has happened before, 2250 rang and was told that the order had left the shop, 2325 still no food so rang again to be told that there were no drivers to deliver our food and that it wasn't happening. So had been lied to and they wernt even going to bother letting us know that they were not coming! They had 2 hours of chances to cancel and we could have had food from elsewhere. Instead they have ruined a birthday and meant we are scrounging in the kitchen at 2330 for something to eat!

The owners are idiots they are abusing the workers in their shop.

Terrible service and rude staff! I’ve ordered from this place a number of times and they are often late but today was ridiculous. Over TWO AND A HALF HOURS, and eventually had to cancel the order. Called the restaurant twice and both times whoever answered was rude and blatantly lied. Would avoid!

customer service is horrible, found 2 pieces of hair in food and the food was disgusting. when i rang about the hair they were rude and laughed at me for complaining about the hair. They would also just hang up when i would try ring again, and all the food was cold,not to mention it took an hour to come

Food was really nice for the most part and to be honest I would normally order again. Burger was ok Chips were ok Order came at the right time Warning ⚠️ Unfortunately, there was a metal piece of wire, I'd assume from the grill cleaner in the chicken wrap accurately was a chicken shish ( which we didn't order).

After waiting for over 2 hours, I rang the number several times and was eventually hung up on. Terrible service and awful staff. If you actually want food then don't order from here. £50 wasted!

Food arrives within half an hour piping hot a delicious! Definitely recommend dragon pizza

Every time my sons have ordered from Dragon pizza the food has been amazing, the delivery drivers are always friendly too. I think they are great, ignore the bad reviews and give it a try.

Food is dreadful, ordered a chicken deal and the chicken tasted disgusting. Spoke to what looked like the manager on the desk, to express my dislike and asked if I could get a replacement meal and was told no. Extremely poor customer service, will never return!!

I don’t even what to put 1 star. My food was never delivered. First time ordering from this place and never turn up. When I phoned they said it on its way. I phoned them again twice after that and no answer. At half 11 I cancel it as I was waiting for 2 hours and half never ordering from the place again

the food sucks, perfectly reflects the owner

Appalled to be honest, placed an order at 1:30 it was estimated to arrive at 2:25-2:40 it’s now 3:12, we’ve contacted the store to find out what is going on with our order. the man was impolite and unapologetic, told us the driver had gone all the way to swansea and told us to get it refunded. we asked how were we to get the refund and why the driver had gone all the way to swansea without being informed of this information and the man put the phone down on us.

Bottom was black very disappointed. Girls your fire was too hot.

Never order again food never delivered even though marked out for delivery

The owner is so rude, wouldn’t give me a refund on something that I didn’t order. I asked for a refund didn’t get one. AVOID!

Absolutely appalling customer service, placed an order with them they delivered to the wrong house .instead of apologising and sending me my order all I got was attitude and got told to apply for a refund through just eat will never order from them again

Sadly can’t give less then one star we ordered a pizza and it came with a lot more cheese and a oil with it we called him to say that and he said I can’t do anything it’s you who don’t understand how this works and very rude and cut the call as well.

I had the most worst experience with food and customer service as the pizza was very very awful and the shop didn’t care at all about customers as he was very rude to me on phone when I complained about pizza ma he hung up on me without listening to me, I even offered him to come over with pizza and show him but he didn’t listen to me at all. Later i was sick eating just a piece of it. I would recommend other pizza shops and never ever go again to this one. It was just disgusting pizza and service as well. I hope you guys never try the pizza in here, u will lose money and your health as well. Be healthy and be safe from this place.

It was the worst pizza I will ever have. It made me and my partner really sick, we vomited after eating just 2 slices of it as it was full of oily stuff and no taste at all rather then cheese. We called him and he wasn’t even bothered to answer properly. He was so so rude to me as a lady. I lost my money and spoiled my health. Please do not order from here as there are many nice pizza shops in Pontypridd. I wish I could have give ratings in minus. Thanks

They took 12 pound off my account and no pizza came or anything so don’t order from that place

Rang up to place a big order but it was never delivered. Rang back to complain but was completely fobbed off and was told I wasn’t getting a refund. Avoiding this place in the future. Wish I had read the reviews before ordering

Ordered a chicken shish kebab with salad via just eat. When it arrived I was absolutely gobsmacked how small the portion size was. So much so that I rang the shop to complain (which I never normally do) the man explained that chicken has gone up in price and that it is now £6 for one chicken breast so this is why he had to charge £10.99. I informed him that I would not be a returning customer and that I am really disappointed in my first order from here. He said that next time he would remember my name and give me one for free. When asking if that could be tonight he said no. I don't believe he ever intended on giving me a free one at all and had I agreed to that and went there at a later date he would deny anything. I literally had a measly bit of salad on my kebab and absolutely drenched in sauce. Never ever again!!!!

Horrific tasteless food and delivery took 2 hours. Awful.

The best pizza in Pontypridd, Must try✌️

Ordered on uber eats, waited 45 minutes to then be told the whole delivery was cancelled. Called and was told couldn't be delivered until 4am ... not good service at all and reviewing the details I wouldn't order from here anyway, last time we had food from here it was poor

Ordered from there last month my usual order [Kids pizza meal, popcorn chicken], and while I was eating it, it had a very weird smell from the chicken. It was slightly cold and thought nothing of it. A day after eating it I was in complete agony and ended up in AE for 8 hours, found out I had gotten food poisoning from the food, most likely salmonella. So now I do not ever order there anymore, be safe guys.

Awful food had it last week and my chinken was burnt like he'll tryed getting a refund and they would not give my money back shocking all went in the bin I wouldn't even feed it to my dog

First ever order and they messed it up!

Workers want to serve drunken customers and fulfill justeat ordera rather than prioritising a collection order that I ordered for collection at a reasonable time. Order text saying ready at 21:30. They didn't even start my cheesey chips until 5 minutes after my arrival. 21:50 finally served my food to collect once all drunks and justeat orders had left the building. Won't bother again. Choices express, Trefforest is the OG.. really let down 👎

They Took order. Told food was on the way (after calling, waiting for an hour.) food was never delivered. Con artists. Amazed the placed is still open after coming to the reviews.

Pretty average sadly. Kebab was completely cold and no salt on chips.

Ordered over the phone and didn't turn up. Awful behaviour

Absolutely awful customer service. My order never came and I asked for a refund and it was completely refused. I was called a liar. When on the phone to the manager he was very rude and told me himself he did not care about his business. He hung up on me and stole my money. Absolutely appalled.

Food was amazing, best chilli sauce I’ve had, pizza was really good. Not sure why there’s so many negative reviews but this has got to be one of the better takeaways in ponty.

Will order again.. food arrived hot and on time

Not good. Burned pizza recieved again. They always saying sorry but no change in service

The worst food i ever had, staff is very rude and totally unhygienic food. Avoid

Its nothing out of the ritz, but these boys will always sort me with a tasty hot meal, and if your going to hit the town in ponty? call in amd see them on your way home 👌🏼

Food was wrong medium kebab didn't have pita bread, and the mixed kebab wasn't a mix was only lamb. Otherwise tasted nice just disappointed you couldn't get order right.

Best pizza ever,nice base with just the right amount of topping great service 10/10 would eat here again

Disapointing tonight im afraid ordered a large donna with garlic pizza bread and chips. Called the store to add other items that we forgot to put on the order and was rushed of the phone. within 5 minutes of ordering the food had arived 🤯 the Large donna is a Small in a large tray the chips taste like bleach and the pizza bread stale and hard. Not bothering getting Refund or returning the food wont be ordering again

Worst kebab Iv ever had no sauce and the salad was only cucumber and lettuce avoid

Absolutely useless. Two times now they have messed up my order. They don't care. Grim avoid at all cost.

Ordered a Greek salad as because of allergies cannot eat normal cheese. Got given grated cheese and a totally different salad! When I rang and explained I couldn't eat it was fobbed off with replacing it next time! I explained I'd just finished work so would go hungry still next time! Just glad I wasn't someone who was drunk and ate it and ended up in hospital!! Think they need to go on a course and learn about allergies!!!

After ordering 2 times with this place three times they have messed my order up. Tonight I order 15 inch pep pizza and chips for the kiddies and cheesy chips with sauce and a can of coke. 1st time they delivered my son answers door to which he was handed a pizza and chips and chips with cheese no sauce or can to which we didn't notice they had forgotten the coke. I called the restaurant back up to ask them to deliver the correct food as they messed up on this certain item 3 times prior. Half an hour later I recieved the cheesy chips with the correct sauce but no coke. Hour goes by and then I realise they have forgotten my coke. So I ring them up and explained. The answer I had off the workers there was I think your lying. His attitude stunk. I wont b ordering from here again. Foods not that good either.

Bbq original and the Gorgeoes Balti, plus cream cheese jalapeños. Delivered in less than said times, all piping hot, all really good! They forgot my drink but one call and 15m later they came back with it. Will defo order again from here

Great service. Hawaiian pizza was 👌

Best meal ive ever had. Top notch!!

The food wasn't great and it was packed careless, and the delivery guy was bit rude, won't order there again.

Wont be ordering again chips are like rubber Burgers tasted bland and cheap very disappointed with the food only twice I have ordered never again

Ordered on several occasions with specific dietary requirements but on every occasion they failed to personal my order which resulted in food being thrown away. If your looking to order food and have allergies I would highly recommend you avoid this HEALTH HAZARD. Would have given Zero but wouldn't let me!

This place is a joke, I ordered a pizza and it arrived cold, and all mushed up. They said they can't provide a replacement because they have other orders to fullfil, even if I was to collect. I usually enjoy the pizzas here but has a shocking experience with the man on the phone who didn't care.

Excellent Service, order from here every week. Very tasty chicken and pepperoni parmesans ;)

Order online delivered incorrect rang up to advise, they first agree and arrange to send food then have a call from the shop trying to act thick and not understand what was wrong with the order and to tell me they wont be delivering the missing items. then to top it off food was sub standard and warm at best.

As far as fast food kebab shops go, this one is definitely one of the better ones in Pontypridd. Decent, varied menu and reasonable prices. Service fairly quick, and food edible!

The food was absolutely beautiful , the potatoe skins and cheese omg just yum 🤤 also all takeaway's get things wrong at times , don't let one review put you off , look on just eat all the review's are awesome , these guys have never messed up my order ! Everything is always wrapped well and the salad is nice and fresh and a good variety of food . Also I don't know anyone from there so not saying this for anyone's benefit , just a customer. Who knows what good food tastes like.

Absolutely disgusting service from these crooks. My wife ordered through Food Hub but the order went through before it was completed. She called to cancel, they said the order was cancelled. She checked and found it wasn't so called on my.phone which recorded the conversation of them confirming it was cancelled. But it wasn't again so she called back and their rude staff kept hanging up on on her. She demanded a refund through Food Hub, they lied and said they delivered the food they promised on recorded audio was cancelled, so refused to give it to her, which is fraud, a crime. They refused to refund so I'm taking it to Small Claims, it's not about the money, it's about their illegal actions, now they can pay 2000× the order price as the recorded audio confirms their lies. I went in to speak to the Manager who was busy, I saw rats running through the kitchen, so have reported them for hygiene and food safety violations. Avoid these dirty crooks!

They have been fined for food hygiene but I've bought lots from here and has always been nice and i haven't been Ill atall so I'm happy to keep using they're shop and they seemed to have a cleaner looking shop since to they where closed down and re opened so they'll be under close inspection so don't let the hygiene rating put you off anymore

This business has been fined for trading with active rat infestation and cross contamination of raw and cooked foods plus no hand washing facilities for the handling of food.

Food was delicious, this was the spicy chicken Parmesan , it was very tasty but so small for £8.

Lovely kebab after a night on the piss

Usually excellent service and food. But last twice it's been late, cold and missing items! Won't be having it again! After being a regular for so long! Disappointed

Absolutely terrible service. Ordered food at 8:30 Still currently waiting for it. Tried phoning 11 time to just be ignored

Best pizza to date!! Dominoes and papa John's don't have anything on this place. First, but deffo not the last time I'll be ordering pizza here 🤤 friendly staff too which is always a plus! Keep up the good work, and the good pizzas!

Ridiculous customer service!!! Ordered food at 8.20pm and food never showed. Rang them and rang them and no answer. Absolutely shocking

Absolutely shocking tonight! Ordered on just eat around 10:15/10:20 given 11:05 as an order time no problem 11:20 saw my just eat status said delivered rang up as I didn't have my order told 3/4 minutes away 11:30 still no food tried to ring 7 yes 7 times for the phone to be ignored constantly 11:50 delivery driver turned up with stone cold takeaway and pittiful excuses sent back will be seeking a just eat refund tomorrow morning and probably won't bother with you again a real shame because I did enjoy your food previously

My favourite place to order pizza, its always fresh, loaded with toppings and piping hot, delivery is quick and the delivery guy is always cheerful and polite cant comment on other menu items as I haven't tried them.

not open till 3am. closed at 12pm