Dragon Palace in Stafford

Awful takeaway rubbish food tasteless and quite sickening

good menu but since last year food quality has dropped was the best in stone but i don’t feel it is the same as it once was but always loved it

£52 wasted. Took about 1.5 hours to deliver less than a mile away and I'm being generous saying it was Luke warm . Called to complain was told to go through customer service on the website even tho I paid cash

Friendly Staff named Johnson, good recommendation for first time buyer . All food are valuable cause we understand catering industry suppliers getting crazy. Taste good 👍 Chinese Food are the best . Well done 😘

We order today some prings chips and chow mein dishes... Salt salt salt....we can't eat that...very dispaointed....thirst time i get food like that...sory but if nobody check that and you send food like that....no coment.

Best Chinese ever!! Loved it absolutely gorgeous and the staff are so helpful with questions about the menu.

If you ask for more spicy you certainly get it

Just got home and writing this as I'm still eating and I highly reccomended it made my day and most probably going to waste all my money here but oh well. So so so worth it.

Nice place for chinese food. Dont wait long after ordering for collection.

We have a takeaway once a month from there. We had shredded beef on Saturday night with was kinda spicy and dry, but by the time we went bed my son and I have been living on the toilet, and I still have terrible stomach pain We won't be coming back

Very rude on the phone 55 pond order

Average food, however for the price they gave me a bottle of "Runaway cola" and that just told me enough about the business UPDATE: Ordered food, didn't come got told I'm living

Fast delivery, lovely food, reasonable prices. Can’t ask for much more 👏🏼

Something has changed over the past months. Delivery is OK but last order had tough crispy duck, hard king prawns, and curry with horrible onions in it. Shame.

DO NOT USE!! Ordered food at 10:02pm, they close at 10:30pm and they cancelled the order and said it was too far to deliver even though I put collection!! They just don’t care and cost me £54 that will be held for 5 days. Appalling service and won’t be using here again! Better Chinese's such as Sunny Hill and Flaming Wok

As a Chinese person I am so satisfied with the food there it was fast delivery and it tasted like I cooked it myself . I highly recommend the soft noodles absolutely amazing 🤩

DO NOT USE!! Ordered food at 10:02pm, they close at 10:30pm and they cancelled the order and said it was too far to deliver even though I put collection!! They just don’t care and cost me £54 that will be held for 5 days. Appalling service and won’t be using here again! Better Chinese's such as Sunny Hill and Flaming Wok **UPDATE TO REPLY** Well that’s actually a lie as my son had been in just 10 minutes before we ordered, making that almost 10pm so you cooked with a gas leak fine then! I just know you couldn’t be bothered and instead of trying to cover up your rubbish, try being honest and apologising but meaning it. Pathetic

Shocking service was told on phone 30 minutes arrived 1.5h later Food was appealing chowmain meet was like old leather unedable Shredded crispy beef and chicken like old rubber strips covered in congealed red unflavoured sauce like chewing gum in the mouth Would not recommend this place to anybody avoid at all costs!!!!!!!!!!👎

Disgusting service at this place. The guy is so rude. The deliveries are always hours late, and they constantly lie about ‘10 minutes’ and it ends up over 2 hours, cold and bland. I’d seriously avoid this low rent joint and use the ones on Pirehill.

We’ve ordered food and waited 2 and a half hours for it to arrive when we rang after one hour of waiting they said it would be delivered in the next 5 minutes we were still waiting for an hour and a half and got a negative response when we called back, being called liers and the food has been delivered. Until he asked the chef and he said they’ve only just started to make it. Been here a lot a very disappointed on how bad it’s become now.

Ordered food and rang up 2 hours later to ask where it was, they said it was on its way. 20 minutes later we rang again and the worker was rude to my mom, my stepdad and me and then hung up on us. We tried to ring back again after waiting more and they put us straight though to voicemail. Food turned up and it had half the order missing and the food was soggy and lukewarm. Rang back to say we aren't taking it and they got rude again and hung up on us once more. Don't recommend they clearly don't care about their customers

The chips were £4.20 a portion and they were inedible, they were burnt and had been re fried. I don’t think I have ever complained anywhere before, but they were that bad I called to advise, I was called a liar and told the food was fine. I repeated that they are burnt and inedible and again was told they weren’t. I said I woud drive up with the bag of chips and show him as I aren’t a liar. Why would anyone eat the rest of the food and complain about the chips. I was told I would get a call back and then received a message again saying they don’t do refunds and that the food was to standard. I don’t know anyone that would have eaten them chips. I replied saying how bad the customer service was and again I explained I never complain. I received another rude reply. The food was greasy, one of the worst Chinese’s I have had but it was edible… but the chips. 🤢

Walked in tonight and ordered spare ribs (£6.90) and special curry with chips (£6.90), total £13.80. The guy on the front desk said £14. Questioned the price politely as menu stated the chips were included. He then took 20p out of the till and dropped it in front of me, I then gave him £20 which he put in the till and turned away. I stopped him and asked for my change, £6 in total. He stared at me, accused me of confusing him then threw a £20 to me telling to order somewhere else! Rude in the extreme. Will never recommend this place.

Don't go here if you're vegetarian the food I got had prawns contaminated in it 🤮 also the only tofu option they do looks and tastes like cardboard. Disgusting. I think I was over charged too. Definitely won't be going back

Very good and delicious food! 😋😋 Very affordable menu! Best Chinese I’ve had! The food was piping hot! Recommend trying the salt and chilli chips it’s amazing 😋😋

Ordered online the delivery was really fast the food was still piping hot which is perfect feels like it came straight out of the wok 🤣 Highly recommended the food is fab !

Food Collection pick-up service is very fast and only takes 5-10 minutes, although they do deliver to yarnfield as I wait for Chinese food more than half an hours . If you want Chinese food and have no idea, please contact Johnson's staff. His very patient introduction was to your taste. I personally recommend the large Salt&pepper box as a great choice to share . Thank you Dragon Palace in Stone for having a unique Asian taste.

It is really good the delivery was fast and the food was so delicious and it is recommended

Food took ages to come. We even got a message saying it was on its way, but when it didn't arrive after this message and wondering where our food was, we called the take away to ask where it was, the very rude man on the phone said I cannot ask my driver bye and put the phone down on us. 10 minutes later we had a notification saying there was a problem with our order and we now had to wait a further 45 minutes. In total the order took 2 hours to arrive.

I'm very unhappy with Dragon Palace. I called up to tell them that the order on Just Eat was late by 15 minutes. I was then spoke to rudely they told me that they can't contact the driver and that it was on the way (clearly a lie). It's now been 50 mins late and they've told me it will be another 10 so an hour late if it turns up. They have now not even answered the phone.

WORST CHINESE TAKEAWAY EVER!!!!!! Food poisoning. DO NOT COME HERE. EVER. Ridiculously overpriced yet ridiculously undercooked. Food was disgusting. Curry sauce made me and my partner THROW UP FOR 2 HOURS! NEVER EVER EXPERIENCED ANYTHING LIKE THIS! Rest of the 1 star reviews will back me up. £50 order and we didn’t like ANYTHING!

I will not order from this place ever again! I wrote instructions about the food and that was ignored so we couldn't enjoy it, also I gave instructions t call me because my buzzer don't work and they never listened to that either !! The food tasted terrible , we had more veg than anything and it took a long time to receive , so basically the customer is clearly not important at all , not to mention the meat was tough and chewy !! The food had an odd taste to it and is the most I ever spent on my order and only 1 bag of prawn crackers that I had to pay nearly 4 pound for , nearly 40 pound order I would normally get free prawn crackers . all in all I would not recommend this place what so ever... So but I speak as I find , so now I will be going back to the Chinese that put there customers 1st...

Ordered food from here and they completely messed up my order. Charged me for items I never ordered then on the phone said if you come back down I will swap the item for you but you can pay the extra… absolutely shocking customer service

We ordered to collect in store, it was ready in 20 mins. Staff friendly when we arrived. Food was hot and fresh, tasted great as always. I recommend getting the mixed starter box it’s great

Tried here for the first time..And won't be ordering again! My beef chow mein was bland...Stodgy and just not nice at all....my husband had special chow mein which he said was "ok" salt and pepper chips were the best part of the meal...Usually use Sunny Hill but thought we'd try somewhere else...Will stick to our original takeaway...Not impressed with this Chinese at all!

Very rude staff and also said they don't have card machine when there was one right in front of me 🤷🏼‍♀️

Since had been taken over, pretty poor! Started out ok, then the quality went down hill on last 2 orders, prices have also gone up too much. £3.20 for delivery 2 miles away. Again te price of the food is horrific for what you are provided. If it was at least good quality you could maybe justify it. Last order food was horrific. Tried to get refund was refused. Contacted the app provider, they won’t refund as the restaurant deleted the order. Never again. I would say thanks for the free cheap bottle of coke, but even that was vile.

The delivery driver in a yellow volkswagon Polo Drives so dangerously. He nearly ran into us and a pedestrian/child Saturday 25th March 2023 18.10pm

Great takeaway. Good food reasonably priced. Would recommend

Awful abused by the owner after contacting to say our food was cold and tasted and smelt off. The chicken as clearly cooked from frozen as it was tough as old boots. I was told repeatedly it was 10° outside so the food would not be cold! Avoid this place unless you want food poisoning!!

The food is delicious and the delivery was quick

I ordered food around 4.35pm I phoned up at 5.30pm and 6.30pm to see were my order was and the bloke said its on it's way but then nothing arrived so I phoned back the Chinese man said I pass you onto the delivery driver said he saw a couple outside walking a dog on manor rise then he changed it to he knocked at a house were a bloke and a child answered the door .I just think there didn't cook the food never delivered the food .never ever order nothing from this place ever again poor poor .if I could rate this place it would be half a star very very poor .

I went regularly to Dragon Palace previously and really enjoyed the food. However, after the change in ownership - never again! I ordered fried rice with tofu in chilli sauce. The tofu was absolutely inedible - over cooked to the point it was rock hard throughout. I was hungry so removed the tofu and ate the few surrounding veggies and fried rice. The veg and sauce was edible - just - very salty though. The fried rice was ok. Maybe the cook was having a bad night .. but this is ‘hands down’ the worse Chinese meal I’ve ever had. If this is the typical food they serve… I’d suggest a change in career!!

Good food at a reasonable price

Asked for delivery 2 hours ago told will be an hour and still waiting I wouldn't bother with delivery

over 2 hrs delivery usual excuse busy and only 1 driver . DONT ACCEPT THE ORDER THEN , simple

Really delicious, inexpensive meal! You can tell it is good quality ingredients too as did not leave us feeling rubbish night of or morning after. Was skeptical as saw mixed reviews online, but will certainly be going again.

Really delicious, inexpensive meal! You can tell it is good quality ingredients too as did not leave us feeling rubbish night of or morning after. Was skeptical as saw mixed reviews online, but will certainly be going again.

This is probably the worst Chinese I have ever had all the meat has no texture flavour and the pork had gone off. Prawn crackers are stale a lot of the food tastes like it is weeks old cold on arrival and staffs were unhelpful when telling them we were not happy with the order DO NOT USE go to flaming Wok or Sunny Hill instead

I orded once yo eccleshall tried today they made a excuse a week before saying they can't deliver at weekend, now they are saying they can't deliver this far, what a joke one min you ll deliver then the next you won't..you donr deserve customers if thats how you treat your customers..they dont even deserve 1star dont bother go order some where else.. get your stories and excuses striaght Dragon Palace.. Shame on you!!!!

Had from here the other day for the first time, It was lovely food, highly recommend this place, really enjoyed our meal..

Very impressed with food. Was very tasty and good portions. Delivery was very fast and food nice and hot.

First time takeaway and the food was hot and super. Will use again.

New menu.. decor looks good, food was reasonably priced, veg was fresh (and not overcooked) very tasty, highly recommend! Have missed this takeaway restaurant, it's busy for a reason!

Under new management, poor quality. I do not recommend

Poor customer service but good food

This is a good takeaway, the chowmain is amazing and so are the chicken balls and chips, will go again

Worst Chinese ever!! Meat was very fatty and tasteless prawns were over cooked and dry. We ordered 3 sauces BBQ , sweet and sour and satay all very runny consistency, the BBQ was tasteless the satay was just ok, the sweet and sour was edible but nothing special. The rice was ok. I had a four seasons with the oyster sauce and again no flavour what so ever. I only used this place because my regular was shut, I'll never be disloyal to my regular Chinese in stone again. Also extremely expensive for such poor quality!! Literally praying I don't get food poisoning. Absolutely shocking I don't think I've ever had a Chinese this bad I didn't eat most of because it was mostly inedible.

I have been a regular customer of Dragon Palace for a decade but no more after last night's meal. I noticed the frontage had been repainted red from the previous green - should have been a warning! End result is new management (very rude which doesn't help with customer relations!) huge price hike and terrible quality. There are plenty of other excellent takeaways in Stone, just not this one!

Not tje nicest food but would use again if I really had.to

Best in stone for me and my family food is always hot and never had a problem with my order

We ordered 1 x chicken curry 1 x chicken chow mein 2 x lge pancake rolls 1 x chips The curry was very nice with nice chicken and lots of onions. The chow mein was also very nice. The pancake rolls were very salty and not much content besides beansprouts. The chips were a bit like cardboard. The staff serving at the counter were very friendly and polite. Overall it's an ok place to have a takeaway. Nothing special but ok for eating. We would use this place again.

Had alot of dishes from here every single dish is just perfect always arrives nice and warm 110%recommended to anyone visiting or in surrounding area drivers are safe masked up during Covid Very quick delivery Top quality food Never had a problem

came here with my son, 2 hours after we came back home he was sick and didn't feel good the next day he vommited the food and had a migraine DO NOT COME HERE

Good takeaway. Even better when you compare it to that slop house around the corner.

The food is amazing,if you like duck this is he place to buy it

Never had a bad order with these guys. The food is always hot and tastes great. Best Chinese in Stone.

If anyone is visiting stone, go to this Chinese. 10/10 lovely chow mein, good customer service!

Very friendly and helpful when i ring for a takeaway. Always tell you the price so you can get the money ready and the driver doesn't have to hover. Food is always hot and really yummy and worth the money. No complaints.

Great service and really enjoyable food, my favourite Chinese in Stone!

Beautiful food I recommend this Chinese to anybody

There food was cooked perfectly

Wonderful food and great service the staff are bang on just like the food

1 hour 20 mins for delivery. Yuk sunk wet and oily inedible. Singapore choemein not spicy, but clean as I asked for less oil however 90% noodles not much meat.chips good. Prawn toast good.

Very poor delivery and customer service. It was over 2 hours from first point of order. A few phone calls made and said that they would compensate where possible with free spring rolls! I asked for a partial refund and no offer of that. Food arrived and no free spring rolls (not that we wanted them anyway). Bland tasting food and nothing special overall. A very disappointing Friday night takeaway experience with a bitter aftertaste of feeling we’ve been robbed of our hard earned cash. We’ll NEVER EVER use them again!

Bland.. Dripping in grease.. I wish I had read the reviews before ordering lool. Never have I ever had to use the WHOLE bloody tub of sweet and sour sauce on my noodles and STILL not taste a damn thing. You lot clearly need to come to London for food. Good luck

I ordered a takeaway for delivery.. The order was 110 % correct and delivered in a timely manor. The best Chinese in Stone in my opinion

Great food , Best Chinese in Stone by a long way .

Ordered our food for 4 people, it arrived. One dish was still partly frozen. Rang up, told it was not frozen over the phone and I was wrong. Got the delivery driver to return , he confirmed it was frozen over the phone. They gave a refund on the one dish, despite the meal for everyone being spoiled. Avoid like the plague!

Tried to charge me £2.50 for delivery which i got told was £1.25 and minumum order of 6.00 with a charge of 1.25. Then on another occasion £4.25 for the same address for delivery! if u do order calculate what it should be as they are overcharging people and if it wasnt for me questioning it i would of been charged 14.70 for 1 main chips and a sauce the women on the phone hasnt got a clue. clearly ripping people off i wont be using them again

Nice good food and large portions

My husband ordered our usual whenit arrived it was totally different as we got told the week before by one of their staff what the dish was called so he ordered that, he rang when it arrived to say it was incorrect for the girl to turn around and say what do you want us do you ordered wrong your not getting a refund, so then I rang and must of spoken to the same patronising girl calling me “hun” I asked to speak to a manager and explained to this lady that one of their staff had told us the name of this dish so therefor it’s their fault she agreed they were to blame!! I’m never ordering from there due to the girls lack of customer service skills and thinks she owns the place!! We ordered from their all the time you’ve lost good customers!!

Gave this one a chance, ordered at1900, was told 45mins to 1hour for delivery....ok benefit of the doubt. 1hour 30mins later, quick call to enquire where is order.."err, I will check if its left....it will be there in five mins" Ok..... five mins later I left and fetched food from elsewhere.... My advice, try fetching it yourself or go somewhere else

Nice home delivery service (minimum order £10). Free delivery for orders over £15 within 3 miles. Even open through all bank holidays. Excellent service.

Have been a regular customer. Meal tonight was inedible, ordered usual beef dish. Looked completely different and was tasted nothing like normal dish. Both my son and I could not eat this. I phoned and was refused a refund because it had been opened! I offered to take it back! Will not be going back! awful customer service!

Great food and great place for sure going back

Usually like dragon palace food but tonights food was vile...bbq spare ribs in a clear sauce which was just fat in bottom on tub no meat on ribs just fat... the dog enjoyed it...chow mein full of peppers nearly whole pepper and no meat . waste money sorry been using this chinese years, we will try somewhere else next time

I used to live round the corner from here and love the quick service, friendly people and great food, will be back soon and have recommended to my friends.

Chocante. ! Llegamos a estar cerca de la peor comida china para llevar que he tenido.Costillas poco hecha, en grasa y parecía matar Road, todo lo demás era apenas comestible.No alimentar a los perros.La entrega fue rápida, que es la única razón por la que me dio un círculo verde.¿Por qué no llevar hasta estos plato de comida decente, no es difícil, es comida rápida comprado a granel y cocinadas de congelados. Yo me volveré a cocinar en el futuro en vez de pasar veinte libras en bazofia mal cocinada sólo para tirar en la papelera!

The best chinese takeaway in Stone.

La comida estaba bien, la chica que servía era servicial y agradable, pero el edificio estaba en urgente necesidad de actualizar y limpia. No desanimarme, ya que me hizo wounder si el edificio era tan malo como lo que era la cocina.Sería bueno tener un restaurante chino y comida para llevar en piedra que era sabroso y limpio.

Really nice Chinese food, Love the sweet and sour!!! Double thumbs up!

I've been going to this Chinese takeaway for ages now and have never had a bad meal

good place for a curry only let down to much pepper in curry s and shredded beef rock hard.very good delivery service

I only came across this take away when our favourite chinese take away was closed for a two week holiday. The place isn't the pretiest from the outside, but not one to judge a book by its cover I ordered a meal for the family. We purchased a variety of food including Chicken in chilli & salt, house special curry, hong kong chicken, and beef with pineapple. The food was prepared, in 15 minutes, which we promptly took home to eat. Every dish was delicious, with the vegetables still remaining crispy, and the chicken and beef very tender. The Curry and Chicken curry was to die for. They do provide a delivery service, and as a result, we will now be ordering all our chinese take aways from Dragon Palace.

First time ordered food from this takeaway the staff were friendly and helpful and the food was nice but there was to much oil in the dishes

Good staff on the end of the phone, very polite delivery staff, good food especially the large pancake rolls, not too salty ie msg, best Chinese takeaway for miles

Tenía un llevar comida desde aquí la noche pasada 2/10/2015 y quedé muy impresionado. Aunque utilizamos llevar bastante elegimos el 6,28 Chatarra pato con los panqueques fir un cambio, que era precioso y también el pollo Chow mein con el cispy fideos . Disfrutamos mucho la comida y, sin duda, volveremos para más muy recomendable.

pollo estaba bien preparado y carne parecía como si fuera ayer's. Ojalá nos registramos en aquí antes de ordenar.

Por experiencia, hemos encontrado que el chino para llevar puede ser un éxito y perder, pero este lugar es sin duda uno de los mejores locales. Es pequeño, pero su menú es variado.