Dragon Kitchen in Sandwell

Orderes chinese tonight.. was told 1 hour and 2 hours later..still nothing.. had to go to the shop.. hadnt even started cooking.. ruined birthday take away for the family.. and no explanation.. disguisting service..

Always ordered from here never again took an hour and 40 minutes to arrive food came chips where rotten aswell as freezing cold sent us curry sauce instead of sweet and sour called to complain to be told I can have free sauce next time I order and to just heat our chips back up if I wanted to cook I would of not ordered a takeaway! The man was rude and put the phone down !

Delicious food that I have been ordering for years, nice service as always

Delicious food that I have been ordering for years, nice service as always

Ordered food via their OrderYoYo website. Literally seconds after ordering I was told my father in law had passed away so straight away I called the restaurant to say please cancel the order and do not send the food. They said ok and to cancel order I needed to also cancel the order on the OrderYoyo site. I couldn't see how but OrderYoyo customer support were very helpful but did say the restaurant hadn't authorised the refund. It's been 3 days of trying and the restaurant refuses to communicate with OrderYoyo and authorise the refund. I did the decent thing and acted straight away so time and ingredients weren't wasted yet they still took my money and will not answer Order Yoyos calls to authorise a refund. We have ordered from here for years and this is just disgusting behaviour. Never again will I ever order from here.

Shame!! Ive always rated this chinese.untill today! I orderd bang bang chicken.when it arrived i struggled to find much chicken.it was more a tub of warm soggy cucumber with little crums of chicken on top. I never complain about food...ever! But i had to phone them due to its extreamley poor quality. They put the phone down on me. So I Wont be using this place again.if i wanted bang bang cucumber instead of bang bang chicken id have asked for that...shame on you!!

Great quality food for all occasions.

Rude and open til 11, but said no were going to be closed when ordering at 10:35……sod ya then!

Used to order from here all the time, today will be the last time. I was told the delivery would take 1 hour, yet it actually took 2 and a half hours to arrive!!! I had called them several times to ask when the food would arrive and kept getting told it would be there in 15-20 minutes. Very dishonest of them, I was literally on my way out the door to go and order food elsewhere, when the delivery driver eventually turned up!

I call up asked for collection, this is at 22:10. As you can see on Google it closes at 23:00 on a Monday. As soon as I arrive at 22:35. The place is closed with the shutters down. It would help but the lad on the phone was arrogant and his customer service skills need an update. Lost my custom.

Always go here staff are friendly and the food is great always get plenty for your money highly recommended the smell is divine I live close and it kills me living so close when got no money lol.

Ordered food an hour ago online and nobody has answered the phone for an hour and I don't even know if my food is on its way. If it's closed I've then got to go through the hassle of getting the money refunded onto my card.

Food arrived later then usual was cold called to complain and tried to speak to me like i was stupid and wasnt willing to help at all said because it was cold outside that is why the food is cold 😡 will not be ordering from here again

Absolutely awful Placed an order and didn’t get anything I ordered. Called the restaurant to tell them got placed on hold countless times and then when they realised they made a mistake they cut me off and wouldn’t answer again. Awful service and will not be eating from here again.

Usually ok but had a delivery that took 1 hour and 45 minutes to come and is only a 15 minute walk away! Wouldn't answer phone after an hour of waiting. Definitely think twice about using again.

Had special curry , beef and chicken was not fresh had a strange soft sloppy texture . Bbq spare ribs had very little meat on them and salty . Only thing I can rate good was delivery time .

NEEDS TO BE INTUNE MORE WITH MEASURES TASTES, MEASURE TWICE CUT ONCE, ATTRACTIONS IS IN THE AROMA OF THE FOOD 🍲 DISTINCTIVE DEFINITELY DIFFERENCE MUCH POTENTIAL STILL AROUND❤️🙏🏿😇

Had a meal tonight ,special curry,with fried rice,it was disgusting, prawns not fresh,pork like rubber,rice warmed up,won't get my custom again

I have been ordering from this place several times. Food was never best quality but tasted okay. This evening my partner has found long hair in her egg fried rice. Would not recommend this place at all unless you like to eat hairs instead of your favourite meal...avoid!

Ordered from here and was told it would be 45 minutes it didn't come until 2 hours later

Food was so nice I forgot to take a picture

Great food always get a brilliant service,prices are reasonable and the portion sizes are large but very good for larger families order always delivered hot and this is one of our favourite Chinese takeaway outstanding service...

Absolutely love this Chinese takeaway, food is delicious especially salt and chilli chicken and BBQ ribs, portions are huge, would highly recommend.

Food very good. Curry sauce great. 🍜

food not to bad ???? how come the 0.5 service charge which is not mentioned and no notification for delivery as promised on site got prepared on the way and that's it have a nice British day which means

Was pleased with this order at all. Recieved something i never order. The chicken wings taste old and dry. The wontons yes crispy but to the point that they are to hard to eat. The seaweed was awful. God knows what they used for the seaweed but it was nasty. Havent risked eating anything else that i ordered and dont think I want too.

Always nice food. The only thing I would change is that they won't do custom dishes when I've asked, after being a customer for over 10 years.

Have ordered from here a few times now. Food is always hot and fresh. Never had to wait more than 30 minutes from ordering time. I would definitely recommend. They have a large menu to oder from too. Free prawn crackers if you spend over £12, free sping rolls over £20 and free chicken wings AND prawn crackers if you spend over £32. Can't go wrong with this place really!!

Just visited, beef curry egg fried rice chicken noodle soup and chips charged me £11 even though it only cost £10.70 I didn’t argue about it as you get free prawn crackers over £10 but when these came they were a small bag so basically I paid for them with the overcharging.Such a shame as I have been here before without an issue. Since the last time I went all prices have been increased, the food is no longer tasty, portions are small and the place looks even more tired and dirty. I definitely will NOT go back again!They must have made a tidy sum during the pandemic as more people have ordered takeaway because restaurants are closed and I guess they also had a small fortune from the government too ......:.it seems the way they repay that it to rip off their customers in hard times fuming

They said they would take care of my dog while I went to work, never saw snuffles again, chicken curry is good tho.

Dragon kitchen was family friendly Homly and welcoming the get the money u pay 4

I love this restaurant. Food tends to be delivered fairly quickly, and always hot. I've had one issue in all the years I've been ordering from here. It's the only Chinese restaurant that my children will eat from (I've tried a few), I don't mind though as food is lovely, staff are polite and the cost is on the cheaper side.

GAVE MY WHOLE FAMILY FOOD POISONING!! DO NOT ORDER FROM HERE

Great food. Just be prepared to wait a while for it.

Well we stopped using our old one as it went down the pan. Swapped to this one (quite local) about 3 yrs ago. We've never had any complaints yet. Food is better cooked and hot, lovely taste. They deliver themselves if you ask. Last night they said 45mins but it was here in 25mins. Can vary though but normally we would pop down in the car. We wouldn't use any other now to be fair.

Went here on a visit to West Brom. We are not from Birmingham and didnt know where was good to eat in the area but was really pleased with the food here! Would definitely recommend

Best food ever had chicken chow mien it was amazing people in there. Fast order.

best food ever and really good service nice place to order from ordered chicken chow mien and chicken balls and got it in fast delivery polite people when ordering

Is best restaurant in West Bromwich eria best trust me and get food from them and you will see 👍🏻

Friendly staff. Prices are good. Good food.

My wife and I have been ordering from here since 2012 every Friday without fail unless we are away, have tried other Chinese now and then but nothing compares to Dragon Kitchen! Would not order from any other Chinese. Food Can be late now and then at end of month but well worth the wait! The best by far our reckoning! Moved from West Bromwich and sooo glad they deliver still to where we moved! Outstanding food!

They missed half our order and the part of the order they got right it was cold I eat from here most weekends but wont be from now on!

First time ordering from this Chinese last night everything was 5* food, quality and quantity, delivery, staff It's By far the best Chinese I've ever eaten will definitely order from you guys again I highly recommend this establishment

Awful service I have made an order so I could have chicken chow mein sweet & sour chicken balls for my lunch at work and after 15 mins I get a notification from just eat that my order has been canceled so I was forced to be hungry on my lunch as I couldn't have my lunch at different time and there was no one to order to get food on time as they cancelled so late with no reason to why they did. I would not recommend to anyone 1/5 stars. I HOPE YOU FEEL ASHAMED DRAGON KITCHEN!

Good place for Chinese takeaway

Food is spot on but the times they tell you that your food will be ready for collection are completely way off

Good food. Place need some improvement

Food not to bad. Have started charging if you would like your food extra hot. Staff not very welcoming but I suppose that's because they are really busy with telephone orders. A little bit more expensive than some of the other Chinese takeaways in the area.

Never open, slow delivry, food is poor

Great food fast service friendly staff

Cancelled last 2 orders with no explanation, won't bother with them again.

I'm not impressed at the fact they sell 3 month old drinks. The coke I purchased was written in a foreign language and had 'orijinal tat' on the label. Awful won't be buying from here again makes me question what else is out of date on their menu!

Told our order would be delivered in 45 minutes. Phoned several times and was told it was on its way. Eventually arrived after 2 hours 10 minutes and the order was wrong. Used this place regularly but will go elsewhere in future.

Very tasty food here probably best Chinese for take away and delivery, never any problems and always on time. Despite the increase in price for food here, the quality of the food overshadows this. Highly recommended.

Excellent choice of food on menu. Always hot and delivered to your address for a reasonable price. Value for money will definitely be eating there regularly

Good food, but the girl who takes order over the phone is so rude. Called to complained about a missing order, the least she could do is apologise. I am a regular customer and our order is always £30 and above. She could not apologise and all she did was dropped the phone on me.

THIS PLACE YOU CANNOT FAULT AT ALL I COME FROM LIVERPOOL LAND OF THE CHINESE RESTAURANT.... in all my years of eating Chinese this place is faultless and delivery always when they specify... Tried everything on their menu over a period of many many years cannot find another Chinese like this for quality, always consistent.... To the point I have moved with work and it's ruined me I cannot find another local Chinese to match this one .....

Always very happy with the food here, never had a bad experience, food was around 5 minutes late and the staff couldn't apologize enough even though I didn't see it a problem!

I live a three minute drive away, Delivery normally good, maybe 30 minutes, tonight 1 hour and 10 minutes, food normally good, tonight, food just above warm, not good will not bother anymore

Absolutely disgusting. I ordered a chicken curry with egg fried rice. The curry had no flavour and very watery, rice was dry and the chops were soggy. Very disappointed. Don't waste your money

When on night shift we usually have a takeaway, some time it is a curry other time a Chinese, whin it's Chinese we always use the Dragon Kitchen, I usually order for between five and ten people depending who is on shift.Everyone always enjoys the food and says it is good.The last time I had Aromatic Crispy Duck, it came with pancakes, spring onion, cucumber and a pot of Hoi Sin sauce, I must say I really enjoyed it the duck was well cooked with the outside being crispy. I also had Golden Roast Chicken Fried Rice which again I really enjoyed.I highly recommend this Takeaway and look forward to my next meal from there, as they have a very extensive menu the only problem is what shall I have next mmmmmmm.

Recently move to the area And was the. best EVER Chinese I've EVER had!!

Terrible service, our collection time stated 17:20, however we got our order around 17:30. We were on a tight schedule hence the reason we ordered takeaway. The ribs were overdone - very crispy. The chips were dry. The woman at the counter stated that orders over £17 are only eligible to free spring rolls, however on the wall it said orders over £13 are able to get free spring rolls & our order was £13.40. We always order the same thing every week. We're never going to return here & hope that this review makes a difference so no one has to go through what we did.

Excellent food. Fresh and hot. Delivered bang on time. Especially loved the spring rolls. Not greasy. Lovely and crisp. Definitely ordering from there again.

Lovely food from here I can honestly say I've never had anything from here I didn't like. If I order for delivery it never takes longer than stated and same goes for collection.