Dottie’s Desserts Blackpool in Blackpool

Amazing desserts - cake, milkshake Pic N Mix!! The sweets alone will last a month! Worth the money. Also enjoyed the milkshakes , delicious and fresh and the slush was tasty too. The waffle was too die for! Didn’t eat too much as not to be sick haha but easily could’ve put it in the fridge and had it again today. Was super nice 10/10.

I had issues with delivery but I completely get it’s very busy! the staff I spoke to on the phone both times were so lovely and patient, the delivery driver was lovely too! however my order was supposed to get here roughly at 9:15 at the latest and didn’t get here until 22:40. I was told it was on the way twice and was waiting 40 minutes each time before I rang again and then my order came a few minutes later. I’m not one to ever complain but the wait time was ridiculous, staff were lovely tho!!

Placed my order at 10:31 which got told it was gone get delivered for 23:05 which never got delivered on time had a staff member ringing to tell me that order is ready and the driver should be on way anytime soon which I didn’t happened so I left am decided to go to sleep after an hour and half later i had delivery driver knocking on my door got the order as soon I’ve opened the package the brownie was stone cold and milkshake was completely watered out as it all been melted which poor delivery driver did apologies for running late but I refused to accept the order as I was still in deep sleep with my daughter and didn’t fancied anymore

Order placed at 8.20 and delivery was stipulated to arrive at 9.15 but sat ere at 10.20 and told its enroute ... 10.30 arrived and order was wrong .. wont use again !

Delivery times are shockingly bad….!

Delivery was a joke did not get food until gone midnight! The churros arrived cold, hard and chewy!! The pick a mix was worth every penny tho and lasted me and my partner 3 days!

Service was fast and the staff were friendly.

I can’t comment on the quality of the food because it has not been received..After the allotted delivery time had elapsed I spoke to someone on the phone who assured me that it was on its and it has still not arrived over an hour later.

ordered an ice cream sundae, got a pot of cream by the time it got here. almost completely melted after waiting for an hour to get it delivered! awful.

Everything was cold, ice cream was missing

I had to wait 2 hours !! For my waffle a single waffle to be delivered I am unhappy and will never be ordering from here again.

Placed order at 22.26 estimated delivery time 23:10 it’s now 23:50 rang the restaurant to just get told everything’s out with the delivery drivers luvie (rude) nearly midnight and still waiting for my order

Says it’s been delivered, took the money out of my bank but never received my order? Drove to dotties and the shutter was down and closed

Last night after tea I thought id treat us just after 7 30pm , I had to send my daughter to bed at 10pm crying as it still wasn't here, 11.06pm it finally came and attempted delivery next door,(elderly gentlemen in bed and house was in darkness, my house lights on blinds up as waiting for delivery, pretty obvious in my opinion) then when we open it up, the foil covering one of them was ripped open, it was all stone cold and the waffle didnt even have honeycomb on either as advertised, overall a terrible experience and we was refunded £6 for our troubles, not good enough

It took nearly 2 hours to be deliver

Love the Black Forest sundae 10/10

Absolutely appalled, my order took 2 hours to come and by the time it arrived it was gone 9pm and didn’t even want to eat it anymore. Also food was stone cold, never ordering again!

Waited over 2 hours.. but least it tastes good….. I guess

even tho it was a late delivery as they had a power cut they did make me aware and they did top up the sweets and gave a big bag free so thank you for that the apple crumble was delicious and so was the pancakes will definitely order again and the delivery driver was a lovely lady

The pancake wasn’t cooked properly the choclate has just been thrown on aswell as the strawberry very watery

The new Redhead girl has fantastic customer service and really makes coming in a great experience.

2 hours delivery which is understandable to a degree however when I called after 1.5 hours I was informed it was already out with the driver after half a hour I finally received the delivery, ice cream was melted and instead of a kinder stuffed cookie, kinder cookie pie and a lotus biscoff blondie I received 2 blondies and a biscoff cookie pie, wrong order, very late delivery and a ice-cream that requires a straw

The strawberries are awful and the knuafa does not taste right I wouldn’t even feed this my dog I’m fuming I paid £24 for this and waited a hour and a half I want my money back immediately

ordered at 21.15, said delivery was 22.15, it got to 22.25 and it had said delivered "enjoy your food" , it's not 22.50 and still no order? can't get through to anyone on the phone? where is my order?

Placed my order around 9:30pm waited till around 11:30pm, when it still hasn't arrived I called them and was told it had just left with the driver. I'm still waiting now at 11:57pm

Amazing as always 😇 hits the sweet tooth spot every time , thanks guys 😘

Paid £19 for sponge cake and warm fudge brownie , brownie on its own was £9 not worth it at all the box is better than the actual desert :( ice cream was an extra £2.49 ...

Wish i could put better stars... Abit pricey tbh the warm brownie £9 and extra £2.49 for ice cream .... £5 for 1 slice of cake. the brownie box is bigger than the actual brownie i was dispointed :( won't be ordering again

Not as good as previous brownie. Great service and I will order again because the desserts are normally spot on.

Ordered 6 chocolate filled mini churros with chocolate sauce and 2 milkshakes. All were perfect, delivered on time to St Annes. So good, as always, will definitely order again.

very nice, more topping on the donuts thani expected thankyou

Unfortunately one of the most uninspiring places I've been. I understand that I'm there just to buy a desert but there was no common courtesy from any of the 3 staff. No hello upon entering, waited for around 4 minutes just for one of the staff to tell another to serve me. Along with no thank you for your order or even a goodbye when leaving. Won't be visiting again and would recommend others to find another desert place.

it came warm and it was very big for only £7 for one waffle plus the toppings were thick and worth it

The Dubai chocolate cup was very dry it was more of a brownie cup

Placed an order at 8:30 came at 10:05… no update not even an apology

Ordered 2 hours ago , gave an ETA . rang up and they were helpful in the sense they told me that they had several orders , however i am now 2 hours into waiting for a deliver at 00:30? I called the restaurant again but had closed their landline so i couldn’t be updated about my order ?

the delivery time that was posted was 10:10 it is now 10:40 and I am still waiting

Delivery is often double the time stated

The sauce leaked from the package, ice cream came melted. Waffle and pancake was cold and delivery was 30 mins late. Will not order from here again.

Really delicious desserts and generous portions. Will definitely order again!

The Dubai brownie cup is literally just brownies and sauce with a couple of strawberries for the money they charge I could make it for £3

extremely late food literally frozen even the whipped cream!

The waffles are good however don’t order the crepes … they arrive soggy, cold and the strawberries looked off

The food nearly took 2 hours to arrive and the cake had an expiry sticker with yesterdays date on it.

Food was fantastic and very reasonably priced driver was very polite

Amazing flavours and textures absolutely loved it

The Rocher Royale and Black Forrest ice cream sundaes are delicious. Fantastic, friendly service, would recommend.

Honestly this place is awful, never write a review but from ordering it took over an hour and a half and even when received was cold. Milkshake not as described as on photo and description. Missing items of waffle that was ordered and the Diet Coke was sun bleached as if it was sat in the Sun for 1000 years tasted like utter flat tire. Second time ordering here and just as the first time… awful

food was late,cookie dough overcooked and too crispy couldn't even put my spoon in it and I ordered a large but paying £10 for a tiny portion

I have been to this store many times and have NEVER had a problem with the staff or delivery driver, always very pleasant, Ive never had aproblem with any orders from here. I dont really know what on earth you lot making this kind of review for, you give it a bad review then you go back to the same store and do exactly the same, Thank you Dotties for the service that I expect.

Order was over 1hour late. Called twice 30mins apart to be told both times it is out with driver. No idea where driver was coming from? Ice cream for desserts was melted. Crumble and custard freezing and rock hard. Wrong milkshake sent. Wrong sauce on waffle. Business is a joke and when I call and complain I get put to the manager who hung the phone up and I was not rude once. ILL SHARE THIS FAR AND WIDE MAZE WELL CLOSE YA BUSINESS NOW.

Not really worth the money unfortunately due to how long it took to arrive. Lady on the phone was lovely though when we rang regarding the wait time. Food was nice

Ordered x2 crème egg cookie’s received x1, ordered an ice crème brownie sundae it was splattered all over the bag, ordered an iced bubble tea just did not receive it, to top it all over it took ages to come. Will not be ordering from here again very very disappointed, worst £30 of my life.

Just all wasn’t very nice this time and ice cream tasted like old freezer and was icy on the inside so went in the bin as didn’t know if it was okay to eat. Told I couldn’t get a refund either so £7 down the drain :/

over 2hours Kate for delivery shocking

The Blondies we ordered tasted like Wax/rubber we also ordered a cookie and a milkshake which was amazing but unfortunately the Blondies let us down

Took an 1 hour and 20 mins to arrive. Cookie dough was stone cold. All cream on both milkshakes was melted off. Clearly been on numerous trips before arriving to us.

My rocher fudge cake and ice cream was delicious - thanks Dotties 💖x

Ordered via uber, cookie pie slice and go large waffles are amazing, milkshakes unbeatable but please please fix the STRAWS currently eating my milkshake with spoon

very polite and friendly. handled delivery with care. very happy with the service.

Ordered from here last night, first time and the last time. Firstly they were 15mins late, my mars brownie was like rock, couldn't get my knife through it to cut, I had to snap with my hands... the Terry's cookie dough, was just smothered in choc, didn't see the cookie. And the waffle, the other half wasn't impressed. So all in all, £35+ down the drain... never again!!

Quick service and delivery. Wanted sugary treats & this was great for our taste buds. Cinnamon churros were scummy and so was mix filling churros too.

Something has changed here and not for the better. The sundaes used to be out of this world and now they are just meh. Shame.

1kg pick and mix contained over 30 packs of Fizzers... complete scam designed to push the weight up with cheap sweets... proper scummy. They acknowledged it was the fault of the person packing them but only said sorry and did nothing to compensate. Edit: The above review was posted immediately following my order and subsequent phone call and is an accurate rating of my experience as a customer. After I went on to email Dotties, they did send out a bag of sweets to compensate their mistake the following day... but honestly, this scummy practise should never have happened, and the picture speaks for itself.... I appreciate that we were compensated in the end but it took a lot of effort on my part to just get the equivalent of what I'd already paid for. Compensation should have been given at the first phone call. And for the record, the email wasn't replied to within "minutes"... don't appreciate being called a liar for sharing my experience... and i want to stress that the bag of sweets delivered the next day was a 500g bag which was equivalent to the nearly 500g of Fizzers in the 1kg bag i bought..

Definitely worth the money! Absolutely lovely food and very well presented

was half hour late when I rang asked we're my order was they said on was but still didn't turn up for another 30 mins

amazing desserts and fantastic milkshake, readily priced, good.

Definitely recommend and would order again thank you

Horrendous and never again. Ordered one pancake and it's still not here nearly two hours late

Pancake was cold. Lemon juice was just in a pot. Topping wasnt inside tge pancake just on top. Woyld have been nicer as a filling not on top. Milkshake was lovely

Amazing as always! Won’t use another desert shop for waffles, these are the best I’ve ever had! The raspberry sorbet was awesome too

spot on as usual, really can't fault this place

Cornflake cake rock solid snapped my tooth Chocolate cake melted as 2 tubs of hot custard was on top of them

Order the day before, you might get it on time then…

food is good but stone cold but fhats due to delivery time enjoyed the food nonetheless thankyou

Food was late over 2 hours. Cold when arrived. Very disappointed, I want a full refund. Terrible customer service when ringing them.

wouldn’t even bother wasting ur time tbh. came in and ordered in person at 19.30pm. waited over 50 mins and my order still not ready. only ordered 2 ice creams. and then at the 50 minute mark they then come to tell me they don’t even have the ice cream machine turned on. by the time i had my ice cream (almost an hour of waiting) one of my ice creams was all iced up with frost bite. and it was not even slightly worth it.

entire order gone in the bin donuts looked like there been thrown in the box and the cookie dough well let's just say you can't even brake in half. do not ordered from this place at all

lovely fresh cakes and friendly delivery driver

Always spot on, plenty of toppings and good communication when needed :) came super early too

I normally love dotties but this time it was a total disappointment I ordered 5 cinnamon churros a cookie dough and a waffle. the churros was hard like the was fried twice and cold no cinnamon sugar and dippy pot was dismal also cookie dough was over cooked

Fantastic service again! Amazing quality!

Rang 1st time an hour after due time to be told its on its way. 45 minutes later it still hadnt arrived. We wanted to go to bed at this point but had to wait up. When it arrived the ice cream had melted.

the staff need to learn customer service skills a blunt kind of half hearted apology. you will have to get in touch with just eat to cancel it 1hr 30 mins ago I purchased and still not arrived will be strongly avoiding Dottie's terrible service.

Had estimated time of 21:15 rand store at 21:20 as app said delivered but wasn’t, told me it was just leaving the shop now, it took a further 25 mins to arrive even though it’s a 5 min drive away

Really excellent and amazing cakes are the best

Ordered a few times food is always fantastic but recently delivery times have been late

Ordered at 21:12 arrived at 23:12 so took 2 hours. The food itself was actually nice but was stone cold and made it not worth the money. Probably wouldn’t order again tho honestly because of the wait time.

delivery wait was long and poor, however staff over the phone were very helpful and polite, food was good when it had finally arrived though.

Perfect Sundaes. One little thing: you forgot the whipped cream on the "Make your own Sundae". Forgiven due to my Nutella brain freeze. Love your desserts! Dx 😋 😅 😆

This is absolutely terrible food came cold the chips wasn’t cooked properly and they tasted different and the burgers have been made like they just could not be bothered to make them

got the big night in box and its massive full to the brim we will be enjoing it for a few nights thank uou

wasn't impressed this evening at all, my order arrived 30 mins late! it was altogether 1hrn40 mins from order to delivery, and missing our gelato for our desserts! upon asking the delivery driver his reply was basically ally there's nothing they can do as their closed? to call the shop tomorrow? I'm like well it wanted it to go with my order. why would I want 2 pots of ice-cream tomorrow when I won't have a dessert for it to go with :/ my milkshake might as well be a Sundae as it's frozen!

1st time ordering here and will definitely order again, the food was amazing and the milkshake was out spot on 👍 5 stars from me ⭐️⭐️⭐️⭐️⭐️

I ordered at 7.50pm and my order has only just arrived. I was told i couldnt cancel as its already prepared and has been despached 7 minutes ago. Even though i ordered over an hour ago. Everything is cold. Wont order again

says delivered but still not hear

we order alot from this place but today's was the worse we've had can't eat this its awful.. want refund!!!!!

I can see why its always so empty in here, they charge a premium for milkshakes that I had to leave with nothing after waiting over half an hour for! There's barely any staff around to even assist you. Seems like they don't care about their customers at all even after looking at its reviews.

Desserts were delicious! Great service

Would not recommend for online ordering - order time was stated at 90 minutes which we reluctantly accepted. Had to call the restaurant twice - the order did turn up but took over 2hrs. The online ordering & delivery needs some improvement. However, when they did arrive the sundaes were tasty & generous portions