Dottie's Blackpool in Blackpool

Ordered x2 desserts, x2 milkshakes and a doggy ice cream at 10:30pm, waited up till nearly midnight with no delivery, emailed the restaurant in the morning who stated delivery was attempted at 11:32pm with 2 knocks and 3 miss calls this was a lie the calls was made at 11:59pm. Asked for a refund as the driver said he left the food on the doorstep with a pic although we had no food, the person I spoke to via email got a lil rude saying the driver had to leave on the door step as he had other deliveries to make even though the shop closed an hour before he called. Safe to say I won't order from here again

RUBBISH!!! Ordered with a delivery time of 45 minutes later. Almost 2hrs now and still waiting! Rang up to be told 'waiting for a driver'. Still no delivery...for an order that was ready for delivery over 40 minutes ago! Will be opening a dispute with my bank...absolute joke!

DO NOT ORDER FROM HERE THEY RIP YOU OFF I ordered dessert that was priced at £19.45 on just eat it said 30 to 45 minutes for delivery when I press to order the delivery went up an hour then after 10 minutes it went up to 1 half hours. I went and cancelled my order as this waiting was too long and we didn’t have time to wait to extra hour more. This place let me cancel the order the charged me FULL price and refused a refund. So it cost me £19.45 for desserts I didn’t even get ,,,, Absolutely Disgusting

Had to wait an extra 30 minutes in the shop for shakes - that had actually been made and stored in the freezer. Poor quality. Not sure what milkshakes I was given but certainly not what I ordered. Won’t be going back anytime soon

Rude staff and missing items. Refused refund and replacement. I was informed that the staff member had spoke to the manager. I asked to speak with the manager I was then passed to another staff member who later informed me that there was no manager in that evening. Food was dry and cold. I was informed that I was my fault for living 6 miles away from the restaurant. Will not order from them again evening staff don’t do their job properly and then lie to customers about who is available to speak to

Gave it ago again the last couple of weeks. First two times I went in got a fair serving for the extremely high prices. Went in tonight , back to how it was before.. two scoops that bearly popped out the top of the cone.. told the girl no that's. . Not her fault, bad training and even worse management.. how long before it's up for sale again.. (I had to tick one circle, or it wouldn't let me continue)

Staff were extremely rude to the point of being offensive, food was inedible, absolutely freezing after arriving 1.5 hours late

Decided to try this place for the first time and was really disappointed. Awful food, not great quality, waited ages for it to be delivered. Staff were extremely rude on the phone. Asked if I could speak to the owner and was laughed at!!?!?! Won’t be using them again.

Small Order took over an hour to get to me then there was missing items. I called the shop and they said they would send the missing items. THEY NEVER DID! Stay away from this place. This is not the first time it's happened.

I'm really disappointed with Dottie’s Desserts. We ordered pancakes, a brownie cream egg, and a sundae. While the pancakes and brownie were good, we never received the sundae. We waited over an hour for the order, which was completed at 10:26 pm. After calling the shop at 10:28 pm, we were assured by the girl who answered the phone the driver would return with it, but that never happened. I understand that weekends like a Friday can be busy but that doesn’t give a company the right to just not give the order that was made. Will not be returning. Hopefully UberEats can refund me the money for the missing item as Dotties won’t.

Amazing food and super fast delivery my only ? Is 1st time i came here i ordered a cookie dough this time i paid the extra £1 for large with 0 difference from last time 💁🏼‍♀️ idk what large is supposed to be but feels like i paid £1 extra for no purpose