Based on 289 opinions finded in 2 websites
Based on 289 opinions finded in 2 websites
Nº 885 in 987 in Hillingdon
Nº 19 of 22 Pizza & Pasta in Hillingdon
Opinions
I ordered the pizza from them they took my order at 10:20pm and they cancel my order at 10:45 and I’m still waiting for the delivery very unprofessional people never trust them back never recommend so be careful before order..
Jasmeet S . 2023-05-29
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Relatable and onest with great customer care. Always I enjoy their delicious products. Good quality at a rezonabile price
G Balan . 2022-02-15
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First time trying this place and was served BURNT and DRY Spaghetti bolognese, this was recommended by the restaurant! The food was not even edible, went straight in the bin. First and last time eating here. Was told that this was due to a new supplier but you failed to even offer a refund for this, awful awful service. If you are receiving complaints from multiple customers for the lasagne and spaghetti, why are you still selling these??? Called up before 10pm and was told there is nothing they can do as they are closing but their website states they close at 11pm. Waste of money. Avoid.
Abdullah T . 2021-06-28
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Tried to order some delivery three times got declined different days but seen the reviews on here and other places I am so glad I didn’t order really sorry for the guys who did
Miguel . 2020-03-15
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Went there 1st time and asked for a spicy pizza. The worst pizza I and my wife eat some of the chicken was dry. We both feel like being sick.
sajid k . 2019-08-11
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All the pizzas were over cooked and had burnt edges. The coleslaw was just a dollop in a plastic rib and no one could eat it. The potato salad left a bad taste in the mouth. The quarter pounder was fried and not grilled, making it greasy and heavy. No one was happy and we will never be coming here again.
ballykpanesar1975 . 2019-01-12
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Worst meal ever. All the pizzas were over baked, the potato salad disgusting and the coleslaw (the one small spoon of it) was unedible. Will never be ordering from here again.
Kam P . 2019-01-12
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Walked into here to order a pizza and the guy was very rude.The place was dirty and bad customer service. Never coming back here again
john j . 2018-08-11
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Great service and food as always.
Mukhtar . 2018-04-07
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Food was horrible wouldn't recommend it
Naomi . 2018-03-01
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The food was cold and tasted dry and tasteless definitely not worth spending your money on.
Gloria . 2018-02-01
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Worst resturant on just eat. Shouldn't b allowed to serve on here. Horrible customer service and even worst food. Please avoid at all costs!
maryam . 2018-01-18
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There was no extra chill on my pizza, what I paid extra for, but everything else was great.
Sylwia . 2018-01-01
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the pizza was all dry and there was more bread then cheese it wasn’t nice ... rang the place and they told me to come an they would give me a free 15inch got it and it wasn’t any better but chips and wedges are really nice
Sj . 2017-12-30
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Firstly took an hour, pizza’s were all squashed. Boxes were melted onto each other. I usually get pizzas from here but was disappointed today.
Sunaina . 2017-12-29
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Great service and food from Door 2 Door Pizza as usual, however this time they made a minor mistake and gave me the wrong dips from what I had originally ordered.
Mukhtar . 2017-12-26
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Awesome food and a great deal from here but a small mistake with my order though, they sent the wrong drink. This is the second time they have made a mistake with my order but apart from that the quality and service from this place is great.
Mukhtar . 2017-12-26
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the pizza wasn’t nice, not cooked properly and cheese was just skidding off
Lamondiek . 2017-12-21
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Food wasn’t to bad. Quality of food was fine. Only problem I had was driver did not deliver all the way and made me walk out to get the food from his car.
Dave . 2017-12-03
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The pasta was so incredibly spicy! I had fo throw away the the whole thing and cook. Not something you want to be doing when you’re orderkng a takeaway.
Nerjit . 2017-11-24
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Food ok. Topping on pizza was very limited. The smallets peices of meat ive ever seen.
craig . 2017-11-16
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Worst delivery service rude arrogant driver even not a single word of apologize for being late and beside this 1.5ltr drink missing and arguing that i didnt order ... Being a store manager of grilled chicken franchise i.need to tell.them from where they.can reprint justeat delivery reciept again... Still waiting for my bottle of drink ... Ruined alll the taste Not recomended never gonna place order again Hot wings are look like that they made 3,4hours again
Raheel . 2017-10-12
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Worst delivery service rude arrogant driver even not a single word of apologize for being late and beside this 1.5ltr drink missing and arguing that i didnt order ... Being a store manager of grilled chicken franchise i.need to tell.them from where they.can reprint justeat delivery reciept again... Still waiting for my bottle of drink ... Ruined alll the taste Not recomended never gonna place order again Hot wings are look like that they made 3,4hours again
Raheel . 2017-10-11
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DO NOT ORDER FROM THIS PLACE EVER. I have ordered from here three times now and had problems every time!! They once gave me the wrong item and just swapped chips for garlic bread on their own accord. Today, the chips were throw inside a carrier bag because they carelessly threw the boxes into a bag and when I called them they DID NOT WANT TO KNOW. Plus it came late when I live literally less than a mile from them?! And the driver expected me to come out and collect the food from HIS car!!
Renu . 2017-09-05
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DO NOT ORDER FROM THIS PLACE EVER. I have ordered from here three times now and had problems every time!! They once gave me the wrong item and just swapped chips for garlic bread on their own accord. Today, the chips were throw inside a carrier bag because they carelessly threw the boxes into a bag and when I called them they DID NOT WANT TO KNOW. Plus it came late when I live literally less than a mile from them?! And the driver expected me to come out and collect the food from HIS car!!
Renu . 2017-09-05
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i always order from this company late ! no issues 👊🏾👀 love the food especially the BBQ wings
Travis . 2017-08-23
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The Chips was all hard and cold the beef burger was like rubber the cheese pizza had barbecue base when was meant to be tomato
Sj . 2017-08-23
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i always order from this company late ! no issues 👊🏾👀 love the food especially the BBQ wings
Travis . 2017-08-23
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The Chips was all hard and cold the beef burger was like rubber the cheese pizza had barbecue base when was meant to be tomato
Sj . 2017-08-23
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Arrived on time, good food....Will order again
NIM . 2017-08-13
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fell asleep because delivery was late, when woke up driver blackmailed me to come outside of the colder-sack to collect the food.
Kenneth . 2017-08-06
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First time ordering will definately buy again from here . Tasty full up pizzas and lasagnes .best weve had from anywhere.was hot on arrival also. Havent tried the other bits yet but sure they will be the business too 😃
Rushman . 2017-07-30
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Great food and super friendly delivery guy, would highly recommend
Carl . 2017-07-10
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Food was good except the garlic bread was stale
Carl . 2017-06-23
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Took over an hour to deliver and stale crusts on garlic bread and pizza. The worst pizza I've had........ Ever
Metin . 2017-05-26
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Came very quickly, food was perfect & hot when came. delivery driver was very polite. all round perfect, would order from again.
Shannon . 2017-04-15
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Took exactly 1h 10m to deliver after 50m quote. ALL the food was soggy, full on condensation in every box and bag. Apart from food and delivery everything was acceptable.
Mike . 2017-02-10
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Some of it was a bit dry and the delivery man wasnt very nice especially after the fact that i had asked to call me instead of banging on the door until i came very bad
Zee . 2016-11-26
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Food was very dry, burger was greacy and like a piece of plastic
Chelsea . 2016-11-09
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It was such a delicious thanks for the food👌...
Omaid . 2016-11-06
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Food is always terrible. Just lucky they are open late. Barely eatable. Dunno why I keep fooling myself into ordering here.
Jordan . 2016-10-05
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took two hours and sent the wrong food!
Jessica . 2016-09-18
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It was a nice meal, the garlic bread however was horrible.
Hamza . 2016-09-13
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I still haven't received the pizza and the shop stop answering my phone calls
Rohit . 2016-09-07
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Good food and delivery was quick.
Ronit . 2016-09-01
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Worst food ive ever had never again go to this shop
Ryi . 2016-08-25
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Great food and arrived in time.
Ronit . 2016-08-23
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If had been faster would have given better review but was late at night. Delivery time kept changing.
Dan . 2016-08-08
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Only thing good was they delivered on time. Bbq chicken was drowned in bbq sauce and the small feathers of the chicken were not even removed. Garlic bread was good but huge mistake ordering bbq chicken.
Navdeep . 2016-08-06
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One of the best service and food that I have ever had the pleasure of ordering from
Yosan . 2016-08-05
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Stale garlic bread so bad i sent it back with the driver - one of the pizza was burnt.
Chintz . 2016-07-26
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Everything great expect I written in the comment box to call not to knock because my daughter is sleeping and just ignored what I've written and woke my daughter up expect for that everything great :)
Reenu . 2016-06-15
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Everything was great but never listen to what I write in the comment box saying to call and not to knock this is the second time is has happened.
Reenu . 2016-06-10
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Nice pizza, reasonable timing for delivery. Well done dudes 👍🏼👍🏼
Ruqi . 2016-06-02
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Pizza was hard and dry and my dogs couldn't even eat it and i would not recommend
Kerry . 2016-05-30
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Bad service mention 9.99 for delivery called me and said 12 pound waste off time
Ali . 2016-05-30
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Wouldn't recommend to anyone the stuffed crust didn't tastes right pizza tasted like it was undercooked and also paid extra for pepperoni which wasn't on there
Arun . 2016-05-11
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Very happy.. Ask the food was well cocked but not too crispy or dry... Just perfect.
Ivan . 2016-04-22
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The food was 1 hour and a half late. When i called they were so blunt about it, very poor service.
Sabheen . 2016-04-20
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Pizza was over cooked, so was garlic bread over cooked and dry and cold
Sabrina . 2016-04-15
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Coleslaw should be a decent amount for the price of 1.50
Selwa . 2016-04-10
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The food was amazing. They just need to boost the delivery time and they will be excellent.
Tareq . 2016-04-06
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took 2 hours to deliver! customer service is very poor and also forgot my garlic bread. would not recommend. BAD SERVICE!
Tusanthan . 2016-03-28
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Great quick service. Nice food, still hot and on time
Rachel . 2016-02-20
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The delivery came quick. Shockingly quick. The driver came in less than 30 mins. He followed my instructions to call before he knocks. I have people who are sleeping and I don't like to disturb them. Not every driver reads the note though. This guy did. He handed over the food very quickly and quietly and was polite. The food is really nice. It's fresh and hot. It hasn't had the time to cool down or get soggy. I'm cutting down on the amount of takeouts I eat. However the next time I do order, this will be my first choice. I hope the experience is the same. Thank you.
Feisal . 2016-02-17
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Ordered nachos and cheesy chips, food was good for 12 pounds cant really complain. the only thing was nachos was slighly burnt on the outside of container but it didnt bother me. The nachos aso had real tomatos onit which suprised me as it was different and nice. I did love the spice of the nachos though and the fact you guys put sauce onit was amazing! delivery driver was polite and rang phone when he was outside and didn't expect me to run a mile, he also said bye to me and made my day. thanks guys keep up the hard work :)
Luke . 2016-02-05
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Great service defo order again many thanks boss
Garry . 2016-02-02
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When I picked up the pizza all the toppings came of pizza kept breaking in my hand not good at all
Manoj . 2016-01-28
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Terrible customer service. After calling them to see where my delivery was as it was running late the person on the other end of the phone was rude and accused me of lying when I said no one buzzed my flat or left me a voicemail as they claimed to. Food was below average but okay. Would most likely not order again.
Hazel . 2016-01-11
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I ordered a delivery at 7:55pm and then my mobile phone stopped working. I left my flat number to the restaurant, which had an intercom option so that the delivery man can ring my room once he arrives. Unfortunately, instead of using the intercom he kept ringing my mobile number and eventually left without delivering the food. When I called the restaurant today to explain my feedback to them and that I was expecting them at least to try to ring my room if they could not reach me by phone, the staff told me that the restaurant policy states that they cannot ring anybody's flat after 10,00pm. However, I told him that the driver arrived before 10,00pm, hence, I ordered the food at 7:55pm, moreover, if they ring my room the phone will only ring in my room and nobody else will be affected by this voice but unfortunately he could not even get this point properly. This restaurant call itself a door2door when they do not even ring your room once they arrive. I ended up losing my money and I have never witnessed anything like that before, I would not recommend this restaurant to anybody as they are not reliable service.
Adi . 2015-11-29
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Very bad takeaway service ordered over £12.99 said it would be delivery time 3:35 first time said the diver just left the shop 2nd time calling saying the diver will be with us in 5 mins and @ 3:43 called again for the last time and said the order cant be accepted and order never came very very bad service never again
Vania . 2015-11-17
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omg one pizza was so over cooked it may as well have been crisp bread it crumbled so much!! and to top it off the dopey driver tries to make me paid pay for it again despite the fact its already been for
Nick . 2015-11-07
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Bad order food did not even cum then got phone call saying they going to get me blacklisted from just eat do not order the will rob you
Garry . 2015-11-01
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Amazing pizza - tasted very nice, very good quality. However was charged for a stuffed crusted but did not receive stuffed crust!!!
Eden . 2015-10-30
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Food took forever to arrive! I almost fell asleep
Abdul . 2015-10-27
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pizza was not to good seen as it was 25 mins late and had no dip and pizza was not hot at all very disappointed would like sum type of sorry then would re order if not shown time of day lost a good customer to whom it may concern very disappointed
Garry . 2015-10-24
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Pizza was okay, chicken wings were allergic to seasoning, season where art thou? Garlic bread was struggling, and ordered Fanta but got Mirinda instead. I'd say I'd come back, but that would be a lie.
Zubair . 2015-10-18
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Excellent food.... Superb taste... Highly recommended... Quick delivery
Khan . 2015-10-11
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Very late food. Was suppose to be buy one get one free on the pizza..... Only one pizza came. Driver did not care, even after the almost 2 hour wait. Food was cold and I'm not ordering from this shop again.
Matthew . 2015-09-16
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Meal came fast, was lovely pizza d
Jodie . 2015-09-15
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Pizza wasn't so bad, but arrived after 2 hours, cold. Second pizza arrived 30min after first one.Delivery guy did not understanding a thing, so it was impossible to direct him to my house, or explain anything. For compensation I got free Pepsi, form of apology. Fair enough. Wouldn't order from them again
Justyna . 2015-09-13
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Sent me the wrong pizza. When I called them to tell them they refused to give me a new pizza and told me to throw it away and 'eff my mum'.
Syed . 2015-09-11
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food arrived late and was cold The chicken wings went straight into the bin as it looked like road kill and was hairy . Will only ever order pizza from here again as they were still good
Steven . 2015-09-02
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Food was great, service was great, no complaints here.
Mark . 2015-08-30
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Cold food extremely late delivery
Saman . 2015-08-23
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good food will order again from them
Steven . 2015-08-17
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I added an extra sausage to my pizza and they did not put any sausage and stole my money + i requested for a ketchup and i got nothing not satisfied at all
Yousif . 2015-07-28
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itvwas the best and on time not like town pizza they dont deliver and say its the customer fault not ours and no refund
Waseem . 2015-07-17
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was not 100% what i asked for, i order maybe around £9 of stuff that i didnt get but i didnt have the time to call and get it sorted. i wont be ordering from here again sorry
Tyrone . 2015-07-11
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I ordered the meat lasagne the Penne Amatriciana and some garlic bread. So where do I begin the meat lasagne was not a meat lasagne it was mush in a box covered in cheese and it tasted like gloop and for some unknown reason there was courgettes in it instead of Lasagne sheets The Penne Amatriciana on the menu it states that it come with Tomato sauce, fresh garlic, bacon & onions. none of these were in what i ordered instead i got the the Penne Arrabbiata which is spicy i had given that to my 6 year old child it burnt his mouth out and had him crying for over a hour i had a mouthful myself and it was too spicy for me and I'm a bloke who can handle spice i phone Door2Door Pizza and they admitted they got my order wrong (still dont know how thats possible the computer had everything writen down) and then told me to wait 30 mins and they would redeliver the correct order to me 3 hours later and still nothing the only reason i gave it 1 stars is because i cant give it zero
Ed A . 2015-06-07
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I ordered the meat lasagne the Penne Amatriciana and some garlic bread. So where do I begin the meat lasagne was not a meat lasagne it was mush in a box covered in cheese and it tasted like gloop and for some unknown reason there was courgettes in it instead of Lasagne sheets The Penne Amatriciana on the menu it states that it come with Tomato sauce, fresh garlic, bacon & onions. none of these were in what i ordered instead i got the the Penne Arrabbiata which is spicy i had given that to my 6 year old child it burnt his mouth out and had him crying for over a hour i had a mouthful myself and it was too spicy for me and I'm a bloke who can handle spice i phone Door2Door Pizza and they admitted they got my order wrong (still dont know how thats possible the computer had everything writen down) and then told me to wait 30 mins and they would redeliver the correct order to me 3 hours later and still nothing the only reason i gave it 1 stars is because i cant give it zero
Ed . 2015-06-07
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Fantastic lovely food great value for money
Mark . 2015-05-25
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Ribs were uncooked and chips were uncooked. Burger didn't even come with lettuce. Highly recommend not to use them
Raj . 2015-05-22
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The food was disgusting and grim everything was deep fried twice and they didn't have half my order so substituted it absolutely disgusting never ever again yuck!
Sabia . 2015-05-18
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Good pizza, good wings, great service. Cheers guys!
Graeme . 2015-05-11
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Cakes just came out of the freezer and they were quite late with the delivery and didn't even ca to inform that they would be late
Raj . 2015-05-03
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Got the order wrong and was very rude when asked to change it and still done nothing about it
Michelle . 2015-05-03
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ordered my food it never came tried to call them no answer
Liam . 2015-04-26
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These people are rude and thieves. They don't bring any change at all!!! AVOID LIKE THE PLAGUE!!!!!
Jules . 2015-04-18
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Through human error I entered the wrong postcode, and received a call from the formentioned takeaway informing me of this. The caller then proceeded to tell me I should not have ordered the meal until I had checked that I had put in the correct postcode, I apologised before being told that I was incompotent. Will not be using this service again.
Lucy . 2015-03-24
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189 Opinions
Ordered for delivery - arrived early and piping hot. Will definitely order again.
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I have taken the pizza from this store when I came home and open the box it’s totally burnt. Customer Service is also very very bad.
122 Opinions
A very small portions of dry Doner and Chips on their own with no salad or anything. The doner tasted old as well. :-(
1065 Opinions
Awful. I had pizza and it was tepid, floppy and undercooked. Probably one of the worst pizzas I’ve had in 50 years. The staff look clueless.