DonerBab in Dudley

Food absolutely terrible, ordered a large order for the family, the food made us all so ill just after eating it. We won't be going again..!!

My father recently stayed at the hotel (booked for 3 nights, only stayed for 1 and did not get the refund back for the 2 remaining nights). He also received a parking fine even though he registered his car plate at the reception. I called on his behalf to ask the hotel to cancel the parking fine. I spoke to Catherine who is the manager there, she reassured me that if I email her the fine letter and the invoice she will email the company to cancel the fine. 2 weeks go by, I haven't hear anything. I then went on to contest the fine myself and sent all the evidence to them (email correspondence with the hotel). I then, for the 4th time, tried to call the hotel and to get through to Catherine. She could not recall talking to me 2 weeks prior so I reminded her of the situation, and told her I also contested the fine. She then started raising her voice at me saying 'now you gonna lose the case! I told you to leave it with me!', btw she never told me not to contest it and if I do I'd lose the case (even though my dad was a guest at the hotel and registered his car). I told her I was worried because it's been 2 weeks and no communication from her, she then said 'you worry too much' I kindly asked her to lower her voice and try to understand my frustration- mid sentence she put the phone down on me, I tried calling back- phone engaged, they most likely blocked my number. I was absolutely shocked- not only they didn't solve the issue, the manager was extremely rude and unprofessional without any desire to help. This interaction is not even worth 1 star. Absolutely terrible service!! Please avoid this place at all costs!

Ordered a delivery and food arrived cold and unappetising. When I contacted them they said it was delivered in the right amount of time so they must have lots of unhappy customers

Firstly, I was overcharged by £1.30, not a lot but was very sneaky. . When I challenged this, I was told I owe them more money. Secondly the food was truly inedible. The oil used is very old and the chips had obviously been ‘cooked’ several times. Truly awful.

Took money first then served eyeful of green chips that were cold ! Worst chip shop i have ever been to ! That's probably why it was empty. NEVER AGAIN !