Donatellos in Warrington

Just had a lovely family meal where all the food was perfect. The service was amazing and even though I made the mistake of ordering something I shouldn’t have due to an allergy but completely my fault. It was taken away without any fuss and at no extra charge I was given something else. I’ve never had a bad meal here and can’t wait to return

I've been here a few times and the food is always good! I recommend the Penne Supreme and Pollo Sophia; the staff are friendly and attentive, with a nice relaxed atmosphere

Having dinner with family ( Paul and Marion ) thank you for letting us stay with them and of course a pre birthday dinner for Paul 🦘🦘🦘

Wonderful dining experience! The food was delicious, and the staff were incredibly welcoming. Can’t wait to come back!

Not been for years. Loved it just as I always did. Gorgeous food. Great staff, attentive and funny. Will be back soon

Good varied menu, excellent quality food and friendly service in smart surroundings

Haven’t been here for a while but had seen a few bad reviews on here, I needn’t have worried, my husband and I went last night and had a lovely meal, the food was as lovely as always and the staff were very friendly and efficient. We won’t leave it as long to come back again

Great food in a great restaurant, staff and service was first class too

Excellent food and service. Regular customers for many years. Never had a bad meal and cannot fault the service. All the staff are friendly and helpful

Visited with my friend, The chicken (Pollo Sophia) was burnt and It was inedible. It was sent back and I couldn’t eat the second plate either, the presentation was awful too. I left that & did not eat it. I left hungry after waiting over an hour for my meal. The waiters knew I wasn’t happy as I made it clear. They never offered me any reduction in the bill and all I got was a sorry.. then they sent the young girl up to give us the bill.. Not happy at all.. I asked if it was a new chef and he said yes.. Well you need a different chef. Won’t be returning there! awful!

A memorable experience, visited tonight for our wedding anniversary and my friends birthday! Have to say, it was one of the best dining experiences I have ever had bar none! Attentative staff, pleasant surroundings and the rib starter and meat balls main was to die for. I would recommend this place very highly if you want to experience Italy on your doorstep. Top marks guys!

Service is brilliant. Food 10/10

Nice little Italian great food, at a reasonable price.

Yet again another fantastic night at Donatello's! The food was delicious as usual and the staff were as friendly and polite as always. I'll never tire of coming to this restaurant as the atmosphere and service are spot on! keep up the great work. Thank you. 😊

Nice place, nice food, the only problem is you can't go to the bar and buy a drink and pay for it and when there's 22 of you it's a big problem working out who owes what especially when they also put 10% on the bar tab so they make more money from you by not letting you near the bar.

Would highly recommend, as the food was delicious.

Visited here today for my daughters birthday four Adults three kids under six , the service was attentive but standard , the food had no real highlights ribs were good but my wife’s carbonara was tasteless pancetta was cooked to death no seasoning, my sons lamb ragu was seriously lacking in lamb and flavour , I had the penne supreme this was the best dish but wife done that no no I’m fine with the carbonara so waved good bye to my penne supreme . Daughter ordered the chicken and prosciutto special she said bland as well no seasoning . Kids had pizza and spaghetti. The drinks were expensive for soft drinks and then the added a £15 service charge , we always tip well and thought that this for a table of four adults and three kids under six was taking the mick , don’t think we would return

Delicious food, pizza was amazing , brilliant service great atmosphere!

We alllllways have a great meal here but tonight the desert a special orange cake with caramel was the best desert in all of my 54 years !! Well done .

When we arrives we were greeted nicely. After 10 mins was seated. The food was very nice with the open pizza oven and service was okay. The overall atmosphere was dull though no candles or any type of condiments on the table and was no background music to cut over the very loud noise of people talking

Great last minute choice to stop for something to eat. An unexpected delight!

Great place for a group meal service was good and food was very nice and tasty. Only a slight negative was it is a very noisy echoey venue and it was hard to hear everyone in our group. Would highly recommend the veggie pasta option it was fantastic.

The poor review is not down to the food as this was really good! Very tasty and good portion size. Our experience of going to this resteraunt was spoiled by the man who was front of house. He was rude and very arrogant and we were made to feel an inconvenience on arrival and when we paid. He let the rest of the team down who were also nice. I'm wondering if there are any vacancies at Karen's in Prestwich for this man?

Food was tasty but took ages to arrive. Service was appealing from the front of house man. He was extremely rude (an understatement) and told us that he didn’t have to calculate our bill for us. Laughable! Unfortunately the evening was ruined by this rude individual, not to mention the waitress with a terrible attitude. Disappointing as we spent a lot of money in the restaurant. Credit is due to our lovely waiter who looked after us and was friendly, he was about the only approachable person in this place.

Food, service and atmosphere at 5/5*****

Giving a meat dish to a vegetarian. Not good enough!!!

Had a excellent home made belly busting Sunday Lunch a couple of weeks back. Quality ingredients used. Well worth the price ! Recommended.

Had a birthday meal here, was nice but once we'd eaten & had drinks, no desert - we was asked for the table cos they had another booking! Just felt abit rushed & people in my party did too! Was lovely, clean & staff friendly - reasonable prices too.

The best pizza in the north, and the service is top-notch

Beautiful place with amazing food and service. Will be going back soon

Good food and good service . Will definitely go again

Great Italian cuisine and perfect location to celebrate birthday

We used to love here but after yesterday's meal I will very much doubt we will be back prawn cocktail no flavour at all garlic bread with cheese was swimming with oil found a hair in my starter and said it was of a pastry brush which is absolute crap no pastry brush needed for a prawn cocktail and little do they know I work in a kitchen and a pastry brush hair doesn't bend like human hair so was 100% human hair which is just vile Sunday dinner was microwave mash literally the only thing worth eating on there was the lamb which was really nice but most definitely won't be going back in a hurry birthday meal absolute ruined

We loved our experience at Donatello's. We received a very warm welcome, the staff were so lovely, always very smiley and making jokes with the kids. The food was perfect, especially the lasagne! We will definitely be returning ☺️

Great meal great service great atmosphere. The kids loved it as did the adults. One of the best

5/5 we have been visiting Donatellos as a family for at least the last 15 years. We try to visit at least once a month and we really enjoy visiting. Food is always amazing, but on the very rare occasions something is not right. They will be more than happy to put right and correct. We love it here. Keep up the amazing work.

Really poor service We have been going to Donatello's for family occasions for 30+ years. But, we're done. The New staff that we had serving us were awful. All the usual staff were there, not a problem with them. The new young ones are in the wrong industry. It wasn't cheap We were there 3 hours Sat waiting for an inefficient kitchen, that was with pre ordering Served by table staff that really didn't want to be there time to find somewhere new

We have been many times food is always outstanding service is second to none . Always a warm welcome and family atmosphere. I would always recommend this lovely restaurant . Cleanliness is top notch

Delicious food, amazing portions for a great value. Sooo good! 🍝

Excellent food and service. Would definitely recommend to anyone who likes Italian food.

Great Italian restaurant. Been many times and always enjoy it. Good service. Always busy so recommend booking well in advance. Great selection of delicious dishes, mainly pizzas and pasta, plus some tasty chicken dishes. Garlic bread with cheese is top quality. Lovely place for a casual or special occasion.

This place is noted for its tasty food, and our latest visit didn't disappoint. Only negative for me was the size of my Gnocchi dish, I found it very tasty but a little small, and the practice of adding a service charge has crept in. I usually boycott places that do this.

I love this restaurant but last night was disappointing. We had to ask for everything drinks dessert menus desserts made to feel invisible. We shared a garlic bread which was nice. My main meal was King Prawn linguine with cherry tomatoes. I had 1 1/2 cherry tomatoes and 5 prawns not king prawns. Most of the dish was pasta and it was not hot. The others with me said their meals were good. The restaurant was busy but it’s no excuse. We will be back but I hope I have a better experience

I love this restaurant but last night was disappointing. We had to ask for everything we were made to feel invisible. One waitress never smiled at all. Garlic bread starter was nice. My main meal was King Prawn Linguine with cherry tomatoes. I had 3 halves of tomatoes and 5 prawns not even king prawns. Most of dish was pasta. Not worth the money. Very disappointing

We visited on Mothering Sunday, before we even arrived the restaurant were extremely helpful in accommodating an increase in our party size. The service was perfect, very friendly, homely environment. Food was exceptional, we enjoyed a selection of starters, pizza, pasta and a la carte. The special gambaroni starter was delicious, as was the lemon dessert. Can't wait to visit again soon. Thank you for a great dining experience.

Arrived at 5pm for pre theatre meal, to be told I had no booking.I had written conformation.A rowdy table was found in-between 3 birthdays, 45minutes later the steak arrived, and the pasta. Steak was tough, and pasta was cold.We were told to leave at 6pm as table was required. We paid £47 and left. 1 hour later the receptionist called me by mobile, he said your table is here for you why did you not turn up !I told him we left 1 hour ago and have the £47 receipt.Will not be going here again.

Celebrated my Son’s 18 th here last night. Amazing service and allowed personal touches. Can’t thank them enough. Food was amazing. Been here a few times and always impressed. Highly recommend.

We booked a family party of 14 including 3 babies. The service was brilliant from my first phone call. They accommodated our large group and asked for pre orders. Service was brilliant, everyone commented on how lovely the food was (we all ordered different dishes). It has a really friendly feel and we all felt very welcome cannot recommend enough

I have been a frequent visitor to this restaurant which goes back many years. It used to always be a favourite of mine & I would have said it was usually good value for money. We booked a table for a special meal on Valentines Day night. Neither myself or my Husband were drinking that night due to working the next day. He ordered a Diet Coke & I ordered a lime & soda. When the bill arrived at the end I could not believe that my Husband’s Diet Coke cost £4.50 & my lime & soda £4.20! I would consider that to be really expensive for a lime & soda as most places would usually charge around 85p or even £1.00 fir this drink as it’s considered to be a cheap drink. They are also now adding a service charge which is something they never used to do. I was so disappointed. I would have normally left a generous tip for the staff as we are usually very happy with service, food & drinks. Very disappointed as this made the meal expensive. This has definately put me off going back there again. Such a shame as it seems like they are getting very greedy with their prices. Pasta dishes have also gone up from about £10 to £13 as well!

I have been to Donatello a number of times over the years and have never had one bad meal. Everything is always fresh, tasty, delicious! I especially enjoyed calzone, ribs, risotto and the nduja pasta. Service is always friendly and helpful. Cannot fault this restaurant at all!!!!

Good family meal with plenty of choice. Staff very welcoming.

Service from walking in the door was top class, Starters arrived quickly and were extremely tasty. Main courses were fresh and vibrant. Would we come back, definitely. Super experience.

We were surprised how poor the food was compared to previous visits. To come away from the restaurant knowing the best part of the meal was the Garlic Bread, says everything. I chose the meatballs and i imagine they were prepared at the restaurant, but could not help thinking that they tasted like they had come from a tin, with a lack of good flavour and very solid. I have had way better at other Italian restaurants, my wife thought her dish was decidedly average, which is a real shame, as we had previously enjoyed visiting on a number of occasions. I noticed the menu has changed since we last came here and so had the prices. We may go back sometime, but not for a while now and hope the food improves?

Booked at short notice on a Sunday evening when it was packed. Attentive staff, good food & lovely atmosphere. What more can you ask for to finish the weekend??

Very nice, clean lovely, cosy place with nice food and service, I will back

Fantastic meal here on Christmas Eve. Great atmosphere and fantastic food as always.

Wonderful early evening meal here again. I had the ribs as a starter, plenty and very tasty. For a main I chose pollo diavola, spicy and again very tasty, veg and potatoes cooked perfectly. Quite noisy with a few birthday parties in but everyone out enjoying themselves. Very attentive staff too.

Awful well what can I say staff loverly but to be honest it was a bit like a staff canteen very noises and bright and when our food arrived it look like it was thrown on the plate after tasting it the meet balls was cold and under cooked well raw and did not taste right we were compensate with a pizza but to be honest wasn't the best asked for it to be spicy and it was just sweet and tasteless found the hole exsperes over priceed and Awful will not be returning ever

We had an amazing experience today for dinner at Donatello Restaurant! Amazing food and great staff! Wowwwww! Thank you!!! Birthday dinner, 20 adults and 6 kids.

Great atmosphere, reasonably priced and large portions of beautifully cooked, delicious food.

Speaks volumes when it's full on a Tuesday evening. Great food and friendly staff

Great Italian food , great staff

My favourite Italian! Was introduced to Donatellos by my sister, loved it that much i suggested we should go again, so we did - since then I have been been a couple times with the other half and just cannot get enough. My favourite is the nduja pizza, dough and ingredients are so fresh, the variety of Garlic breads is surpreme and the misses loves the pasta but yet to choose her favourite dish. Staff are friendly and always available, highly recommended! Parking available opposite the establishment. Just wish they were closer for delivery! ;)

Very nice place, chatty staff where nice and friendly. The food was great 👍 recommended.

Beautiful food , excellent service 👌

Excellent food, great atmosphere and brilliant staff. Have been infrequent visitors for many years, have watched it evolve into today's offering which remains a first class night out. Thank you all

Went for Xmas Eve and was really looked after excellent food and service well. Done dons we love you

Probably the best Calzone I've ever eaten in Warrington and the tangy ribs starter is more like a main due to the sheer size. Amazing food. Highly recommend.

Nice restaurant and good food but service felt a little awkward at times and with it being very open was really loud

Was noisier than Mr Smith's! Full of once a year birthday party. But it was Friday so my bad I guess

Have been coming here for years to celebrate birthdays etc.this visit was a big disappointment food was cold and soggy pizza and what happened to the portion sizes ? Minimal bolognaise sauce can honestly say worst visit I’ve had and will not be coming here again which is sad but the meal was horrible

A wonderful restaurant with great food, amazing staff and a wonderful atmosphere. I would highly recommend booking in advance.

The best restaurant in Warrington by a country mile. Always first class service and food. Very well priced!!

The food is quite tasty, nothing really to rave about. Which is a shame because it used to be the best in Warrington IMHO. I had a Rigatoni dish and could count the pieces of pasta (11 in total!). I pesonally dont think the portion sizes are fair for the prices charged. Not a fan of the 12.5% automatic Service Charge added to the bill at the end. Atmosphere was lively and the staff were clearly rushed off their feet, maybe a need for some additional staff.

It is a very tasty Italian restaurant. Price is reasonable. Recommended.

As always that make every occasion better. Fantastic food and service too!

Lovely neighbourhood restaurant. Great menu. Lots to choose from. The food and service were also great. The atmosphere was brilliant. A mixture of couples, families and groups of friends which added to the vibe. Will definitely go back next time I’m in the area.

Fabulous meal and lovely staff.

Great atmosphere, service. Everyone enjoyed Their meals .

Lovely food, great staff, nice buzzy atmosphere

Food was delicious but service from one of the young girls who served us was poor - blonde girl with a number of face piercings. Basic questions felt like a chore and were met with a sigh and an eye roll. Hopefully just a bad day at the office for her😊 We will still absolutely return for the pizza and the fantastic service from the rest of the staff though!

Great food, great service, lovely atmosphere and well priced

Brilliant food and great service, definitely will be going again.

Nice Italian restaurant to take your Mrs to.

A group of us went to this eatery last nite. The food was fab , staff were fab . However on receiving our bill we noticed a £23 service charge. Now im not tight and always tip however i feel this should be the customers choice and not automatically included on the bill at a rate of 10% . This has annoyed me and although upto then our experience had been a good 1 it put a blemish on a good evening. Does this service charge go to our server or the business? I would look at changing this policy

Food was 10/10 from starters to dessert, service was great, couldnt fault our visit, we will be returning.

Very bad costumer service by a young man, not sure of this name. awful manners, very disappointed as the food was amazing!

Never thought I'd find myself writing this about Donatellos. We've been going there since it first opened as we were locals. After moving away, we still went there for each of our families birthdays. We went the week before last and the unthinkable happened. A vegetarian dish was served with meat in it! The staff apologised before turning on our waitress who wasn't the one that took the order yet the kitchen staff blamed her. She was in tears. The bill came at the end of the meal (£90 for 3 of us), the dish in question was still on the bill, no free dessert or drinks. I apologise now to the staff for my words as I left but it was shocking. I guess all good things come to an end, this relationship definitely has.

Had a wonderful evening at Donatello Restaurant. Excellent service, excellent food, excellent venue. Would highly recommend to everyone. Many thanks Donatello. Peter

The ribeye steak and pizza were really good, definitely be going back

Love this place, food fantastic,staff are friendly, looking forward to going back

Lovely food however the service was slacking waited 20 minutes to order dessert and then a further 15 minutes for this to come out my partners main came out 5 minutes after mine as well. Was surprised to find the dessert still on the bill

Great food and great staff this afternoon as always. Thanks

Always excellent food and friendly service.

Excellent tasting food but if your hungry don't bother not even enough to fill up a child on the plate. But food is very tasty if your after a small meal or on a diet. Service is hit and miss to be honest will depend on the night. Used to love the place but the tiny portions and now hit and miss service doubt I'll return anymore.

Went for a birthday meal.20 of us. Everyone had different food from the menu.. All satisfied.. All delicious... Service was excellent considering the restaurant was full to capacity & serving take away customers.. Would definitely recommend.. All friendly staff.. Very welcoming & helpful.. Loved it!

Amazing food, could be bigger portions but still worth the money

23/08 Took my daughter for a pizza but hers had soggy bottom and she said she prefers pizza at Ego in Lymm hence 1star down Also were sat by air con and food got cold quickly Better next time 11/08Today-firts day after oven upgrade. Stone bread and pizzas to die for. Amazing. Many of the staff are Italian which makes it even nicer experience. 1 star down for atmosphere as very loud customers are not advised to tonne down. 4 months ago (1 star then) Unfortunately will not fully revise food as customer service let you down. The drinks from the menu unavailable and we were abruptly asked to leave as table was needed although still had drinks and were given dessert menu. The bill was put on the table with a statement, sorry we need the table ' after 1.5h . I should ask for a refund fir the last 2 drinks in fact. Wont go again

Been going her for 20 years,its prob the best now its ever been

Amazing food, great service and a lovely atmosphere. Also easy parking right next to the restaurant.