Donatello's Pizza in Newport

Not the best, food just a bit weird and took a long time to get here.

Not the best, food just a bit weird and took a long time to get here.

Not the best, food just a bit weird and took a long time to get here.

Not the best, food just a bit weird and took a long time to get here.

Pizza best I have ever ordered from anywhere in Newport so far, came 30 minutes faster then expected, and free delivery excellent service, plus the prices are very reasonable I will definitely be ordering from here again, and I will be recommending it to everyone I now who wants a good meal in Newport. Order from here you won't be disappointed.

Pizza best I have ever ordered from anywhere in Newport so far, came 30 minutes faster then expected, and free delivery excellent service, plus the prices are very reasonable I will definitely be ordering from here again, and I will be recommending it to everyone I now who wants a good meal in Newport. Order from here you won't be disappointed.

Lovely experience. Food was delicious, the best kebab I have ever had. Pricing was very reasonable, plenty of food left over to snack on later as needed to fill the £15 minimum requirement. But not complaining ! Delivery was about 10/15 minutes late but most likely due to my house being awkward to find (many people have this issue). But delivery driver was polite and had very good customer service skills. Overall would order from here again! Looking forward to it already.

Lovely experience. Food was delicious, the best kebab I have ever had. Pricing was very reasonable, plenty of food left over to snack on later as needed to fill the £15 minimum requirement. But not complaining ! Delivery was about 10/15 minutes late but most likely due to my house being awkward to find (many people have this issue). But delivery driver was polite and had very good customer service skills. Overall would order from here again! Looking forward to it already.

Just love the curry sauce. And ask for my chips well done thay were the spot on. Need more stuff on the menu.

Just love the curry sauce. And ask for my chips well done thay were the spot on. Need more stuff on the menu.

Food took an hour and 15 mins to arrive. Pizza was stone cold and as if it had been made a long time before delivery. When we called to request a replacement it took 3 times for the phone to be answered (went to voicemail twice before) When we eventually got through the member of staff could not have been less interested and actually asked if we could put it in the microwave! When we declined this suggestion and requested a replacement we were told it would a while, despite them being less than a mile away and us already waiting so long. To be honest the staff member could not have cared less. Instead we requested a refund which we were told would come back with the driver. 30 mins later and we still weren't refunded so we contacted Just Eat directly who spoke to the takeaway and then we received a callback from a different member of staff who offered a 'free' large pizza next time. When we informed him we would not be ordering from there again he reluctantly agreed a refund (which had already been agreed as far as we knew!) Eventually almost 2 hours after the initial order we had half the food and a refund for the cold pizza. We aren't at all happy and would absolutely not use again.

Food took an hour and 15 mins to arrive. Pizza was stone cold and as if it had been made a long time before delivery. When we called to request a replacement it took 3 times for the phone to be answered (went to voicemail twice before) When we eventually got through the member of staff could not have been less interested and actually asked if we could put it in the microwave! When we declined this suggestion and requested a replacement we were told it would a while, despite them being less than a mile away and us already waiting so long. To be honest the staff member could not have cared less. Instead we requested a refund which we were told would come back with the driver. 30 mins later and we still weren't refunded so we contacted Just Eat directly who spoke to the takeaway and then we received a callback from a different member of staff who offered a 'free' large pizza next time. When we informed him we would not be ordering from there again he reluctantly agreed a refund (which had already been agreed as far as we knew!) Eventually almost 2 hours after the initial order we had half the food and a refund for the cold pizza. We aren't at all happy and would absolutely not use again.

Food was okay. Ignored comments section when ordering. Delivery man didn't know how to handle money and when opened my 16" pizza was in fact a 14" pizza. Won't use again.

Food was okay. Ignored comments section when ordering. Delivery man didn't know how to handle money and when opened my 16" pizza was in fact a 14" pizza. Won't use again.

Terrible delivery, non existent customer service and lousy food. I paid for a burger that wasn't even delivered and what did come wasn't worth waiting the ridiculous amount of time it took. Not had such a poor experience for a long time, I was fuming...never again. 0 stars is my preferred rating.

Terrible delivery, non existent customer service and lousy food. I paid for a burger that wasn't even delivered and what did come wasn't worth waiting the ridiculous amount of time it took. Not had such a poor experience for a long time, I was fuming...never again. 0 stars is my preferred rating.

Didn't turn up waited from 7pm till 845pm no food don't waste you're time

Didn't turn up waited from 7pm till 845pm no food don't waste you're time

Good takeaway, highly recommended

One more time. 3 happy people served with some good tasty food.

One more time. 3 happy people served with some good tasty food.

Good takeaway, highly recommended

Nice food and quick delivery. Part of my order was not available at the time but I had a phone call within minutes of order to arrange a replacement that I was happy with

Top food!! Real quality and good service. Don't knock them until you try. Thanks guys Highly recommended!

Top food!! Real quality and good service. Don't knock them until you try. Thanks guys Highly recommended!

Nice food and quick delivery. Part of my order was not available at the time but I had a phone call within minutes of order to arrange a replacement that I was happy with

Danny and the boys are awesome. Quality, taste and delivery time - never let me down. I tend to order atleast 3 meals a week. Good portion and full filling. Keep up your hard work guys.

Danny and the boys are awesome. Quality, taste and delivery time - never let me down. I tend to order atleast 3 meals a week. Good portion and full filling. Keep up your hard work guys.

Horrendous food after waiting an hour and a half for it to turn up, when i phoned to ask where my order was I was told that "they were busy" - no apology for the lateness. I like a spicy curry but the thai ones we ordered were so spicy they were inedible and after a heroic attempt at eating them we had to admit defeat and throw them in the bin for fear of the repercussions to our digestive systems. Avoid.

Horrendous food after waiting an hour and a half for it to turn up, when i phoned to ask where my order was I was told that "they were busy" - no apology for the lateness. I like a spicy curry but the thai ones we ordered were so spicy they were inedible and after a heroic attempt at eating them we had to admit defeat and throw them in the bin for fear of the repercussions to our digestive systems. Avoid.

My food was hour late and greasy couldnt even eat it was not cooked and all very poor never eat from there again

My food was hour late and greasy couldnt even eat it was not cooked and all very poor never eat from there again

Food was very poor and greasy. I have never seen chicken chow Mein with broccoli and cauliflower in it far to much soy sauce. To me it was if the Chinese food was not cooked by a Chinese chef. One to avoid if your looking for good Chinese Food

Food was very poor and greasy. I have never seen chicken chow Mein with broccoli and cauliflower in it far to much soy sauce. To me it was if the Chinese food was not cooked by a Chinese chef. One to avoid if your looking for good Chinese Food

I don't usually leave reviews but if I can save someone from wasting money it's ok .....the worse meal I've ever had ....it all tasted the same and tasted like fish ....Chinese gravy was just cheap gravy granuals...even my cat wouldn't eat it .....One word .....minging .....don't buy

I don't usually leave reviews but if I can save someone from wasting money it's ok .....the worse meal I've ever had ....it all tasted the same and tasted like fish ....Chinese gravy was just cheap gravy granuals...even my cat wouldn't eat it .....One word .....minging .....don't buy

Food was greasy & the chicken was nothing more than cheap offcuts (foul!) Delivery driver was polite enough, and delivery time was as stated.

Tried as free delivery AND 20% off BUT....Completely tasteless. Sauces like water. Pots not filled to capacity. 4 quarters of prawn toasts for 3.30?? I I couldn't even finish it.

Tried as free delivery AND 20% off BUT....Completely tasteless. Sauces like water. Pots not filled to capacity. 4 quarters of prawn toasts for 3.30?? I I couldn't even finish it.

90 minutes late, after phoning dozens of times, refunded some money as a result, phoned again ad food awful, collected by restaurant following day, still waiting on full refund

Food was greasy & the chicken was nothing more than cheap offcuts (foul!) Delivery driver was polite enough, and delivery time was as stated.

Food was really good & delivery was very quick! My new favourite chinese. Will definitely be ordering again.

Food was really good & delivery was very quick! My new favourite chinese. Will definitely be ordering again.

Absolutely disgusting meal. Have never had meat that crumbled into mush before and has no texture to it. Noodles were stodgy prawn crackers were very greasy. Definitely one to avoid in future

Absolutely disgusting meal. Have never had meat that crumbled into mush before and has no texture to it. Noodles were stodgy prawn crackers were very greasy. Definitely one to avoid in future

Food was good and fresh portion was ok Loved it thanks

This was the first time I had ordered from here. When I hadn't received my order after waiting an hour, I contacted the shop to be told it had just gone out. I then waited another half an hour for it to arrive as the delivery driver had gone sick and the lady that was delivering didn't know where she was going.I did say that my food was probably cold by now but as I had already paid on-line for it I was offered 20% discount on my next order. This is an offer which is already being given so felt it wasn't much of a gesture to be honest. The food wasn't the best, chips were really greasy and the vermicelli was very dry, so doubt I will order again.

Have ordered here twice now, food has been brilliant! chicken Chowmein was miles better and tastier than the Cardiff wok to walk! Also I'm quite a fussy person when eating so when I make special requests on notes they always get it right!

Have ordered here twice now, food has been brilliant! chicken Chowmein was miles better and tastier than the Cardiff wok to walk! Also I'm quite a fussy person when eating so when I make special requests on notes they always get it right!

Very poor all round even the second delivery had items missing

Food was good and fresh portion was ok Loved it thanks

Waited over an hour only to receive a phone call telling me it would be another 25 mins. what a waste of time. do not order. You in msg peddling hunger inducing time wasting benefit stealing monkeys !

Waited over an hour only to receive a phone call telling me it would be another 25 mins. what a waste of time. do not order. You in msg peddling hunger inducing time wasting benefit stealing monkeys !

Very poor all round even the second delivery had items missing

This was the first time I had ordered from here. When I hadn't received my order after waiting an hour, I contacted the shop to be told it had just gone out. I then waited another half an hour for it to arrive as the delivery driver had gone sick and the lady that was delivering didn't know where she was going.I did say that my food was probably cold by now but as I had already paid on-line for it I was offered 20% discount on my next order. This is an offer which is already being given so felt it wasn't much of a gesture to be honest. The food wasn't the best, chips were really greasy and the vermicelli was very dry, so doubt I will order again.

90 minutes late, after phoning dozens of times, refunded some money as a result, phoned again ad food awful, collected by restaurant following day, still waiting on full refund

Not only have they changed menu but not updated and the food they sent was not what was ordered. Was offered a refund which was a lie. Never had and got called a lier more then once. NEVER AGAIN WILL I ORDER FROM THIS PLACE AGAIN.

I would recommend that absolutely no one orders from this takeaway! Almost unedible. We ordered chips, curry, king prawn chow mein, crispy shredded beef and mushrooms. First of all I get a phone call telling me there are no king prawns left and they will have to use normal sized prawns and they don't have many mushrooms so can they mix them in with vegetables... The delivery came and the only thing I could physically eat was the chips. The noodles were vile and had approximately 3 prawns in amongst them. The crispy beef tasted like cardboard and was put with raw onions and no sauce. The mushrooms were also close to being raw. Please do not waste your money here.

I would recommend that absolutely no one orders from this takeaway! Almost unedible. We ordered chips, curry, king prawn chow mein, crispy shredded beef and mushrooms. First of all I get a phone call telling me there are no king prawns left and they will have to use normal sized prawns and they don't have many mushrooms so can they mix them in with vegetables... The delivery came and the only thing I could physically eat was the chips. The noodles were vile and had approximately 3 prawns in amongst them. The crispy beef tasted like cardboard and was put with raw onions and no sauce. The mushrooms were also close to being raw. Please do not waste your money here.

Food was excellent and delivered in the time they had promised.

Food was excellent and delivered in the time they had promised.

Not only have they changed menu but not updated and the food they sent was not what was ordered. Was offered a refund which was a lie. Never had and got called a lier more then once. NEVER AGAIN WILL I ORDER FROM THIS PLACE AGAIN.

Lovely food fresh food will order again

The whole meal was disgusting, didn't enjoy the food at all and will never order from there again.

Arrived late, food was greatly disappointing, prawn crackers were over cooked, food seemed like it had been reheated.

Arrived late, food was greatly disappointing, prawn crackers were over cooked, food seemed like it had been reheated.

I'm sorry but the food was not great! Ordered sweet and sour chicken balls which turned out to be breaded chicken balls cooked in sweet and sour sauce so all the covering disintegrated. The fried rice for my taste had far too much oil and the popadoms were bendy. I wont be using them again but service wise they were very efficient and quick.

I'm sorry but the food was not great! Ordered sweet and sour chicken balls which turned out to be breaded chicken balls cooked in sweet and sour sauce so all the covering disintegrated. The fried rice for my taste had far too much oil and the popadoms were bendy. I wont be using them again but service wise they were very efficient and quick.

20 mins over the estimated delivery time. Hair found in curry (looked like a dog hair). Some items substituted or left out.

20 mins over the estimated delivery time. Hair found in curry (looked like a dog hair). Some items substituted or left out.

Third time ordering lovely halal chinese my favorite place

Fresh great food wonderful . Thanks

Food was cold on arrival and I be honest not very nice at all chicken balls were hard and chicken was very dry won't order from there again

Food was cold on arrival and I be honest not very nice at all chicken balls were hard and chicken was very dry won't order from there again

The whole meal was disgusting, didn't enjoy the food at all and will never order from there again.

Disgusting. Worst tasting takeaway I've ever had. Threw 90% of it in the bin. Regretting the 10% I did eat as I'm now stuck on the toilet. Avoid!!!

Disgusting. Worst tasting takeaway I've ever had. Threw 90% of it in the bin. Regretting the 10% I did eat as I'm now stuck on the toilet. Avoid!!!

the food was very nice. food was authentic not the normal cheap takeaway even their chicken ball was original all sauces were nice its a great place if you want to eat the real thing order here real deal thanks

was very unhappy with my meal that i ordered... the house satay was very disappointing, 4 mini skewers with a small pot of sauce.... the prawns in the singapore chow mein had hard tails left on them which for my grandfather was very difficult to eat, to the point he didnt bother!! very unhappy

Terrible. The food was unbearable the ribs were burnt the curry sauce was watery. There was nothing nice from here. Will never order from here again.

Terrible. The food was unbearable the ribs were burnt the curry sauce was watery. There was nothing nice from here. Will never order from here again.

was very unhappy with my meal that i ordered... the house satay was very disappointing, 4 mini skewers with a small pot of sauce.... the prawns in the singapore chow mein had hard tails left on them which for my grandfather was very difficult to eat, to the point he didnt bother!! very unhappy

driver went to 3 house before noticing me waiting at the door nearly gave my food to a guy on the street which if i had paid in advance would have taken it the only reason the guy didn't take the food was because the driver asked him for the money i was watching this unfold in front of my eyes the driver then told me that i had to pay an extra pound because i hadn't ordered enough even thou i ordered the amount the website told me was the minimum he then realised he cant charge me extra because of his own mistake. oh and the duck was inedible over cooked and still full of spongy fat the rice was awful i cant descibe how let down i was with this food

They had none of the food we ordered, and what we did get was discussting

Food was diferent but really tasty, was like a real freshly cooked meal. The downside was smaller portions and no Free salt & pepper chicken wings for orders over £15.00 as advertised when i spend £20,i didnt even had prawn crackers.!! I will be back tho because i loved the food so much.

Food was diferent but really tasty, was like a real freshly cooked meal. The downside was smaller portions and no Free salt & pepper chicken wings for orders over £15.00 as advertised when i spend £20,i didnt even had prawn crackers.!! I will be back tho because i loved the food so much.

They had none of the food we ordered, and what we did get was discussting

driver went to 3 house before noticing me waiting at the door nearly gave my food to a guy on the street which if i had paid in advance would have taken it the only reason the guy didn't take the food was because the driver asked him for the money i was watching this unfold in front of my eyes the driver then told me that i had to pay an extra pound because i hadn't ordered enough even thou i ordered the amount the website told me was the minimum he then realised he cant charge me extra because of his own mistake. oh and the duck was inedible over cooked and still full of spongy fat the rice was awful i cant descibe how let down i was with this food