Based on 186 opinions finded in 3 websites
Based on 186 opinions finded in 3 websites
Opinions
Calzone not up to usual standard rest was delicious. But please sort out yiur phone lines . Even if it's an emergency mobile till they sorted .
Janine Appleby . 2024-08-25
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Awful service. Took 2.10hrs for a £10 order. Chips were rock solid and cold. Calzone was OK, ish. Delivery driver ringing for directions and kept hanging phone up, looking for my house for 15 mins. Restaurant said 30-45 mins for food, clearly not. Rung up, said its next out, 40 mins passed once again. Shocking. Used to be one of the best around. Wouldn't recommend again, wouldn't buy from them again.
Aron Riley . 2024-08-17
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Very bland, lights are always broken and no seatinf
That Roblox Youtuber . 2024-08-09
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Poor quality and unacceptable delivery times.
0 0 . 2024-04-23
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Food is awful. Turned up 2 hours late. Staff are rude and have no customer service experience at all. I personally think a monkey could do a better job. Wouldn’t recommend any food what do ever. Very unhappy.
Hayley Moore . 2024-04-15
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Don't bother 2 hours of waiting for food to be lied to been told 20 minutes. 20 minutes goes by no food to call and be told we're making it. If you can't keep up with demand stop leafleting area 😤. All we ordered was 2 burgers
Sarah Roper . 2024-03-16
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I called them to order and they havent even done anything about it
Matthew Matiyenga . 2024-03-08
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Always good food from here never disappointed
nigel Kelly . 2024-02-23
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Donna meat looks like dog food they just losed a good customer hit that please for food 4 5 times a week but not any more avoid this place waste ya money on a better place 🤮🤮🤮🤮🥵 all so had to give it 1 star to post or would of been none
George Jepson . 2024-02-23
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So we ordered from don Pepe’s tonight but due to food allergies asked for mixed kabab without bread, delivered and charged £3 more, when questioned they said it was because they added more chicken, we didn’t ask for that we just asked for bread removing…. Absolutely disgusting attitude when I called
Nicola Rowe . 2023-12-22
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I was order food and received it after over 2 hours. The food was cold, some pieces of chicken from mix kebab was half raw...
Marta Dudkiewicz . 2023-12-01
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Stone cold food arrived after 1 hour 30 minutes wait, after a call to complain I was told they cannot refund but would replace the food. 1 and half hours later still no food.... disgusting!
laura goose . 2023-11-18
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Can't nock this take away order twice a week never had any issues with the food always been delivered on time and hot. Can tell its all fresh through the taste. Pizzas are on point
rebecca everitt . 2023-10-05
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Just had our 1st try from this restaurant, and must say we will be back it was very tasty and hot keep it up
Mark Mitchell . 2023-09-16
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Delivered on time food very hot delivery girl very pleasant no problem at all
Martin L Howells . 2023-09-01
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Better kebab meat than Town Kebab (in my opinion). The food is decent and the prices are good. Amazing chips. My only negative comment is that it is a cash only business. Which is tough in the digital world.
Matt Marsden . 2023-08-19
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Ordered a veggie hot shot, margarita pizza and Donna kabab all food came within 40 mins the veggie hot shot had pepperoni in it. This is disgusting as a vegetarian myself. I will never be ordering from them again.
Abigail Burgin . 2023-07-22
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The food has gone down hill allately but the service and atmosphere is bang on
Neil Greenwood . 2023-07-19
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Ordered 2 pizzas & pizza meal deal 7". Fresh pizza base, absolutely beautiful. Chips from meal deal were lovely too. No issues at all. Collected food from shop.
Jenny B . 2023-05-21
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Food was not bad delivery took nearly 2 hours
Craig Guest . 2023-03-04
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Ordered food and told I would be waiting an hour. So i said that was fine. Rang after an hour and half and lady wasn't very helpful amd said they were just doing it now. Rang back after 2 hours and was told they were very busy and they were just finishing it off now. Still waiting. I have 2 autistic children and now I'm having to keep them up hoping for our food to arrive. Not be going here again. Staff not nice and delivery is ridiculous. No apology. Still changed full price. I understand people are bust but don't keep fobbing me off.
Caz . 2023-02-25
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It is a very nice place to bring some grub back home
Charlie Salter . 2023-02-10
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AFTER MAKING AN ORDER A FEW WEEKS AGO,AND IT BEING 2 HOURS LATE WE CANCELLED IT AFTER SEVERAL TIMES BEING TOLD ONLY ONE DRIVER THEN ITS ON ITS WAY ETC,MADE AN ORDER TODAY TO BE TOLD THEY CANT FULFIL IT AS WE ARE ON THE BANNED LIST!!!!!! WHAT AN ABSOLUTE JOKE THIS TAKEAWAY IS.
Paula Mary Salter . 2023-01-03
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Worst burger I've ever had very greasy chips under cooked onion rings soggy
Jon Sams . 2022-12-27
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Placed an order on uber. 20 minutes later they cancelled my order. Fantastic service 👏 👏
Paul Hunt . 2022-09-30
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Ordered yesterday night the 20th of June. Ordered a chicken burger with Mayo & chips. Spent all day today in A & E being treated for bacterial food poisoning. Thankfully, after a hospital trip I’m much better but I would highly recommend staying away from this place. I also ordered my 2 year old chicken nuggets and chips, but she didn’t eat them thank god! I would of hated to see how poorly she would of been, I felt like I was dying. This can happen from people not washing their hands, not cleaning stuff properly, cross contamination. I don’t know what it was but I will not be ordering again.
Sarah Jane . 2022-06-21
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Fantastic service and food was out this world .nice one pep .Simon
Simon Jarman . 2022-04-02
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Best calzone av tried yet and properly nice pizzas
john platts . 2022-03-25
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Thought we would try a new takeaway. Deeply regret it. Other food was ok but wouldn't order it again. I had cheesy chips. Although they didn't look it they tasted burnt. They went in the bin
Kirsty Austin . 2022-01-22
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Food was nice. Didnt have to wait long. In my opinion the pizzas could do with a little extra tomato puree but as I stated. Great food. Polite staff. Highly recommend
Daniel Saunders . 2021-04-01
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One of the best pizzas I have had in a long time.
Andy Flower . 2021-02-03
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Amazing food. Perfect every time. Delivery lady is lovely and polite. Would highly recommend to anyone.
Adam Taylor . 2020-12-17
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I've been here last 6 year's, foods been bang on most times, however had a overcooked, dry, near enough burnt pizza delivered. Kids starving so.of course just munched in but through gritted tastebuds. Called, explained and got a very rude manager. Wont be using again and stated that, they wasn't bothered, sign of a great company that!
Jay Walls . 2020-10-10
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First time I have ordered from these on a friday night. I only ordered chicken nuggets and chips for my daughter and still waiting 2 hours later.. when it did turn up it was horrible and chicken was chewy and she didnt even eat it. Even I tried a piece and spat it out..... never again
Dan Arnold . 2020-08-01
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This is going to be one hell of a golf course
Tom Worstenholme . 2020-06-25
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This is the second time we have ordered from Don Pepes, the food is lovely and the service is great. We have ordered online both times, the delivery is quick and friendly too. We will definitely be ordering again. Thank you Don Pepes
Rebecca Newsome . 2020-05-11
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Absolutely fuming phoned for delivery they said they have no drivers and I couldn't collect then my next door neighbor gets a delivery 10 mins later fair to say they dont want custom n I wont be ordering from here again
Josh Slack . 2020-04-28
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Thanks to the guys at Don Pepes I'm a nurse and after a hard shift during these hard times I know I can order food that will be fast ... quick ... and delicious You guys are my heros xx
Julie Palmer . 2020-04-14
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Ordered a delivery waited an hour only to be messeged that order as been cancelled will never order from them again.
Wayne Jones . 2020-03-28
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Poor customer service Do not have facility to accept cards at the store Not bothered basically
Thomas Waller . 2019-12-16
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Great tasting food. Great prices.
Stephen Cunningham . 2019-10-18
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Personally i think you should stick to Mcdonalds. Food here is rank.
Free Netflix . 2019-08-09
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Never eating here again. Rude customer service, always getting orders mixed up. Found hair (possibly pubic) in my food, attempted to call but hung up so had to go to the shop myself and get my money back.
Foreign Gxng . 2019-08-09
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Won't be ordering from here anymore Was charged £3.50 for delivery and service charge Unbelievable ! Fuming ! Will order from somewhere else next time We live just around the corner from here and still got charged 😠😠😠
paula Woolford . 2019-04-28
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Food was ok but the place itself is looking tired and worn. Needs a revamp before it's starts looking dirty and people stop going cause they get I'll.
Ronnie Marshall . 2019-02-22
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Order come wrong then was talking to delivery driver and couldn't understand him at all then he helped is self in to house was lucky i didint kick him up down street we are still waiting for are food very unprofessional not good at all
Dale Bonson . 2018-12-09
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LOOK so this place, does have good food if they ever get your order correct. Countless times I have been missing sauces, asked for no onions, but yet still comes with onions. Asking for cheeses inside calzones, where is the cheese DON PEPE. but other than that the food its self is nice.
Jay Gar . 2018-11-14
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Absolutely appalling service tonight. Ordered pizzas at 7.30 was told up to an hour. 2 hours later after several calls from driver. It turned up. COLD . Had to take it and pay full price. Because I would have had to wait another hour else where. Would have put no stars but not an option.
steve cole . 2018-11-10
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We order for collection and pizza is very good every time. Not sure if delivery service is the same looking at the feedback but nothing to complain about here.
Mariusz Siwek . 2018-11-02
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Food took ages to come then when it did,it was very,very well done.when I complained I was told not to order from them again !!!!!!worst takeaway I have ever used.shocking service and I wouldn't recommend using this place.
christophr thomson . 2018-10-26
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Small tubs of garlic .. or this would be 5 stars
kevin ashton . 2018-06-29
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Excellent little take away. excellent food. Good prices. Quick delivery.
Ian Jones . 2018-06-08
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A load of shite food shocking and staff so rude it needs shutting down
Csroline Winfield . 2018-06-08
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Lovely food, always on time, helpful staff an unbelievably cheap
lee rogers . 2018-03-30
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A few weeks ago I ordered a meal for delivery and after about an hour and a half the meal turned up cold. I put it down to the fact they were busy. Tonight, I decided to go in and order the food and wait. I ordered a Chicken burger, Cheese burger, Garlic Pizza and Donna kebab and chips - It came to about £18.50. After about a 15 minute wait they handed me the food and I went out to the car and ate on of the chips and found them barely warm. Apart from the Pizza the other food was cold. It appears they had made and bagged the food up whilst the Pizza was being made hence why it was cold. I went back in and informed the staff and I was rudely informed that it had just been cooked in front of me - I told them it was cold and to check it as it had been left standing whilst the pizza was being cooked. I was rudely told to get out. Don Pepes obviously don't care about their customers and as there is plenty of other takeaways I will spend my money elsewhere - Their loss I would recommend you look at Just Eat and Hungry house for other reviews as they appear to have a habit of serving cold food. Customers - Do yourself a favour and spend your money elsewhere where you will get Hot Food Rating 0 out of 10 for Customer service and food quality
Paul Miller . 2018-02-23
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Found blue rubber in burger asked for refund which was declined
Natalie Washington . 2018-01-04
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Hands down the best chicken place ever!! Amazing food.
Jadeleigh Hammond . 2017-12-12
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Love this takeway Top quality food amazing prices
ray dehini . 2017-12-03
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Absolutely shocking service shocking staff . Cant get orders right and when go to complain in shop about being called a liar on phone get more abuse . Clear to say wont be using them again
sheryl wight . 2017-11-06
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Ordered chicken kebab, and a donor kebab, salad was rank old an slimy an chicken burnt to a crisp dry and inedible. Worst I have ever had. When tried to ring them they hung up an wouldn't answer, never again..!!!
jan williams . 2017-09-17
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I am honestly reluctant to give this a 1 star as I feel that is too good for what I received. Ordered food came in 20 minutes thought mint. This morning I woke up and I cannot stop throwing up and checked on the internet my symptoms and from what I can relate i now have food poisoning this place needs shutting down it is dirty and cannot even cook I will be speaking to food standards agency about this
Sam Wood . 2017-06-10
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I rang up to place an order I ordered a thin peparoni pizza with chips, when I got it, it was deep pan tomato and cheese so I rang up and said I've been given the wrong pizza , she said no you've ordered cheese and tomato I said I know what I ordered, anyways she said we will send another out to you fair enough easy mistake no problem but the complaint is the correct pizza that came was like sloppy sick it was the worst pizza I've ever had in my entire life I will not be ordering from there again then and they had cheek to charge me £1 delivery even though they got the order wrong 😤
james Mclean . 2017-05-04
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Found a massive toenail or finger nail in my kebab wrap felt like smacking the nonce straight in face
naomi jones . 2017-04-08
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Ordered at 8.30 it's now 10.25 and food still not arrived ...... rang up to see where it is and it's in process now ???? Oh my days ...... kids should be in bed by now but still up waiting on there supper
It's ya Boy Blake . 2017-04-01
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Dirty disgusting place pubic hair in my food I asked for my money back and got told to f**k off as I paid through just eat app horrible ppl that work here.. ignorant as hell no ppl skills either wants closing down dirty disgusting place
Leah Lowe . 2017-03-19
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Food was absolutely horrible, I live in S71 which is basically up the road from don pepes my order was freezing and tasted disgusting, the food didn't even come out of a warm bag. As I was so angry due to me wasting money, I rang up to be answered by a rude women who wasn't bothered at all. We asked for replacement food they told us they couldn't do that so we said can we have our money back. The answer to that was no she then had the cheek to put the phone down on us. We then called back up and asked to speak to the manager, we didn't get to speak to him till about an hour and half later when he phoned me back up. He had the cheek to offer us a FREE BOTTLE OF POP! My order came to £10 which I wasn't going to accept a free bottle of pop! So at the end of the day I wasted £10 and my time. Worst take away ever. Never going again and I warn people to stay away as well.
George Boswell98 . 2016-12-13
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I specifically asked for delivery to be at 19:30 and to knock quietly as I have 2 small boys who would not long be in bed. The delivery driver came at 6:50 knocking extremely loudly. My boys were not in bed and became irritated. By the time I got them settled my food was cold. If it had been delivered for 7:30 I would of been happy
Jen Shaughnessy . 2016-10-10
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Delivery was fast, but found a tooth in my meat feast pizza never ordering from there again discusting
dale wogan . 2015-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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