Domino's Pizza - Oxford Road in Manchester

Currently waiting an hour for my order when the website said 20- 30 minute wait time , so i called the store just to make sure they weren’t lost or anything ( wasn’t even a big order btw ) and lady on the phone was rude and just snapped back that it will still be another 15 minutes - no apology or anything! We will see if the food even bloody turns up at this point! My daughter is hungry and i have to explain that i have no idea when the food or if it will show up! 😭 Hope it’s worth the wait LOL!

a woman in the store was very racist to a coworker and said that because this is england he had to speak english and that was just horribly rude

Service is sometimes good depending on the person who you deal with

Ordered on NY day and after waiting over an hour called the shop. Apparently there was a problem and a lot of unhappy customers. Could've called me to let me know and if I didn't call, I would've been waiting forever. Was quoted another hour with no guarantee so had to cancel the order. Finally received my refund after 6 days. The lady I spoke to, Indu?, was nice and polite and has earned you my amazingly generous 1 star, despite hearing all the staff and manager laughing in the background. Luckily I was pretty smashed at the time. Ordered Pizzahut instead which came in 20 mins less and was delicious. Will be going to them from now on.

Can’t review the food if you don’t get it!

The topping were not evenly distributed on the pizza. I have had better ones from dominos before

Went here for a walk in as they were advertising deals for walk ins. It was 3pm and no one else was in and it still took 45 minutes to be ready. During this time 3 calls with orders came in and all were prioritised over ours. When it arrived you needed a microscope to see the toppings. Do yourself a favour and go somewhere else.

It's nice but they took too long to make it.

Great Pizza as always with Dominos

Super quality pizza...always fresh....must b try

Signs indicate 24 hours, Google says 24 hours. Got here and they told me they’re closed at 11pm. 👏

I got ripped off.　There is a bad staff. I'll never go back there again. .....Taste is very good.

Do not order from them! They sent me the wrong stuff and would not even apologise. They are also very irresponsible, staff don't care about orders and place you on multiple holds.

I visited the dominos during my lunch hour. Unfortunately my food contained hair and my vegetarian pizza had meat on it (photos attached) I called the establishment and spoke with somebody called Ali, who was unbelievably rude. He didn’t care in the slightest and refused to give me his name nor his email address telling me to get it from the website. I then called back and miraculously Ali had now been replaced by another manage called Ali and he also didn’t care. I requested a refund and was denied this - the only option being provided was another pizza. I think both these “managers” don’t realise that when you work you can’t just turn up in the middle of the afternoon to collect a pizza from somewhere that clearly doesn’t care about cross contamination, but that was the only option given. They have confirmed they take zero care re health and safety, hygiene and they have no regard for allergies or any dietary preference/ requirements. They also enjoy withholding refunds. I’ve emailed back and forth and they’ve made it clear they don’t care. Apparently it is expected that you may have cross contamination as that’s just a result of the speed of making food. I would recommend if you have any allergies avoid this establishment like the plague.

Absolutely disgusting service waited 2 hours for my pizza that Arrived cold I sent the pizza back with the driver and couldn’t get though to them after ringing none stop to order a new pizza poor communication I live 5 mind away and ordered one pizza never again

The people that work at this dominos are rude .

I mean like this is a fast food restaurant, while there’s not many customers in the store, it still take around 20 minutes to finish my order. So this might not be the choice if you want a quick meal. Other than that, food is great.

They can't make half veg and half chicken .not in the system the girl said

couple of late night pizzas arrived hot and were absolutely delicious. Ordered online, some decent deals available, delivery was reasonably quick

Great place, friendly staff and quick

I don’t like my last order collection and poor customer service

Staff are friendly and efficient

Good pizza but horrible and slow service

دومينوز اخذ المركز الاول والثاني بالبيتزا

Top class customer service and pizza is only from Dominos!!!

Good food (you can’t really go bad with dominos) but the service was just like not good, they delayed a bit but they always look on a rush. Maybe an extra member of staff would be better for the place. Overall good.

A pizza é tipo fast food então nao é tão boa. Apesar de ter varias promoções o preço dess lugar é muito caro. Não compensa. Existem lugares melhores na cidade.

Decent backup for Abdul's. If Abdul's was inform aubameyang dominos is like Heskey circa Fifa 07ish

Just perfect and tasty pizza. Recommend.

Not sufficient seats to sit down and eat in there but very efficient

Waited 2 hours for 1 pizza an the staff at oxford road store refused to answer the phone. After 15 times of calling they told me its been like this all day an they will put in a free order for next time. As if there will be a next time. Customers service is beyond poor!

If your ordering pizza that is massively over priced then you should be able to expect the delivery driver to bring the pizza to your door. Not call you and ask you to come and get it. The pizza itself is just about reasonable when you consider the price.... You could do a weekly shop for the cost of a meal though so is it even reasonable. To be honest why are you looking at a dominos review on Google? 😂

yes i made slight error with phone number but no need for driver shuff the food in my hand, ugh how arrogant

THE place to get takeaway pizza.

Food is great but the customer service and wait time lacks a bit

Jueves 1 calle Marzo aproximadamente 9:45 ¡Me atendió la mujer más grosera con la que me he encontrado! Ella no me sirvió durante 5 minutos jugando a pagar a otro hombre, ni siquiera un reconocimiento. Luego me gritó que es lo que quieres y me dijo que serían 20 minutos, me arrebató el dinero y me arrojó el cambio. Luego me senté y la observé irrumpir en el área de la cocina durante unos 20 minutos y su comportamiento fue vago, grosero y totalmente despreocupado. No entendí su nombre ya que nunca tuve la oportunidad de que se apresurara a servirme sin mirarme una vez y murmurar groseramente. Como camarera, entiendo la importancia del servicio al cliente y nunca he experimentado a alguien tan grosero en mi vida como un cliente que paga. Recuerdo que su nombre era de 4 letras, creo que comenzando con una M? ¡El pobre muchacho que hacía todo el trabajo era amable y educado así que gracias a él!

Accidentally ordered too many pizzas due to issues with my card however I was offered a full refund. Excellent service.

So, today I walked in to this restaurant of Dominos with my girlfriend to get our 2-toppings pizza for lunch. The queue was small - 6-7 people waiting for their food. We were waiting like 5 minutes, till one woman from the staff told us that they got BIG order and they wont take any more orders for the next two hours. I asked deeply politely that we want just a 2-toppings pizza and that's all, but that doesn't warm her hearth. So I'm asking to whom is reading this from Dominos staff: 1) You don't have enough staff or what, so you can handle the orders? 2) You keep the restaurant open, but don't receive orders? 3) Never happened to me to be rejected trying to give money for food in a restaurant, but Dominos obviously is the official food of being disappointed 4) How much time 2-toppings pizza need to be made? Kind regards, Lazar Harizanov

i was so excited the other day when i got handed and offer coupon BUT i can only use it online, which i only found out once trekking all the way to the shop :( not as cheap and cheerful as the students of the oxford road area would like.

The Pizza is very good but I think it is overpriced! But still good quality.

I think dominos is SO overrated. make your own, deliver pizza express come on people, anything but dominos. Also went in the other day, they were so rude to me.

The usual high quality pizza Unfortunately doesn't offer halal options

Not big pizzas for the cost. Will always use PAPAJOHNS in future. Two stars because quick delivery. Never again, large is not very big

This store doesn't deserve to get any stars. I rung up at 21:15 on Friday to find out about 50% on the pizza when we order more than £15 as this has been mentioned in the text message. The person in the till hang me up 2 times to find it out and when I asked to put me through the manger after few seconds the same person replied manager is very busy and he is sorry. Poor customer service, disgusting management. Either stop sending the messages or get the best managers to guide the staff what to say and how to respond when they don't know about the offers.

I decided to get a £1.99 personal pizza deal (collection only) today and I must say that it was really good, cheaper than many sandwiches and warming on a windy day! Took about 5 minutes from order to eating, so daily quick too, and you can order online if you do not want to wait.

It's super overpriced for sure but I just can't say no to a perfect pizza every time.

although the screen said the pizza is ready, the staff kept customers waited 8 extra mins. Because they were all busy making sure who ordered which.

Pizza is always satisfying. If you're feeling lazy and just want one go to dominoes. If you want good pizza, don't go. If you want cheap pizza don't go unless you get those vouchers.

Indifferent service and pizza, not the standard expected from Dominos

Woman on the till was rude, obnoxious and ignorant. No manners at all

Super helpful when I messed up my order!

Service was terrible, was left to wait for 10 minutes while the staff ignored me, I was the I only one in the store. Then told they can't take my order for 30 mins and told to go away. Never going there again!!!!!!!

I had vegetarian pizza with wedges. The pizza and wedges was very very tasty barbarcu sauce also very tasty. Will be back soon.

usually a quick turn around and a nice clean layout. One or two times, they've forgotten my order.

Pizza is great, it's a bit expensive but they have lots of promotions.

Attrocious service. Originally waited 1 hour 30 mins so rang and asked to know where order was. Was told order had been left and gone cold on the side. Then told they'd send another. Waited 45 mins and nothing. Tried to contact back but by this point store was closed. Disgraceful

It's domino's, what more can I say? It's some average pizzas with some cheap ingredients. I would recommend your local pizza place over a chain like domino's or pizza Hut every day. If you really can't resist to the greasiness, make sure you eat there on Tuesdays for the 2 for 1 deal.

Second day in a row when I can't order because no one is there...

Staff have the customer service skills of a potato. Absolutely terrible service.

Doesn't open after midnight on a Sunday after 11pm even though it says open 24/7 on a Sunday.

Pizza is fine, over priced but the staff is nice

Domino's pizzas, what else can I say? They are reasonably well though definitely not the best in Manchester. The best thing about this place is that it's straight in front of the SU and Libraries so it's well located in case you want to make a break and have a pizza.

Ordered my meat feast pizza to my hotel tonight ended up with a margarita ! Had to call them back twice and on the second time was told I would have to give the wrong one back, wait again for my correct pizza then pay the difference ! Already paid £17 for a garlic bread and so called margarita. Useless rude and tasteless stay away wouldn't have given mine to someone who lives on the street that bad !!!!!!!!!!